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Alibris has a rating of 4.7 stars from 93,603 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibris most frequently mention great prices, good price, and shopping experience. Alibris ranks 1st among Used Books sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
Ordered what I need for a good price, really quick, on my phone while sitting on the couch drinking coffee. And didn't use amazon.
Friend's recommendation
Date of experience: April 7, 2023
Deceptive shipping cost. You state free shipping over $39.00. My order was more than that. Each item had its own shawl price. Please explain
Great selection and pricing- except for shipping
Date of experience: May 5, 2021
Perhaps it's just my signal is weak, but I had a lot of trouble putting the addresses and card info into the program. It took several tries.
* Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 30, 2023
Good selection. Be nice if it would keep track of the items and estimated shipping as you add them, for those of us on a budget!
Date of experience: April 16, 2021
The promised $5 coupon that i received by email had no place to enter it@ Checkout. This is a scam. Please issue a full refund immediately.
* Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 31, 2023
I haven't received my book yet but shopping with alibris was very easy, and they have very good descriptions of the products that you are buying.
I searched the internet and it came up
Date of experience: February 27, 2021
If you helped customers find the books they wanted from the same vendors and thereby lowered shipping costs, that would be a big benefit for us.
Consistently excellent service and choice of books. Thank you.
Date of experience: February 1, 2023
How impressive it was for Alibris to provide information on supplemental materials such as 'sealed CD' for a used book that I purchased. Nice!
You took time to provide information on a used book as to whether or not the CD was included. I wanted the CD.
Date of experience: April 28, 2022
The "you might also consider" brought me books I very much want, all from the same dealer. I've never seen that functionality work so well.
I have been a satisfied customer for decades.
Date of experience: June 15, 2023
I have used alibris regularly for at least thirty years. I have never been disappointed in the quality of a book, how accurately its condition was described, or how it was packaged for shipping. I appreciate and respect that honesty.
Date of experience: December 27, 2021
Experience is great on the web site. A bit frustrating ordering books from multiple vendors, and then to be told they no longer have the book though.
It had the out of print book I was looking for.
Date of experience: March 24, 2021
It was good. Shipping costs are kind of a drag, cost-wise.
Both books are coming from the same facility and should be shipped together.
Past customer.
Date of experience: May 22, 2023
Shipping is outrageous, but the process is good so far.
Past experience.
Date of experience: April 1, 2023
Past customer
Date of experience: March 20, 2023
Textbook shopping is a bit difficult since it can be tough to tell what edition each copy listed it. The prices are great though.
Price over other options
Date of experience: September 21, 2021
I had a hard time getting the free shipping to show up in check out and with no customer service I was on my own.
Date of experience: September 22, 2021
Being told AFTER YOU ACCEPTED MY PAYMENT that I NEED TO CONTACT SELLER DIRECTLY is very confusing! Am I checking on actual sale costs? Tracking info? Making sure they actually have it to ship?
You’ve been my go-to place.
* Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 2, 2023
Easy to find my books and choose those with free shipping options! Thank you!
I have history with you and prefer working thru you rather than Amazon.
Date of experience: April 10, 2021
So easy! And a fabulous selection of books, new and used. Most importantly, the prices are fantastic. I will shop here FIRST, before going to Amazon.
Following an internet link
Date of experience: August 12, 2022
Had the book I needed
Date of experience: November 30, 2021
Finding the titles I want for a reasonable price is why I've been an Alibris customer for decades. Harper's brought me here and I'm forever grateful.
I knew I'd find the out-of-print item I wanted.
Date of experience: October 17, 2022
Alibris has an impressive selection of titles at very attractive prices. Thank you.
Harpers Magazine sent me here.
Date of experience: October 6, 2021
Alibris is the only online book store I will use; has proven to be safe, reliable and timely for years now. Easy to navigate, reasonable prices.
Only online store I will use.
Date of experience: July 22, 2021
So far it's been a good shopping experience. I almost bought this for more money and not even a hard copy only to download
Honestly? It was the cheapest one of a list of the same book. But I did like the reference you have about good books since the 70's. Not exactly what it said but you get the gist.
Date of experience: June 14, 2022
I'm still using CD's but some of the audio books on offer fail to specify the format. It would be helpful if they did.
You have what I want.
Date of experience: June 10, 2022
I was sent the wrong book by mistake, but the online return instructions were not available. Not a big deal because the book was so cheap it was not worth the hassle.
Seeking instructions for returning a mistaken book shipment.
Date of experience: January 21, 2022
It would be better if the site suggested sellers that have more than one book in the cart, to save on shipping.
Trying to support a smaller business than amazon.
Date of experience: November 21, 2023
The book is an old book and I managed to find a cheap copy, but I'm not sure what shape it will be in.
Cost is usually good!
Date of experience: May 6, 2023
I like Alibris' prices and I was glad to find a paperback version of Salman Rushie's book, Victory City today.
Date of experience: February 3, 2023
I trust Alibris more than Abebooks, which is part of Amazon, I have heard. And Amazon is too commercial and large for me.
Date of experience: January 18, 2023
Everything worked smoothly, from finding the books I was interested in finding to ordering them. Thank you!
Because they are not Amazon or abebooks, which I hear is related to Amazon.
Date of experience: December 30, 2022
Good price and seems like it will ship quickly! Thanks!
Good price. Also, alternative to Abebooks, which is an arm of Amazon, which I don't want to support.
Date of experience: November 22, 2022
Love this site. Shipping is a little more than what I would like to spend, but the quality of the books makes up for it.
Great experiences with them
Date of experience: September 24, 2021
First time i came across the site
Date of experience: September 4, 2021
You continue to bounce me back to credit card information when I did twice. Very frustrating. Have been an Alibris customer for a number of years.
* Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 29, 2022
I can count on you to find books that are classic, inspirational, and worthy reads for my whole family... especially the grandchildren! Thank You!
Date of experience: March 3, 2021
Thank you for having this book. I had a copy in college but have lost it over the years. Glad to find it now.
Date of experience: July 21, 2021
We love browsing books, drinking coffee, and talking with people who love good stories.
Born from Interloc, a database for proffesional booksellers, Alibris has spent over two decades connecting book lovers to book sellers. It's the premier marketplace for textbooks, used books and rare, out-of-print books and supports countless small booksellers across the country. With over 270 million books, Alibris has something for you.
