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Alibris has a rating of 4.7 stars from 93,772 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibris most frequently mention great prices, good price, and shopping experience. Alibris ranks 1st among Used Books sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
When I changed the Ship To Address and Credit Card Used, it took lots of looping to change the Billing Address to match the new Credit Card.
Don't know what I did differently, But it just took too many times to get Billing Address to Match the Ship To address.
I thought I had a coupon, but I didn't buy enough.
Date of experience: December 16, 2023
Free shipping is misleading. I often order but will order two or three books that do not get me to the $35 free shipping.
One of my go to bookstores
Date of experience: May 27, 2024
Navigating the books i want to order in multiple copies with shipping cost
Theyare one of my go to favorites when buying bookd
Date of experience: May 9, 2024
Combining shipping cost does not mean charging the same shipping gor each book?
I often shop here
Date of experience: May 7, 2024
I am a regular customer and have been pleased with the prices.
Date of experience: December 1, 2022
I was told if I subscribed, I would receive a $5 coupon. I did not receive this (the emails I did receive were instead blank) and had to pay full price.
Because it's cheap.
* Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 23, 2022
I ORDERED A BOOK TO BE DELIVERED TO A FRIEND AS A GIFT.
IT WOULD BE NICE IF I COULD PUT A MESSAGE ON THE SLIP THAT WOULD BE INSIDE THE PACKAGE. AS IT IS, I WILL NEED TO SEND HER AN EMAIL EXPLAINING THAT THE GIFT IS COMING.
I LOVE HOW YOU REPRESENT INDEPENDENT SELLERS. I WANT TO SUPPORT THEM. PRICES ARE GOOD.
Date of experience: June 24, 2021
You found the book I had a hard time finding- book sellers and libraries.
Thank you. Four stars because I just ordered the book, I have yet to receive the book.
Date of experience: January 22, 2022
This is my first time using this website. The website is user friendly and easy to navigate. Hopefully, the rest of this transaction goes as smoothly as the shopping and checkout.
Best deal on the text book I needed.
Date of experience: April 25, 2021
I tried to order this book previously but included the wrong address. I got in touch with the original seller but the seller would not accommodate the correct address.
Another try at a birthday present.
Date of experience: July 28, 2022
Good prices on the books I wanted
Date of experience: May 29, 2021
I had trouble registering in my account. I finally had to use my alternate email account to register.
Otherwise I have had very good experience in the past re my orders through Amazon.
92% reliable! The description on used books say what they mean.
Date of experience: April 27, 2021
In general great but when I put in an alternate shipping address it the site did not at first put in the new shipping address so I had to put it in again.
Because I prefer to buy from small booksellers rather than Amazon!
Date of experience: October 17, 2023
Great search engine. Found the books I wanted from the same seller. I think there should be more of a shipping discount if books are from the same seller.
Wanted to support someone other than amazon
Date of experience: January 23, 2023
There was a bit of "bait and switch" about the coupon. The lead said there was a $10 coupon -- but then I was only able to use a coupon if I spent $30.
I want this particular book
Date of experience: September 1, 2023
Too easy to miss the address/credit card screens and assume another review screen is still going to come up. Too automated. To fast. Need another review screen.
You are not part of AMAZON to my knowledge and hope.
Date of experience: December 30, 2022
Hi. You make it too easy. I'd rather have a more obvious screen to check the mailing address and billing information. I'm always expecting one more screen and before I know it its ordered and either the address or the credit card is wrong. Please add a final review screen with everything more obvious.
You are not, to my knowledge, part of AMAZON
* Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 30, 2022
I missed the possibility of reviewing /changing my credit card/payment option. I thought that I would get another opportunity. It goes by too quickly and honestly is in fact TOO easy
ITs not part of Amazon
Date of experience: December 23, 2022
I would rather the payment information come up more fully.
It's not part of Amazon
Date of experience: December 5, 2022
Its not part of Amazon. I don't have anything against Amazon per se. It's just too big and I like to order from other places.
Date of experience: November 6, 2022
Because it is not part of Amazon and I think Amazon is just plain too big.
Date of experience: November 2, 2022
Quick and easy. Almost too easy to miss the fact that I no longer have that credit card and have to change it.
To my understanding, it is NOT part of Amazon. I think Amazon is too big and I prefer to buy from other retailers, if possible.
Date of experience: October 21, 2022
I would like to specify different addresses for different books. I'd also like to get rid of old addresses in the system. Thank you
Date of experience: March 7, 2021
I ordered a book as a gift to send as a gift to my mom, but there was no place to add a personal message. It will just arrive and I'll have to explain why I sent it.
Because I do whatever I can to avoid Amazon and I've had a pleasant experience before on this site
Date of experience: August 19, 2021
Have ordered often over the years, and have always been pleased.
Date of experience: July 8, 2024
It was a quick transaction however it did slow down somewhat when I was checking out as a member and I kept getting a message that I was a guest. It finally worked out.
Ordered several books at a lower price that other bookstore websites.
Date of experience: August 27, 2021
I ordered a book through alibris last year and it never arrived, it was in the middle of post office problems and during the covid spike so I figured I would let it go and try them again later, later. Later I made another order for a book that never arrived but the book seller set me another copy. In October and November I made some orders, andthe book arrived but in december, 2 cds I wanted sent to the UK as a gift got sent to an address in USA and another book that I ordered as a gift was sent to the recipient but another copy of the same book that I did not order was sent to me so I was charged for 2 books even though I only ordered 1 book. I wanted to avoid amazon so I was looking for an alternative but I have not gotten any response from alibris so from now on, I think the best option is to work with a local book store and order it though them (and you don't have to pay for postage that way)
Products used:
books and CDs
* Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 17, 2022
The emails are clickbait. "$15 off" and "$15 off of $120" are NOT the same thing. And it does not make sense for the shipping to cost the same price as the books.
* Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 13, 2022
After I placed a book in my shopping cart, I logged in to my account. Suddenly my shopping cart was empty and the book was no longer available. I had to purchase a more expensive copy.
* Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 18, 2021
I found a book and then signed in after. It did not leave the book in my shopping cart, and then when I was signed in it was not available again until the next day. Otherwise the experience was easy!
It had the book I wanted at a good price.
Date of experience: September 27, 2023
My cart was full and I was ready to check out, I signed in and my cart was empty. If someone has items in their cart they should be able to sign in and not get their cart emptied.
It was cheaper then thriftbooks.
Date of experience: January 6, 2022
Alibris has what I am looking for, at a price that I appreciate.
Date of experience: May 3, 2021
Received a coupon code for signing up - did not receive the memo that it was only good on orders over $50, so that was misleading. HOWEVER, the books I needed were in stock at a fair price.
Trying so hard to avoid Amazon
Date of experience: September 16, 2021
When I search for copies by location, it seems to default to Texas for some reason. I would like it to be easier to find copies close to me for the lowest prices.
Date of experience: June 22, 2022
All was fine except when I ordered the book. The screen went white. When I got the screen back, I had to re-enter my card info. That was not appreciated.
I have used it many times for lower prices.
Date of experience: April 10, 2022
I like how simple it is to shop for books on your site. If I continue to get good service, I will continue to use this site for books that I enjoy reading.
It came up as a choice for buying books at reduced prices when I put in the title I was looking for.
Date of experience: April 15, 2021
The site had many issues such as items disappearing, or not being able to log in, or not being able to have a different shipping address from the billing address.
One of two sites that had the book i was looking for.
* Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 7, 2022
We love browsing books, drinking coffee, and talking with people who love good stories.
Born from Interloc, a database for proffesional booksellers, Alibris has spent over two decades connecting book lovers to book sellers. It's the premier marketplace for textbooks, used books and rare, out-of-print books and supports countless small booksellers across the country. With over 270 million books, Alibris has something for you.
