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    Alibris

2024 SITEJABBER AWARD

Alibris

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Overview

Alibris has a rating of 4.7 stars from 93,386 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibris most frequently mention great prices, good price, and shopping experience. Alibris ranks 1st among Used Books sites.

  • Service
    669
  • Value
    7617
  • Shipping
    7606
  • Quality
    7605

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 93%
Positive
17,797
Neutral
791
Negative
540
View ratings trends
30
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How would you rate Alibris?

Reviews (93,386)

Rating

Timeframe

Other

Reviews that mention popular keywords

shopping experience (1121) web site (349) use site (213) credit card (495) billing address (202) coupon code (244) shopping cart (178) email address (83)
Thumbnail of user pavlz
California
2 reviews
2 helpful votes
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May 21st, 2023
Verified purchase

The web interface for changing a shipping address is difficult to navigate to, particularly if you entered it incorrectly the first time.

Reason I chose this business:

ABE is owned by amazon now, so looking for alternatives.

Date of experience: April 21, 2023

Thumbnail of user kathleenm1123
New Jersey
1 review
0 helpful votes
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February 12th, 2021
Verified purchase
• Updated review

Wish there were more large print books available. Updating my payment information was frustrating - seemed as if there were some systems issues.

Reason I chose this business:

Want to read the same book as a friend and don't want to be pressured by library due date

Value
Shipping
Quality

Date of experience: February 12, 2021

Wish there were more large print books available
January 29th, 2021
Verified purchase
• Previous review

Wish there were more large print books available. Updating my payment information was frustrating - seemed as if there were some systems issues.

Reason I chose this business:

Want to read the same book as a friend and don't want to be pressured by library due date

Date of experience: January 29, 2021

Thumbnail of user gregm721
Alabama
1 review
0 helpful votes
  • Send Message
September 26th, 2023
Verified purchase
• Updated review

Quick and easy. I used to compare price with other dealers but abandoned that long ago. Outstanding value in price and service.

Date of experience: September 26, 2023

Quick
May 20th, 2023
Verified purchase
• Previous review

Quick. Easy. Accurate. Nice reviews of books.

Date of experience: May 20, 2023

Easy safe addictive captivating fun enjoyable way to...
March 21st, 2021
Verified purchase
• Previous review

Easy safe addictive captivating fun enjoyable way to obtain affordable books!

Reason I chose this business:

You’re my only one

Date of experience: March 21, 2021

Thumbnail of user timb1063
California
1 review
0 helpful votes
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December 17th, 2021
Verified purchase

I haven't received anything. The first 10 percent would be wonderful if I receive what I have ordered in good order. Thanks

Reason I chose this business:

Because you had the book.

Date of experience: November 17, 2021

Thumbnail of user williamn961
Oklahoma
1 review
0 helpful votes
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March 24th, 2022
Verified purchase

Great selection of books and other media. I have bought from other sellers on this site before and never had a problem.

Date of experience: March 24, 2022

Thumbnail of user paull1640
Canada
1 review
0 helpful votes
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June 22nd, 2024
Verified purchase
• Updated review

Good, very good, very very very very very very very very good

Books that were lost were refunded promptly

Reason I chose this business:

Place to find books published some time ago.

Service
Value
Shipping
Quality

Date of experience: June 12, 2024

I haven't received the book yet
November 15th, 2023
Verified purchase
• Previous review
Reason I chose this business:

Great selection and great service.

Date of experience: November 15, 2023

Great, I found the book I was looking for to buy
January 14th, 2023
Verified purchase
• Previous review
Reason I chose this business:

Only place I could find this book.

Date of experience: January 14, 2023

Always great!
July 28th, 2022
Verified purchase
• Previous review
Reason I chose this business:

Lowest price for a quality condition book.

Date of experience: July 28, 2022

Shopped here before
November 21st, 2021
Verified purchase
• Previous review
Reason I chose this business:

Lowest price for same book.

Date of experience: November 21, 2021

Thumbnail of user rands18
Colorado
1 review
0 helpful votes
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September 9th, 2021
Verified purchase

I like your website. Some of the sellers are shady trying to charge $21.82 for shipping. And $7.00 for shipping. Overall satisfied.

Reason I chose this business:

Shopped here many times before

Date of experience: September 9, 2021

Thumbnail of user nancyc1420
Rhode Island
1 review
0 helpful votes
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April 29th, 2021
Verified purchase

Extremely user-friendly process to browse, choose, and check out.
This isn't my first purchase, and I know it won't be my last.:-)

Reason I chose this business:

Alibris offers a cookbook I want at a competitive price.

Date of experience: April 29, 2021

Thumbnail of user gillettek1
Minnesota
1 review
0 helpful votes
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April 8th, 2023
Verified purchase

I was trying to shop as a guest without creating an account or password and you made me create an account anyway.

Reason I chose this business:

It had the book I needed in the condition I wanted.

Date of experience: March 9, 2023

Thumbnail of user susand29
South Carolina
2 reviews
0 helpful votes
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March 18th, 2022
Verified purchase

Very easy to shop for what I needed. Good details on the condition of the books. I'd shop here again.
Thank you.

Reason I chose this business:

Came up on a google search for a book I needed for Bible study.

Date of experience: March 18, 2022

Thumbnail of user stephenb1461
Washington
1 review
0 helpful votes
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May 29th, 2021
Verified purchase

First time here and the process went very well and easy. We will have to wait and see how shipping goes. Thanks,

Reason I chose this business:

Book price.

Date of experience: May 29, 2021

Thumbnail of user susanm3432
Missouri
1 review
0 helpful votes
  • Send Message
November 19th, 2021
Verified purchase
• Updated review

The quality of my books has been great. Also, I've found children's books here that I haven't been able to find elsewhere.

Date of experience: November 19, 2021

Great service, good books
October 9th, 2021
Verified purchase
• Previous review
Reason I chose this business:

Prefer working with used book sellers and NOT Amazon!

Date of experience: October 9, 2021

Thumbnail of user juliev270
Arizona
1 review
0 helpful votes
  • Send Message
November 19th, 2021
Verified purchase

The price of the books are so low I don't mind paying extra for shipping. It all works out in the end.

Reason I chose this business:

Came up on search engine

Date of experience: November 19, 2021

Thumbnail of user deborahc1942
Washington
1 review
0 helpful votes
  • Send Message
May 17th, 2022
Verified purchase

Your website is not that easy to use. If I didn't really want this book I would have gone to another source.

Reason I chose this business:

Because Amazon was the only other source.

Date of experience: May 17, 2022

Thumbnail of user robertj1529
Connecticut
2 reviews
0 helpful votes
  • Send Message
January 25th, 2023
Verified purchase

Because I had one omission on my order, I had to begin again. Why not simply have me insert the missed data?

Reason I chose this business:

Respected vendor and low price.

Date of experience: January 25, 2023

Thumbnail of user lizg262
Maryland
1 review
0 helpful votes
  • Send Message
July 12th, 2022
Verified purchase

Alibris program was helpful in replacing my forgotten password. The price for the used Very Good condition book I ordered was fantastic!

Reason I chose this business:

Email from Alibris. Compared prices for this used book with Amazon, and Alibris was a LOT better.

Date of experience: July 12, 2022

Thumbnail of user lisac3796
Virginia
1 review
0 helpful votes
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September 4th, 2022
Verified purchase

Found the books I was looking for - but had to keep several tabs open so the cart would stop resetting to zero

Reason I chose this business:

Had all of the booksI was looking for in one location

Date of experience: September 4, 2022

Thumbnail of user ottov22
Colorado
1 review
0 helpful votes
  • Send Message
September 1st, 2022
Verified purchase

Found what I was looking for. Created a new account. Somewhere in the process I lost my $5 bonus for signing up.

Reason I chose this business:

Thankful someone told me that, unlike Abebooks.com, you are not an Amazon clone.

Date of experience: September 1, 2022

Thumbnail of user nancyu613
Wisconsin
1 review
0 helpful votes
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January 28th, 2023
Verified purchase

Great--but it was confusing that the deduction for Super Value Shipping does not appear until the last step of checkout payment.

Reason I chose this business:

Cheaper than Amazon; not yet a giant, almost-monopoly like Amazon. I hope Amazon does not own Alibris.

Date of experience: January 28, 2023

Thumbnail of user jenniferh2136
Virginia
1 review
0 helpful votes
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May 17th, 2022
Verified purchase
• Updated review

Loved the new feature (at least to me) that looked for a similar book at a lower cost before placing my order.

Reason I chose this business:

I have used it in the past and had great success in getting what I am looking for. I really like the detail in the descriptions and that a picture of the book is usually included, especially if I am looking to replace a book in a series.

Date of experience: May 17, 2022

I love to see pictures of the actual books I am ordering
December 1st, 2021
Verified purchase
• Previous review

I love to see pictures of the actual books I am ordering. I recommend your site to all my book-loving friends.

Reason I chose this business:

From past experience, I can usually find what I am looking for and the descriptions are super helpful.

Date of experience: December 1, 2021

Super easy to use and your sellers are good about posting...
February 15th, 2021
Verified purchase
• Previous review

Super easy to use and your sellers are good about posting photos or answering inquiries about a specific book.

Reason I chose this business:

I have been pleased with my past experiences.

Date of experience: February 15, 2021

Thumbnail of user kathleend1271
Massachusetts
1 review
0 helpful votes
  • Send Message
July 12th, 2022
Verified purchase

First order with Alibris, smooth and easy. Now we will see how the rest of the transaction proceeds.
So far so good,

Reason I chose this business:

Best price by far and shipping is reasonable.

Date of experience: July 12, 2022

Thumbnail of user marthah997
Maryland
1 review
0 helpful votes
  • Send Message
January 16th, 2022
Verified purchase

I had a little difficulty checking out, but I eventually was able to check out and place my order.
Sincerely,
Martha Houston

Reason I chose this business:

For their low priced and high quality books that are sometimes hard to find elsewhere

Date of experience: January 16, 2022

Thumbnail of user tinac730
Oregon
1 review
0 helpful votes
  • Send Message
October 27th, 2021
Verified purchase

Quick and easy to find the titles I was looking to purchase. Lots of ones to chose from within each title, too.

Reason I chose this business:

Ease of use and it's not Amazon.

Date of experience: October 27, 2021

Thumbnail of user lincolnm41
Canada
1 review
0 helpful votes
  • Send Message
March 24th, 2022
Verified purchase

Good service, the site was easy to navigate and make my purchase. The site could use a bit of more 'flare' however.

Reason I chose this business:

Best price and availability for the purchase I made.

Date of experience: March 24, 2022

Thumbnail of user georgem1653
Florida
1 review
0 helpful votes
  • Send Message
June 2nd, 2021
Verified purchase

My shopping experience was excellent. I found a book I've been looking for, at a reasonable price. Checkout was quick and easy.

Reason I chose this business:

An Alibris seller offered a book I've wanted for some time, in like-new condition, at a fair price. I'm glad to have an online book-buying alternative to Amazon.

Date of experience: June 2, 2021

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From the business

We love browsing books, drinking coffee, and talking with people who love good stories.

Business History

Born from Interloc, a database for proffesional booksellers, Alibris has spent over two decades connecting book lovers to book sellers. It's the premier marketplace for textbooks, used books and rare, out-of-print books and supports countless small booksellers across the country. With over 270 million books, Alibris has something for you.

Company Representative

Thumbnail of user mikef1003
Mike F.
Director of Client Services
Typically responds within 2 days

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