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    Alibris

2024 SITEJABBER AWARD

Alibris

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Overview

Alibris has a rating of 4.7 stars from 93,478 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibris most frequently mention great prices, good price, and shopping experience. Alibris ranks 1st among Used Books sites.

  • Service
    674
  • Value
    7671
  • Shipping
    7660
  • Quality
    7659

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 93%
Positive
17,767
Neutral
800
Negative
538
View ratings trends
30
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How would you rate Alibris?

Reviews (93,478)

Rating

Timeframe

Other

Reviews that mention popular keywords

shopping experience (1122) web site (349) use site (212) credit card (495) billing address (202) coupon code (244) shopping cart (178) email address (83)
Thumbnail of user timothyd1035
Washington
1 review
0 helpful votes
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May 15th, 2024
Verified purchase

I'm thankful for the prompt service and good prices for the books I ordered. Thank you so much Albris!

Value
Shipping
Quality

Date of experience: May 5, 2024

Thumbnail of user fritzia
Illinois
2 reviews
0 helpful votes
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June 7th, 2021
Verified purchase

I couldn't see where to insert the quantity of the books I wanted to order so I had to add it three times. It wasn't clear that the shipping was free until I listed my CCard. Then it was easy.

Reason I chose this business:

Recommended by a friend who recommended this book.

Date of experience: June 7, 2021

Thumbnail of user mosesi6
Florida
1 review
0 helpful votes
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June 30th, 2024
Verified purchase

The book was as good as the seller described it, it was clean as new.

Reason I chose this business:

The ability to find comparative options.

Value
Shipping
Quality

Date of experience: June 20, 2024

Thumbnail of user lindas5896
Nebraska
2 reviews
0 helpful votes
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April 3rd, 2024
Verified purchase
• Updated review

This is one of my go to websites for good books at great prices. It's easy to find what I'm looking for.

Reason I chose this business:

They had a low price on a book I have been wanting for a while now.

Date of experience: March 24, 2024

I can always find the books I want for a reasonable...
October 7th, 2023
Verified purchase
• Previous review

I can always find the books I want for a reasonable price.

Reason I chose this business:

I found the book I wanted at a price I could afford.

Date of experience: October 7, 2023

Great book prices on a large variety of books
June 5th, 2023
Verified purchase
• Previous review

Great book prices on a large variety of books. Thank you.

Reason I chose this business:

It had the book I wanted at a price I wanted to pay.

Date of experience: June 5, 2023

Thumbnail of user larryd1118
Vermont
1 review
0 helpful votes
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June 30th, 2024
Verified purchase

I know what I need for books and all the promos you sent were unnecessayr

Value
Shipping
Quality

Date of experience: June 20, 2024

Thumbnail of user laurg1
Nebraska
1 review
0 helpful votes
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April 11th, 2024
Verified purchase

Book was in better condition than described- was given a fair price - pkg'd well and rec'vd quickly.

Reason I chose this business:

Had what I was looking for

Value
Shipping
Quality

Date of experience: April 1, 2024

Thumbnail of user michaels6775
Latvia
2 reviews
0 helpful votes
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June 13th, 2024
Verified purchase
• Updated review

I have used Alibris for a long time and have always been very pleased with the service.

Reason I chose this business:

I came upon it long ago and have always kept it as a preferred option for used book shopping and shipping.

Value
Shipping
Quality

Date of experience: June 3, 2024

Long-time customer with Alibris
April 7th, 2024
Verified purchase
• Previous review

Long-time customer with Alibris. Always well-satisfied with the service.

Date of experience: March 28, 2024

Longtime customer, always very pleased with Alibris...
January 16th, 2024
Verified purchase
• Previous review

Longtime customer, always very pleased with Alibris website and service.

Date of experience: January 16, 2024

Always good service with Alibris
November 6th, 2023
Verified purchase
• Previous review

Date of experience: November 6, 2023

Long-time customer
December 22nd, 2022
Verified purchase
• Previous review

Long-time customer. Always good service!

Date of experience: December 22, 2022

Always good experience with Alibris
December 13th, 2021
Verified purchase
• Previous review

Date of experience: December 13, 2021

I have been a faithful user of Alibris for years
November 17th, 2021
Verified purchase
• Previous review

I have been a faithful user of Alibris for years. Always a good experience and never any problems.

Date of experience: November 17, 2021

Have used Albris for years
July 18th, 2021
Verified purchase
• Previous review

Have used Albris for years. Was good, remains good.

Reason I chose this business:

Needed these two reference books to replace older editions.

Date of experience: July 18, 2021

Thumbnail of user chrysannef
Arizona
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

My sheet music arrived in good condition. It's a lovely transcription of a Bach work. I'm thrilled!

Reason I chose this business:

I had received another Bach work in great condition! Also, they had the only good transcription of the work I wanted.

Value
Shipping
Quality

Date of experience: June 3, 2024

Thumbnail of user davidk5008
New York
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

Was able to find several copies in paperback of a particular out of print literary fiction memoir.

Reason I chose this business:

Searching for book out of print

Value
Shipping
Quality

Date of experience: June 3, 2024

Thumbnail of user billh1727
Maryland
1 review
0 helpful votes
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June 30th, 2024
Verified purchase

Wonderful selection and reasonable prices! Website very easy to navigate!

Reason I chose this business:

Previous purchase was also very pleasant!

Date of experience: June 20, 2024

Thumbnail of user phillipm331
Wisconsin
1 review
0 helpful votes
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June 30th, 2024
Verified purchase
• Updated review

A great selection of used books on the subject i was searching for! Gr

Reason I chose this business:

Its the place to go to for books!

Date of experience: June 20, 2024

Great prices and great selection of books!
August 27th, 2023
Verified purchase
• Previous review

Great prices and great selection of books! Thanks

Reason I chose this business:

You had the book I was looking for at a good, used “price “. Whereas, Thrift Books only had a brand new copy at three times the cost.

Date of experience: August 27, 2023

Good selection of hard to find books
July 18th, 2023
Verified purchase
• Previous review

Date of experience: July 18, 2023

Quick and easy check-out
November 18th, 2021
Verified purchase
• Previous review

Quick and easy check-out. Thanks

Date of experience: November 18, 2021

Thumbnail of user markc4906
Illinois
1 review
0 helpful votes
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June 29th, 2024
Verified purchase

Excellent inventory and multiple new and used options for most titles.

Reason I chose this business:

Recommended by a friend.

Value
Shipping
Quality

Date of experience: June 19, 2024

Thumbnail of user patrickd591
Indiana
1 review
0 helpful votes
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June 30th, 2024
Verified purchase
• Updated review

You've mastered a user-friendly website and good presentation of the books. Keep it up, Alibris.

Date of experience: June 20, 2024

I noticed the shipping price went up a dollar to $4.99
February 6th, 2022
Verified purchase
• Previous review

I noticed the shipping price went up a dollar to $4.99. It made me hesitate...

Reason I chose this business:

It had the book I wanted at a lower price than Amazon.

Date of experience: February 6, 2022

User friendly and clear formats make for easy browsing...
October 14th, 2021
Verified purchase
• Previous review

User friendly and clear formats make for easy browsing and quick checkout. Keep up the good work, Alibris!

Reason I chose this business:

I found the book I wanted, and added a couple more when I saw the reasonable prices.

Date of experience: October 14, 2021

Thumbnail of user bonniec733
Minnesota
1 review
0 helpful votes
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June 30th, 2024
Verified purchase

My book is in very good condition, especially for the reasonable price I paid.

Reason I chose this business:

Alibris has the most selection of hard to find books & their order process is streamlined & easy to navigate.

Value
Shipping
Quality

Date of experience: June 20, 2024

Thumbnail of user donaldr1214
California
2 reviews
0 helpful votes
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June 30th, 2024
Verified purchase

Easy to process will come back again in the future I hope some time

Date of experience: June 20, 2024

Thumbnail of user joannec1116
Washington
1 review
0 helpful votes
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June 30th, 2024
Verified purchase
• Updated review

Book arrived promptly in excellent condition. Website was easy to use; products well described.

Reason I chose this business:

I found a good used affordable copy here

Value
Shipping
Quality

Date of experience: June 20, 2024

Free shipping should show up on view cart page
November 28th, 2023
Verified purchase
• Previous review

Free shipping should show up on view cart page.
I appreciate the details that show if used book is a former library book.

Reason I chose this business:

I was looking for used books with free shipping

Date of experience: November 21, 2023

Thumbnail of user viktoriiap4
Idaho
1 review
0 helpful votes
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June 30th, 2024
Verified purchase

Great choice and nice service! Good place to find books what you are looking for.

Reason I chose this business:

Alibris has everything I need.

Date of experience: June 20, 2024

Thumbnail of user melissah2567
Tennessee
1 review
0 helpful votes
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March 16th, 2024
Verified purchase

Shipping should be free. Books are already expensive. I would have bought all my textbooks on here had free shipping been an option.

Reason I chose this business:

Best price I could find for ONE of my textbooks.

Date of experience: March 6, 2024

Thumbnail of user karent2619
Wisconsin
1 review
0 helpful votes
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June 30th, 2024
Verified purchase

Found useful curriculum for a great price and received it in short time

Value
Shipping
Quality

Date of experience: June 20, 2024

Thumbnail of user leec495
Colorado
1 review
0 helpful votes
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June 30th, 2024
Verified purchase
• Updated review

All good, like new condition, packaged well and received in timely manner.

Reason I chose this business:

Member for years

Value
Shipping
Quality

Date of experience: June 20, 2024

Great book
April 8th, 2024
Verified purchase
• Previous review

Date of experience: March 29, 2024

Easy to use, found right book quick
February 10th, 2022
Verified purchase
• Previous review
Reason I chose this business:

My go to for rare books

Date of experience: February 10, 2022

Thumbnail of user marilynnek
California
1 review
0 helpful votes
  • Send Message
June 30th, 2024
Verified purchase

Want Georg Ault and then I'll be happy. Please notify when you receive it.

Date of experience: June 20, 2024

Thumbnail of user labyrinthcave
Wisconsin
1 review
0 helpful votes
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September 2nd, 2023
Verified purchase

The site listed a copy available at $6.98 yet the cheapest copy shown was $12.98 bate and switch bad for repeat business.

* Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: August 3, 2023

Thumbnail of user elizabetht1961
Indiana
1 review
0 helpful votes
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June 22nd, 2024
Verified purchase

Very easy ordering. I was looking for this book and was thrilled with your price.

Date of experience: June 12, 2024

Thumbnail of user lindat2782
Wisconsin
1 review
0 helpful votes
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June 22nd, 2024
Verified purchase

Have ordered books through Alibris many times and have always been satisfied with the purchase.

Reason I chose this business:

Good books, prices and service

Date of experience: June 12, 2024

Thumbnail of user anau5
Florida
3 reviews
0 helpful votes
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June 22nd, 2024
Verified purchase
• Updated review

Great place to purchase books use their services often and will continue to do so

Reason I chose this business:

Availability of books

Date of experience: June 12, 2024

Always great to buy vintage books in this site
February 10th, 2023
Verified purchase
• Previous review

Date of experience: February 10, 2023

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From the business

We love browsing books, drinking coffee, and talking with people who love good stories.

Business History

Born from Interloc, a database for proffesional booksellers, Alibris has spent over two decades connecting book lovers to book sellers. It's the premier marketplace for textbooks, used books and rare, out-of-print books and supports countless small booksellers across the country. With over 270 million books, Alibris has something for you.

Company Representative

Thumbnail of user mikef1003
Mike F.
Director of Client Services
Typically responds within 2 days

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