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    Alibris

2024 SITEJABBER AWARD

Alibris

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Overview

Alibris has a rating of 4.7 stars from 93,478 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibris most frequently mention great prices, good price, and shopping experience. Alibris ranks 1st among Used Books sites.

  • Service
    674
  • Value
    7671
  • Shipping
    7660
  • Quality
    7659

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 93%
Positive
17,767
Neutral
800
Negative
538
View ratings trends
30
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How would you rate Alibris?

Reviews (93,478)

Rating

Timeframe

Other

Reviews that mention popular keywords

shopping experience (1122) web site (349) use site (212) credit card (495) billing address (202) coupon code (244) shopping cart (178) email address (83)
Thumbnail of user jackw570
Pennsylvania
2 reviews
2 helpful votes
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May 7th, 2024
Verified purchase
• Updated review

#******* shipping cost for 3 paperback books from the same place(houston) was 11.96 I think that is high

Date of experience: April 25, 2024

This is my used book store
April 30th, 2023
Verified purchase
• Previous review

Date of experience: April 30, 2023

Thumbnail of user donaldp409
Texas
1 review
0 helpful votes
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April 13th, 2024
Verified purchase
• Updated review

The books show up in a timely fashion, and the product is always what I am expecting according to the description.

Reason I chose this business:

Good prices and good selection.

Value
Shipping
Quality

Date of experience: April 3, 2024

Almost always can find the books I need here
January 27th, 2024
Verified purchase
• Previous review
Reason I chose this business:

Cheaper on these two books than Amazon

Date of experience: January 27, 2024

I always use Alibris if I can find the book here that...
January 20th, 2022
Verified purchase
• Previous review

I always use Alibris if I can find the book here that I am needing.

Reason I chose this business:

You had both books I needed to order.

Date of experience: January 20, 2022

I always get a good deal with Alibris
June 5th, 2021
Verified purchase
• Previous review
Reason I chose this business:

It was less expensive than Amazon.

Date of experience: June 5, 2021

Thumbnail of user edwards1035
New York
1 review
0 helpful votes
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June 25th, 2024
Verified purchase
• Updated review

I am very pleased with the Alibris shopping experience. Keep up the good work!

Date of experience: June 15, 2024

Keep up the good work!
November 2nd, 2023
Verified purchase
• Previous review

Date of experience: November 2, 2023

Great!
June 17th, 2023
Verified purchase
• Previous review

Great!
Terrific!

Date of experience: June 17, 2023

Terrific!
June 9th, 2023
Verified purchase
• Previous review

Date of experience: June 9, 2023

Great!1
April 19th, 2023
Verified purchase
• Previous review

Date of experience: April 19, 2023

Great!
February 28th, 2023
Verified purchase
• Previous review

Date of experience: February 28, 2023

I almost always find what I'm looking for with Alibris
October 1st, 2022
Verified purchase
• Previous review

Date of experience: October 1, 2022

I love your service!
May 13th, 2022
Verified purchase
• Previous review

Date of experience: May 13, 2022

Excellent!
January 31st, 2022
Verified purchase
• Previous review

Date of experience: January 31, 2022

Terrific!
April 11th, 2021
Verified purchase
• Previous review

Terrific! Loved it!

Date of experience: April 11, 2021

Thumbnail of user jamesl2327
Hawaii
1 review
0 helpful votes
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April 1st, 2024
Verified purchase
• Updated review

The website is easy to use. I easily found what I wanted. The price for a new hardback was fair. Delivery time a little slow but OK.

Reason I chose this business:

Have been happy ordering from Alibris in the past.

Value
Shipping
Quality

Date of experience: March 22, 2024

Very easy to find way more than I thought I wanted...
May 20th, 2021
Verified purchase
• Previous review

Very easy to find way more than I thought I wanted to buy.

Reason I chose this business:

Was looking for an out of print book.

Date of experience: May 20, 2021

Thumbnail of user kerryh198
Idaho
1 review
0 helpful votes
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April 29th, 2024
Verified purchase
• Updated review

Alibris Books provides availability of some older and hard to find books. They also provide a variety of book conditions and prices. A great service.

Date of experience: April 19, 2024

Very easy shopping with good success finding first...
May 23rd, 2022
Verified purchase
• Previous review

Very easy shopping with good success finding first edition out of print books and reports.

Reason I chose this business:

Have always provided good service.

Date of experience: May 23, 2022

I have been very pleased with Alibris Books and am...
May 5th, 2022
Verified purchase
• Previous review

I have been very pleased with Alibris Books and am gratified that Alibris allows me to support independent or smaller book sellers. Please keep up the good descriptions of used book conditions which is one of the critical factors when making a purchasing decisions--than you!

Reason I chose this business:

It allows me to support independent or smaller book sellers instead of big corporations.

Date of experience: May 5, 2022

Author/Title search is easy; book discriptions good;
March 31st, 2021
Verified purchase
• Previous review

Author/Title search is easy; book discriptions good;

Reason I chose this business:

Good past experience, want to use something other than Amazon to help American book stores.

Date of experience: March 31, 2021

Thumbnail of user krisk351
California
1 review
0 helpful votes
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April 22nd, 2024
Verified purchase

I lent my copy to someone and didn't get it back, so I bought another one. We watch it close to Christmas every year.

Reason I chose this business:

Alibis has the best product for the price on everything I’ve ever ordered from them.

Value
Shipping
Quality

Date of experience: April 12, 2024

Thumbnail of user neldias1
New Jersey
1 review
0 helpful votes
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March 2nd, 2024
Verified purchase

Ordering this book was so easy. Details about the book's content was helpful, too. Thank you for a quick way to order books.

Reason I chose this business:

The search for the lowest price for this book led me to you

Date of experience: March 2, 2024

Thumbnail of user joanh1065
Arizona
1 review
0 helpful votes
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June 8th, 2024
Verified purchase

Found exactly the book I was looking for but had a couple of glitches getting the order thru

Reason I chose this business:

Past experience

Date of experience: May 29, 2024

Thumbnail of user jettaf1
Ohio
1 review
0 helpful votes
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April 9th, 2024
Verified purchase

Ok. Had several books in the cart and somehow lost them. But I am very glad to be able to find books and at affordable prices.

Date of experience: March 30, 2024

Thumbnail of user jasminc50
California
2 reviews
0 helpful votes
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June 27th, 2024
Verified purchase

For an old book it was in such a great condition and it was carefully packaged. Thank you!

Value
Shipping
Quality

Date of experience: June 17, 2024

Thumbnail of user lenis13
Washington
1 review
0 helpful votes
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January 25th, 2024
Verified purchase

So far so good, we'll see how the shipping goes and what the product looks like! You may have a new customer for life

Date of experience: January 25, 2024

Thumbnail of user jeffreyb3390
Florida
1 review
0 helpful votes
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November 1st, 2024
Verified purchase

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Date of experience: October 22, 2024

Thumbnail of user thomasm5195
Pennsylvania
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

I have made several purchases from Alibris. Good selection / reasonable price / pretty quick delivery.

Reason I chose this business:

Carries books I'm interested in.

Value
Shipping
Quality

Date of experience: April 24, 2024

Thumbnail of user maureenc621
California
1 review
0 helpful votes
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June 17th, 2024
Verified purchase

It was very easy to find the book, set up my account, and make the purchase.

Reason I chose this business:

There was a glitch on my usual (non-Amazon) book site, so did a search for reviews of online book sellers. Alibris showed up on a couple of the best of lists and I remembered the name from the way back, pre-Internet shopping days, that we bought from you from the "catalog" that was mailed out.

Date of experience: June 7, 2024

Thumbnail of user viktora20
Hungary
1 review
0 helpful votes
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April 24th, 2024
Verified purchase

I do not like saving card details (and that was the only option offered). Otherwise, the experience was fine

Reason I chose this business:

The price estimate on Bookfinder corresponded to what I was asked to pay on Alibris (with the alternative seller I tired at first, it was not so)

Date of experience: April 14, 2024

Thumbnail of user franp87
New York
1 review
0 helpful votes
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October 20th, 2022
Verified purchase
• Updated review

I just placed an order for another book too. I know you'll be efficient & dependable
So that's why I keep ordering from your company. You're GREAT!

Date of experience: October 20, 2022

Your used books are always in top condition
October 20th, 2022
Verified purchase
• Previous review

Your used books are always in top condition. Thanks for a great place to find used books.
Fran

Reason I chose this business:

Past experience is SUPER!

Date of experience: October 20, 2022

Ordering from alibris is a real pleasure
August 22nd, 2022
Verified purchase
• Previous review

Ordering from alibris is a real pleasure. Thank you for your prompt and easy ordering experience.

Reason I chose this business:

I've placed orders before and it's always been GREAT!

Date of experience: August 22, 2022

So far, so good
June 28th, 2022
Verified purchase
• Previous review
Reason I chose this business:

You had what I'm looking for.

Date of experience: June 28, 2022

Thumbnail of user samo203
Minnesota
1 review
0 helpful votes
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January 15th, 2021
Verified purchase

Tricky to find all books by same author, had to recheck google to see you had the other one, as it did not come up on search under authors name

Reason I chose this business:

Wanted all 4 from same

Date of experience: January 15, 2021

Thumbnail of user kathyv385
Michigan
1 review
0 helpful votes
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May 16th, 2024
Verified purchase

Ecceptional
My experience was great. I will shop at Alibris now because the process was seamless and I had the book before I knew it!

Reason I chose this business:

You had the book i wanted at a great price.

Value
Shipping
Quality

Date of experience: May 6, 2024

Thumbnail of user cherylp1290
Maryland
1 review
0 helpful votes
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April 21st, 2024
Verified purchase

Great book at a great price. The order was shipped the same day I placed it! Book came very quickly and in perfect condition.

Value
Shipping
Quality

Date of experience: April 11, 2024

Thumbnail of user caryl54
South Carolina
5 reviews
0 helpful votes
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June 21st, 2024
Verified purchase
• Updated review

I wish this book hadn't been sold out - hope this copy will be in stock for me!

Reason I chose this business:

Great prices and good service

Date of experience: June 11, 2024

So glad to find this in paperback and with a coupon
February 23rd, 2025
Verified purchase
• Previous review

So glad to find this in paperback and with a coupon- thanks! A painful subject, for sure!

Reason I chose this business:

Looking for best price

Date of experience: February 23, 2025

Good prices
April 11th, 2024
Verified purchase
• Previous review

Good prices - great selection!

Reason I chose this business:

Price and availability

Date of experience: April 1, 2024

Great prices and good service -thanks!
March 6th, 2023
Verified purchase
• Previous review

Date of experience: March 6, 2023

So glad to find this at a fair price!
January 7th, 2023
Verified purchase
• Previous review

Date of experience: January 7, 2023

I've always had good luck with your website
March 2nd, 2021
Verified purchase
• Previous review

I've always had good luck with your website - it was recommended to me by a librarian

Date of experience: March 2, 2021

Thumbnail of user kenw763
Oregon
1 review
0 helpful votes
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April 29th, 2024
Verified purchase

This is the third order of these books, first order was returned because of wrong address, second order arrived as promised.

Reason I chose this business:

You had the books I wanted

This was intended to be between Alibris and me, however, the only way to send this to you was to check the box below...so it is checked along with these comments...also I lowered the recommendation score from 9 to 2 because of the requirement to post these comments...

Date of experience: April 19, 2024

Thumbnail of user karenw3762
Texas
1 review
0 helpful votes
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June 12th, 2024
Verified purchase

This is a hard to find and special book. I appreciated the detailed descriptions of the items.

Reason I chose this business:

From a Google search

Date of experience: June 2, 2024

Thumbnail of user margyb4
Indiana
1 review
0 helpful votes
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February 14th, 2024
Verified purchase
• Updated review

Your website started rejecting my credit card for no reason. No matter how many times I re-entered the card, it gave me error messages.

* Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: January 20, 2024

I continue to get an error that my credit card and...
January 19th, 2023
Verified purchase
• Previous review

I continue to get an error that my credit card and billing addresses didn't match - this isn't the case but your system wouldn't process my purchase. I finally just entered another card. Very frustrating.

Reason I chose this business:

Good prcies and choices

* Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: December 20, 2022

Great, easy
May 28th, 2022
Verified purchase
• Previous review
Reason I chose this business:

Easy, cheap

Date of experience: May 28, 2022

Thank you, it went well
March 27th, 2022
Verified purchase
• Previous review
Reason I chose this business:

Easy and convenient with good prices

Date of experience: March 27, 2022

Quick and easy
March 11th, 2021
Verified purchase
• Previous review

Date of experience: March 11, 2021

Thumbnail of user carolee60
Texas
1 review
0 helpful votes
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July 11th, 2022
Verified purchase
• Updated review

I had not used this account for a while and when I kept entering my password it didn't accept so I had to create a new one Very frustrating, but iIam ok.

Reason I chose this business:

I need several copies of a favorite book

Date of experience: July 11, 2022

I love your site!
September 21st, 2021
Verified purchase
• Previous review
Reason I chose this business:

Good experience in past shopping here

Date of experience: September 21, 2021

Thumbnail of user briand489
Massachusetts
2 reviews
12 helpful votes
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February 29th, 2024
Verified purchase

I had originally ordered 5 more items but the shipping costs were too high. It must be due to multiple sellers shipping costs.

Reason I chose this business:

I have shopped here before.

Date of experience: February 29, 2024

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From the business

We love browsing books, drinking coffee, and talking with people who love good stories.

Business History

Born from Interloc, a database for proffesional booksellers, Alibris has spent over two decades connecting book lovers to book sellers. It's the premier marketplace for textbooks, used books and rare, out-of-print books and supports countless small booksellers across the country. With over 270 million books, Alibris has something for you.

Company Representative

Thumbnail of user mikef1003
Mike F.
Director of Client Services
Typically responds within 2 days

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