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    Alibris

2024 SITEJABBER AWARD

Alibris

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Overview

Alibris has a rating of 4.7 stars from 93,601 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibris most frequently mention great prices, good price, and shopping experience. Alibris ranks 1st among Used Books sites.

  • Service
    680
  • Value
    7734
  • Shipping
    7723
  • Quality
    7722

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 93%
Positive
17,774
Neutral
800
Negative
537
View ratings trends
30
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How would you rate Alibris?

Reviews (93,601)

Rating

Timeframe

Other

Reviews that mention popular keywords

shopping experience (1122) web site (349) use site (212) credit card (495) billing address (202) coupon code (244) shopping cart (178) email address (83)
Thumbnail of user judithh338
Hawaii
3 reviews
0 helpful votes
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February 20th, 2023
Verified purchase
• Updated review

It was very difficult to change my billing address so I ended up putting in the wrong zip code (by mistake) on my order.

Reason I chose this business:

Good deals and large selection.

Date of experience: February 20, 2023

No problems!
February 20th, 2023
Verified purchase
• Previous review
Reason I chose this business:

I was looking for a cheaper price than a new book.

Date of experience: February 20, 2023

Thumbnail of user emilya592
Michigan
1 review
0 helpful votes
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September 25th, 2022
Verified purchase

The free shipping pull in that doesn't apply to a huge amount of books. Stop false advertising. I don't want to use Amazon but this bugs me so bad.

Date of experience: August 26, 2022

Thumbnail of user jeanetted175
Ohio
1 review
0 helpful votes
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August 28th, 2022
Verified purchase

I discovered this website years ago on a local PBS channel. I have never been disappointed with my product or the delivery time. Thanks Alibris!

Date of experience: August 28, 2022

Thumbnail of user andret83
California
1 review
0 helpful votes
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March 17th, 2021
Verified purchase

I always buy my books in batches whenever you have your $20 off coupon available. By far the best deal out there. Thank you!

Reason I chose this business:

$20 coupon off $135

Date of experience: March 17, 2021

Thumbnail of user marilynm709
Kansas
1 review
0 helpful votes
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December 21st, 2021
Verified purchase

When I first opened your site, there was a $15.00 off with no code. I wanted to use that on my order, but could not. Disappointing.

Reason I chose this business:

I have used this site before. Books were in good condition.

Date of experience: December 21, 2021

Thumbnail of user russelll151
California
2 reviews
0 helpful votes
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October 8th, 2021
Verified purchase

Movie title came up on an internet search. Price was good for used copy and a chance to support a Goodwill store. Easy checkout.

Reason I chose this business:

Search engine brought me here.

Date of experience: October 8, 2021

Thumbnail of user carmenh241
Illinois
1 review
0 helpful votes
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December 22nd, 2021
Verified purchase

I wanted a few more titles but you didn't have them. It freaks me out when the free shipping doesn't come off until the end!

Reason I chose this business:

Free shipping and coupon

Date of experience: December 22, 2021

Thumbnail of user donalds856
Iowa
1 review
0 helpful votes
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March 19th, 2021
Verified purchase

Found exactly what I was looking for and could find nowhere else. Had a great selection to choose from on top of that. I will be back.

Reason I chose this business:

Came up near the top of my search after the usual sources drew a goose egg. Also, the Alibris name rang a reputable bell.

Date of experience: March 19, 2021

Thumbnail of user adriennel71
Delaware
1 review
0 helpful votes
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March 19th, 2021
Verified purchase

Prices beat Amazon on used textbooks and the shipping is fairly priced. I always check Alibris first for all my textbooks as a graduate student.

Reason I chose this business:

Prices beat Amazon on used textbooks. As a graduate student, I always check Alibris first to find the best prices on my textbooks. I highly recommend Alibris to my college friends!

Date of experience: March 19, 2021

Thumbnail of user barbarab2597
Florida
1 review
0 helpful votes
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December 12th, 2023
Verified purchase
• Updated review

I could not get in as the site kept telling me I had wrong password, then it would accept my email!?

Reason I chose this business:

I have ordered books from Alibris for many years! I feel I can rely on Alibris for my book club books!

Date of experience: December 5, 2023

I'm back!
August 8th, 2023
Verified purchase
• Previous review

I'm back! Starting back with my Book Club! Got lazy! Now I'm set with 5 of the books for the year! I love you guys! Thank you!

Reason I chose this business:

Found Alibris after I retired from being an English teacher! Alibris allowed me to join Book Clubs and get the books at a reasonable cost! ❤️❤️❤️

Date of experience: August 8, 2023

You had the 4 books I was looking for!
August 17th, 2021
Verified purchase
• Previous review

You had the 4 books I was looking for! I've used alibis in the past and expect the same quality!

Reason I chose this business:

Good bargains

Date of experience: August 17, 2021

Thumbnail of user jacobd363
Missouri
1 review
0 helpful votes
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June 21st, 2022
Verified purchase

Website has a good layout, easy to find what you're looking for and see whether or not it qualifies for free shipping quickly.

Reason I chose this business:

You're prices on new books far outcompete the competitors.

Date of experience: June 21, 2022

Thumbnail of user janete347
Washington
1 review
0 helpful votes
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February 3rd, 2021
Verified purchase

Fast & easy to shop for books here. Their coupons make the difference for me, as I always compare prices among online booksellers.

Reason I chose this business:

Coupon & stock availability

Date of experience: February 3, 2021

Thumbnail of user alanb839
Canada
1 review
0 helpful votes
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May 26th, 2023
Verified purchase
• Updated review

Its always easy to find what I want quickly. On other websites you have to wade through tons of unrelated items and advertising.

Reason I chose this business:

It's still the best place on the web to purchase books and media.

Date of experience: May 26, 2023

Always easy to find what I'm looking for
January 23rd, 2023
Verified purchase
• Previous review
Reason I chose this business:

Compared to Amazon and e-Bay its much easier to find the exact item I'm searching for.

Date of experience: January 23, 2023

Relaxing shopping experience
July 28th, 2022
Verified purchase
• Previous review
Reason I chose this business:

Always easy to find what I'm looking for. Never have to slog through pages of unrelated. Shipping is extremely reasonable.

Date of experience: July 28, 2022

It's always easy to QUICKLY find the EXACT season or...
April 22nd, 2022
Verified purchase
• Previous review

It's always easy to QUICKLY find the EXACT season or movie I'm looking for without having to wade through pages of unrelated items/

Reason I chose this business:

If you have it I can find it.

Date of experience: April 22, 2022

Very easy to find the exact DVD that I'm looking for
December 28th, 2021
Verified purchase
• Previous review
Reason I chose this business:

It's a lot easier to find what you want - especially compared to Amazon. And the shipping cost is so much cheaper than e-Bay.

Date of experience: December 28, 2021

Great...
November 3rd, 2021
Verified purchase
• Previous review

Great... but I wish there was a way to show every movie in a seller's inventory as opposed to having to guess what they might have.

Reason I chose this business:

I've been using Alibris for years. Very fair shipping prices.

Date of experience: November 3, 2021

Fast and smooth
July 6th, 2021
Verified purchase
• Previous review
Reason I chose this business:

Reasonable pricing and fair shipping charges.

Date of experience: July 6, 2021

Thumbnail of user bettes34
Oklahoma
1 review
0 helpful votes
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April 16th, 2022
Verified purchase
• Updated review

Always have a good experience ordering, only 1 wrong order in all the time I've ordering, and it was taken care of promptly.

Reason I chose this business:

Don't have a local bookstore in my area.

Date of experience: April 16, 2022

Always like shopping at Alibris, good experience
August 14th, 2021
Verified purchase
• Previous review

Date of experience: August 14, 2021

Thumbnail of user alyssag132
Indiana
1 review
0 helpful votes
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March 30th, 2021
Verified purchase

I was able to find every book on my wish list and complete one of my current collections for a very decent price.

Reason I chose this business:

Caveat Emptor Book Store

Date of experience: March 30, 2021

Thumbnail of user charlottek348
Arizona
1 review
0 helpful votes
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April 19th, 2023
Verified purchase

I love alibris! It's the best, and sometimes the only way to find older books that are no longer in my local library.

Date of experience: April 19, 2023

Thumbnail of user beverlie1
California
1 review
0 helpful votes
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January 13th, 2023
Verified purchase

Please ship this to me at 4901 Lewis Rd. Agoura Hills ca. *******. I don't know if you'll have this address on file.

Reason I chose this business:

I have purchased books from Alibris for a few years and I chose Alibris because the price of the item was right and I always get good service.

Date of experience: January 13, 2023

Thumbnail of user frankd1057
New York
1 review
0 helpful votes
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November 30th, 2021
Verified purchase

Had a hard time finding this book elsewhere and the picture you have of it does not match the title but fingers crossed!

Date of experience: November 30, 2021

Thumbnail of user c.a.p
Texas
1 review
0 helpful votes
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August 19th, 2023
Verified purchase

Easy to find what I was looking for but would appreciate if I could see the shipping cost from each vendor per item.

Reason I chose this business:

I use to purchase some of my college books from this site

Date of experience: August 19, 2023

Thumbnail of user roberts4436
California
1 review
0 helpful votes
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February 7th, 2021
Verified purchase

I have dealt with your organization for ten years now and service has always been prompt and satisfactory. Keep up the good work.

Reason I chose this business:

Alibris was recommended to me by my college professor. I have found all sorts of interesting books on a wide variety of titles here.

Date of experience: February 7, 2021

Thumbnail of user maryh2249
Ohio
1 review
0 helpful votes
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April 28th, 2021
Verified purchase

Your extended search engine helped me find a set of books I've been looking for off and on for the past 15 years!

Reason I chose this business:

I've ordered from your company before and always been satisfied.

Date of experience: April 28, 2021

Thumbnail of user johnw4308
California
1 review
0 helpful votes
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July 15th, 2021
Verified purchase

Fast. Super easy. Site works quickly and I got the best deals. I hope this place gives Amazon a run for its money!

Reason I chose this business:

Because I'm tired of getting everything off of Amazon and I worry about 1 company having way too much power.

Date of experience: July 15, 2021

Thumbnail of user patriciav483
North Carolina
1 review
0 helpful votes
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February 10th, 2021
Verified purchase

Usually, it's pretty smooth to find books and then pay for them. I appreciate the ability to make use of coupons.
Thank you.

Reason I chose this business:

I use Alibris quite a bit... I know, for the most part, when I purchase a new book it will be in new condition.

Date of experience: February 10, 2021

Thumbnail of user rickm870
California
1 review
0 helpful votes
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April 21st, 2022
Verified purchase

I LOVE Alibris! As a Ph. D. professor and researcher, it is a GREAT place to buy reasonably priced resource materials. Thank you!

Date of experience: April 21, 2022

Thumbnail of user wolfgangd14
Germany
1 review
0 helpful votes
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August 1st, 2022
Verified purchase

Please, send the beloved item as soon as possible, I'd like to pay for express service of course, Thanks a lot in advance!

Reason I chose this business:

Looked for Crenshaw literature and found it in your store eventually, how wonderful!

Date of experience: August 1, 2022

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From the business

We love browsing books, drinking coffee, and talking with people who love good stories.

Business History

Born from Interloc, a database for proffesional booksellers, Alibris has spent over two decades connecting book lovers to book sellers. It's the premier marketplace for textbooks, used books and rare, out-of-print books and supports countless small booksellers across the country. With over 270 million books, Alibris has something for you.

Company Representative

Thumbnail of user mikef1003
Mike F.
Director of Client Services
Typically responds within 2 days

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