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Alibris has a rating of 4.7 stars from 93,783 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibris most frequently mention great prices, good price, and shopping experience. Alibris ranks 1st among Used Books sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
I find shipping to be extremely high. I was going to order 9 books, but the shipping costs prevented me. I even ordered from one source to try to influence the shipping, but it did nothing.
Date of experience: July 19, 2021
No longer use my Hotmail address or have access to it. Why can't I be informed of my order tracking via my mobile phone. I was given no option to track via my mobile.
* Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 6, 2023
I was pleased that you had the item I was wanting in stock. I found the ordering process to be very easy. I will order from you again. Can't wait to get the Psalter!
You had the product i was hoping to get.
Date of experience: November 7, 2021
Great website! The flow throughout the review and purchase process was effortless.
The Alibris web tool quickly connected me and provided my reading selection.
Date of experience: July 8, 2024
I like to be able to track shipments. I have a book that I cannot track; have no clue where it is. I'm not pleased about that. Order *******-1, shipped Mar 21,2021.
Date of experience: March 28, 2021
Having there be a $5 discount advertised for email signup, but it's only after you sign up that you find out it's for a purchase of $50 or more. Just kind of slimy.
The books I wanted are here and I don't like Amazon.
* Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 11, 2024
Three times in a row I accidentally ordered books to a gift address and had to ask my friend to hold my books for me. Easy mistake to make and nearly impossible to fix.
Not owned by Amazon
Date of experience: November 15, 2022
I have purchased many many books from Alibris and I believe that we patrons should get some discounts on shipping. Thank you. Jean Marchyok
Best prices
Date of experience: May 23, 2024
The description didn't mention the the size of the book was small. The book was not am average size, print was small and even with excellent new readers I wasn't able to read it.
I needed to return my book. I started the process but at the time I was unable to print my lables & return slip. When I went back I wasn't able to find them. Customer service helped me very quick and easy.
The price was great and the customer reviews were excellent.
Date of experience: March 28, 2024
I wanted two copies of the book from the same vendor. One for me and one as a gift. I was forced to buy one book from two vendors and pay double shipping costs.
You are not Amazon and as far as I know you don't discriminate politically.
Date of experience: April 15, 2022
It was easy to find what I was looking for. I was able to look at a list of sellers without clicking any further and found a book in the condition I wanted.
I love your support of small bookstores. I can't always make it to buy a book in-person or the local bookstore may not have what I want in stock so this is a great way to shop and support small businesses!
Date of experience: March 8, 2023
A pleasant experience and an easy to use web site. A reasonable, if not the widest selection of books.
A clean interface also is a help.
Because it had the book I was looking for, and because I prefer to shop away from Amazon and its affiliated and owned sub-businesses.
Date of experience: May 23, 2024
I love when I can find what I want for less.but I hate when S/H cost more than the item bought.please give me a discount so I can kept shopping with you all thank you
Well the price was right till I had to pay.
Date of experience: November 15, 2022
Overall I appreciate your service. Is there a way to try to buy books from a single supplier to try to combine and reduce shipping charges as well as receive everything in a single shipment?
You’re not Amazon.
Date of experience: May 18, 2021
I am not happy you extort my review for public distribution. I do not want to give you permission to do that. You do not allow me that choice.
My rating decreased from highest to lowest as a result.
* Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 18, 2023
Expected to be able to use discount coupon on next purchase regardless of amount of purchase. Don't like having to wait until I have more I want to order.
Had the book I was looking for.
Date of experience: March 18, 2023
I was unable to edit my payment info. On your system, very frustrating. Would someone please send me instructions regarding how to edit my payment info.
Date of experience: November 20, 2023
Very happy to find a good selection of music to expand my collection.
Date of experience: July 7, 2024
Always great. I often find books on Alibris that i cannot find on Amazon.
A friend recommended Alibris to me.
Date of experience: July 9, 2024
When looking for a rare book, I often find that Alibris offers the same book as Amazon, but at a better price.
When looking for a rare book, I often find that Alibris offers the same book as Amazon, but at a better price. I found Alibris's Life of Alfred Wallace offered at less that 1/4 the lowest price offered by Amazon.
Date of experience: May 24, 2022
My email says I should have free shipping until Sunday on items marked by a truck, this item is marked by a truck. That tells me I should have free shipping and you are charging me $4 plus Shipping.
Usually good
* Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 25, 2022
Thank you kindly for the Alibris free Shipping and the $15 discount
You have a lot of what I want
Date of experience: May 2, 2021
You had the product, and it was the best price in the market. Also makes a difference to pay in Canadian dollars. Mainly, it was very easy to find and know it was the product I was looking for.
Date of experience: May 20, 2022
The description was not clear. I want the text in English, but German was also mentioned in the description. I tried twice to contact the seller with no luck. My message would not go through.
My son sent me the link. He wants this as a Christmas present.
Date of experience: December 11, 2021
I like Alibris for the prices and the quality of books purchased in the past. So naturally when I needed these books that is the first place I looked.
Date of experience: July 19, 2021
The entire process was quick and easy. From searching for the best price for the book, large selection to choose from, price and purchase. I will definitely use Alibris.
Date of experience: November 12, 2022
I knew what I wanted, you had it in my search, and everything went very well. I like dealing with Alibris... I have always had good experiences with you
Date of experience: December 16, 2021
We love browsing books, drinking coffee, and talking with people who love good stories.
Born from Interloc, a database for proffesional booksellers, Alibris has spent over two decades connecting book lovers to book sellers. It's the premier marketplace for textbooks, used books and rare, out-of-print books and supports countless small booksellers across the country. With over 270 million books, Alibris has something for you.
