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    Alibris

2024 SITEJABBER AWARD

Alibris

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Overview

Alibris has a rating of 4.7 stars from 93,473 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibris most frequently mention great prices, good price, and shopping experience. Alibris ranks 1st among Used Books sites.

  • Service
    674
  • Value
    7668
  • Shipping
    7657
  • Quality
    7656

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 93%
Positive
17,769
Neutral
800
Negative
538
View ratings trends
30
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How would you rate Alibris?

Reviews (93,473)

Rating

Timeframe

Other

Reviews that mention popular keywords

shopping experience (1122) web site (349) use site (212) credit card (495) billing address (202) coupon code (244) shopping cart (178) email address (83)
Thumbnail of user rhondae139
Indiana
1 review
0 helpful votes
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August 24th, 2022
Verified purchase

Confusing when coming to payment info. Never used this before. More my not understanding what to do.

Reason I chose this business:

Just want my book. I don't know anything about Alibris.

Date of experience: July 25, 2022

Thumbnail of user richards5091
Canada
1 review
0 helpful votes
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January 9th, 2023
Verified purchase

Ordered from Michigan, seems to be coming from Atlanta. Shipping charges more than double the estimated cost.

Reason I chose this business:

Looking for specific book.

Date of experience: December 10, 2022

Thumbnail of user geraldineh108
Tennessee
1 review
0 helpful votes
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June 20th, 2024
Verified purchase
• Updated review

Love this site & vast selection of books & music on just about ever subject

Reason I chose this business:

Because they’re great

Date of experience: June 10, 2024

Always have what I'm looking for
March 2nd, 2024
Verified purchase
• Previous review
Reason I chose this business:

Was looking for an old movie.

Date of experience: March 2, 2024

Always easy to navigate & check out
May 19th, 2022
Verified purchase
• Previous review
Reason I chose this business:

Love their selection

Date of experience: May 19, 2022

Thumbnail of user mollyk92
Oregon
1 review
0 helpful votes
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March 30th, 2023
Verified purchase
• Updated review

Found the book I wanted, just published this month, for $30 cheaper than the publisher (inc shipping)!

Date of experience: March 30, 2023

I love Alibris!
November 17th, 2021
Verified purchase
• Previous review
Reason I chose this business:

Price/condition of books - ease of using online system - great past experience

Date of experience: November 17, 2021

Thumbnail of user ellens369
Washington
3 reviews
0 helpful votes
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September 7th, 2023
Verified purchase

Listings many. Options fir dealers multiple! Good to find them close fir immediate mailing and quick receipt!

Reason I chose this business:

My fav independent book dealer Orca Books in Olympus WA said you worked with sm businesses and would be trustworthy. I try only to use orcs to order and but. No major Amazon etc.

Date of experience: September 7, 2023

Thumbnail of user elizabethy809
California
1 review
0 helpful votes
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May 18th, 2023
Verified purchase

Great price and reasonable shipping!
Easy to use website and very friendly choices. Thank you so much!

Date of experience: May 18, 2023

Thumbnail of user dawnb976
Michigan
2 reviews
0 helpful votes
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January 17th, 2023
Verified purchase
• Updated review

I appreciate that it's easy to navigate the entire process of choosing and ordering. Clear and simple.

Reason I chose this business:

Ordered from you before with good success

Date of experience: January 17, 2023

Have ordered before
April 25th, 2022
Verified purchase
• Previous review

Have ordered before. Books always fit description. Easy to navigate site.

Reason I chose this business:

Better choices of title I wanted than found elsewhere

Date of experience: April 25, 2022

Easy to navigate site, descriptions accurate, receiving...
March 7th, 2022
Verified purchase
• Previous review

Easy to navigate site, descriptions accurate, receiving time good, books packaged sufficiently

Date of experience: March 7, 2022

Thumbnail of user farzanaa17
New Jersey
1 review
0 helpful votes
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February 16th, 2023
Verified purchase

I love everything except I would like combined shipping when buying multiple books from the same seller.

Reason I chose this business:

Makes finding books easy, had good experience from past purchases.

Date of experience: January 17, 2023

Thumbnail of user karenh3620
Florida
1 review
0 helpful votes
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July 30th, 2022
Verified purchase

Shopping was quick and easy to understand. I'm hopeful the payment process and shipping goes well too!

Reason I chose this business:

Convenience and pricing

Date of experience: July 30, 2022

Thumbnail of user theresas1151
Washington
1 review
0 helpful votes
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April 20th, 2023
Verified purchase

Very clear instructions, choices, and results.
Glad to have the order number front and center as well.

Date of experience: April 20, 2023

Thumbnail of user davidb8031
Virginia
1 review
0 helpful votes
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April 20th, 2022
Verified purchase

I've placed many orders with Alibris and have never experienced an issue with delivery etc. Thumbs up!

Date of experience: April 20, 2022

Thumbnail of user anniet175
Kansas
1 review
0 helpful votes
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December 29th, 2022
Verified purchase

It was ok just had to enter billing/shipping address more than once, other than that good experience.

Reason I chose this business:

Better price on item shopping for today.

Date of experience: December 29, 2022

Thumbnail of user pattie66
New York
1 review
0 helpful votes
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January 29th, 2022
Verified purchase

Alibris has a great selection of books and website is easy to see buying choices, and navigate/checkout.

Reason I chose this business:

Had book I was interested in.

Date of experience: January 29, 2022

Thumbnail of user carlas376
Virginia
1 review
0 helpful votes
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July 16th, 2021
Verified purchase

I really like alibris! They offer very affordable prices and they're shipping is fast and efficient. :)

Reason I chose this business:

From previous good experiences with alibris.

Date of experience: July 16, 2021

Thumbnail of user karens2718
New Jersey
1 review
0 helpful votes
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July 5th, 2021
Verified purchase

Very quick & easy to use! I needed to update my password - immediate email with instructions - done!

Reason I chose this business:

Best price for the book I wanted!

Date of experience: July 5, 2021

Thumbnail of user peterb2845
Australia
1 review
0 helpful votes
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August 19th, 2023
Verified purchase

Smooth shopping experience. Greatly appreciate that you offer this invaluable text that has been so heavily suppressed.

Reason I chose this business:

Recommended by Dalton (the translator)

Date of experience: August 19, 2023

Thumbnail of user denisek469
Tennessee
1 review
0 helpful votes
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February 19th, 2021
Verified purchase

Easy, straightforward and if I get quality books as described and tracking information/updates it will be perfect!

Reason I chose this business:

Have ordered other hard to find books and they have been of great quality!

Date of experience: February 19, 2021

Thumbnail of user alonnah2
Pennsylvania
1 review
0 helpful votes
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January 30th, 2022
Verified purchase

Books are always in excellent condition! Save hundreds of dollars between college books and just regular readings!

Reason I chose this business:

Because the book is over $50 and I'm saving 40!

Date of experience: January 30, 2022

Thumbnail of user catherinej621
Texas
1 review
0 helpful votes
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June 20th, 2024
Verified purchase

Alibris was great, easy shopping, the book was in good condition, no complaints at all.

Value
Shipping
Quality

Date of experience: June 10, 2024

Thumbnail of user bonniep235
Virginia
1 review
0 helpful votes
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November 26th, 2023
Verified purchase
• Updated review

Every time I try to pay the system says there's a problem with my email and it makes it difficult to past that page

Reason I chose this business:

I love to buy used books. I'm on limited income.

Date of experience: November 19, 2023

Love Alibris
December 6th, 2021
Verified purchase
• Previous review
Reason I chose this business:

I love books but can't afford high prices, I can get gently used books at great prices

Date of experience: December 6, 2021

Love shopping here
April 11th, 2021
Verified purchase
• Previous review
Reason I chose this business:

I get books at low prices

Date of experience: April 11, 2021

Thumbnail of user gwens280
Texas
1 review
0 helpful votes
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April 17th, 2024
Verified purchase

It would have been nice to have not had to pay two separate shipping charges on my add on book order. So I just deleted it and only ordered one book.

Reason I chose this business:

Cheapest on google search

Date of experience: April 7, 2024

Thumbnail of user amandac1541
California
1 review
0 helpful votes
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July 29th, 2021
Verified purchase

Easy to find things, like the tabs where you can choose editions and the different sorting possibilities.

Reason I chose this business:

Because I hate Amazon.

Date of experience: July 29, 2021

Thumbnail of user michaelf2376
Arkansas
1 review
0 helpful votes
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February 22nd, 2021
Verified purchase

Do not understand how to apply the e-mailed savings coupons to my orders. Are they automatically applied?

Reason I chose this business:

No longer wish to do business with Amazon because they are committed to participating in cancel culture and censorship of traditional and conservative (real American) thought.

Date of experience: February 22, 2021

Thumbnail of user marilyns389
Michigan
1 review
0 helpful votes
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December 28th, 2020
Verified purchase

Ordered before & all was great. Just ordered again and assume it will be another positive experience.

Reason I chose this business:

Keeping it sort of local. I live in Michigan now but am from Ohio and my mother was born & raised in Toledo, OH.

Date of experience: December 28, 2020

Thumbnail of user franw142
Maryland
1 review
0 helpful votes
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June 20th, 2024
Verified purchase

Quick to find the book I wanted at an excellent price; easy to place order.

Reason I chose this business:

Best price for the book I wanted

Date of experience: June 10, 2024

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From the business

We love browsing books, drinking coffee, and talking with people who love good stories.

Business History

Born from Interloc, a database for proffesional booksellers, Alibris has spent over two decades connecting book lovers to book sellers. It's the premier marketplace for textbooks, used books and rare, out-of-print books and supports countless small booksellers across the country. With over 270 million books, Alibris has something for you.

Company Representative

Thumbnail of user mikef1003
Mike F.
Director of Client Services
Typically responds within 2 days

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