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    Alibris

2024 SITEJABBER AWARD

Alibris

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Overview

Alibris has a rating of 4.7 stars from 93,340 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibris most frequently mention great prices, good price, and shopping experience. Alibris ranks 1st among Used Books sites.

  • Service
    667
  • Value
    7590
  • Shipping
    7579
  • Quality
    7578

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 93%
Positive
17,813
Neutral
792
Negative
541
View ratings trends
30
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How would you rate Alibris?

Reviews (93,340)

Rating

Timeframe

Other

Reviews that mention popular keywords

shopping experience (1120) web site (348) use site (212) credit card (495) billing address (202) coupon code (243) shopping cart (178) email address (83)
Thumbnail of user jamesh6412
New Jersey
1 review
0 helpful votes
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March 29th, 2023
Verified purchase

Quick and easy. Was looking for his short stories, but found this which I have not read and decided this was a great alternate choice.

Reason I chose this business:

It was the only place that had this author

Date of experience: March 29, 2023

Thumbnail of user timothyc816
Iowa
1 review
0 helpful votes
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October 24th, 2021
Verified purchase

So far, so good! My first order and it was extremely easy and user friendly. Looking forward to seeing how the processing and delivery go.

Reason I chose this business:

Availability of the book I was looking for in New copy as opposed to used.

Date of experience: October 24, 2021

Thumbnail of user michaelw3080
Colorado
1 review
0 helpful votes
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February 12th, 2021
Verified purchase

You are seriously missing out in your full potential for literary adventure if you are not considering Alibris for any new or used book acquisition.

Reason I chose this business:

Alibris is a highly competitive service providing economical access to literature for the everyman.

Date of experience: February 12, 2021

Thumbnail of user michaelk3165
Virginia
1 review
0 helpful votes
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August 13th, 2021
Verified purchase

Quick. I found the book I was looking for. Was tempted to buy more as I saw many titles that interested me. Straight forward checkout.

Date of experience: August 13, 2021

Thumbnail of user michaelk4033
Colorado
1 review
0 helpful votes
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June 7th, 2022
Verified purchase

A little bit confusing on free shipping qualification, I've added more books and system kept telling me add more and more (same amount of $15.83)...

Reason I chose this business:

To get the books I've been searching for a VERY long time.

Date of experience: June 7, 2022

Thumbnail of user lateefahw2
Florida
1 review
0 helpful votes
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February 1st, 2024
Verified purchase

It seems i lost 4 books, put them in the cart and proceeded to look for other books of interest, when went to check, i no longer had the first 4.

Reason I chose this business:

I love alibris

Date of experience: January 25, 2024

Thumbnail of user lenm139
California
1 review
0 helpful votes
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January 28th, 2022
Verified purchase

This album set was hard to find, no new ones available. I am trusting the condition of this set is as stated by the seller.

Reason I chose this business:

I was searching for a hard-to-find item.

Date of experience: January 28, 2022

Thumbnail of user mauras45
Georgia
1 review
0 helpful votes
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November 3rd, 2021
Verified purchase

Appreciate the customer service. The specific one I ordered was not available you refunded and sent a link for a replacement. You made it easy

Date of experience: November 3, 2021

Thumbnail of user randyd324
Utah
1 review
0 helpful votes
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June 27th, 2021
Verified purchase

There was no way to call to ask question, and some books showed as available for free shipping, and yet included shipping charges - poor pr

Reason I chose this business:

To see if there were books available from an author

* Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: May 28, 2021

Thumbnail of user stephanieb1992
Maryland
1 review
0 helpful votes
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January 30th, 2022
Verified purchase
• Updated review

Best feature of the site is the automatic comparison of book and shipping costs - it's refreshing to have a service help you to save money.

Date of experience: January 30, 2022

A great site that consolidates a variety of sellers...
January 28th, 2022
Verified purchase
• Previous review

A great site that consolidates a variety of sellers at fair prices. Additionally, Alibris offers alternative selections that identify the lowest book and shipping costs; and the 12 hour hold window is a great convenience.

Reason I chose this business:

Best prices and inventory

Date of experience: January 28, 2022

Thumbnail of user roseannem78
Georgia
1 review
0 helpful votes
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April 23rd, 2022
Verified purchase

Your site was easy to navigate. I found exactly what I was looking for easily and checkout with PayPal was a breeze. Will be back!

Reason I chose this business:

Found listing with Google search

Date of experience: April 23, 2022

Thumbnail of user beths26
Washington
2 reviews
1 helpful vote
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March 29th, 2022
Verified purchase

Was able to sign up for alerts on this book and see when the book was available for a reasonable price. My uncle wrote it:)

Reason I chose this business:

I wanted to support this book store rather than Amazon and the prices were similar.

Date of experience: March 29, 2022

Thumbnail of user sherryh335
California
1 review
0 helpful votes
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March 26th, 2021
Verified purchase

Sometimes it takes a long time for an order to be shipped. I ordered a book 10 days ago and it is not even shipped.

Reason I chose this business:

Cheap prices of books

Date of experience: March 26, 2021

Thumbnail of user michaelh3944
Illinois
1 review
0 helpful votes
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February 1st, 2022
Verified purchase
• Updated review

Shipping costs need to be easier to see other than waiting until the end. Also, more information on the books would help determine the purchase.

Reason I chose this business:

I love books

* Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: January 2, 2022

You're keeping books alive
June 16th, 2021
Verified purchase
• Previous review
Reason I chose this business:

You had what I needed

Date of experience: June 16, 2021

Thumbnail of user rickr784
Washington
2 reviews
0 helpful votes
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December 27th, 2021
Verified purchase

I haven't purchased on Alibris for several years. They've streamlined the process and it's much easier than it was. I like the site very much.

Reason I chose this business:

I know it’s a good site for used books.

Date of experience: December 27, 2021

Thumbnail of user julianb224
Washington
1 review
0 helpful votes
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December 16th, 2022
Verified purchase

Gauging the condition of things is fairly difficult, but to be fair, how much time can a seller spend establishing the condition of an item.

Reason I chose this business:

Just an album nobody cares about I couldn't find elsewhere.

Date of experience: December 16, 2022

Thumbnail of user susang2563
Georgia
1 review
0 helpful votes
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December 26th, 2021
Verified purchase

Needed these books! So grateful I could find them at the price I desired. Merry Christmas & A Healthier New Year 2022 for ALL!

Date of experience: December 26, 2021

Thumbnail of user candacel151
North Carolina
1 review
0 helpful votes
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March 4th, 2023
Verified purchase

Easy to find books, easy checkout + i liked the cart options to change books - price saver found me a new copy for slightly less

Reason I chose this business:

+i avoid amazon as much as possible.
+bing shopping $ back

Date of experience: March 4, 2023

Thumbnail of user jeannen125
Washington
2 reviews
0 helpful votes
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September 15th, 2022
Verified purchase

Left the screen to try and see where book would be shipped from and lost all my info and had to start over again. Sigh.

Reason I chose this business:

A friend found where I could get this Bible at a reasonable price. I hope the pring is not too small.

Date of experience: September 15, 2022

Thumbnail of user josed404
Puerto Rico
1 review
0 helpful votes
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December 12th, 2021
Verified purchase

Add a gift message option and a notice telling us we'll choose the shipping address before completing the order, and it would be five stars.

Reason I chose this business:

Great service and prices. Also, to spread my purchases around.

Date of experience: December 12, 2021

Thumbnail of user geraldh243
California
1 review
0 helpful votes
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February 26th, 2021
Verified purchase

Great way to get your collections filled. But need to working on shipping cost way to high especially when order from same store multiple items

Reason I chose this business:

Cheap and easy

Date of experience: February 26, 2021

Thumbnail of user geraldm400
Texas
1 review
0 helpful votes
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September 19th, 2021
Verified purchase

Alibris has always been a go to site for very interesting and obscure books in addition to well-known volumes. Always worthwhile took take a look.

Reason I chose this business:

Found what I wanted at good proces

Date of experience: September 19, 2021

Thumbnail of user mollieg22
Georgia
1 review
0 helpful votes
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April 29th, 2022
Verified purchase

Handy for when you want to know about a used book listing without having to check everyday yourself to see if it's now for sale.

Reason I chose this business:

Alibris alerted me to an out of print book coming available and at a less-expensive price than I’d seen elsewhere.

Date of experience: April 29, 2022

Thumbnail of user judil67
Illinois
1 review
0 helpful votes
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January 5th, 2023
Verified purchase

I need 2 copies of this book.
Although I hoped to get free shipping, the cost is reasonable. Thank you for offering this great book!

Date of experience: January 5, 2023

Thumbnail of user virginiaw680
California
1 review
0 helpful votes
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November 22nd, 2021
Verified purchase

I love the fact that i could find all the books my son wanted for Christmas and dint have to pay a fortune for them.

Reason I chose this business:

Your site popped up on my amazon account while i was looking for my sons book so i checked your site out.

Date of experience: November 22, 2021

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From the business

We love browsing books, drinking coffee, and talking with people who love good stories.

Business History

Born from Interloc, a database for proffesional booksellers, Alibris has spent over two decades connecting book lovers to book sellers. It's the premier marketplace for textbooks, used books and rare, out-of-print books and supports countless small booksellers across the country. With over 270 million books, Alibris has something for you.

Company Representative

Thumbnail of user mikef1003
Mike F.
Director of Client Services
Typically responds within 2 days

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