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    Alibris

2024 SITEJABBER AWARD

Alibris

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Overview

Alibris has a rating of 4.7 stars from 93,496 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibris most frequently mention great prices, good price, and shopping experience. Alibris ranks 1st among Used Books sites.

  • Service
    675
  • Value
    7683
  • Shipping
    7672
  • Quality
    7671

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 93%
Positive
17,768
Neutral
801
Negative
537
View ratings trends
30
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How would you rate Alibris?

Reviews (93,496)

Rating

Timeframe

Other

Reviews that mention popular keywords

shopping experience (1122) web site (349) use site (212) credit card (496) billing address (202) coupon code (244) shopping cart (178) email address (83)
Thumbnail of user robbynm1
California
1 review
0 helpful votes
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April 6th, 2021
Verified purchase

I don't understand why shipping costs cannot be combined when multiple items are shipping from the same place.

Reason I chose this business:

Because I prefer to save money by purchasing used books over new.

* Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: March 7, 2021

Thumbnail of user jamesl3956
Alaska
1 review
0 helpful votes
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February 11th, 2023
Verified purchase

Great way to shop multiple vendors, be selective on version and quality of the book, and save money!

Reason I chose this business:

Great selection and value of books.

Date of experience: February 11, 2023

Thumbnail of user susans6028
Arizona
1 review
0 helpful votes
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August 8th, 2023
Verified purchase

Easy to order, happy to find both items. Will review again re: delivery time and condition. Thank you.

Reason I chose this business:

Long standing good reputation.

Date of experience: August 8, 2023

Thumbnail of user hubertb48
Georgia
1 review
0 helpful votes
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February 12th, 2023
Verified purchase

The applicable sales tax rate is not 8.9% for all "Atlanta" addresses; only within the Atlanta city limits.

Date of experience: February 12, 2023

Thumbnail of user kathiw22
South Carolina
2 reviews
0 helpful votes
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April 20th, 2021
Verified purchase

My first experience with you is, so far, very positive. Your book selection and prices are very good.

Date of experience: April 20, 2021

Thumbnail of user philiph324
Missouri
1 review
0 helpful votes
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April 14th, 2021
Verified purchase

I find books, they seduce me, Alibris makes it easier to consummate our relationship. I am very grateful.

Reason I chose this business:

It's my go-to for finding books I desire.

Date of experience: April 14, 2021

Thumbnail of user briang2464
Florida
1 review
0 helpful votes
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July 1st, 2024
Verified purchase

It was very good. I found what I was looking for, in the condition I sought.

Reason I chose this business:

Alibris has a great selection and delivers as promised.

Date of experience: June 21, 2024

Thumbnail of user donnam3575
Wisconsin
1 review
0 helpful votes
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March 12th, 2023
Verified purchase

I've enjoyed using Alibris for many years and have always been happy with the process and my purchases.

Reason I chose this business:

I was looking for an older book and thought I'd find it easily here (and I did).

Date of experience: March 12, 2023

Thumbnail of user lindseyd154
Tennessee
1 review
0 helpful votes
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May 30th, 2022
Verified purchase

Great prices, great optimized shopping helper to save on shipping where applicable. Just didn't have everything I needed.

Reason I chose this business:

Discounted textbooks and school materials

Date of experience: May 30, 2022

Thumbnail of user davidu511
Ohio
1 review
0 helpful votes
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July 7th, 2023
Verified purchase
• Updated review

Alibris is so easy for finding books and purchasing them. And they take care of any problems promptly.

Date of experience: July 7, 2023

Very easy to find the kind of books I want and purchase...
April 17th, 2023
Verified purchase
• Previous review

Very easy to find the kind of books I want and purchase them

Reason I chose this business:

I find Alibris has the best selection of books at the best price and are the easiest company to deal with.

Date of experience: April 17, 2023

Alibris has always given great service
December 16th, 2022
Verified purchase
• Previous review
Reason I chose this business:

Because Alibris is dependable and reliable.

Date of experience: December 16, 2022

Easy and painless
April 26th, 2022
Verified purchase
• Previous review
Reason I chose this business:

I use them quite often and are very satisfied with their service.

Date of experience: April 26, 2022

Very easy to shop and order
January 22nd, 2022
Verified purchase
• Previous review

Very easy to shop and order. Alibris is my first place to shop.

Date of experience: January 22, 2022

Thumbnail of user nancyh2087
Oregon
1 review
0 helpful votes
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May 30th, 2022
Verified purchase

Shopping has always been very easy. Seem to find the books I'm looking for at very affordable prices.

Reason I chose this business:

Price is lower than any other online stores.

Date of experience: May 30, 2022

Thumbnail of user ericg1112
Puerto Rico
1 review
0 helpful votes
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November 27th, 2021
Verified purchase

I love your service and offers! The shipping service worldwide is excellent! Much better than any other online.

Reason I chose this business:

Because is my primary place to buy books online. The deals and offers are the best to buy books online at a great price!

Date of experience: November 27, 2021

Thumbnail of user michaelw4862
Connecticut
1 review
0 helpful votes
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June 10th, 2022
Verified purchase

Very easy to use this site. Results include all necessary information to make an informed purchase. Thank you!

Reason I chose this business:

I am a previous customer.

Date of experience: June 10, 2022

Thumbnail of user maurat22
New York
1 review
0 helpful votes
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January 10th, 2023
Verified purchase

Shopping experience was quick and easy... let's see how shipping goes and description of book condition is accurate.

Reason I chose this business:

Competitive pricing.

Date of experience: January 10, 2023

Thumbnail of user sandyh412
Minnesota
1 review
0 helpful votes
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May 15th, 2021
Verified purchase

So far so good. Ordering the book was very easy online. Hopefully, everything else will go as smoothly.

Reason I chose this business:

You listed the song titles in this particular book. I could not find the listing from other vendors.

Date of experience: May 15, 2021

Thumbnail of user marionl129
Tennessee
1 review
0 helpful votes
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August 24th, 2022
Verified purchase

Fantastic. Found what I wanted right away, but long ago I ordered books from Alibris for church group.

Date of experience: August 24, 2022

Thumbnail of user leahm511
Oregon
1 review
0 helpful votes
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August 15th, 2023
Verified purchase

The website is super easy to navigate. It's great for finding exactly which book you are looking for.

Reason I chose this business:

I was looking for a specific book and this was the only website I could find the edition and condition I was looking for.

Date of experience: August 15, 2023

Thumbnail of user lawrenceg325
Michigan
1 review
0 helpful votes
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November 6th, 2021
Verified purchase

Fifteen dollars to ship four paperback books to a neighboring state? Really? I feel like I've been gouged.

Date of experience: October 7, 2021

Thumbnail of user bonniem860
South Carolina
1 review
0 helpful votes
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August 27th, 2022
Verified purchase

I could hardly believe I found these old copies of the books needed to complete our homeschool collection!

Reason I chose this business:

Alibris had the books I was searching for, at a great price!

Date of experience: August 27, 2022

Thumbnail of user teresaq23
New Jersey
1 review
0 helpful votes
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March 17th, 2021
Verified purchase

Very easy ordering. Will be ordering from you often. Cannot tolerate Amazon deciding what I'm allowed to read.

Date of experience: March 17, 2021

Thumbnail of user kareny580
Texas
1 review
0 helpful votes
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November 8th, 2021
Verified purchase

Shipping amounts that exceed book value by $20.00 not good

I removed about 13 books because of shipping

Reason I chose this business:

Largest online book store

Date of experience: October 9, 2021

Thumbnail of user ronb1430
Canada
1 review
0 helpful votes
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July 1st, 2024
Verified purchase

Reasonable price, reasonable shipping, great seller, book as described.

Value
Shipping
Quality

Date of experience: June 21, 2024

Thumbnail of user jaynej58
New York
1 review
0 helpful votes
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May 19th, 2024
Verified purchase

I have been using Alibris for decades and have always met with success in finding a OP book that will fill a gap in my library

Reason I chose this business:

To find a gentleman’s fashion book that was OP

Date of experience: May 9, 2024

Thumbnail of user robertw2988
North Carolina
1 review
0 helpful votes
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July 1st, 2024
Verified purchase
• Updated review

The site was easy to navigate to find the book I was looking for.

Reason I chose this business:

I'm a repeat customer and have had good experiences with shopping at Alibris in the past.

Date of experience: June 21, 2024

I was able to locate the edition I wanted for the book...
June 22nd, 2024
Verified purchase
• Previous review

I was able to locate the edition I wanted for the book I purchased. The site was easy to navigate.

Reason I chose this business:

I'm a repeat customer, and have had good experiences with Alibris in the past.

Date of experience: June 12, 2024

Order filled quickly
May 20th, 2024
Verified purchase
• Previous review

My book order arrived quickly and as described. This and related items are readily available through Alibris.

Reason I chose this business:

I'm a repeat customer for years.

Value
Shipping
Quality

Date of experience: May 10, 2024

The item I was looking for was readily available
May 17th, 2024
Verified purchase
• Previous review

The item I was looking for was readily available. The ordering process was easy and the time to deliver very reasonable.

Reason I chose this business:

I'm a repeat customer for several years.

Date of experience: May 7, 2024

I was pleased to find both books from the same seller...
May 7th, 2024
Verified purchase
• Previous review

I was pleased to find both books from the same seller thanks to the search engine at Alibris.

Reason I chose this business:

I'm a repeat customer over the years but lately I've been looking for bound comics and Alibris has a nice selection of them.

Date of experience: April 25, 2024

I was able to locate two volumes of the books I was...
March 9th, 2024
Verified purchase
• Previous review

I was able to locate two volumes of the books I was looking for quickly and to select them based on the price. It went very smoothly.

Reason I chose this business:

I've been a repeat customer of Alibris for many years. While I don't have room for a lot of volumes many of the ones I have were purchased through Alibris.

Date of experience: March 9, 2024

To find the books I was searching for I searched by...
November 18th, 2022
Verified purchase
• Previous review

To find the books I was searching for I searched by publisher first then listed books to find the author. This way I could find the exact releases I was searching for.

Reason I chose this business:

I'm a repeat customer though not have ordered regularly for years. Nice to be doing business with Alibris once again.

Date of experience: November 18, 2022

The author I enjoy reading is readily available through...
October 19th, 2022
Verified purchase
• Previous review

The author I enjoy reading is readily available through Alibris. His books are not available at new bookstores so have to be ordered through the mail.

Reason I chose this business:

I have had good experiences with Alibris and their stores connections for my book orders. My author isn't in the new boookstore chains.

Date of experience: October 19, 2022

Alibris offers used books that I'm interested in
October 31st, 2021
Verified purchase
• Previous review

Alibris offers used books that I'm interested in. I have been an occasional customer for many years. I have always received good processing of my book orders through Alibris.

Reason I chose this business:

They offer books I'm interested in.

Date of experience: October 31, 2021

It was easy to find a certain publisher as well as...
July 2nd, 2021
Verified purchase
• Previous review

It was easy to find a certain publisher as well as author using the search engines.

Reason I chose this business:

I'm a repeat customer from years ago.

Date of experience: July 2, 2021

Thumbnail of user peggyd430
Arizona
1 review
0 helpful votes
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March 1st, 2024
Verified purchase

I was very pleased to be able to find this book at a bargain price. It is an autographed copy. The book arrived when it expected in excellent shape

Reason I chose this business:

Best price for the book and shipping

Value
Shipping
Quality

Date of experience: March 1, 2024

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From the business

We love browsing books, drinking coffee, and talking with people who love good stories.

Business History

Born from Interloc, a database for proffesional booksellers, Alibris has spent over two decades connecting book lovers to book sellers. It's the premier marketplace for textbooks, used books and rare, out-of-print books and supports countless small booksellers across the country. With over 270 million books, Alibris has something for you.

Company Representative

Thumbnail of user mikef1003
Mike F.
Director of Client Services
Typically responds within 2 days

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