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    Alibris

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Alibris

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Overview

Alibris has a rating of 4.7 stars from 93,794 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibris most frequently mention great prices, good price, and shopping experience. Alibris ranks 1st among Used Books sites.

  • Service
    690
  • Value
    7849
  • Shipping
    7838
  • Quality
    7837

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 92.9%
Positive
17,603
Neutral
796
Negative
541
View ratings trends
30
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How would you rate Alibris?

Reviews (93,794)

Rating

Timeframe

Other

Reviews that mention popular keywords

shopping experience (1126) web site (350) use site (212) credit card (495) billing address (202) coupon code (245) shopping cart (178) email address (84)
Thumbnail of user deborahb2600
North Carolina
1 review
0 helpful votes
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February 22nd, 2023

I have sent 3 emails to the seller with no response, I have also sent emails to Alibris and it is like I am taking to a robot, you can not call the company, DO YOURSELF A FAVOR AND DO NOT ORDER BOOKS FROM THEM...HORRIBLE CUSTOMER SERVICE!

Tip for consumers:
DO NOT USE THIS COMPANY!!!

* Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Value
Shipping
Quality

Date of experience: January 23, 2023

Thumbnail of user kathic55
Florida
1 review
0 helpful votes
  • Send Message
November 2nd, 2022
Verified purchase

Was very quick in the order, however, when I changed my password, the email gave me a coupon code. When placing the code in, it said that it expired. :(

Reason I chose this business:

Have a lot of books! :)

Date of experience: November 2, 2022

Thumbnail of user joycez205
Alabama
2 reviews
0 helpful votes
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April 3rd, 2023
Verified purchase

I am a swimmer heard about this book from a friend at the pool and this was the cheapest book available as I scanned quickly. Looking forward to the read.

Reason I chose this business:

Price of the book I was interested in was the best.

Date of experience: April 3, 2023

Thumbnail of user sylviap279
Washington
2 reviews
0 helpful votes
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November 19th, 2021
Verified purchase
• Updated review

I compared the cost of the book with two other sellers (NOT including Amazon, which I avoid whenever possible) and alibris offered the best price. As usual. And, easy peasy process.

Date of experience: November 19, 2021

So easy!
November 3rd, 2021
Verified purchase
• Previous review

So easy! I have good luck finding the books I'm looking for at very reasonable prices.

Reason I chose this business:

I've had very good luck and it's NOT AMAZON!

Date of experience: November 3, 2021

It's so great to have an alternative to Amazon
October 6th, 2021
Verified purchase
• Previous review

It's so great to have an alternative to Amazon. And alibis is so easy. Thanks.

Reason I chose this business:

I prefer not to purchase through Amazon if I can possibly help it.

Date of experience: October 6, 2021

Best prices and easy process
February 22nd, 2021
Verified purchase
• Previous review

Date of experience: February 22, 2021

Thumbnail of user hannahs797
Arizona
1 review
0 helpful votes
  • Send Message
July 2nd, 2023
Verified purchase

I find it frustrating that I can't see how much shipping is from the various sellers, where it all gets lumped together at the end.
I know I'm saving a little on shipping by buying multiple books from a seller, but I wish I knew how much, as it makes it very time consuming to try out different combinations of different sellers and see which one is cheaper.
If it was transparant about how much shipping was (like "+4.49 shipping" or "+4.49 shipping, each additional book 2.75) then I would choose, say to buy a slightly more expensive book from that seller, because its 1.25 cheaper to ship,etc etc.
As things stand now, its kind of opaque to see what the real cost is until I'm at checkout. Its frustrating. I spent a good hour more on the site than I needed to, tyring to figure out shipping combinations, also realizing cheap books at $2 seemed to up my total cost quite a bit in shipping. In frustration, I ended up deleting all the extra books I would buy, because it would take too much time to individually figure out what they would add to hte shipping cost.
Having a transparent shipping cost would help IMMENSELY, save me time, and make me more likely to come back. Thanks

Reason I chose this business:

Wanted books

Date of experience: June 2, 2023

Thumbnail of user russellm502
North Carolina
1 review
0 helpful votes
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September 3rd, 2022
Verified purchase
• Updated review

Books easy to find.
There ought to be a way to purchase 3-4 books from a single seller and get a break on shipping costs, instead of a $4.49/book charge!

Reason I chose this business:

Always use Alilbris.

Date of experience: September 3, 2022

Simple and straightforward if you purchase a single...
February 13th, 2022
Verified purchase
• Previous review

Simple and straightforward if you purchase a single book.
If you want to purchase multiple books from a specific dealer and combine the order to reduce shipping costs, you have hit a brick wall.

Reason I chose this business:

Have used it previously.

Date of experience: February 13, 2022

Thumbnail of user paiger120
Michigan
1 review
0 helpful votes
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October 21st, 2021
Verified purchase

You guys make it incredibly easy to find books and books similar to what I'm already looking for. It was super easy to check out as well and much appreciated!

Reason I chose this business:

Best prices by far! Super easy to use site as well.

Date of experience: October 21, 2021

Thumbnail of user jenniferk1959
New York
1 review
0 helpful votes
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August 11th, 2022
Verified purchase

The website works well. Two areas where it could be improved: (1) make it easier to see the condition of the book as you scan the search results. (2) Add ApplePay.

Reason I chose this business:

Good used book selection and good price on the particular book I was looking for.

Date of experience: August 11, 2022

Thumbnail of user robertp2772
Alabama
1 review
1 helpful vote
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September 22nd, 2021
Verified purchase

Tried to check out with coupon code. Suddenly all was deleted from my cart. I had to do all my searches and selections all over again. 2nd time it worked okay.

Date of experience: August 23, 2021

Thumbnail of user tammyc541
Arizona
1 review
0 helpful votes
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May 5th, 2021
Verified purchase

You keep saying you will offer a $5 off coupon and it never works on an order and every other option doesnt work so frankly its a bummer and very frustrating

Reason I chose this business:

Last choose

* Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: April 5, 2021

Thumbnail of user nathanielp88
Maryland
1 review
0 helpful votes
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August 15th, 2022
Verified purchase
• Updated review

I like buying books from Alibris. There are new/used options and it is possible to save up books you want on your wishlist and buy them when there is a coupon.

Date of experience: August 15, 2022

This is a great place to find out of print books as...
January 25th, 2022
Verified purchase
• Previous review

This is a great place to find out of print books as well as new releases. Prices are generally good and it is nice to be doing business with so many book stores.

Reason I chose this business:

Past experience and a coupon.

Date of experience: January 25, 2022

I really like the overall experience
July 20th, 2021
Verified purchase
• Previous review
Reason I chose this business:

I am looking for a non-Amazon source for books and am liking Alibris so far.

Date of experience: July 20, 2021

Thumbnail of user lolise
Texas
1 review
0 helpful votes
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June 13th, 2024
Verified purchase
• Updated review

I find it easy to search for books on Alibris. They offer a wide variety of editions, prices and conditions.

Value
Shipping
Quality

Date of experience: June 3, 2024

Good selection; good options
July 29th, 2022
Verified purchase
• Previous review
Reason I chose this business:

Always check here.

Date of experience: July 29, 2022

It's easy to shop here, easy to search
May 12th, 2022
Verified purchase
• Previous review

It's easy to shop here, easy to search. I love it.

Reason I chose this business:

I've had good experiences in the past.

Date of experience: May 12, 2022

Good books, good option
January 4th, 2022
Verified purchase
• Previous review

Good books, good option. Good prices

Date of experience: January 4, 2022

Thumbnail of user vickies381
New York
1 review
0 helpful votes
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August 4th, 2023
Verified purchase

Alibris is my first stop for shopping for books. Prices are usually the best. I trust their 5 star venders, they usually get the books to me within a reasonable time.

Date of experience: August 4, 2023

Thumbnail of user arthurs754
West Virginia
1 review
0 helpful votes
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December 19th, 2023
Verified purchase

This is my second book order from alibris. I was very satisfied with the first order and so far it has been a very good experience with my second book order.

Reason I chose this business:

They have what I am looking for at a reasonable cost.

Date of experience: December 19, 2023

Thumbnail of user valeriea201
Oregon
1 review
0 helpful votes
  • Send Message
March 7th, 2021
Verified purchase

Just as easy as Amazon, and I'm about done with Amazon. I'm trying to wean myself off of Amazon. I try to buy from Etsy, or directly from sellers' websites.

Reason I chose this business:

I'm sick of Amazon and their woke agenda and censorship. I want to support the free exchange of ideas and thoughts. I ordered a 'banned' Dr Seuss book because big tech told me I couldn't buy it. Alibris may be the last, best hope we have to maintain a true 'library' of the written word and the true history of the world. For those of us with two brain cells left, we know: those who do not learn from history are doomed to repeat it. My suggestion to you at Alibris: keep a list of the books that Amazon and eBay are banning and begin promoting them everywhere!

Date of experience: March 7, 2021

Thumbnail of user robinm974
Washington
1 review
0 helpful votes
  • Send Message
November 20th, 2022
Verified purchase
• Updated review

I expected two copies of the same book from the same dealer might have only one shipping charge. I was wrong. I decided to buy only one at this time..

Reason I chose this business:

I dislike Amazon. I have had good experiences with Alibris. My husband has not and will no longer buy from you. His name is Carl A. Slater, his email address is *******@mac.com. I have recommended you to other book lovers.

Date of experience: November 20, 2022

Wish I could specify different shipping addresses,...
September 9th, 2022
Verified purchase
• Previous review

Wish I could specify different shipping addresses, one for each book, but for this time this is okay. I need to remember to order books individual for different shipping addresses.

Reason I chose this business:

I abhor what Amazon is doing to retail in the USA, and how they treat their warehouse and delivery employees. Workers need unions more than ever.

Date of experience: September 9, 2022

These books by James Barke are not available in the...
February 10th, 2022
Verified purchase
• Previous review

These books by James Barke are not available in the largest public library in my area. I am glad to find them available through Alibris, my go to bookseller.

Reason I chose this business:

I do not like Amazon.

Date of experience: February 10, 2022

So happy to be able to get this book!
February 3rd, 2022
Verified purchase
• Previous review
Reason I chose this business:

I don't like Amazon and will not shop there if I have any other way to get what I want.

Date of experience: February 3, 2022

Thumbnail of user helenek47
Massachusetts
1 review
0 helpful votes
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July 22nd, 2022
Verified purchase

Love alibris and have referred it to my literary friends... easy to browse and find books that are difficult to find. And, most importantly, it is not owned by Amazon.

Reason I chose this business:

Looking for a Raymond Chandler Everyman edition.

Date of experience: July 22, 2022

Thumbnail of user patriciap3367
Michigan
1 review
0 helpful votes
  • Send Message
June 13th, 2024
Verified purchase

I'm very grateful for their help & service. There have been books I've found here that I was unable to locate anywhere else.

Reason I chose this business:

I chose Alibris due to their reputation. They are excellent in every way.

Value
Shipping
Quality

Date of experience: June 3, 2024

Thumbnail of user stephanies2585
Oklahoma
1 review
0 helpful votes
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May 31st, 2022
Verified purchase

I found what I was looking for and the seller's descriptions (and customer reviews) were all very helpful. I've always found the descriptions of the book conditions to be accurate.

Reason I chose this business:

Good prices for good used books.

Date of experience: May 31, 2022

Thumbnail of user michaels13200
Alaska
1 review
0 helpful votes
  • Send Message
June 13th, 2024
Verified purchase

It took 22 days to arrive, otherwise everything was easy. Over the years, Alibris has been very satisfactory.

Reason I chose this business:

It's a good online seller.

Value
Shipping
Quality

Date of experience: June 3, 2024

Thumbnail of user brandonr549
Pennsylvania
1 review
0 helpful votes
  • Send Message
January 21st, 2022
Verified purchase

Easy to find what I needed, easy to create an account, update shipping address, connect to PayPal for payment, and finalize my order. Shipping and tax are fair and reasonable.

Reason I chose this business:

The book I needed was $3 less on Alibris than direct from the Thriftbooks outlet it comes from!

Date of experience: January 21, 2022

Thumbnail of user ericb3063
Georgia
1 review
0 helpful votes
  • Send Message
June 13th, 2024
Verified purchase

Good experience. Would order again.🧨🧨😍😍😍😍😍😍😍😍😍🧨🧨🧨😤😤😏😬😥😥🐔🐔🐔🐔🐔🐔🐔🤯🤯🤯🤯🤯🤯🤯🤯🤯🤯🤯🤯🤯🤯🤯🤯🤯🤯🤯💪💪💪💪💪💪💪💪💪😶‍🌫😶‍🌫😶‍🌫😶‍🌫😶‍🌫😶‍🌫😶‍🌫🕳🕳🕳🕳🕳🕳🕳🕳🕳🕳🕳🕳🕳🕳🕳🕳🕳🕳🕳🕳🕳🕳🕳🕳🕳🕳

Reason I chose this business:

Search engine led me there.

Value
Shipping
Quality

Date of experience: June 3, 2024

Thumbnail of user richardb2981
California
1 review
0 helpful votes
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June 21st, 2021
Verified purchase

I got an email offering me $15 off this weekend only - It did not state the minimum order amount. Please include the minimum order amount in future promotions.

Reason I chose this business:

Good selection and fair prices.

Date of experience: May 22, 2021

Thumbnail of user robyng230
Pennsylvania
1 review
0 helpful votes
  • Send Message
July 19th, 2024
Verified purchase

I love your selection, the quality of your used books, their price, and the ease of purchase.

Date of experience: July 9, 2024

Thumbnail of user lilam61
Washington
1 review
0 helpful votes
  • Send Message
December 4th, 2023
Verified purchase

The Alibris experience was fine. The rest is up to the seller. One recommendation I would make would be to add apple and google pay to the payment options.

Reason I chose this business:

I found what I was looking for from a seller with a 5 star rating. Alibris is a trusted site that has been around for a long time. We’ve had great experience with past purchases and expect nothing less this time.

Date of experience: December 4, 2023

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From the business

We love browsing books, drinking coffee, and talking with people who love good stories.

Business History

Born from Interloc, a database for proffesional booksellers, Alibris has spent over two decades connecting book lovers to book sellers. It's the premier marketplace for textbooks, used books and rare, out-of-print books and supports countless small booksellers across the country. With over 270 million books, Alibris has something for you.

Company Representative

Thumbnail of user mikef1003
Mike F.
Director of Client Services
Typically responds within 2 days

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