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    Alibris

2024 SITEJABBER AWARD

Alibris

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Overview

Alibris has a rating of 4.7 stars from 93,601 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibris most frequently mention great prices, good price, and shopping experience. Alibris ranks 1st among Used Books sites.

  • Service
    680
  • Value
    7734
  • Shipping
    7723
  • Quality
    7722

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 93%
Positive
17,774
Neutral
800
Negative
537
View ratings trends
30
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How would you rate Alibris?

Reviews (93,601)

Rating

Timeframe

Other

Reviews that mention popular keywords

shopping experience (1122) web site (349) use site (212) credit card (495) billing address (202) coupon code (244) shopping cart (178) email address (83)
Thumbnail of user elisabethc69
California
1 review
0 helpful votes
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September 18th, 2021
Verified purchase

I love ALibris and always try to purchase books from you. It's a bit chastening that the postage now equals the book prices!

Reason I chose this business:

Because I wanted to purchase some books for a friend's birthday.

Date of experience: September 18, 2021

Thumbnail of user kendrac153
New Jersey
1 review
0 helpful votes
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September 16th, 2022
Verified purchase

Easy site interface, found all the titles I wanted. Optimized shopping cart was cool to save a few bucks and get new titles!

Reason I chose this business:

Alibris had the titles I want and it's not affiliated with Amazon.

Date of experience: September 16, 2022

Thumbnail of user frankr1188
Delaware
1 review
0 helpful votes
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February 19th, 2023
Verified purchase

I love this sight for books. Every single book I receive is in excellent condition and they are the least expensive as well.

Reason I chose this business:

Great selection.

Date of experience: February 19, 2023

Thumbnail of user louisea121
Massachusetts
1 review
0 helpful votes
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February 21st, 2023
Verified purchase
• Updated review

Most of what I wanted was available and the prices were good. Hopefully the vendors will be quick about getting their orders our.

Reason I chose this business:

I like the sit

Date of experience: February 21, 2023

Great so far
July 27th, 2022
Verified purchase
• Previous review
Reason I chose this business:

Good prices

Date of experience: July 27, 2022

Use alibris a lot and am happy with their service and...
May 6th, 2022
Verified purchase
• Previous review

Use alibris a lot and am happy with their service and products

Reason I chose this business:

Wanted two catalogs by an artist I like

Date of experience: May 6, 2022

Had everything I wanted
March 26th, 2021
Verified purchase
• Previous review

Date of experience: March 26, 2021

Thumbnail of user jenniferj1730
California
1 review
0 helpful votes
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March 1st, 2022
Verified purchase

All was fine except a delay between clicking proceed and getting the message that my order had been processed, which was momentarily confusing

Reason I chose this business:

Needed an out of print book from a reliable source

Date of experience: March 1, 2022

Thumbnail of user richardd2024
Washington
1 review
0 helpful votes
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December 13th, 2021
Verified purchase

The site works smoothly, even for an unskilled user. And I was pleasantly surprised at the bargain price on a classic textbook. RD

Reason I chose this business:

Was prompted by an email promo to check available options

Date of experience: December 13, 2021

Thumbnail of user danielq267
South Carolina
2 reviews
1 helpful vote
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November 11th, 2022
Verified purchase
• Updated review

Updated my credit card easily. Appreciate the warning notes to check things carefully before processing. Glad to be getting this rare book. Thanks!

Reason I chose this business:

Book at best price from U.S. vendor. $10 cheaper if ordering from UK, but who wants to wait?

Date of experience: November 11, 2022

Quick; easy
September 3rd, 2021
Verified purchase
• Previous review
Reason I chose this business:

Cheapest price for the book I wanted

Date of experience: September 3, 2021

Thumbnail of user cynthias2478
Arizona
1 review
0 helpful votes
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May 2nd, 2023
Verified purchase

I keep coming back to Alibris because of the excellent online experience and ease of buying. They always have what I'm looking for!

Date of experience: May 2, 2023

Thumbnail of user angelesw1
Illinois
1 review
0 helpful votes
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June 21st, 2022
Verified purchase

Had me sign up with email to get $5 off purchase and then would not allow to use because I didn't spend $50

Date of experience: May 22, 2022

Thumbnail of user alices890
South Carolina
1 review
0 helpful votes
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January 6th, 2023
Verified purchase

When I searched for "big" or "oversized" children's books, books having a regular format were also mixed-in with the results. It caused confusion.

Reason I chose this business:

I ordered from Alibris in past years and was pleased with those purchases. Today, I included Alibris in my comparison-shopping for big books. The Alibris selection & prices were best, so I ordered from Alibris.

Date of experience: January 6, 2023

Thumbnail of user galew49
Utah
3 reviews
0 helpful votes
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January 23rd, 2021
Verified purchase
• Updated review

I can almost always find a book I want to read, even when my local library no longer carries it. Viva les livres!

Reason I chose this business:

Past good experiences.

Date of experience: January 23, 2021

Easy, direct, inexpensive used books
January 9th, 2021
Verified purchase
• Previous review
Reason I chose this business:

Past good experiences.

Date of experience: January 9, 2021

Thumbnail of user laurah2231
New York
1 review
0 helpful votes
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January 18th, 2022
Verified purchase

They had all my college reading supplies! I made the choices and purchased them all in 10 minutes from searching to check out.

Date of experience: January 18, 2022

Thumbnail of user leeb981
Maryland
1 review
0 helpful votes
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December 9th, 2022
Verified purchase

It would be 5 stars if you could search for additional books filtered by the bookseller that you already have in your cart.

Date of experience: December 9, 2022

Thumbnail of user jimmieh63
Colorado
1 review
0 helpful votes
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March 2nd, 2022
Verified purchase

Easy, quick, will know more when item arrives. The cost of the book I ordered was 75% less than anywhere else Great deal!

Reason I chose this business:

Cost savings

Date of experience: March 2, 2022

Thumbnail of user patriciak1035
Florida
1 review
0 helpful votes
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May 7th, 2021
Verified purchase

Just ordered. Hasn't been received so I can't really comment on that. Would be great if you would give explanation of book grading

Date of experience: May 7, 2021

Thumbnail of user roberth4449
Pennsylvania
1 review
0 helpful votes
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March 3rd, 2022
Verified purchase

I found a book that is unavailable at most other places. Very pleased. I was unable to use PayPal though for the purchase.

Reason I chose this business:

I found a book that is unavailable at most other places. Very pleased.

Date of experience: March 3, 2022

Thumbnail of user tylerd306
California
1 review
0 helpful votes
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May 23rd, 2022
Verified purchase

One of my packages was lost in transit previously but aside from that specific instance my experience with Alibris has been favorable overall.

Date of experience: May 23, 2022

Thumbnail of user chrisa1547
North Carolina
1 review
0 helpful votes
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December 15th, 2021
Verified purchase

Well designed UX, making it easy and a pleasure to buy from an independent book source that includes both new and used books.

Reason I chose this business:

I prefer to support independent sources vs. Amazon and other large corporate entities.

Date of experience: December 15, 2021

Thumbnail of user marcelc59
California
1 review
0 helpful votes
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May 10th, 2022
Verified purchase

Shipping is way more than what I'd expect for media mail, and it was hard to find the button to view my cart.

Reason I chose this business:

Recommended by a friend.

Date of experience: April 10, 2022

Thumbnail of user maryd1789
Indiana
3 reviews
1 helpful vote
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April 23rd, 2021
Verified purchase

This is my first experience with Alibris. I am excited to see how good the quality of the dvd 's when they arrive.

Reason I chose this business:

It was the only option for purchasing the DVD for home delivery and not just a right to view on line.

Date of experience: April 23, 2021

Thumbnail of user melaniet335
Illinois
1 review
0 helpful votes
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June 14th, 2023
Verified purchase

When shopping, particularly several books by one author, it would be easier to have a continue shopping before we the checkout. Melanie Turner

Date of experience: June 14, 2023

Thumbnail of user joels574
Texas
1 review
0 helpful votes
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March 25th, 2022
Verified purchase

Pretty good. The navigation was a bit funky at first but didn't present a huge barrier to purchasing. Barely got started on Alibris.

Reason I chose this business:

You came up on suggested sites that had the book I was looking for.

Date of experience: March 25, 2022

Thumbnail of user marjoh3
Ohio
1 review
0 helpful votes
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November 5th, 2023
Verified purchase
• Updated review

Was hoping the shipping would be cheaper since I got all 4 items from one store.
Everything was easy to do though.

Reason I chose this business:

Ordered before with good customer service.

Date of experience: November 5, 2023

User friendly
September 18th, 2023
Verified purchase
• Previous review

User friendly. Easy peasy!

Reason I chose this business:

A friend recommended it. Great prices.

Date of experience: September 18, 2023

Thumbnail of user donalds611
North Carolina
2 reviews
0 helpful votes
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December 16th, 2021
Verified purchase

Very easy and intuitive to shop on the Alibris site. Haven't purchased anything for a while but I found what I wanted quickly.

Reason I chose this business:

I was searching online for a used copy of an older hard cover book and was sure I'd find it here. And I did!

Date of experience: December 16, 2021

Thumbnail of user stephenr945
New York
1 review
0 helpful votes
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December 7th, 2023
Verified purchase
• Updated review

Your organization including your user interface and UX are the next best thing to walking into a neighborhood independent bookseller. Bravo.

Reason I chose this business:

Your organization including your user interface and UX are the next best thing to walking into a neighborhood independent bookseller. Bravo.

Date of experience: December 7, 2023

Kudos to you and your crew
September 8th, 2022
Verified purchase
• Previous review
Reason I chose this business:

You are my first stop (after the library)

Date of experience: September 8, 2022

You've gotten better
August 7th, 2021
Verified purchase
• Previous review

You've gotten better. Nice work.

Date of experience: August 7, 2021

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From the business

We love browsing books, drinking coffee, and talking with people who love good stories.

Business History

Born from Interloc, a database for proffesional booksellers, Alibris has spent over two decades connecting book lovers to book sellers. It's the premier marketplace for textbooks, used books and rare, out-of-print books and supports countless small booksellers across the country. With over 270 million books, Alibris has something for you.

Company Representative

Thumbnail of user mikef1003
Mike F.
Director of Client Services
Typically responds within 2 days

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