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    Alibris

2024 SITEJABBER AWARD

Alibris

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Overview

Alibris has a rating of 4.7 stars from 93,371 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibris most frequently mention great prices, good price, and shopping experience. Alibris ranks 1st among Used Books sites.

  • Service
    668
  • Value
    7608
  • Shipping
    7597
  • Quality
    7596

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 93%
Positive
17,812
Neutral
791
Negative
542
View ratings trends
30
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How would you rate Alibris?

Reviews (93,371)

Rating

Timeframe

Other

Reviews that mention popular keywords

shopping experience (1120) web site (348) use site (212) credit card (495) billing address (202) coupon code (243) shopping cart (178) email address (83)
Thumbnail of user tinoc9
California
1 review
0 helpful votes
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March 6th, 2024
Verified purchase
• Updated review

Intuitive and straight-forward. The whole experience is effortless. The selection is extensive more so than other providers. Established service.

Reason I chose this business:

I have been using the service for a few years.

Date of experience: March 6, 2024

Alibris has always been a wonderful source for books
March 5th, 2021
Verified purchase
• Previous review

Alibris has always been a wonderful source for books. I find the site very easy to use and the information is always up front and above baord. The prices are also very competitive.

Reason I chose this business:

Your not Amazon! LOL.

Seriously though, I liek that you are an endependent seller free of the Amazon conglomerate. I can also find rarer books or hard to find items with ease at good prices.

Date of experience: March 5, 2021

Thumbnail of user gordonh371
Canada
1 review
0 helpful votes
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June 15th, 2024
Verified purchase
• Updated review

Easy to set-up account, not too difficult to navigate, have great selection of books.

Reason I chose this business:

Have books my wife is looking for.

Value
Shipping
Quality

Date of experience: June 5, 2024

Not too difficult to navigate
May 21st, 2024
Verified purchase
• Previous review
Reason I chose this business:

Have books my wife is looking for

Date of experience: May 11, 2024

Thumbnail of user janeto717
Pennsylvania
2 reviews
0 helpful votes
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March 2nd, 2024
Verified purchase
• Updated review

This book I ordered was listed on BookFinder for a total of $12.49, but when I checked out the price was $12.99...: (

Reason I chose this business:

I like buying books on Alibris, but not when the price changes!

Date of experience: February 21, 2024

Quick, easy!
October 12th, 2022
Verified purchase
• Previous review

Date of experience: October 12, 2022

Thumbnail of user christinah1022
California
1 review
0 helpful votes
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September 21st, 2022
Verified purchase
• Updated review

Great service and selection at Alibris, and the best thing is that I don't have to order from Amazon!

Date of experience: September 21, 2022

Great service and selection at Alibris
May 6th, 2022
Verified purchase
• Previous review
Reason I chose this business:

You’re a great book seller and I don’t like to support Amazon.

Date of experience: May 6, 2022

Thumbnail of user patrickh1373
California
1 review
0 helpful votes
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December 11th, 2023
Verified purchase

First experience, didnt know what to expect and it all worked fine and looks well designed.
The name is a bit difficult to remember.

Reason I chose this business:

They had the book i was looking for and Goodwill was the seller.

Date of experience: December 11, 2023

Thumbnail of user melindat142
Pennsylvania
1 review
0 helpful votes
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April 5th, 2024
Verified purchase
• Updated review

My one stop
Shop for books new abs old! It feels great to support, independent bookstores that are nowhere near where I live!

Reason I chose this business:

I have had great experience with this site in the past

Date of experience: March 26, 2024

Easy and great!
July 3rd, 2022
Verified purchase
• Previous review

Easy and great! I only remembered part of the title but the book I had wanted to find for years came up! Very grateful for this site!

Reason I chose this business:

I had used it before with success

Date of experience: July 3, 2022

Thumbnail of user philc403
California
1 review
0 helpful votes
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April 5th, 2024
Verified purchase
• Updated review

Books received were in better shape than advertised and I have made an additional purchase from the same book seller through Alibris last week.

Reason I chose this business:

Good choice of Raymond Chandler paperbacks.

Value
Shipping
Quality

Date of experience: March 26, 2024

Excellent!
March 30th, 2024
Verified purchase
• Previous review

Date of experience: March 20, 2024

Thumbnail of user michaelp6924
Australia
2 reviews
0 helpful votes
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June 6th, 2024
Verified purchase

I've been searching for this book for a few years. Delighted to find it on Alibris.

Reason I chose this business:

Only site offering book.

Value
Shipping
Quality

Date of experience: May 27, 2024

Thumbnail of user thomasb4928
Colorado
1 review
0 helpful votes
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June 17th, 2024
Verified purchase

Easy to use website. Lots of good bargains on hard to find books.

Date of experience: June 7, 2024

Thumbnail of user nancyl2445
Washington
1 review
0 helpful votes
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December 11th, 2023
Verified purchase
• Updated review

I love alibris, but the $5 shipping for each book is just hard to do this year. So back to the the evil A company. :(

Date of experience: December 11, 2023

I like your service, but I'm afraid that my favorite...
September 11th, 2023
Verified purchase
• Previous review

I like your service, but I'm afraid that my favorite thing about you is that you're not Amazon. Sorry; there it is!

Date of experience: September 11, 2023

Thumbnail of user suzl7
New Jersey
1 review
0 helpful votes
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December 12th, 2022
Verified purchase

I WANTED THE DVD OF PRETTY WOMAN BUT WHEN IT WAS ON
MY ORDER ITEM DID NOT SAY IF IT WAS A DVD OR NOT...MAYBE
U COULD LOOK AT THAT ITEM AND CORRECT WHAT IT IS DVD
VHS OR TAPE...THANKS

Reason I chose this business:

I AM A LOYAL CUSTOMER...IF I CAN FIND USED, I WILL BUY
IT AND U PEOPLE ARE BEST...HAPPY HOLIDAYS

Date of experience: December 12, 2022

Thumbnail of user marig90
Texas
1 review
0 helpful votes
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June 17th, 2024
Verified purchase

Found the book I wanted and the price was great. Easy purchasing transaction.

Reason I chose this business:

Found the book I was looking for.

Date of experience: June 7, 2024

Thumbnail of user sarahn1026
California
1 review
0 helpful votes
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June 24th, 2022
Verified purchase

SUCH A GOOD WEBSITE! I love that I can easily buy used books at a low price, decrease waste, etc. This is such a good idea and I have had great experiences with their shipping so far.

Reason I chose this business:

To conveniently buy used books as a way of decreasing waste, and buying at a low price.

Date of experience: June 24, 2022

Thumbnail of user stevena1095
California
1 review
0 helpful votes
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November 16th, 2023
Verified purchase
• Updated review

Was surprised at how smooth, and quick the transaction happened...and this was me as a guest! Huzzah!

Reason I chose this business:

Price...and the shipping wasn't exorbitant. Thanks

Date of experience: November 16, 2023

Always a treat to order from this vendor!
February 20th, 2023
Verified purchase
• Previous review

Always a treat to order from this vendor! Bless 'yer mugs!

Reason I chose this business:

Search on Google

Date of experience: February 20, 2023

Not a pain to pay...
December 21st, 2022
Verified purchase
• Previous review

Not a pain to pay...bless your faces!

Reason I chose this business:

Googled and you had a good price.

Date of experience: December 21, 2022

Thumbnail of user donnap1827
California
1 review
0 helpful votes
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January 14th, 2023
Verified purchase

Very nice and also rec'd your Jesus of Nazareth DVD and it was in good condition for being used. Thanx...

Reason I chose this business:

I rec'd a used tape that was like new so thought I'd get a book I haven't found till now.

Date of experience: January 14, 2023

Thumbnail of user johng3574
Pennsylvania
1 review
0 helpful votes
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April 8th, 2021
Verified purchase

Shopping with Alibris online is very easy--- and that is really saying something coming from a technophobe.

Reason I chose this business:

Alibris had the book I was looking for at a reasonable price. In addition, I recently ordered a book from your website and was very happy with the experience.

Date of experience: April 8, 2021

Thumbnail of user jonathanw1045
Nebraska
1 review
0 helpful votes
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December 1st, 2023
Verified purchase

I am pleased that I can use online systems to purchase books. I find it highly pleasurable and convenient. Ah, the wonders of the modern world.

Reason I chose this business:

They had the products I was looking for.

Date of experience: December 1, 2023

Thumbnail of user sharons3399
Illinois
1 review
0 helpful votes
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August 16th, 2023
Verified purchase

You offer me a $5 coupon, but there is no place to enter that & it oesnt appear on the order. How do I get the $5 taken off my order I just placed?

* Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: July 17, 2023

Thumbnail of user johnb8516
Michigan
1 review
0 helpful votes
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March 28th, 2024
Verified purchase
• Updated review

You charge more for shipping than AbeBooks.
AbeBooks has a lot more booksellers. You need to do something about that.

Reason I chose this business:

I am a return customer.
Available discount codes. Website is easy to use, well organized. I like how I can filter on book condition.

Date of experience: March 18, 2024

Website is a little glitchy at times
March 19th, 2022
Verified purchase
• Previous review
Reason I chose this business:

Great prices. Great selection of used books.

Date of experience: March 19, 2022

Thumbnail of user sandrac2861
Georgia
1 review
0 helpful votes
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September 3rd, 2023
Verified purchase

Good; however, I'd like to have eliminated some old addresses. Couldn't figure out how to handle that.

Reason I chose this business:

This is my source for old, hard to find books.

Date of experience: September 3, 2023

Thumbnail of user c.a5
Florida
1 review
0 helpful votes
  • Send Message
February 5th, 2024
Verified purchase

I needed multiple books of the same title and it was available. I am so ecstatic about my purchase. Can't wait to get my books!

Reason I chose this business:

It was the site that had exactly what I wanted!

Date of experience: February 5, 2024

Thumbnail of user hectora124
New York
1 review
0 helpful votes
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June 19th, 2024
Verified purchase
• Updated review

I love to buy from alibris the prices are very good and the condition of the books are excellent

Reason I chose this business:

Because the prices

Date of experience: June 9, 2024

Excellent, I love the prices and the quick delivery
January 15th, 2022
Verified purchase
• Previous review
Reason I chose this business:

I love the prices

Date of experience: January 15, 2022

Thumbnail of user ashvins
Texas
1 review
0 helpful votes
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January 17th, 2023
Verified purchase
• Updated review

The website need improvement. The $5 discount code BKX545 did not work. Why is shipping so expensive?

* Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: December 18, 2022

Easy
June 26th, 2021
Verified purchase
• Previous review

Easy. Excellent. High shipping

Date of experience: June 26, 2021

Thumbnail of user michaell3937
California
1 review
0 helpful votes
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February 7th, 2022
Verified purchase
• Updated review

Carrollton in Texas has not sent me my DVDs sense they moved. I sent an email oh where's sending it. I got nothing. Crooks.

Reason I chose this business:

I like your service and selection usually.

* Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: January 8, 2022

Good but check region
October 8th, 2021
Verified purchase
• Previous review
Reason I chose this business:

They often have the movies that I want.

Date of experience: October 8, 2021

Thumbnail of user nadinea52
Pennsylvania
1 review
0 helpful votes
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February 9th, 2022
Verified purchase

Setting up an account is a pain -- and I have one under *******@att.net. But I was hacked and can no longer access that email/.

Reason I chose this business:

Cause you had the book I want.

Date of experience: February 9, 2022

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From the business

We love browsing books, drinking coffee, and talking with people who love good stories.

Business History

Born from Interloc, a database for proffesional booksellers, Alibris has spent over two decades connecting book lovers to book sellers. It's the premier marketplace for textbooks, used books and rare, out-of-print books and supports countless small booksellers across the country. With over 270 million books, Alibris has something for you.

Company Representative

Thumbnail of user mikef1003
Mike F.
Director of Client Services
Typically responds within 2 days

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