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    Alibris

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Alibris

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Overview

Alibris has a rating of 4.7 stars from 93,835 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibris most frequently mention great prices, good price, and shopping experience. Alibris ranks 1st among Used Books sites.

  • Service
    692
  • Value
    7869
  • Shipping
    7858
  • Quality
    7857

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 92.9%
Positive
17,561
Neutral
793
Negative
541
View ratings trends
30
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How would you rate Alibris?

Reviews (93,835)

Rating

Timeframe

Other

Reviews that mention popular keywords

shopping experience (1127) web site (350) use site (212) credit card (495) billing address (202) coupon code (245) shopping cart (178) email address (84)
Thumbnail of user monicag413
Arizona
1 review
0 helpful votes
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February 13th, 2022
Verified purchase

January 12,2022, I ordered AutoCAD and Its Applications Comprehensive 2020 (27th Twenty-Seventh Edition, Revised, Textbook edition)
By Terence M Shumaker, David A Madsen, David P Madsen book with a price of $168.57 from Alibris and the order went through without a problem, received my confirmation by email and the next day I received a cancelation order email of order because the book was "no longer available" and today I search for the same book and it is in stock but with a price of $441.65! I am very upset because amazon's same book was available at the time I ordered from Alibris (Wednesday) and today I cannot find the book! And I cannot afford $441.65 dollars for the book! Honor your online orders! Just make miss the opportunity of purchasing the book in another serious website where they honor the online orders.

* Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: January 14, 2022

Thumbnail of user jodya86
Texas
1 review
0 helpful votes
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October 30th, 2021
Verified purchase

It would help however if you made clear the shipping method used -
Where i live, UPS and Ex deliver to home address - 200 Big Sky
But US mail and usps deliver only to P O Box 7923- so orders were refused by
Post office and returned since they had 200 Big Sky as address. Amybe you could just keep record of both addresses and use what is needed?
Prev

Reason I chose this business:

It is where I discovered I could order the particular book I wanted -
Also I do not agree to be on public websites with my comments

Date of experience: September 30, 2021

Thumbnail of user karenp3177
Arkansas
1 review
0 helpful votes
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July 20th, 2024
Verified purchase
• Updated review

Quick, easy and I have never searched for a book I did not find!

Reason I chose this business:

Alibis is my go to source to save money on books!

Date of experience: July 10, 2024

Love the availability of unique titles at a range of...
June 22nd, 2024
Verified purchase
• Previous review

Love the availability of unique titles at a range of prices.

Date of experience: June 12, 2024

Thumbnail of user thomasb4747
Washington
1 review
0 helpful votes
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March 5th, 2024
Verified purchase

Not only was it easy to locate the book I wanted (which I assumed was out of print in hardcover), but the process made it simple to locate the quality/price combination best for me.

Reason I chose this business:

I wanted a book that might have been out of print.

Value
Shipping
Quality

Date of experience: March 5, 2024

Thumbnail of user kevinb4067
Romania
1 review
0 helpful votes
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June 30th, 2024
Verified purchase

Normally, my shopping experience is good. However, this time I got three timeouts from Edgio while I the shopping cart.

Reason I chose this business:

I order all my books from Alibris.

Date of experience: June 20, 2024

Thumbnail of user gregorye278
New York
1 review
0 helpful votes
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June 16th, 2024
Verified purchase
• Updated review

I love this space. They don't always have the super rare music books I look for, but I always look here first and am often surprised

Reason I chose this business:

A good used copy of a Jung book

Date of experience: June 6, 2024

Quick; chesp; and easy...
April 14th, 2024
Verified purchase
• Previous review

Quick; chesp; and easy...why shop elsewhere?

Date of experience: April 4, 2024

Always the best price
November 30th, 2023
Verified purchase
• Previous review
Reason I chose this business:

Because i almost always do

Date of experience: November 30, 2023

Too easy!
September 25th, 2023
Verified purchase
• Previous review

Too easy! My library continues to swell…no apologies

Reason I chose this business:

Looking for Joe Orton plays after reading a post on instagram that jogged my memory.

Date of experience: September 25, 2023

Quick and cheap with a good, easy to understand site...
March 21st, 2023
Verified purchase
• Previous review

Quick and cheap with a good, easy to understand site to search as well.

Reason I chose this business:

To find something I can’t at a real store. I like the fact that a real store somewhere is sending me something I couldn’t find locally. Down with Amazon!

Date of experience: March 21, 2023

Thumbnail of user willisr40
South Carolina
1 review
0 helpful votes
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June 18th, 2024
Verified purchase

Great experience...books as advertised. Some sellers try and sneak in discarded library books...these sellers are great.

Reason I chose this business:

Past experience

Value
Shipping
Quality

Date of experience: June 8, 2024

Thumbnail of user gertrudec86
Arizona
1 review
0 helpful votes
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February 4th, 2021
Verified purchase

I returned to buy a book from you because on my first order the person who received the order called me to verify if I truly ordered 2 copies I had only ordered 1) I appreciated that so very much THANK YOU

Date of experience: February 4, 2021

Thumbnail of user margueritek36
New Mexico
1 review
0 helpful votes
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March 28th, 2024
Verified purchase
• Updated review

I'm a very senior citizen and find your site very easy to navigate. It is organized and easy to use. I will continue to use your service and I thank you.

Reason I chose this business:

See above answer.

Date of experience: March 18, 2024

Your site is easy to use...
March 9th, 2024
Verified purchase
• Previous review

Your site is easy to use... well organized and easy to negotiate. I appreciate it.

Reason I chose this business:

Your site is easy to use... well organized and easy to negotiate. I appreciate it.

Date of experience: March 9, 2024

User friendly
December 10th, 2023
Verified purchase
• Previous review

User friendly. Easy. Thank you!

Reason I chose this business:

Used you before. Excellent products and service. Thank you!

Date of experience: December 10, 2023

Thumbnail of user mohammadr101
California
2 reviews
0 helpful votes
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July 7th, 2024
Verified purchase

Easy shopping experience. Variety of books to choose from i woild hoghly reccomend others to buy nooks from this website

Reason I chose this business:

Very easy to order my books transaction was dast n easy

Date of experience: June 27, 2024

Thumbnail of user sarahs4378
Colorado
1 review
0 helpful votes
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June 15th, 2024
Verified purchase

I found what I needed pretty quickly and at a good price. I prefer not to support mega corporations.

Reason I chose this business:

I buy new and used books often and Alibris has fair pricing.

Date of experience: June 5, 2024

Thumbnail of user williamc2625
Florida
1 review
0 helpful votes
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August 26th, 2021
Verified purchase

Well, I ordered 6 books in Large Print, but when I got to checkout, there were THREE of them no longer in large print. This is most distressing. My wife needs Large pRINT AND i CAN'T COUNT ON ALIBRIS TO HELP ME.

Reason I chose this business:

I WANTED BOOKS IN LARGE PRINT

Date of experience: July 27, 2021

Thumbnail of user charlesb1641
Maryland
1 review
0 helpful votes
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April 8th, 2021
Verified purchase

I purchased "Las Muertas" by deceased Mexican author Jorge Ibarguengoitia expecting the original Spanish edition; instead, I was sent the book in Arabic, which does me no good at all. I would like to return it for FULL credit INCLUDING SHIPPING COSTS. THIS WAS ORDER NO. *******-1.

* Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: March 9, 2021

Thumbnail of user haileyo13
Utah
1 review
0 helpful votes
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November 25th, 2023
Verified purchase
• Updated review

The only bad experience I've ever had was the seller's fault, and Alibris made it right immediately. I always find what I'm looking for and it comes super qick!

Reason I chose this business:

I like cheap books, recycling, and reliable sellers. Alibris is doing it better than anyone else.

Date of experience: November 25, 2023

The UI of the website is really easy to interact with,...
May 15th, 2023
Verified purchase
• Previous review

The UI of the website is really easy to interact with, and there's a lot of specific filters that help you find exactly what you're looking for. I also love the feature of giving book sellers their own ratings, so I know I can actually trust the people I'm giving my money to.

Reason I chose this business:

The prices are really good and I know I can find everything I'm looking for. Besides my local secondhand bookstore this is the only place I buy books anymore because it has everything.

Date of experience: May 15, 2023

Thumbnail of user wendya547
Missouri
1 review
0 helpful votes
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December 2nd, 2023
Verified purchase

I had to step away for a while with two books from the same vendor in my cart, and when I came back they were gone, and not back on the list, so I had to buy them separately.

Reason I chose this business:

Best source I know of for used books that isn't You-Know-What.

Date of experience: December 2, 2023

Thumbnail of user doloresh126
Arizona
1 review
0 helpful votes
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April 26th, 2023
Verified purchase

I have been so satisfied with your service & how easy you have it set up to find a book for me.
DOLORES I am 88 years old & love online shopping. Thank You

Reason I chose this business:

I have told friends. I not sure how I run across this website. I was searching for a book & somehow I found you!

Date of experience: April 26, 2023

Thumbnail of user dong362
Illinois
1 review
0 helpful votes
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June 18th, 2024
Verified purchase
• Updated review

Absolutely love Alibris. I've been buying books here for well over 10 years. Alibris is my GO-TO for books.

Reason I chose this business:

Great prices.

Date of experience: June 8, 2024

I love Alibris!
April 22nd, 2024
Verified purchase
• Previous review

I love Alibris! I've been using this site for many years now and have purchased many gems at unbelievable prices! Thank you!

Reason I chose this business:

My go to for books

Date of experience: April 12, 2024

Absolutely love buying books here
January 15th, 2024
Verified purchase
• Previous review

Absolutely love buying books here. I just purchased 13 books (from a favorite Author) and paid about $100 (after shipping) for what I would have paid $295 for the same books from the actual Author's retail website.

Reason I chose this business:

I’ve been buying books here for many years now. Love this site!

Date of experience: January 15, 2024

Always love this site!
December 7th, 2023
Verified purchase
• Previous review

Always love this site! I've been ordering books here for well over 10 years! When it comes to books, I visit Alibris first.

Reason I chose this business:

Repeat customer.

Date of experience: December 7, 2023

Love this site!
September 6th, 2023
Verified purchase
• Previous review

Love this site! Great books at an affordable price!

Reason I chose this business:

This is my go to site for books

Date of experience: September 6, 2023

Love Alibris!
December 4th, 2022
Verified purchase
• Previous review

Love Alibris! Great books at amazing prices.

Reason I chose this business:

Great books at amazing prices!

Date of experience: December 4, 2022

I've been using Alibris for many years now
August 2nd, 2022
Verified purchase
• Previous review

I've been using Alibris for many years now. It's been my "go to" for books over the years.

Reason I chose this business:

My favorite book retailer, bar none!

Date of experience: August 2, 2022

I've been using Alibris for years
September 20th, 2021
Verified purchase
• Previous review

I've been using Alibris for years. Love the prices and availability of books.

Reason I chose this business:

Looking for an older book.

Date of experience: September 20, 2021

Thumbnail of user alext1285
Utah
1 review
0 helpful votes
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March 2nd, 2024
Verified purchase

I needed to reset my password and the submit/enter button could not be pressed on my phone. Every other link could be selected except that. I had to use a desktop PC to complete the action.

* Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: February 21, 2024

Thumbnail of user johnd5941
California
0 reviews
0 helpful votes
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January 24th, 2022
Verified purchase

Nice. Quick. Too many sneaky boxes to uncheck in order to prevent junk email. I'm sure unchecking them all still won't prevent unwanted emails from coming anyway. Never does.

Date of experience: December 25, 2021

Thumbnail of user marians116
New York
1 review
0 helpful votes
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July 11th, 2024
Verified purchase
• Updated review

It is always easy to find and buy the books I want when I use this website

Reason I chose this business:

It isn't Amazon

Date of experience: July 1, 2024

Quick and easy
November 29th, 2022
Verified purchase
• Previous review

Date of experience: November 29, 2022

I had tremendous difficulty with my password
November 30th, 2022
Verified purchase
• Previous review

I had tremendous difficulty with my password. My password did not work, and it took two attempts to re-set it before I was able to access my account. Because of this, I had to re-enter my credit card information. I guess it's Halloween spooks.

Reason I chose this business:

It's not Amazon and the price was better than Bookshop.org

Date of experience: October 31, 2022

Your website makes it quick and easy to find exactly...
October 1st, 2022
Verified purchase
• Previous review

Your website makes it quick and easy to find exactly what I want.

Reason I chose this business:

Easy shopping experience and it isn't Amazon

Date of experience: October 1, 2022

So quick and easy to find the books I was looking for,...
July 24th, 2022
Verified purchase
• Previous review

So quick and easy to find the books I was looking for, and the information about each vendor, and to check out!

Reason I chose this business:

It isn't Amazon. I have told friends and IG followers about Alibris as an Amazon alternative.

Date of experience: July 24, 2022

Very easy and quick
September 10th, 2021
Verified purchase
• Previous review
Reason I chose this business:

It isn't Amazon

Date of experience: September 10, 2021

So quick and easy!
February 4th, 2021
Verified purchase
• Previous review
Reason I chose this business:

It isn't Amazon

Date of experience: February 4, 2021

Thumbnail of user christinea1180
Kentucky
1 review
0 helpful votes
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September 22nd, 2022
Verified purchase

Not a smooth process for adding things to cart easily... once cart is established it seemed i was not able to quickly add more items without alot of backtracking

Reason I chose this business:

Decent price

Date of experience: September 22, 2022

Thumbnail of user thomasl1265
Illinois
1 review
0 helpful votes
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July 22nd, 2024
Verified purchase
• Updated review

Alibris is an excellent way to find old and obscure, as well as the shiny and new

Reason I chose this business:

Habit, and one I expect to continue for another 30 years!

Date of experience: July 12, 2024

Always simple, always easy, and the welcome option...
May 26th, 2024
Verified purchase
• Previous review

Always simple, always easy, and the welcome option to use familiar booksellers

Reason I chose this business:

No better option can be imagined

Date of experience: May 16, 2024

Easy to love
April 4th, 2024
Verified purchase
• Previous review
Reason I chose this business:

Habitual user

Date of experience: March 25, 2024

Easy to naviagate and fast
December 28th, 2023
Verified purchase
• Previous review
Reason I chose this business:

Had trouble using it on my iphone,so used my desktop as usual to order

Date of experience: December 28, 2023

Nicely formatted search options, saves a lot of time...
December 31st, 2022
Verified purchase
• Previous review

Nicely formatted search options, saves a lot of time...but you might consider having a languages option.

Reason I chose this business:

Ease of access and consistently satsfactory tresults over 15 years.

Date of experience: December 31, 2022

Easy to find the book I wanted in many conditions and...
August 30th, 2021
Verified purchase
• Previous review

Easy to find the book I wanted in many conditions and prices

Date of experience: August 30, 2021

Thumbnail of user debo73
Louisiana
1 review
0 helpful votes
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May 17th, 2024
Verified purchase

I understand that delivery time does vary but this delivery took overly long compared to all of my other Alibris purchases.

I did get quick responses but delivery was still so slow.

Service
Value
Shipping
Quality

Date of experience: May 7, 2024

Thumbnail of user briant1423
Vermont
2 reviews
0 helpful votes
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June 19th, 2024
Verified purchase
• Updated review

Alibris is an exceptionally reliable independent source for used books. Shipping fees are on the high side, though.

Date of experience: June 9, 2024

Always have a good experience@ Alibris
October 17th, 2022
Verified purchase
• Previous review
Reason I chose this business:

Most comprehensive and reliable source of used books that's NOT owned by Amazon.

Date of experience: October 17, 2022

Thumbnail of user georgiaf36
Pennsylvania
1 review
0 helpful votes
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February 21st, 2021
Verified purchase

It was confusing that before checkout it seemed like I had to pay for shipping whule my order qualified for free shipping. The site doesn't look very mobile friendly.

Reason I chose this business:

Coupon and cheaper price than Amazon.

Date of experience: January 22, 2021

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From the business

We love browsing books, drinking coffee, and talking with people who love good stories.

Business History

Born from Interloc, a database for proffesional booksellers, Alibris has spent over two decades connecting book lovers to book sellers. It's the premier marketplace for textbooks, used books and rare, out-of-print books and supports countless small booksellers across the country. With over 270 million books, Alibris has something for you.

Company Representative

Thumbnail of user mikef1003
Mike F.
Director of Client Services
Typically responds within 2 days

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