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    Alibris

2024 SITEJABBER AWARD

Alibris

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Overview

Alibris has a rating of 4.7 stars from 93,365 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibris most frequently mention great prices, good price, and shopping experience. Alibris ranks 1st among Used Books sites.

  • Service
    668
  • Value
    7604
  • Shipping
    7593
  • Quality
    7592

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 93%
Positive
17,809
Neutral
792
Negative
542
View ratings trends
30
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How would you rate Alibris?

Reviews (93,365)

Rating

Timeframe

Other

Reviews that mention popular keywords

shopping experience (1120) web site (348) use site (212) credit card (495) billing address (202) coupon code (243) shopping cart (178) email address (83)
Thumbnail of user sybild6
Wisconsin
1 review
0 helpful votes
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February 16th, 2021
Verified purchase

I am always happy with the many choices and detailed information about the books & the sellers posted on your site.

Date of experience: February 16, 2021

Thumbnail of user cherylp1038
Michigan
1 review
0 helpful votes
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January 20th, 2023
Verified purchase

Everything's there that I want to look at, easy to go from one book to another great prices fast check out.

Reason I chose this business:

I chose alibris because of the price of the book

Date of experience: January 20, 2023

Thumbnail of user dans1621
Minnesota
1 review
0 helpful votes
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August 4th, 2022
Verified purchase
• Updated review

Alibris has the books I'm looking for. Often at a better price, but just having the books available, is really great.

Reason I chose this business:

Quick, easy, found my book. Nothing quite like it.

Date of experience: August 4, 2022

Any book I need, mailed to my house
April 7th, 2021
Verified purchase
• Previous review

Any book I need, mailed to my house. Can't beat it.

Reason I chose this business:

Relationship, quick, easy, more than the library or a new book store.

Date of experience: April 7, 2021

Thumbnail of user nethas
Cyprus
1 review
0 helpful votes
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December 30th, 2022
Verified purchase

Great website where I found everything I was looking for at reasonable prices. The only drawback is the high shipping costs.

Reason I chose this business:

Looking for old books that are out of print and difficult to find at reasonable prices.

Date of experience: December 30, 2022

Thumbnail of user bettinam10
New Jersey
2 reviews
0 helpful votes
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January 23rd, 2023
Verified purchase

Finding options was easy and updating my payment method was the simplest I have ever encountered. Great books at great prices.

Reason I chose this business:

Great source for used books. I like a great deal!

Date of experience: January 23, 2023

Thumbnail of user anneh880
Minnesota
2 reviews
0 helpful votes
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January 25th, 2023
Verified purchase

Seller's clear information about book condition, plus seller rating, plus price, made it easy to decide which used copy to buy.

Reason I chose this business:

Best options today.

Date of experience: January 25, 2023

Thumbnail of user brendas1784
Ohio
1 review
0 helpful votes
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December 8th, 2021
Verified purchase

First of all, you had the titles I wanted! And the checkout was easy, hopefully the shipping will come through timely.

Reason I chose this business:

Couldn't find what I needed on another site but Alibris popped up having one of my titles.

Date of experience: December 8, 2021

Thumbnail of user godelieved
Oregon
2 reviews
0 helpful votes
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May 31st, 2021
Verified purchase

So far, so good. Shipping costs a little on the high side though! Won't really know until I get the book.

Reason I chose this business:

As a big fan of Ruth Rendell, I've read all her books over the years. Or so I thought anyway. I was pleasantly surprised to find one that I have not come across before and another one that I'm not sure about. This made my day because Rendell has been deceased since 2015 and I very much used to look forward to her new books coming out.

Date of experience: May 31, 2021

Thumbnail of user bettief5
Indiana
1 review
0 helpful votes
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March 24th, 2022
Verified purchase

Very satisfied. Dont shop often but always get the books in good shape and in a good delivery time. Thank you

Reason I chose this business:

Missing some of the series books and found them here

Date of experience: March 24, 2022

Thumbnail of user paulal560
Texas
1 review
0 helpful votes
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December 2nd, 2022
Verified purchase

I usually find the books I'm looking for on Alibris at a good price with fair shipping price and timely shipping.

Reason I chose this business:

If something is out of print, I go to you to fins it. And, I usually do.

Date of experience: December 2, 2022

Thumbnail of user tonew3
Australia
1 review
0 helpful votes
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January 25th, 2022
Verified purchase
• Updated review

You lost two orders I was making. I buy books on Abe rather than Alibris for that reason. You are hopeless.

* Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: December 26, 2021

Thanks very much
July 16th, 2021
Verified purchase
• Previous review

Date of experience: July 16, 2021

Thumbnail of user cassandrab261
New Jersey
1 review
0 helpful votes
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February 23rd, 2022
Verified purchase
• Updated review

If other book stores are selling the same book more expensively, you can bet Alibris.com has that book at discount prices.

Reason I chose this business:

As I expressed above Alibris.com will sell the same book at a discount price. Thank you Alibris.com!

Date of experience: February 23, 2022

Alibris is the Best!
February 4th, 2022
Verified purchase
• Previous review

Alibris is the Best! It's been my pleasure! Thank you, Alibris.

Reason I chose this business:

I thought I would use the $15 coupon send to my email.

Date of experience: February 4, 2022

Thumbnail of user reubenl37
California
1 review
0 helpful votes
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July 24th, 2023
Verified purchase

Search results consistent w/ search term and item condition and price easy to locate for two items I am interested in

Reason I chose this business:

Items I wanted were costlier at brick & mortar retailers and not much to choose from

Date of experience: July 24, 2023

Thumbnail of user christinab632
Washington
1 review
0 helpful votes
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July 13th, 2022
Verified purchase
• Updated review

I love this site and use it regularly for the bibliography of a novel writing project and for general interest book.

Reason I chose this business:

It's my go to place for buying book.

Date of experience: July 13, 2022

I LOVE having an alternative to Amazon
March 6th, 2021
Verified purchase
• Previous review

I LOVE having an alternative to Amazon. Thank you.

Reason I chose this business:

You are my standard go-to as I avoid Amazon

Date of experience: March 6, 2021

Thumbnail of user rened151
New Mexico
1 review
0 helpful votes
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June 28th, 2023
Verified purchase

Tons of titles available across a wide range of conditions and prices. We've used alibris for years and keep coming back!

Date of experience: June 28, 2023

Thumbnail of user jemab
Texas
2 reviews
0 helpful votes
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July 2nd, 2021
Verified purchase

I love Alibris! Easy to find any level of book - from enjoyment to collecting - its all there on any subject. :)

Reason I chose this business:

The best source for selection and price. Also a great user friendly web-page

Date of experience: July 2, 2021

Thumbnail of user sallyb544
Rhode Island
2 reviews
0 helpful votes
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July 25th, 2023
Verified purchase

This is my second purchase. I was more than satisfied with the first book I bought. It was in excellent condition.

Reason I chose this business:

Did a Google search for a book of interest. This is how I located Alibris. I prefer to buy used books. Why let a good thing go to waste.

Date of experience: July 25, 2023

Thumbnail of user renen34
Virginia
2 reviews
0 helpful votes
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January 4th, 2023
Verified purchase
• Updated review

My experience finding and ordering is just fine but have difficulty seeing where and how to apply coupon and free shipping

Reason I chose this business:

I got an email saying I had a $20 coupon expiring at midnight. Didn't use it because I couldn't see where and how to do it

Date of experience: January 4, 2023

I have always been satisfied when using Alibris
January 4th, 2022
Verified purchase
• Previous review
Reason I chose this business:

Because of past satisfaction

Date of experience: January 4, 2022

Thumbnail of user peterv577
Washington
1 review
0 helpful votes
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November 20th, 2021
Verified purchase
• Updated review

This was quick and easy. I like seeing where the sellers are so I can try to minimize the shipping distance.

Reason I chose this business:

Excellent selection of used books.

Date of experience: November 20, 2021

This isn't the most sophisticated website, but it works...
September 25th, 2021
Verified purchase
• Previous review

This isn't the most sophisticated website, but it works well enough.

Reason I chose this business:

I like that this is a low-key site, offering used books instead of everything needing to be new. And... it's not Amazon. That's a big reason for being here. I hope my credit card information is very secure - that's important to me. Thanks.

Date of experience: September 25, 2021

I always come here before resorting to Behemoth A,...
April 8th, 2021
Verified purchase
• Previous review

I always come here before resorting to Behemoth A, whom I do not like. The selection isn't as big, but I check here first, if only because it's not that other company. I haven't checked to see that Alibris actually treats it's sellers any better - I hope they do. The site is pretty easy to navigate and ordering is a breeze, once I find a book or a dvd.

Date of experience: April 8, 2021

Thumbnail of user salvatorec87
New York
1 review
0 helpful votes
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April 8th, 2022
Verified purchase
• Updated review

As I read more I find buying used books a pleasure. The condition of the book is always acceptable to great.

Reason I chose this business:

Every book I have searched I have found here. I have saved considerable money to read books I could not afford.

Date of experience: April 8, 2022

Love shopping here, easy to find books I am looking...
October 11th, 2021
Verified purchase
• Previous review

Love shopping here, easy to find books I am looking for.

Reason I chose this business:

I am a member

Date of experience: October 11, 2021

Thumbnail of user johne1891
Arizona
1 review
0 helpful votes
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January 2nd, 2022
Verified purchase

Pleasant site to search for whatever you're looking for. Very informative which makes it simple to find the exact editions needed.

Reason I chose this business:

Alibris had both editions I needed. The price was a much appreciated surprise.

Date of experience: January 2, 2022

Thumbnail of user christinew1966
West Virginia
1 review
0 helpful votes
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April 21st, 2024
Verified purchase

Alibris sent me the book I ordered in excellent condition in a resonable timeframe for a decent price.

Value
Shipping
Quality

Date of experience: April 11, 2024

Thumbnail of user hollym326
Maine
1 review
0 helpful votes
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November 21st, 2021
Verified purchase
• Updated review

Easy to navigate, and I like seeing the location of each bookshop, so I can coordinate purchases and save on shipping.

Reason I chose this business:

I want to support independent booksellers and I hate Amazon.

Date of experience: November 21, 2021

I found everything I was looking for--including hard-to-find...
February 12th, 2021
Verified purchase
• Previous review

I found everything I was looking for--including hard-to-find items. I can always count on alibris for rare and delicious books!

Reason I chose this business:

I'm so happy to have a non-Amazon option that allows me to support independent booksellers!

Date of experience: February 12, 2021

Thumbnail of user johnh7927
Virginia
1 review
0 helpful votes
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December 9th, 2022
Verified purchase

Thank you for having what I was looking for at a great price. The search was easy, checkout fast and courteous.

Reason I chose this business:

Best price.

Date of experience: December 9, 2022

Thumbnail of user jackl958
Alabama
1 review
0 helpful votes
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October 1st, 2023
Verified purchase
• Updated review

Shipping costs are outrageous. I ship books all over the country and the prices are so inflated as to be gouging.

Reason I chose this business:

Need a book for a bible study

* Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: September 1, 2023

Everyone else wanted a month to ship and still charge...
December 26th, 2022
Verified purchase
• Previous review

Everyone else wanted a month to ship and still charge $25 for it.

Reason I chose this business:

I used to sell on Alibris

Date of experience: December 26, 2022

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From the business

We love browsing books, drinking coffee, and talking with people who love good stories.

Business History

Born from Interloc, a database for proffesional booksellers, Alibris has spent over two decades connecting book lovers to book sellers. It's the premier marketplace for textbooks, used books and rare, out-of-print books and supports countless small booksellers across the country. With over 270 million books, Alibris has something for you.

Company Representative

Thumbnail of user mikef1003
Mike F.
Director of Client Services
Typically responds within 2 days

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