Alibris has a rating of 4.7 stars from 93,794 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibris most frequently mention great prices, good price, and shopping experience. Alibris ranks 1st among Used Books sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
I have sent 3 emails to the seller with no response, I have also sent emails to Alibris and it is like I am taking to a robot, you can not call the company, DO YOURSELF A FAVOR AND DO NOT ORDER BOOKS FROM THEM...HORRIBLE CUSTOMER SERVICE!
Tip for consumers:
DO NOT USE THIS COMPANY!!!
* Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 23, 2023
Was very quick in the order, however, when I changed my password, the email gave me a coupon code. When placing the code in, it said that it expired. :(
Have a lot of books! :)
Date of experience: November 2, 2022
I am a swimmer heard about this book from a friend at the pool and this was the cheapest book available as I scanned quickly. Looking forward to the read.
Price of the book I was interested in was the best.
Date of experience: April 3, 2023
I compared the cost of the book with two other sellers (NOT including Amazon, which I avoid whenever possible) and alibris offered the best price. As usual. And, easy peasy process.
Date of experience: November 19, 2021
So easy! I have good luck finding the books I'm looking for at very reasonable prices.
I've had very good luck and it's NOT AMAZON!
Date of experience: November 3, 2021
It's so great to have an alternative to Amazon. And alibis is so easy. Thanks.
I prefer not to purchase through Amazon if I can possibly help it.
Date of experience: October 6, 2021
Date of experience: February 22, 2021
I find it frustrating that I can't see how much shipping is from the various sellers, where it all gets lumped together at the end.
I know I'm saving a little on shipping by buying multiple books from a seller, but I wish I knew how much, as it makes it very time consuming to try out different combinations of different sellers and see which one is cheaper.
If it was transparant about how much shipping was (like "+4.49 shipping" or "+4.49 shipping, each additional book 2.75) then I would choose, say to buy a slightly more expensive book from that seller, because its 1.25 cheaper to ship,etc etc.
As things stand now, its kind of opaque to see what the real cost is until I'm at checkout. Its frustrating. I spent a good hour more on the site than I needed to, tyring to figure out shipping combinations, also realizing cheap books at $2 seemed to up my total cost quite a bit in shipping. In frustration, I ended up deleting all the extra books I would buy, because it would take too much time to individually figure out what they would add to hte shipping cost.
Having a transparent shipping cost would help IMMENSELY, save me time, and make me more likely to come back. Thanks
Wanted books
Date of experience: June 2, 2023
Books easy to find.
There ought to be a way to purchase 3-4 books from a single seller and get a break on shipping costs, instead of a $4.49/book charge!
Always use Alilbris.
Date of experience: September 3, 2022
Simple and straightforward if you purchase a single book.
If you want to purchase multiple books from a specific dealer and combine the order to reduce shipping costs, you have hit a brick wall.
Have used it previously.
Date of experience: February 13, 2022
You guys make it incredibly easy to find books and books similar to what I'm already looking for. It was super easy to check out as well and much appreciated!
Best prices by far! Super easy to use site as well.
Date of experience: October 21, 2021
The website works well. Two areas where it could be improved: (1) make it easier to see the condition of the book as you scan the search results. (2) Add ApplePay.
Good used book selection and good price on the particular book I was looking for.
Date of experience: August 11, 2022
Tried to check out with coupon code. Suddenly all was deleted from my cart. I had to do all my searches and selections all over again. 2nd time it worked okay.
Date of experience: August 23, 2021
You keep saying you will offer a $5 off coupon and it never works on an order and every other option doesnt work so frankly its a bummer and very frustrating
Last choose
* Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 5, 2021
I like buying books from Alibris. There are new/used options and it is possible to save up books you want on your wishlist and buy them when there is a coupon.
Date of experience: August 15, 2022
This is a great place to find out of print books as well as new releases. Prices are generally good and it is nice to be doing business with so many book stores.
Past experience and a coupon.
Date of experience: January 25, 2022
I am looking for a non-Amazon source for books and am liking Alibris so far.
Date of experience: July 20, 2021
I find it easy to search for books on Alibris. They offer a wide variety of editions, prices and conditions.
Date of experience: June 3, 2024
Always check here.
Date of experience: July 29, 2022
It's easy to shop here, easy to search. I love it.
I've had good experiences in the past.
Date of experience: May 12, 2022
Good books, good option. Good prices
Date of experience: January 4, 2022
Alibris is my first stop for shopping for books. Prices are usually the best. I trust their 5 star venders, they usually get the books to me within a reasonable time.
Date of experience: August 4, 2023
This is my second book order from alibris. I was very satisfied with the first order and so far it has been a very good experience with my second book order.
They have what I am looking for at a reasonable cost.
Date of experience: December 19, 2023
Just as easy as Amazon, and I'm about done with Amazon. I'm trying to wean myself off of Amazon. I try to buy from Etsy, or directly from sellers' websites.
I'm sick of Amazon and their woke agenda and censorship. I want to support the free exchange of ideas and thoughts. I ordered a 'banned' Dr Seuss book because big tech told me I couldn't buy it. Alibris may be the last, best hope we have to maintain a true 'library' of the written word and the true history of the world. For those of us with two brain cells left, we know: those who do not learn from history are doomed to repeat it. My suggestion to you at Alibris: keep a list of the books that Amazon and eBay are banning and begin promoting them everywhere!
Date of experience: March 7, 2021
I expected two copies of the same book from the same dealer might have only one shipping charge. I was wrong. I decided to buy only one at this time..
I dislike Amazon. I have had good experiences with Alibris. My husband has not and will no longer buy from you. His name is Carl A. Slater, his email address is *******@mac.com. I have recommended you to other book lovers.
Date of experience: November 20, 2022
Wish I could specify different shipping addresses, one for each book, but for this time this is okay. I need to remember to order books individual for different shipping addresses.
I abhor what Amazon is doing to retail in the USA, and how they treat their warehouse and delivery employees. Workers need unions more than ever.
Date of experience: September 9, 2022
These books by James Barke are not available in the largest public library in my area. I am glad to find them available through Alibris, my go to bookseller.
I do not like Amazon.
Date of experience: February 10, 2022
I don't like Amazon and will not shop there if I have any other way to get what I want.
Date of experience: February 3, 2022
Love alibris and have referred it to my literary friends... easy to browse and find books that are difficult to find. And, most importantly, it is not owned by Amazon.
Looking for a Raymond Chandler Everyman edition.
Date of experience: July 22, 2022
I'm very grateful for their help & service. There have been books I've found here that I was unable to locate anywhere else.
I chose Alibris due to their reputation. They are excellent in every way.
Date of experience: June 3, 2024
I found what I was looking for and the seller's descriptions (and customer reviews) were all very helpful. I've always found the descriptions of the book conditions to be accurate.
Good prices for good used books.
Date of experience: May 31, 2022
It took 22 days to arrive, otherwise everything was easy. Over the years, Alibris has been very satisfactory.
It's a good online seller.
Date of experience: June 3, 2024
Easy to find what I needed, easy to create an account, update shipping address, connect to PayPal for payment, and finalize my order. Shipping and tax are fair and reasonable.
The book I needed was $3 less on Alibris than direct from the Thriftbooks outlet it comes from!
Date of experience: January 21, 2022
Good experience. Would order again.🧨🧨😍😍😍😍😍😍😍😍😍🧨🧨🧨😤😤😏😬😥😥🐔🐔🐔🐔🐔🐔🐔🤯🤯🤯🤯🤯🤯🤯🤯🤯🤯🤯🤯🤯🤯🤯🤯🤯🤯🤯💪💪💪💪💪💪💪💪💪😶🌫😶🌫😶🌫😶🌫😶🌫😶🌫😶🌫🕳🕳🕳🕳🕳🕳🕳🕳🕳🕳🕳🕳🕳🕳🕳🕳🕳🕳🕳🕳🕳🕳🕳🕳🕳🕳
Search engine led me there.
Date of experience: June 3, 2024
I got an email offering me $15 off this weekend only - It did not state the minimum order amount. Please include the minimum order amount in future promotions.
Good selection and fair prices.
Date of experience: May 22, 2021
I love your selection, the quality of your used books, their price, and the ease of purchase.
Date of experience: July 9, 2024
The Alibris experience was fine. The rest is up to the seller. One recommendation I would make would be to add apple and google pay to the payment options.
I found what I was looking for from a seller with a 5 star rating. Alibris is a trusted site that has been around for a long time. We’ve had great experience with past purchases and expect nothing less this time.
Date of experience: December 4, 2023
We love browsing books, drinking coffee, and talking with people who love good stories.
Born from Interloc, a database for proffesional booksellers, Alibris has spent over two decades connecting book lovers to book sellers. It's the premier marketplace for textbooks, used books and rare, out-of-print books and supports countless small booksellers across the country. With over 270 million books, Alibris has something for you.