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    Alibris

2024 SITEJABBER AWARD

Alibris

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Overview

Alibris has a rating of 4.7 stars from 93,330 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibris most frequently mention great prices, good price, and shopping experience. Alibris ranks 1st among Used Books sites.

  • Service
    667
  • Value
    7588
  • Shipping
    7577
  • Quality
    7576

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 93%
Positive
17,811
Neutral
792
Negative
540
View ratings trends
30
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How would you rate Alibris?

Reviews (93,330)

Rating

Timeframe

Other

Reviews that mention popular keywords

shopping experience (1120) web site (348) use site (212) credit card (495) billing address (202) coupon code (243) shopping cart (178) email address (83)
Thumbnail of user jorgea261
Ecuador
1 review
0 helpful votes
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March 20th, 2021
Verified purchase

Too complicated and awkward, I felt. It could be that I was using my phone to place the order. Or it could have been me.

Reason I chose this business:

I have made purchases here before.

Date of experience: March 20, 2021

Thumbnail of user glorias530
Missouri
2 reviews
0 helpful votes
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November 11th, 2021
Verified purchase

You have books by an author I just discovered. Finding them was easy, restraining myself from buying more was hard. Checkout was simple. Thank you.

Reason I chose this business:

I found you yesterday, looking for a special coloring book for my son.

Date of experience: November 11, 2021

Thumbnail of user jillc782
Indiana
1 review
0 helpful votes
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August 8th, 2023
Verified purchase

Happy happy happy! Always find what I need and it always gets me so excited to receive my books this is the best website ever!

Reason I chose this business:

Cost and quick deliveries

Date of experience: August 8, 2023

Thumbnail of user kristenh217
Utah
1 review
0 helpful votes
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March 10th, 2021
Verified purchase

Always a great selection with fantastic prices. Easy to navigate too. I don't always find what i want but more often than not I do.

Reason I chose this business:

Because I knew I would get a better deal on my choice of book than anywhere else.

Date of experience: March 10, 2021

Thumbnail of user annm2121
Vermont
2 reviews
0 helpful votes
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October 23rd, 2022
Verified purchase

The site was easy to use, fast and I easily found what I was looking for at the lowest price I've seen. Very happy overall!

Date of experience: October 23, 2022

Thumbnail of user janicer435
Virginia
1 review
0 helpful votes
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January 23rd, 2022
Verified purchase

Good, except one book I chose said $4.99 shipping but at check out it was $7.99? So I deleted it and found another book.
Thanks.

Date of experience: January 23, 2022

Thumbnail of user judyl907
New York
1 review
0 helpful votes
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June 13th, 2023
Verified purchase

The site said that the credit card I wanted to use has expired, but it hasn't, so I had to put in a different one.

Reason I chose this business:

It had the book I wanted.

Date of experience: May 14, 2023

Thumbnail of user beverlyr347
Massachusetts
1 review
0 helpful votes
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May 12th, 2023
Verified purchase
• Updated review

I have always had good experience with Alibris used book orders, and prefer used books for both the cost savings and the re-use of resources.

Reason I chose this business:

Good prices and service, and recycles books.

Date of experience: May 12, 2023

I have had good experience ordering from Alibris
April 25th, 2023
Verified purchase
• Previous review
Reason I chose this business:

Alibris price for this book was lower than Thriftbooks.com, the other used book site I use.

Date of experience: April 25, 2023

I have had very good experiences ordering through alibris
February 7th, 2023
Verified purchase
• Previous review

I have had very good experiences ordering through alibris. So far no problems after multiple successful orders.

Reason I chose this business:

Good past experiences

Date of experience: February 7, 2023

Good values
April 5th, 2022
Verified purchase
• Previous review

Good values. Books have come in reasonable time, and have been in condition listed.

Reason I chose this business:

Best price found for this book.

Date of experience: April 5, 2022

Thumbnail of user jessicac1499
Texas
2 reviews
0 helpful votes
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August 9th, 2023
Verified purchase

Easy to find books and the books are usually a great price. There has only been a few books that I could get cheaper elsewhere.

Reason I chose this business:

I used it before.

Date of experience: August 9, 2023

Thumbnail of user dr.z2
Texas
1 review
0 helpful votes
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November 21st, 2022
Verified purchase

In today's world, trust is an issue. I have used Alibris from time to time for many years. To date, you have not disappointed me.

Reason I chose this business:

I trust Alibris.

Date of experience: November 21, 2022

Thumbnail of user moriyar
Oregon
1 review
0 helpful votes
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July 2nd, 2022
Verified purchase

Your site seems to be a tad slow for when I look at a listing. I'd also like to search for listings based on distance

Reason I chose this business:

Amazon alternative and more local shipping/store than global.

Date of experience: June 2, 2022

Thumbnail of user nanc49
Illinois
1 review
0 helpful votes
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October 23rd, 2022
Verified purchase

Would like a little about the story so I know which ones I've read. Still, the price is so good, I can't pass it up.

Date of experience: October 23, 2022

Thumbnail of user sofiad66
Kentucky
2 reviews
0 helpful votes
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May 15th, 2021
Verified purchase

I love how easy is to find books and all the options that they offer. Really great website to find books at a reasonable price.

Reason I chose this business:

My sister has purchased some books from this website, and they always turn out great

Date of experience: May 15, 2021

Thumbnail of user jimmyw48
Minnesota
2 reviews
5 helpful votes
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November 23rd, 2022
Verified purchase

I've been shopping at Alibris for many years. Purchases are a breeze, it's easy to find hard to find books, and the prices are great

Reason I chose this business:

Always my go-to for books first. Every once in a while I shop around for other online shops and I always end up back here

Date of experience: November 23, 2022

Thumbnail of user josephm2681
California
1 review
0 helpful votes
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December 21st, 2021
Verified purchase

Since PayPal fills in all of my information, it would be great to be offered the option of choosing it first and saving some typing.

Reason I chose this business:

Although as a tutor I would prefer one- or two-day delivery (so I can read up before school recommences January 3), I'd rather give you my business than shop at that billionaire's site.

Date of experience: December 21, 2021

Thumbnail of user lioel
Canada
1 review
0 helpful votes
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January 15th, 2024
Verified purchase

Shipping cost too much, at beginning write C$7,but actualy C$12 each book. So total for 3 book shipping = C$ 36 (same supplier).

Reason I chose this business:

Book price is good

Date of experience: January 8, 2024

Thumbnail of user lindal4132
Washington
1 review
0 helpful votes
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March 23rd, 2024
Verified purchase

It's easy to order with Alibris. They always have what I want/need. Great customer service, and fast shipping.

Reason I chose this business:

Best price for a the dvd

Date of experience: March 13, 2024

Thumbnail of user stuarts316
Virginia
2 reviews
0 helpful votes
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March 18th, 2024
Verified purchase
• Updated review

Should offer free shipping on large orders. Should indicate in searches sellers in basket to reduce shipping costs

Date of experience: March 8, 2024

Entering address information for order
October 29th, 2023
Verified purchase
• Previous review
Reason I chose this business:

Hate amazon

Date of experience: September 29, 2023

Credit card process not working, forced to use PayPal
August 26th, 2023
Verified purchase
• Previous review
Reason I chose this business:

Hate amazon

Date of experience: July 27, 2023

Thumbnail of user lauraw2351
Oregon
1 review
0 helpful votes
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January 22nd, 2024
Verified purchase

I love to buy books in Alibris I can find new hard cover and the ones that are used they are always in good condition they are also mail very fast.

Reason I chose this business:

Is the best service

Date of experience: January 22, 2024

Thumbnail of user johnb10394
California
2 reviews
0 helpful votes
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January 22nd, 2023
Verified purchase

IT WASN'T PERFECT. IT KEPT REJECTING MY 9 DIGIT ZIPCODE EVEN
THOUGH I FOLLOW INSTRUCTIONS EXACTLY. FINALLY I GAVE UP AND JUST USED THE 5-DIGIT ZIPCODE. SOMEBODY OUGHT TO FIX YOUR WEB PAGE.

Date of experience: January 22, 2023

Thumbnail of user peterg1552
Georgia
1 review
0 helpful votes
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February 11th, 2024
Verified purchase
• Updated review

It was difficult to get it to stop when signing in. I also did not see the $5 coupon applied to my order.

Reason I chose this business:

I have been doing business with Alibris for over 20 years.

Date of experience: February 11, 2024

Wide selection of copies of the book I was looking...
December 10th, 2022
Verified purchase
• Previous review

Wide selection of copies of the book I was looking for. Reasonably priced as used.

Reason I chose this business:

Long time satisfied customer.

Date of experience: December 10, 2022

Thumbnail of user allisonb588
Ohio
1 review
0 helpful votes
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February 22nd, 2024
Verified purchase

I've been looking for this book for a while now, glad to be able to get it without taking out a loan!

Reason I chose this business:

This is the first time I’ve heard of it. It was a top result of a Google search, and I thought I’d give it a try.

Date of experience: February 22, 2024

Thumbnail of user charlottel184
California
2 reviews
0 helpful votes
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March 9th, 2024
Verified purchase

It would be nice to include the shipping cost, which will help the buyer to decide if they can afford it.

Reason I chose this business:

The selection of Christian movies I have not been able to find elsewhere at a decent price.

Date of experience: February 28, 2024

Thumbnail of user jolenel37
Texas
1 review
0 helpful votes
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October 24th, 2021
Verified purchase

I like using Alibris because of the selection they have and the fact that I can buy bargain books if I need to for my budget, but I can also usually find new books at a good price if I want new ones.

Reason I chose this business:

I was looking for books for personal and informational purposes on a particular topic and didn't have a particular title or edition in mind. Alibris has a good selection of books at varying prices, so I started there. It was a good place to start. I found plenty of books on the topic, bought several at great prices, and used the "optimize cart" feature to get an even better deal. I love this company.

Date of experience: October 24, 2021

Thumbnail of user patricias4897
Pennsylvania
1 review
0 helpful votes
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June 17th, 2024
Verified purchase

See above it was too expensive. Was in good shape but too much.

Value
Shipping
Quality

Date of experience: June 7, 2024

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From the business

We love browsing books, drinking coffee, and talking with people who love good stories.

Business History

Born from Interloc, a database for proffesional booksellers, Alibris has spent over two decades connecting book lovers to book sellers. It's the premier marketplace for textbooks, used books and rare, out-of-print books and supports countless small booksellers across the country. With over 270 million books, Alibris has something for you.

Company Representative

Thumbnail of user mikef1003
Mike F.
Director of Client Services
Typically responds within 2 days

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