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    Alibris

2024 SITEJABBER AWARD

Alibris

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Overview

Alibris has a rating of 4.7 stars from 93,794 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibris most frequently mention great prices, good price, and shopping experience. Alibris ranks 1st among Used Books sites.

  • Service
    690
  • Value
    7848
  • Shipping
    7837
  • Quality
    7836

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 92.9%
Positive
17,604
Neutral
796
Negative
541
View ratings trends
30
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How would you rate Alibris?

Reviews (93,794)

Rating

Timeframe

Other

Reviews that mention popular keywords

shopping experience (1126) web site (350) use site (212) credit card (495) billing address (202) coupon code (245) shopping cart (178) email address (84)
Thumbnail of user scottj1691
California
1 review
0 helpful votes
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July 16th, 2024
Verified purchase

I was happy with my Alibris transaction in every way I can think of.

Reason I chose this business:

Alibris had the book I was looking for. "A Star To Steer By" by Capt. Hugh Mulzac

Value
Shipping
Quality

Date of experience: July 6, 2024

Thumbnail of user halimm
North Carolina
1 review
0 helpful votes
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July 16th, 2024
Verified purchase
• Updated review

Satisfied with the order
All went well. Book came quickly. The process was easy

Value
Shipping
Quality

Date of experience: July 6, 2024

Ok but not perfect
February 11th, 2023
Verified purchase
• Previous review

Date of experience: February 11, 2023

Easy to navigate through site
May 2nd, 2021
Verified purchase
• Previous review
Reason I chose this business:

To find hard to find book

Date of experience: May 2, 2021

Thumbnail of user thomasw1991
Kansas
1 review
0 helpful votes
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December 20th, 2021
Verified purchase

You need to add a space where the person ordering can make a comment to the bookseller about packing, shipping method, and protecting during shipping.

Reason I chose this business:

Bookseller had two copies of the book I needed

Date of experience: November 20, 2021

Thumbnail of user robertl2183
Massachusetts
1 review
0 helpful votes
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July 16th, 2024
Verified purchase
• Updated review

I nearly always find what I want from Alibris, and the price is right.

Reason I chose this business:

I heard this on the radio and wanted a copy

Date of experience: July 6, 2024

Superior
March 24th, 2024
Verified purchase
• Previous review

Best prices for books, including many that are no longer being published.

Reason I chose this business:

Price and availability

Value
Shipping
Quality

Date of experience: March 14, 2024

I can count on Alibris to have what I want at the best...
March 3rd, 2024
Verified purchase
• Previous review

I can count on Alibris to have what I want at the best price.

Reason I chose this business:

Cheaper than Amazon

Date of experience: March 3, 2024

I can always count on Alibris to have what I'm looking...
January 10th, 2024
Verified purchase
• Previous review

I can always count on Alibris to have what I'm looking for, and at the best price.

Reason I chose this business:

I wanted a copy of Hamlet, but with notes. The text alone isn't enough, and from what I've heard, this is the best annotated edition available.

Date of experience: January 10, 2024

Great books, great prices
December 13th, 2023
Verified purchase
• Previous review
Reason I chose this business:

Best price for a book I wanted

Date of experience: December 13, 2023

You nearly always have what I'm looking for and at...
October 6th, 2023
Verified purchase
• Previous review

You nearly always have what I'm looking for and at the best price.

Reason I chose this business:

Couldn't get to see Ottmar Liebert in concert, so I ordered a concert DVD.

Date of experience: October 6, 2023

Can't beat the price
August 9th, 2023
Verified purchase
• Previous review
Reason I chose this business:

I knew I'd find what I was looking for

Date of experience: August 9, 2023

I can count on Alibris to have the best price for books...
July 31st, 2023
Verified purchase
• Previous review

I can count on Alibris to have the best price for books that are consistently in excellent condition.

Reason I chose this business:

Eugene Peterson said that Prayer by Hans Urs von Balthasar was the best book on the subject. I needed a copy. I pray, but I feel I could do much better in this department.

Date of experience: July 31, 2023

I can always count on Alibris to have what I'm looking...
May 31st, 2023
Verified purchase
• Previous review

I can always count on Alibris to have what I'm looking for.

Date of experience: May 31, 2023

You have nearly everything I'm looking for
May 23rd, 2023
Verified purchase
• Previous review
Reason I chose this business:

Availability and price

Date of experience: May 23, 2023

I find books I can't find anywhere else
November 18th, 2022
Verified purchase
• Previous review
Reason I chose this business:

I was looking for an obscure Graham Greene novel

Date of experience: November 18, 2022

Alibris has books no one else has
November 15th, 2022
Verified purchase
• Previous review
Reason I chose this business:

Best selection and price

Date of experience: November 15, 2022

I can always count on Alibris
July 6th, 2022
Verified purchase
• Previous review
Reason I chose this business:

A friend recommended a book and you had it at a great price.

Date of experience: July 6, 2022

This is a re-order since my previous order was cancelled...
May 13th, 2022
Verified purchase
• Previous review

This is a re-order since my previous order was cancelled by Alibris.

Date of experience: May 13, 2022

You can't beat the price, and I nearly always find...
May 2nd, 2022
Verified purchase
• Previous review

You can't beat the price, and I nearly always find what I'm looking for.

Reason I chose this business:

A hardback of the Catton trilogy costs $45.00, and I got it for $6.71 at Alibris

Date of experience: May 2, 2022

I usually find what I want for a great price
April 20th, 2022
Verified purchase
• Previous review
Reason I chose this business:

I didn't want to pay Amazon's price for the book I wanted.

Date of experience: April 20, 2022

Always reliable
April 9th, 2022
Verified purchase
• Previous review
Reason I chose this business:

To get a CD that's unavailable

Date of experience: April 9, 2022

I nearly always find what I'm looking for at the best...
March 1st, 2022
Verified purchase
• Previous review

I nearly always find what I'm looking for at the best price.

Reason I chose this business:

Availability

Date of experience: March 1, 2022

Alibris is always easy to use
December 19th, 2021
Verified purchase
• Previous review

Date of experience: December 19, 2021

It is always easy to find what I want at a good price
March 5th, 2021
Verified purchase
• Previous review

Date of experience: March 5, 2021

Thumbnail of user katherinee108
Canada
1 review
0 helpful votes
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February 24th, 2021
Verified purchase

In general good. I was disappointment because the specific book I ordered was not available, so when I when to re-order a replacement, it was about $40 more.

Reason I chose this business:

It had the best price.

Date of experience: February 24, 2021

Thumbnail of user lauraa700
Virginia
1 review
0 helpful votes
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January 22nd, 2021
Verified purchase

I have ordered at least four times this year and have not been disappointed!
Alibris has allowed me books I would not have been able to afford otherwise.

Reason I chose this business:

I chose Alibris because of past experiences.

Date of experience: January 22, 2021

Thumbnail of user jamesf2416
Maryland
2 reviews
0 helpful votes
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August 3rd, 2021
Verified purchase

First time ordering from Alibris, several of the books had high shipping costs. I will look for those books in Wonder bookstore in the town I live in.

Reason I chose this business:

Decided to give it a try

* Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: July 4, 2021

Thumbnail of user terrys1003
Delaware
1 review
0 helpful votes
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September 23rd, 2021
Verified purchase

Thank you for providing me with this very precious artists' CD. Your website was very easy to use and your messages and acknowledgements were very appropriate and accurate.

Reason I chose this business:

You were first on my search.

Date of experience: September 23, 2021

Thumbnail of user susanb3038
Oregon
2 reviews
0 helpful votes
  • Send Message
June 17th, 2021
Verified purchase

I have used Alibris since online shopping began. Always a great reliable experience. The shopping and checkout experience is fast and dependable. Thank you Alibris!

Reason I chose this business:

Always my 1st choice. Other book stores use them too.

Date of experience: June 17, 2021

Thumbnail of user michaelc6020
California
1 review
0 helpful votes
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September 5th, 2023
Verified purchase
• Updated review

Alibris almost always has the books I'm looking for. Great prices and the ones I order are always in great shape. Good and accurate descriptions from the sellers.

Reason I chose this business:

Availability of the books I want at good prices.

Date of experience: September 5, 2023

Easy check-out
January 8th, 2022
Verified purchase
• Previous review

Easy check-out. Book I wanted was available.

Reason I chose this business:

Availability of book I wanted. Price.

Date of experience: January 8, 2022

Thumbnail of user antont38
Illinois
1 review
0 helpful votes
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March 19th, 2021
Verified purchase

The Alibris company has always shipped my books and fast and books have always been a great price. Have never had any problems with their company so far.

Date of experience: March 19, 2021

Thumbnail of user barbaras1873
New York
1 review
0 helpful votes
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January 1st, 2021
Verified purchase

Everything was fine; didn't see a way to send this as a gift. Is there a way to do that? I liked that it was so easy to update my credit card information.

Reason I chose this business:

Was looking for a good price on this book I purchased.

Date of experience: January 1, 2021

Thumbnail of user victoriar611
California
1 review
0 helpful votes
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October 5th, 2022
Verified purchase
• Updated review

Books always come when they are suppose to. Used books still are good quality. The shipping is a bit high. But sometimes it is worth it if the book is only a dollar.

Reason I chose this business:

I like buying used books.

Date of experience: October 5, 2022

You have quite a few books to choose from
July 9th, 2022
Verified purchase
• Previous review

You have quite a few books to choose from. New to used. Most books I order are used but they are in pretty good shape. Thank goodness for you guys.

Reason I chose this business:

Needed a couple book for a couple of courses I am taking.

Date of experience: July 9, 2022

Thumbnail of user eclecticistj
Texas
2 reviews
0 helpful votes
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March 29th, 2023
Verified purchase

Shipping costs are not realistic. If I buy 3 books from the same store, there should be a shipping discount, since shipping 3 books together is much cheaper than shipping 3 individual books.

Date of experience: March 29, 2023

Thumbnail of user karal158
Canada
1 review
0 helpful votes
  • Send Message
October 25th, 2023
Verified purchase

It was easy and fast with no problems. I found the book I wanted at a good price and the shipping was a little pricey but I do live in Canada so I do understand.

Reason I chose this business:

I chose this site because I found the book for a cheap price and everywhere else was really high. Even with it being a low price and having to pay shipping, I still kept it under the price of the other books.

Date of experience: October 25, 2023

Thumbnail of user alank244
Minnesota
2 reviews
0 helpful votes
  • Send Message
April 12th, 2021
Verified purchase

Easy to use site. I find what I'm looking for. Prices are great. Shipping seems a bit high, but I can't get what I'm looking for locally as easily as I can here.

Reason I chose this business:

Easy to use site. I find what I'm looking for. Prices are great. Shipping seems a bit high, but I can't get what I'm looking for locally as easily as I can here.

Date of experience: April 12, 2021

Thumbnail of user peterb1688
Washington
1 review
0 helpful votes
  • Send Message
August 31st, 2021
Verified purchase

Average. The seller didn't seem to care to answer their e-mail during the weekend, so I had to go without further descriptions of the item in order to receive the item on time.

Reason I chose this business:

Lowest price around. Out compete even Amazon.com and eBay.

Date of experience: August 1, 2021

Thumbnail of user danielw1208
Minnesota
1 review
0 helpful votes
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March 2nd, 2021
Verified purchase
• Updated review

Found the book. Easy to use site. Glad for PayPal option. I was not able to find this book elsewhere. Will go back to Alibris. Found the book at Alibris on a search.

Reason I chose this business:

Found the book. Easy to use site. Glad for PayPal option. Also was the only site of interest.

Value
Shipping
Quality

Date of experience: March 2, 2021

Found the book
February 16th, 2021
Verified purchase
• Previous review

Found the book. Easy to use site. Glad for PayPal option.

Reason I chose this business:

Found the book. Easy to use site. Glad for PayPal option.

Date of experience: February 16, 2021

Thumbnail of user ericb1326
Georgia
1 review
0 helpful votes
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March 3rd, 2022
Verified purchase
• Updated review

I was able to quickly find exactly what I was looking for, for a reasonable price. Ton of thanks for the resource of such a great network. Keep up the good work!

Blessings!

Date of experience: March 3, 2022

I am very grateful for the extensive inventory
December 20th, 2021
Verified purchase
• Previous review
Reason I chose this business:

Because Alibris usually has what I am looking for.

Date of experience: December 20, 2021

Alibris is a fantastic resource
February 22nd, 2021
Verified purchase
• Previous review

Alibris is a fantastic resource. Tons of thanks!

Reason I chose this business:

Great resource.

Date of experience: February 22, 2021

Thumbnail of user erlindat2
California
1 review
0 helpful votes
  • Send Message
March 7th, 2022
Verified purchase

There was no place to use my coupon. It was difficult to change my shipping address and I had to enter my credit card information several times before the order information was processed.

Reason I chose this business:

Price of a book I wanted to read

* Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: February 5, 2022

Thumbnail of user debrar510
California
1 review
0 helpful votes
  • Send Message
June 13th, 2021
Verified purchase

It's been easy to order. I haven't ordered much online but when I do it seems difficult to finish the order. This worked just like it should when I clicked on the tabs.

Reason I chose this business:

I was looking for this book by title & author & it was the least expensive fir a new book.

Date of experience: June 13, 2021

Thumbnail of user clarac170
Alaska
1 review
0 helpful votes
  • Send Message
July 28th, 2022
Verified purchase

I have been looking for over a year for this one book and could not find it anywhere. I used the find book feature and they sent me a notification when they found a copy of the book. I am so happy.

Date of experience: July 28, 2022

Thumbnail of user cynthiah1880
Illinois
1 review
0 helpful votes
  • Send Message
March 3rd, 2023
Verified purchase

I found many videos I was looking for. Disappointed more were not in Very Good or better condition. Disappointed that there isn't a better break for shipping when I bought so many videos.

Reason I chose this business:

Found videos I was searching for.

Date of experience: March 3, 2023

Thumbnail of user jonathank359
California
1 review
0 helpful votes
  • Send Message
September 20th, 2022
Verified purchase
• Updated review

I found what seemed to be the item I was looking for, was able to contact the seller and verify, so I could purchase with confidence, and all very easily and quickly. Thanks!

Reason I chose this business:

Better selection of offbeat books!

Date of experience: September 20, 2022

I found the item and the cost is reasonable
August 23rd, 2021
Verified purchase
• Previous review
Reason I chose this business:

I didn't like the selection on Amazon, and I trust Alibris.

Date of experience: August 23, 2021

Thumbnail of user tammyp404
Florida
1 review
0 helpful votes
  • Send Message
October 31st, 2021
Verified purchase
• Updated review

Great experience using and purchasing from Alibris! I love this shopping experience. I always find new and used items for sale. Great books, movies and music... check it out, you will love it!

Date of experience: October 31, 2021

Wonderful experience shopping with Alibris!
June 18th, 2021
Verified purchase
• Previous review

Date of experience: June 18, 2021

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From the business

We love browsing books, drinking coffee, and talking with people who love good stories.

Business History

Born from Interloc, a database for proffesional booksellers, Alibris has spent over two decades connecting book lovers to book sellers. It's the premier marketplace for textbooks, used books and rare, out-of-print books and supports countless small booksellers across the country. With over 270 million books, Alibris has something for you.

Company Representative

Thumbnail of user mikef1003
Mike F.
Director of Client Services
Typically responds within 2 days

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