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    Alibris

2024 SITEJABBER AWARD

Alibris

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Overview

Alibris has a rating of 4.7 stars from 93,456 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibris most frequently mention great prices, good price, and shopping experience. Alibris ranks 1st among Used Books sites.

  • Service
    673
  • Value
    7662
  • Shipping
    7651
  • Quality
    7650

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 93%
Positive
17,782
Neutral
798
Negative
539
View ratings trends
30
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How would you rate Alibris?

Reviews (93,456)

Rating

Timeframe

Other

Reviews that mention popular keywords

shopping experience (1122) web site (349) use site (212) credit card (495) billing address (202) coupon code (244) shopping cart (178) email address (83)
Thumbnail of user robertd3812
Nevada
1 review
0 helpful votes
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July 12th, 2022
Verified purchase
• Updated review

I was so excited about getting my books I forgot to put in the code word soda. Is it too late to do that?

Reason I chose this business:

I have ordered from you guys recently and I thoroughly enjoyed it.

Date of experience: July 12, 2022

It was quick and easy and a great price for the book
June 25th, 2022
Verified purchase
• Previous review
Reason I chose this business:

Online shopping

Date of experience: June 25, 2022

Thumbnail of user wallyw21
Idaho
1 review
0 helpful votes
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October 26th, 2021
Verified purchase

Confused when trying to negotiate your web site. Might have a better time of it nest time. Thought the shipping was a little exorbitant.

Reason I chose this business:

Bought here before.

Date of experience: October 26, 2021

Thumbnail of user rickp263
Missouri
1 review
0 helpful votes
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March 22nd, 2021
Verified purchase

It's a little too early to tell... I think it would be best if you sent out a survey after I receive my book.

Date of experience: February 20, 2021

Thumbnail of user marjorieb199
Wisconsin
1 review
0 helpful votes
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July 13th, 2022
Verified purchase

You are a bit redundant on requests for information. Take lessons from eBay -- Please. I almost stopped order as you asked for unnecessary "stuff".

Reason I chose this business:

Less expensive.

Date of experience: July 13, 2022

Thumbnail of user peterh2281
Australia
1 review
0 helpful votes
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July 27th, 2023
Verified purchase

I ordered and paid for a copy of the book that turned out (3 days later) to be unavailable; a strange and disappointing experience.

Date of experience: June 27, 2023

Thumbnail of user levz2
New Jersey
1 review
0 helpful votes
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April 1st, 2021
Verified purchase

Very nice! I managed to pick up the super-rare Myers Openings Bulletin, Volume 1, #2 and #4, as well as the extremely rare index.

Reason I chose this business:

Needed to finish purchasing.

Date of experience: April 1, 2021

Thumbnail of user robertg2874
Washington
1 review
0 helpful votes
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October 17th, 2021
Verified purchase

I found the format easy to follow and managed to order a number of copies of 3 titles in less time than I'd expected.

Reason I chose this business:

Because you had titles that I couldn't find in multiple copies elsewhere.

Date of experience: October 17, 2021

Thumbnail of user robinm960
Oregon
1 review
0 helpful votes
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July 22nd, 2023
Verified purchase
• Updated review

Alibris has the textbook that I am looking for almost all of the time. The prices are reasonable and they have a huge selection.

Reason I chose this business:

I was lookin for a specific textbook.

Date of experience: July 22, 2023

Alibris haș almost all of the books that I am looking...
January 23rd, 2022
Verified purchase
• Previous review

Alibris haș almost all of the books that I am looking for.

Date of experience: January 23, 2022

Thumbnail of user sarahw2263
Pennsylvania
1 review
0 helpful votes
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September 2nd, 2023
Verified purchase

Ordering was easy, and prices look reasonable. Yet to receive book to see if arrives w/in promised 14 days and condition is as described.

Reason I chose this business:

Has the title I wanted, and had lowest price.

Date of experience: September 2, 2023

Thumbnail of user williamg2056
Washington
1 review
0 helpful votes
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February 25th, 2022
Verified purchase

I forgot about Alibris as a go to source for my library additions. Even when paying for shipping, I saved over half from Amazon.

Reason I chose this business:

Gave it a try because I was reminded by an email from Alibris.

Date of experience: February 25, 2022

Thumbnail of user pejvakf
Arizona
1 review
0 helpful votes
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July 31st, 2021
Verified purchase

First time user! Found what I was looking for and checkout was a breeze! Now it's just a waiting game… hoping alibris/seller comes through!

Reason I chose this business:

They had what I was looking for :)

Date of experience: July 31, 2021

Thumbnail of user laural1230
Nebraska
1 review
0 helpful votes
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April 28th, 2022
Verified purchase
• Updated review

Please try to make certain all my items actually arrive this time. Since I apparently have no recourse to resolve items which do not.

Reason I chose this business:

I'm wondering myself.

Date of experience: March 29, 2022

Never any problem Alibris did not promptly resolve
February 24th, 2022
Verified purchase
• Previous review
Reason I chose this business:

Where else can one find all this?

Date of experience: February 24, 2022

Thank you for promptly clearing up the recent issue...
February 4th, 2022
Verified purchase
• Previous review

Thank you for promptly clearing up the recent issue with a lost order. You're doing great.

Reason I chose this business:

Past experience.

Date of experience: February 4, 2022

Building my dream library, thanks to Alibris!
November 13th, 2021
Verified purchase
• Previous review
Reason I chose this business:

Past experience

Date of experience: November 13, 2021

You guys are great!
October 16th, 2021
Verified purchase
• Previous review
Reason I chose this business:

Positive past experience.

Date of experience: October 16, 2021

Super good!
April 2nd, 2021
Verified purchase
• Previous review

Date of experience: April 2, 2021

Thumbnail of user idontt2
Illinois
1 review
4 helpful votes
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February 2nd, 2022
Verified purchase

I have never had a problem buying from Alibris. Everything is in the condition I expect, things ship when it sellers say they'll ship.

Reason I chose this business:

I prefer buying used books if possible. These are good quality for the price.

Date of experience: February 2, 2022

Thumbnail of user kathrynk247
Oregon
1 review
0 helpful votes
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September 18th, 2021
Verified purchase

Super quick and easy to use, and very affordable text books. Just ordered so hopefully the book arrives on time and in good condition.

Date of experience: September 18, 2021

Thumbnail of user rebeccaw1245
Washington
1 review
0 helpful votes
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October 18th, 2021
Verified purchase

I think your shipping rates for a book and a DVD are out of line. Could you please send at media or book Rate?

Reason I chose this business:

An online search found the DVD that I was hoping to purchase and send to my sister-in-law who loves chickens.

Date of experience: September 18, 2021

Thumbnail of user elizabetho1029
North Carolina
1 review
0 helpful votes
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March 3rd, 2023
Verified purchase

There was no place to put my coupon. So I've had to check out twice now to without getting the advertised discount. Not cool.

Reason I chose this business:

You had the books I was looking for.

Date of experience: February 1, 2023

Thumbnail of user mauraz6
Washington
1 review
0 helpful votes
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June 4th, 2023
Verified purchase

I entered a password but I can't tell whether an account was created for me; I expected confirmation. Second attempt had the same (non)-result..

Reason I chose this business:

Lowest price for what I wanted.

Date of experience: June 4, 2023

Thumbnail of user tedd220
Oregon
1 review
0 helpful votes
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July 31st, 2023
Verified purchase

Great descriptions on used books, great prices as well. New books also priced nicely in comparison to places like B & N and Walmart.

Reason I chose this business:

Looking for bargain priced books

Date of experience: July 31, 2023

Thumbnail of user elanas21
Washington
1 review
0 helpful votes
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September 20th, 2021
Verified purchase

Very easy to join! Hope ice cream recipes are great! Do you need an ic3 cream maker or can you use zip loc bags?

Reason I chose this business:

Ice cream recipes

Date of experience: September 20, 2021

Thumbnail of user yvettes146
Georgia
1 review
0 helpful votes
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July 6th, 2021
Verified purchase

First time ordering. Was a little surprised at the extra charges of shipping ($3.99 per book) and tax at the end, unlike Amazon Prime.

Reason I chose this business:

Friend referral. Child starting high school in private school this Fall. Looking for discounted books.

Date of experience: July 6, 2021

Thumbnail of user deborav19
Texas
1 review
0 helpful votes
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March 4th, 2023
Verified purchase

Very easy to look up books, see a selection of what is available and by price and shipping fees. Easy checkout. Will use again

Reason I chose this business:

Price of book that I was wanting. Even cheaper then Amazon.

Date of experience: March 4, 2023

Thumbnail of user danielm3092
New York
1 review
0 helpful votes
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November 10th, 2022
Verified purchase
• Updated review

I have always found the book(s) that I am looking for and your website is very easy to navigate from searching to checking out

Reason I chose this business:

It is a premier bookseller

Date of experience: November 10, 2022

It could not get much easier
December 21st, 2021
Verified purchase
• Previous review

It could not get much easier. Very straight forward process. A top flight operation for sure.

Reason I chose this business:

Because if you do not have it, it does not exist.

Date of experience: December 21, 2021

Thumbnail of user beverlys498
Nebraska
1 review
0 helpful votes
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December 14th, 2021
Verified purchase
• Updated review

I have been so pleased with the savings and the promptness of deliveries. I am glad that a dear friend told me about Alibris!

Reason I chose this business:

Lower prices than I can find in other prices.

Date of experience: December 14, 2021

Very user friendly and great prices!
July 12th, 2021
Verified purchase
• Previous review
Reason I chose this business:

Referral from a freind.

Date of experience: July 12, 2021

Thumbnail of user ricky58
California
1 review
0 helpful votes
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May 5th, 2021
Verified purchase

Getting the "promo" discount is confusing. I gave up on trying to get the "free" shipping or "$4" promo discount "Blossom".: where was it?

Reason I chose this business:

Ordered from it before. I don’t like buying from Amazon.

Date of experience: April 5, 2021

Thumbnail of user tashah129
Nevada
1 review
0 helpful votes
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May 24th, 2022
Verified purchase

I cannot find these 3 books anywhere else and I work in a book store and have Amazon prime so this was really nice

Reason I chose this business:

The only place I could find these 3 books

Date of experience: May 24, 2022

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From the business

We love browsing books, drinking coffee, and talking with people who love good stories.

Business History

Born from Interloc, a database for proffesional booksellers, Alibris has spent over two decades connecting book lovers to book sellers. It's the premier marketplace for textbooks, used books and rare, out-of-print books and supports countless small booksellers across the country. With over 270 million books, Alibris has something for you.

Company Representative

Thumbnail of user mikef1003
Mike F.
Director of Client Services
Typically responds within 2 days

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