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    Alibris

2024 SITEJABBER AWARD

Alibris

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Overview

Alibris has a rating of 4.7 stars from 93,601 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibris most frequently mention great prices, good price, and shopping experience. Alibris ranks 1st among Used Books sites.

  • Service
    680
  • Value
    7734
  • Shipping
    7723
  • Quality
    7722

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 93%
Positive
17,774
Neutral
800
Negative
537
View ratings trends
30
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How would you rate Alibris?

Reviews (93,601)

Rating

Timeframe

Other

Reviews that mention popular keywords

shopping experience (1122) web site (349) use site (212) credit card (495) billing address (202) coupon code (244) shopping cart (178) email address (83)
Thumbnail of user lisam3963
Ohio
1 review
0 helpful votes
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January 29th, 2022
Verified purchase

Books were easy to find in the search box by author or title. Plus, there were many options for sellers of each book.

Reason I chose this business:

Looking for books.

Date of experience: January 29, 2022

Thumbnail of user matthewh1307
South Africa
1 review
0 helpful votes
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July 28th, 2021
Verified purchase

Alibris is one of those rare online stores that always has everything you're looking for (and I don't necessarily look for popular books).

Reason I chose this business:

I prefer to shop at Alibris - there is no competitor.

Date of experience: July 28, 2021

Thumbnail of user shirleyp467
Indiana
3 reviews
0 helpful votes
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August 31st, 2022
Verified purchase

There was a pause that made me almost stop because I wanted the book without having to go through a lot of
Steps

Reason I chose this business:

I heard the author talk about his book

Date of experience: August 31, 2022

Thumbnail of user alyssad68
Texas
1 review
0 helpful votes
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January 16th, 2021
Verified purchase

Alibris usually has any of the books I'm looking for and it's super easy to find used ones for cheaper than other places.

Reason I chose this business:

Book prices are way cheaper than Amazon where I usually look for other books needed for graduate school

Date of experience: January 16, 2021

Thumbnail of user marya2934
Ohio
1 review
0 helpful votes
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November 17th, 2021
Verified purchase

First time buyer. So far so good. Found book I was searching for at a reasonable price. Easy to sign up and purchase.

Reason I chose this business:

I was on another site when a box popped up informing me of Alibis as an option for the book I was searching.

Date of experience: November 17, 2021

Thumbnail of user richardn1182
Georgia
1 review
0 helpful votes
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May 16th, 2024
Verified purchase
• Updated review

I've been using alibris for many years and have loved it. I hope to use alibris for many more years,.

Reason I chose this business:

Originally, I used alibris to find an out-of-print title.

Value
Shipping
Quality

Date of experience: May 6, 2024

I love alibris!
December 13th, 2023
Verified purchase
• Previous review
Reason I chose this business:

I've been using alibris for more than 12 years.

Date of experience: December 13, 2023

I love alibris dot com!
May 6th, 2023
Verified purchase
• Previous review

I love alibris dot com! I recommend it to people ALL THE TIME.

Reason I chose this business:

Book fetch results.

Date of experience: May 6, 2023

Nowhere else can one get old children's classics
July 2nd, 2022
Verified purchase
• Previous review

Nowhere else can one get old children's classics. And in tip-top condition, too! Thank Heaven for Alibris.com! Alibris also allows book buyers to "buy local"; to support Mom-and-Pop businesses instead of Amazon or WalMart.

Reason I chose this business:

Long-time customer. Ability to find old children's classics for my granddaughters.

Date of experience: July 2, 2022

Thumbnail of user sophiew92
Pennsylvania
1 review
0 helpful votes
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November 19th, 2021
Verified purchase

Pricing can be tricky sometimes- especially the discount codes are a tricky tease often, great inventory, reliable enough to keep using by default

Reason I chose this business:

Easy with my account, faith in the goods being delivered or refunded

Date of experience: November 19, 2021

Thumbnail of user mikek965
Minnesota
1 review
0 helpful votes
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January 15th, 2021
Verified purchase

Awesome selection of books, had exactly what I needed for my research project and for a reasonable price! Keep up the good work!

Reason I chose this business:

I found you guys on google shop with the books I wanted for a reasonable price, and I'm far from disappointed by your guy's selection!

Date of experience: January 15, 2021

Thumbnail of user lesliep342
Oregon
1 review
0 helpful votes
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July 28th, 2021
Verified purchase

I love buying books while avoiding Amazon at all costs. Thank you for having such a wide selection of new & used books.

Reason I chose this business:

Found you as a seller on Ebay and I wanted to buy directly from your website.

Date of experience: July 28, 2021

Thumbnail of user melodyb306
Ohio
1 review
0 helpful votes
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October 10th, 2023
Verified purchase

Received email with coupon.
Attempted to use within less than 24 hrs. Already expired.
Wanted it to cover shipping costs which are high.

Reason I chose this business:

Easy way to find reasonably priced used books, especially ones that are hard to find elsewhere.

Date of experience: September 10, 2023

Thumbnail of user eddyn28
Texas
1 review
0 helpful votes
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May 16th, 2024
Verified purchase

Was fairly simple but the cost of shipping and handling was actually higher than the cost of the 2 books I ordered.

Date of experience: May 6, 2024

Thumbnail of user jeffb2059
Illinois
1 review
0 helpful votes
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August 3rd, 2022
Verified purchase

Great website - fast loading with easy search and a very smooth check out process. Plus, I quickly found the book that I wanted.

Reason I chose this business:

Recommended by local bookstore as a source for an out-of-print book.

Date of experience: August 3, 2022

Thumbnail of user deaconessv
New Jersey
1 review
0 helpful votes
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October 25th, 2023
Verified purchase
• Updated review

I loving buying book from Alibris but I always have a problem with finding how to check out! There's no shopping cart

Reason I chose this business:

Girlfriend ask me to get her this book so I brought two! One for me!

Date of experience: October 25, 2023

Very good selection of good used books
October 7th, 2021
Verified purchase
• Previous review
Reason I chose this business:

I can always count on Alibris used books for a good value …

Date of experience: October 7, 2021

Awesome!
December 23rd, 2020
Verified purchase
• Previous review

Awesome! Website is very easy to get around! Check out is even better!

Reason I chose this business:

I Love Alibris satisfaction guarantee!

Date of experience: December 23, 2020

Thumbnail of user kevinp1727
Florida
1 review
0 helpful votes
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April 26th, 2023
Verified purchase

I've been using this site for about ten years. It's so simple and has an amazing selection. I've never had a single issue.

Reason I chose this business:

To buy used books

Date of experience: April 26, 2023

Thumbnail of user daynal35
California
1 review
0 helpful votes
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April 5th, 2023
Verified purchase

Was able to find a book that I could not get on Amazon or other resources are, so glad that alibris had it!

Reason I chose this business:

Do you have the book that I was looking for and at a very good price.

Date of experience: April 5, 2023

Thumbnail of user marshas253
California
2 reviews
0 helpful votes
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December 20th, 2021
Verified purchase

Good prices, but you still charge the wrong sales tax. Every other online vendor gets it right, you should be able to, too.

Reason I chose this business:

To get a better price on a book.

Date of experience: November 20, 2021

Thumbnail of user patriciam2674
New York
1 review
0 helpful votes
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July 3rd, 2021
Verified purchase

It would help to know how much I'd be paying for shipping before I have to put in all my credit card info...

Reason I chose this business:

I find you trustworthy when it comes to giving book details and your service is excellent.

* Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: June 3, 2021

Thumbnail of user lorettap91
Utah
1 review
0 helpful votes
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February 24th, 2022
Verified purchase

Payment is simple but when notified a book was available by the time I went to buy it was gone. Quickly found another.

Date of experience: February 24, 2022

Thumbnail of user kariw81
California
1 review
0 helpful votes
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June 3rd, 2021
Verified purchase

Easy to use. Shows lots of options. Has all info there. Used this company before and had great success. Great for saving money!

Reason I chose this business:

Used before

Date of experience: June 3, 2021

Thumbnail of user kathleenh999
Texas
1 review
0 helpful votes
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July 18th, 2021
Verified purchase

What finds! Now I don't have to touch my original 1st edition of Peck's Bad Boy and His Pa to enjoy it! Wow!

Reason I chose this business:

Great source for books!

Date of experience: July 18, 2021

Thumbnail of user marcib58
Wisconsin
1 review
0 helpful votes
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December 7th, 2022
Verified purchase

I'd like to give a higher rating but won't until I receive my refund from a previous order that was no longer available

Reason I chose this business:

Still trying to get the same book I previously ordered!

Date of experience: November 7, 2022

Thumbnail of user petral25
Washington
1 review
0 helpful votes
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August 9th, 2022
Verified purchase

So happy to find the book I was looking for.
This is my first order with alibris.
I hope everything will work out.

Reason I chose this business:

You offered the book I was looking for.

Date of experience: August 9, 2022

Thumbnail of user sarahr1204
Kentucky
1 review
0 helpful votes
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September 16th, 2021
Verified purchase

When I want a hard copy of a specific book, Alibris is always my go-to site. They have yet to let me down.

Reason I chose this business:

Amazon price for hardback was ridiculous and so, as always, I came here instead.

Date of experience: September 16, 2021

Thumbnail of user darreng126
Nevada
1 review
0 helpful votes
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April 5th, 2021
Verified purchase

Alibris is my go-to online bookstore. I usually find what I want at excellent prices and can support small bookshops in the process.

Reason I chose this business:

The books I am interested in are usually specialty titles or out-of-print editions that I couldn't easily find at the usual stores. I avoid giving more money and power to Jeff Bezos on principle, also.

Date of experience: April 5, 2021

Thumbnail of user cliftonb89
Colorado
1 review
0 helpful votes
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October 27th, 2021
Verified purchase

Love alibris. Only suggestion: wish it was slightly more streamlined to add books from the same seller after adding one to my cart

Reason I chose this business:

Indy bookstores forever!

Date of experience: October 27, 2021

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From the business

We love browsing books, drinking coffee, and talking with people who love good stories.

Business History

Born from Interloc, a database for proffesional booksellers, Alibris has spent over two decades connecting book lovers to book sellers. It's the premier marketplace for textbooks, used books and rare, out-of-print books and supports countless small booksellers across the country. With over 270 million books, Alibris has something for you.

Company Representative

Thumbnail of user mikef1003
Mike F.
Director of Client Services
Typically responds within 2 days

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