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    Alibris

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Alibris

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Overview

Alibris has a rating of 4.7 stars from 93,797 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibris most frequently mention great prices, good price, and shopping experience. Alibris ranks 1st among Used Books sites.

  • Service
    691
  • Value
    7853
  • Shipping
    7842
  • Quality
    7841

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 92.9%
Positive
17,597
Neutral
797
Negative
542
View ratings trends
30
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How would you rate Alibris?

Reviews (93,797)

Rating

Timeframe

Other

Reviews that mention popular keywords

shopping experience (1126) web site (350) use site (212) credit card (495) billing address (202) coupon code (245) shopping cart (178) email address (84)
Thumbnail of user davidr3787
Washington
1 review
0 helpful votes
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August 15th, 2021
Verified purchase

I wanted to use a discount of 3$ off for a 30 $ order. After I selected my items I did not find a way to put the Coupon "Lucky" in my order. Can you add this discount to my order please.

Date of experience: August 15, 2021

Thumbnail of user seag3
Washington
1 review
0 helpful votes
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March 20th, 2023
Verified purchase

I order great books; I receive great books. I feel great about myself for not having sold my child's future to a conglomerate that would happily eat him if it meant profit.

Reason I chose this business:

Pretty much what I mentioned above. Plus, you've been reliable over the years.

Date of experience: March 20, 2023

Thumbnail of user robertb4945
New York
1 review
0 helpful votes
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November 28th, 2022
Verified purchase
• Updated review

I am grateful for holiday sales. I had no idea there were so many options for saving money on the books I want. I love the bundling to save on shipping!

Reason I chose this business:

Alibris continues to be a great source of new and used books at prices well below the competition. I love the bundling of books to save on shipping!

Date of experience: November 28, 2022

Prices are always better than the competitions and...
June 15th, 2021
Verified purchase
• Previous review

Prices are always better than the competitions and the feature that checks for similar items from the same vendor (to help lower shipping fee) is brilliant.

Reason I chose this business:

Prices and the new helpful money saving tool saves on shipping fees by identifying items in my cart to the same store.

Date of experience: June 15, 2021

Thumbnail of user colleena161
Florida
1 review
0 helpful votes
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August 11th, 2022
Verified purchase

The only thing that could be improved would be to have the ability to filter by book condition through I'm new to the site and it may be user error. Thanks!

Reason I chose this business:

Price for the book with shipping way more reasonable than Amazon or other sites I googled with the exact item I wanted combined with it being in very good condition.

Date of experience: August 11, 2022

Thumbnail of user bryanp498
Maryland
1 review
0 helpful votes
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May 2nd, 2023
Verified purchase

It would be a nice feature if we could have editions that are available from a seller that we are already ordering from highlighted. This would help us save on shipping.

Reason I chose this business:

Price. Support small businesses.

Date of experience: May 2, 2023

Thumbnail of user jeffersonl26
Missouri
1 review
0 helpful votes
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March 1st, 2021
Verified purchase
• Updated review

It would be better if the shipping fees were lower for books sold by the same seller—I imagine the shipping cost for them is lower as well since they only need to pay for it once for all the books.

Reason I chose this business:

Lower prices.

Value
Shipping
Quality

Date of experience: March 1, 2021

It would be better if the shipping fees were lower...
February 15th, 2021
Verified purchase
• Previous review

It would be better if the shipping fees were lower for books sold by the same seller—I imagine the shipping cost for them is lower as well since they only need to pay for it once for all the books.

Reason I chose this business:

Lower prices.

Date of experience: February 15, 2021

Thumbnail of user zoeg82
Pennsylvania
1 review
0 helpful votes
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April 5th, 2023
Verified purchase

The website is horribly set up and there was no where to apply coupons that I got by signing up which made the coupons completely useless and I saved no money.

Reason I chose this business:

Book selection & price

* Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: March 6, 2023

Thumbnail of user elizalejois1
South Carolina
1 review
0 helpful votes
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April 12th, 2023
Verified purchase

I like how easy it was to find what I was looking for. The prices were also very reasonable. And the ordering process was quick and easy. Will definitely order again.

Reason I chose this business:

They had what I was looking for, at a great price.

Date of experience: April 12, 2023

Thumbnail of user lindab3348
Texas
1 review
0 helpful votes
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March 25th, 2023
Verified purchase
• Updated review

You usually have the books I am searching for, from older to new release books. I have had positive experience with both this website, and the companies that ship the books.

Reason I chose this business:

Best price and reliable website from past experiences.

Date of experience: March 25, 2023

Good venders, good service
October 11th, 2022
Verified purchase
• Previous review
Reason I chose this business:

It is my first go-to when looking for books

Date of experience: October 11, 2022

I always try Alibris.com first when looking for books
October 6th, 2022
Verified purchase
• Previous review

I always try Alibris.com first when looking for books. Can usually find what I am looking for at a good rate.

Reason I chose this business:

I have had good success in the past using your website.

Date of experience: October 6, 2022

Quick and easily found and bought
August 20th, 2021
Verified purchase
• Previous review
Reason I chose this business:

Good value and good service.

Date of experience: August 20, 2021

Thumbnail of user jerryt257
California
1 review
0 helpful votes
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April 13th, 2022
Verified purchase
• Updated review

So far so good - item description is pretty lean, so going on the fact that the book condition is rated "Good" and trust / hope the seller is honest in their rating.

Reason I chose this business:

Item price for quality seems like a very good deal - hope not too good to be true.

Date of experience: April 13, 2022

Well organized and plenty of detailed information to...
February 28th, 2021
Verified purchase
• Previous review

Well organized and plenty of detailed information to base a purchase decision on.

Reason I chose this business:

Lowest price for best quality

Date of experience: February 28, 2021

Thumbnail of user sarahs2762
New York
1 review
0 helpful votes
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October 31st, 2021
Verified purchase

Everything went smoothly and I have no complaints. It was easy to find the book I was looking for and to sort by the options that would bring the most savings.

Reason I chose this business:

They had the best deal on a book I was looking for and I'm trying to boycott large corporations like Amazon and buy from smaller stores instead. I like how this site features smaller bookstores I probably wouldn't have known about otherwise.

Date of experience: October 31, 2021

Thumbnail of user christinaa525
Ohio
1 review
0 helpful votes
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May 5th, 2022
Verified purchase

I am a new customer. I was glad I could correct my order when I ordered 3 items accidently when I only wanted one. I will definitely use your service again.

Reason I chose this business:

I am in a book club and a friend in the club recommended your site,

Date of experience: May 5, 2022

Thumbnail of user lizap58
Michigan
1 review
0 helpful votes
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August 9th, 2023
Verified purchase

The book I ordered was for some reason no longer available. Your online inventory was not up to date apparently. I had to pay a higher price for a replacement book.

Reason I chose this business:

I needed to replace the book you no longer had, that I previously purchased.

* Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: July 10, 2023

Thumbnail of user jessicam2625
Michigan
1 review
0 helpful votes
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October 6th, 2021
Verified purchase

I really enjoy the wide selection of books and finding old favorites from my youth to add to my book collection for people of all ages to enjoy throughout my life.

Date of experience: October 6, 2021

Thumbnail of user junkoo2
Canada
1 review
0 helpful votes
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October 7th, 2021
Verified purchase

It was confusing at time as the item I was looking for has two editions, one old and the other new. But I think I figured it out. The shipping estimate was a bit off, but I suppose it happens.

Reason I chose this business:

For the pricing and comparison.

Date of experience: October 7, 2021

Thumbnail of user sheryle43
Kentucky
1 review
0 helpful votes
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January 16th, 2023
Verified purchase
• Updated review

I love Alibris! Used it often when I was homeschooling, and now sharing books with family and friends! Thanks for making such great books affordable to share!

Reason I chose this business:

I've had great success in the past. I'm a happy customer!

Date of experience: January 16, 2023

Wonderful service
November 30th, 2021
Verified purchase
• Previous review

Wonderful service. The products I have received prior have been in great condition just as described.

Reason I chose this business:

Great company with which to deal!

Date of experience: November 30, 2021

Thumbnail of user lesliej278
California
1 review
0 helpful votes
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January 28th, 2022
Verified purchase

Well organized. Easy prioritized options for shopping which was especially useful when instructed to purchase a specific edition for a class. Selection from affordable to collector editions.

Reason I chose this business:

Web search led me to you for a class book. I stayed because your site was easy to navigate.

Date of experience: January 28, 2022

Thumbnail of user waynew792
Washington
1 review
0 helpful votes
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October 11th, 2023
Verified purchase

Very hard to find condition of particular book when seller places boilerplate text like "Serving since 1975" instead of describing actual book condition and dust cover information.

Reason I chose this business:

Only website with edition I need for birthday present.

Date of experience: September 11, 2023

Thumbnail of user lorenat60
California
1 review
0 helpful votes
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July 19th, 2024
Verified purchase

It was very easy to use from start to finish. I found my book, I ordered it and done.

Reason I chose this business:

I love shopping from independent bookstores

Date of experience: July 9, 2024

Thumbnail of user diannel146
Alabama
1 review
0 helpful votes
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July 19th, 2024
Verified purchase
• Updated review

I always find what I want here, have never been disappointed

Reason I chose this business:

Looking for rare volume

Service
Value
Shipping
Quality

Date of experience: July 9, 2024

Usually find what I am looking for here
September 20th, 2021
Verified purchase
• Previous review
Reason I chose this business:

Looking for particular book

Date of experience: September 20, 2021

Thumbnail of user rebeccah967
Washington
1 review
0 helpful votes
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November 3rd, 2023
Verified purchase
• Updated review

Some glich in checkout. It went straight to order confirmed; screen locked and messaged error with order. Reloaded and order was finalized without my input for charge.

Reason I chose this business:

Usually very dependable.

* Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: October 4, 2023

I can almost always find the book I'm looking for
October 4th, 2023
Verified purchase
• Previous review

I can almost always find the book I'm looking for --- and more!

Reason I chose this business:

It's not a common book; I like used books for reasonable prices.

Date of experience: October 4, 2023

Alibris is my go-to for great reads at good prices
August 13th, 2023
Verified purchase
• Previous review

Alibris is my go-to for great reads at good prices. Thanks!

Reason I chose this business:

The e-library did not have either of these books and the price was reasonable. I have always had good results with all of the vendors listed on Alibris.

Date of experience: August 13, 2023

Usually a very good selection with multiple option
February 5th, 2021
Verified purchase
• Previous review
Reason I chose this business:

Price - have had good past experiences

Date of experience: February 5, 2021

Thumbnail of user virginiam1313
California
1 review
0 helpful votes
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November 14th, 2023
Verified purchase

Easy to find the books that I want and several options (paperback, hard cover, etc.) I prefer hard cover books because the binding is not as tight and they are easier to hold/read.

Reason I chose this business:

I either go to the bookstore in town or I go to Alibris.

Date of experience: November 14, 2023

Thumbnail of user karenb2575
West Virginia
1 review
0 helpful votes
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June 13th, 2024
Verified purchase
• Updated review

Very pleased with the material quality of the books, timely shipping of the items and well written books and content.

Reason I chose this business:

I have had very good experience with previous orders and selection of material.

Value
Shipping
Quality

Date of experience: June 3, 2024

Books
February 24th, 2025
Verified purchase
• Previous review

All books I've looked for and have waited to read. Can not give a specific statement at this time as I am in the middle of reading PITILESS BRONZE and still have to start PORTRAIT OF A PRIESTESS.

Reason I chose this business:

I've found many books available that were not readily available on other platforms.

Value
Shipping
Quality

Date of experience: February 24, 2025

I've been extremely pleased with my experience with...
June 17th, 2021
Verified purchase
• Previous review

I've been extremely pleased with my experience with Alibris and the items i've purchased through it.

Reason I chose this business:

Because of past experience, customer satisfaction and costs.

Date of experience: June 17, 2021

Thumbnail of user connief277
Colorado
1 review
0 helpful votes
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August 28th, 2022
Verified purchase

The title of one or more of the books I tried to buy switched from What the Bible Says About Angels to What the Bible Says About Love, Sex and Marriage. I had to remove this unwanted title TWICE on my order.
Perhaps you can fix this.

Reason I chose this business:

It is first on my favorites list, by alphabet, on my computer.

* Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: July 29, 2022

Thumbnail of user ginnyb52
Alabama
1 review
0 helpful votes
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November 3rd, 2021
Verified purchase

Different from any other website I have used.
Hope that the quality of the CD's I purchased are good and that the delivery is worth the shipping costs.

Reason I chose this business:

Searching for Music CD's

Date of experience: November 3, 2021

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From the business

We love browsing books, drinking coffee, and talking with people who love good stories.

Business History

Born from Interloc, a database for proffesional booksellers, Alibris has spent over two decades connecting book lovers to book sellers. It's the premier marketplace for textbooks, used books and rare, out-of-print books and supports countless small booksellers across the country. With over 270 million books, Alibris has something for you.

Company Representative

Thumbnail of user mikef1003
Mike F.
Director of Client Services
Typically responds within 2 days

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