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    Alibris

2024 SITEJABBER AWARD

Alibris

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Overview

Alibris has a rating of 4.7 stars from 93,325 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibris most frequently mention great prices, good price, and shopping experience. Alibris ranks 1st among Used Books sites.

  • Service
    667
  • Value
    7585
  • Shipping
    7574
  • Quality
    7573

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 93%
Positive
17,824
Neutral
792
Negative
541
View ratings trends
30
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How would you rate Alibris?

Reviews (93,325)

Rating

Timeframe

Other

Reviews that mention popular keywords

shopping experience (1120) web site (348) use site (212) credit card (495) billing address (202) coupon code (243) shopping cart (178) email address (83)
Thumbnail of user amandat774
Texas
1 review
0 helpful votes
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July 9th, 2021
Verified purchase

Good, although some of my books that I have ordered have come slightly damaged, but overall I am very satisfied!

Reason I chose this business:

Looking for cheaper options!

Date of experience: July 9, 2021

Thumbnail of user adonaidc
New Jersey
1 review
0 helpful votes
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May 22nd, 2021
Verified purchase

The experience was excellent. Simple to sign up. Enjoyed the automatic price savings option shown in the check out process.

Reason I chose this business:

Reasonable prices books.

Date of experience: May 22, 2021

Thumbnail of user samanthas790
New Hampshire
1 review
0 helpful votes
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May 21st, 2021
Verified purchase

I love alibris, it is the only online resource I use for books.
I have had great experiences every time.

Date of experience: May 21, 2021

Thumbnail of user simonep55
Maryland
1 review
0 helpful votes
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August 10th, 2021
Verified purchase

I love Alibris. Was looking for a copy of a childhood favorite (published in 1972!) and Alibris had many options.

Reason I chose this business:

Broad selection, out-of-print, reliable sellers, and I'm trying to buy more used books vs brand-new books.

Date of experience: August 10, 2021

Thumbnail of user danielas171
California
1 review
0 helpful votes
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June 25th, 2023
Verified purchase

I didn't see the estimated shipping time until the last step, after I entered payment information. Should be shown before

Date of experience: May 26, 2023

Thumbnail of user janm661
Massachusetts
3 reviews
0 helpful votes
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May 18th, 2022
Verified purchase

So far so good... but just ordering isn't not complete shopping... so ask me again after I receive the book.

Reason I chose this business:

I was going for the less expensive book... so even with your shipping cost it still was a bit cheaper than ThriftBooks (which ships free). Now the issue will be... how long does it take to arrive. ThriftBooks is usually 4-7 days.

Date of experience: April 18, 2022

Thumbnail of user bethe129
Arkansas
1 review
0 helpful votes
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November 15th, 2021
Verified purchase

Website is very easy to navigate and past experience with Alibris makes this my go to website for used books.

Reason I chose this business:

Always my first choice when looking for a book. I have never had a bad experience with Alibris.

Date of experience: November 15, 2021

Thumbnail of user jamesm4873
Oregon
1 review
0 helpful votes
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May 25th, 2021
Verified purchase

Although you dont always have what i'm looking for you're easy to navigate through and you do have interesting stuff

Date of experience: May 25, 2021

Thumbnail of user maryg2437
New Mexico
1 review
0 helpful votes
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September 14th, 2022
Verified purchase
• Updated review

I thought that buying two books from the same supplier would reduce the shipping charges but I was apparently wrong.

Reason I chose this business:

Traditional

Date of experience: September 14, 2022

Easy to use site
January 22nd, 2022
Verified purchase
• Previous review
Reason I chose this business:

It is my go-to site for books

Date of experience: January 22, 2022

Thumbnail of user drw357
California
1 review
0 helpful votes
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January 27th, 2024
Verified purchase
• Updated review

It was a little challenging to change the billing address, but otherwise easy to work with the web site.

Reason I chose this business:

Wanted this particular book for a friend

Date of experience: January 27, 2024

I wasn't able to change the erroneous address on the...
February 2nd, 2024
Verified purchase
• Previous review

I wasn't able to change the erroneous address on the payment with my Am. Express card?
Dr. Ken Ware

Reason I chose this business:

Good experience in the past

Date of experience: January 26, 2024

Easy spesy
December 25th, 2021
Verified purchase
• Previous review
Reason I chose this business:

Good results over the years

Date of experience: December 25, 2021

Excellent...
November 9th, 2021
Verified purchase
• Previous review

Excellent...

Reason I chose this business:

Great past experience

Date of experience: November 9, 2021

Thumbnail of user lauras2223
Wisconsin
1 review
0 helpful votes
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August 13th, 2021
Verified purchase

I wish the shipping was cheaper but the books have all been as listed. I've shared the site with others

Date of experience: August 13, 2021

Thumbnail of user boes3
Hawaii
1 review
0 helpful votes
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August 1st, 2021
Verified purchase

Overall my experience was fine. My only complaint is that I was not given an option to choose expedited shipping.

Reason I chose this business:

Alibris was the option with the best price for the book I need.

Date of experience: July 2, 2021

Thumbnail of user brandong286
New York
1 review
0 helpful votes
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May 28th, 2021
Verified purchase

Was happy with the ordering process and the prices. Waiting on the items to be received now for complete review

Reason I chose this business:

Found a rare find

Date of experience: May 28, 2021

Thumbnail of user michaels6613
Minnesota
1 review
0 helpful votes
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October 9th, 2022
Verified purchase
• Updated review

Easy to examine book inventory and filter by what matters most to me. Clean, simple UI. Just what I need.

Reason I chose this business:

Best inventory of used books anywhere.

Date of experience: October 9, 2022

The user interface is always easy to navigate and allows...
September 17th, 2022
Verified purchase
• Previous review

The user interface is always easy to navigate and allows me to focus on the specific aspects of each book (condition, etc.).

Reason I chose this business:

Inventory and transparency

Date of experience: September 17, 2022

Easy to find books in the condition I want
May 20th, 2022
Verified purchase
• Previous review

Date of experience: May 20, 2022

Appreciate the ease with which your inventory can be...
April 18th, 2022
Verified purchase
• Previous review

Appreciate the ease with which your inventory can be navigated. It's nice to be able to sort by one's most essential characteristic, whether it's price or condition or something else.

Reason I chose this business:

Ability to navigate multiple copies of same book

Date of experience: April 18, 2022

Easy to navigate through the available books
June 21st, 2021
Verified purchase
• Previous review

Easy to navigate through the available books - some sellers are better than others at providing proper descriptions. That transparency matters to me, and helps me to discern a good seller from a bad one.

Reason I chose this business:

Inventory and ease of use with UI

Date of experience: June 21, 2021

Thumbnail of user carmelitan1
New Mexico
1 review
0 helpful votes
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March 29th, 2022
Verified purchase

Easy and fast. Will continue to use and let my fellow friends and family know how convenient this sight is.

Reason I chose this business:

Price on used books and availability.

Date of experience: March 29, 2022

Thumbnail of user carmenb454
New York
1 review
0 helpful votes
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April 24th, 2023
Verified purchase

Clear on the seller and charges. I like that I am supporting Goodwill and hope to buy from them again.

Reason I chose this business:

The prices were great.

Date of experience: April 24, 2023

Thumbnail of user robertg4040
California
1 review
0 helpful votes
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September 26th, 2023
Verified purchase
• Updated review

I didn't expect to find this book today, since it is available to the public this day...and for only $20.01.

Reason I chose this business:

I always find what I need here.

Date of experience: September 26, 2023

I can always count on finding what I need, new or used
August 22nd, 2023
Verified purchase
• Previous review

I can always count on finding what I need, new or used. I've been using alibris since 2004.

Reason I chose this business:

Looking for a gift.

Date of experience: August 22, 2023

I love shopping on Alibris
April 17th, 2023
Verified purchase
• Previous review

I love shopping on Alibris. I always find what I need.

Reason I chose this business:

It's the only place I go to find books, music.

Date of experience: April 17, 2023

Found exactly what I was looking for
November 27th, 2022
Verified purchase
• Previous review
Reason I chose this business:

I've been using Alibris since I was a librarian at an elementary school.

Date of experience: November 27, 2022

Thumbnail of user jeaniek16
Florida
1 review
0 helpful votes
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September 1st, 2023
Verified purchase
• Updated review

Your website is easy to get around - great search feature. Thank you for making it easy to read 'used' books.

Reason I chose this business:

Good prices, always good service, big selection of books.

Date of experience: September 1, 2023

Very east
March 25th, 2023
Verified purchase
• Previous review

Very east. Great app.

Reason I chose this business:

Good selection.

Date of experience: March 25, 2023

Easy to navigate website using cell phone
April 11th, 2022
Verified purchase
• Previous review
Reason I chose this business:

Good prices.

Date of experience: April 11, 2022

Easy
March 9th, 2021
Verified purchase
• Previous review

Easy. Thank you for stating who the seller is so i can combine my order all from single seller.

Reason I chose this business:

Price and ease of use.

Date of experience: March 9, 2021

Thumbnail of user russellv45
Arkansas
1 review
0 helpful votes
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September 14th, 2021
Verified purchase
• Updated review

Your system makes it easy to search and I am comfortably familiar with it after several years of using it.

Reason I chose this business:

My go-to site

Date of experience: September 14, 2021

You guys make shopping for used books fun...
May 29th, 2021
Verified purchase
• Previous review

You guys make shopping for used books fun...

Reason I chose this business:

Alibris is my go-to online book source...

Date of experience: May 29, 2021

Thumbnail of user tims1724
Michigan
1 review
0 helpful votes
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April 27th, 2023
Verified purchase

Within 3-4 clicks I had my book ordered. I love the ease of finding and purchasing a book from Alibris!

Date of experience: April 27, 2023

Thumbnail of user lindas3833
South Dakota
1 review
0 helpful votes
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July 22nd, 2023
Verified purchase
• Updated review

I needed a children's library for my grandchildren's visits and could afford a nice selection from a highly rated vendor

Reason I chose this business:

Because I usually do

Date of experience: July 22, 2023

The important detail ISBN is easy to see, no extra...
July 22nd, 2023
Verified purchase
• Previous review

The important detail ISBN is easy to see, no extra searching. Vendor ratings are also easy to see and important for honest rating of condition.

Reason I chose this business:

I have been a customer of Alibris for years and go to Alibris.com first

Date of experience: July 22, 2023

Book fetch works!
May 21st, 2023
Verified purchase
• Previous review
Reason I chose this business:

Past experience with Alibris, over a decade. Wide choice of books, book fetch

Date of experience: May 21, 2023

This is where the best deals are found on the widest...
March 19th, 2023
Verified purchase
• Previous review

This is where the best deals are found on the widest selection of books

Reason I chose this business:

I am returning customer looking for a hard to find textbook

Date of experience: March 19, 2023

Choosing free ship eligible books requires a lot of...
October 26th, 2021
Verified purchase
• Previous review

Choosing free ship eligible books requires a lot of mental gymnastics and concentration and returning to my cart does not always return me to the messages for codes or free shipping eligibility. I simply bought less this time and will return when I'm up for the challenge of remembering how to stay in the free ship eligible shopping area

Reason I chose this business:

Best price and best selection of many technical books

Date of experience: September 26, 2021

Thumbnail of user miguelma
Washington
1 review
0 helpful votes
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February 22nd, 2022
Verified purchase

Every thing has been amazing, I am very thrilled every time I shop here and always feel fantastic about it!

Reason I chose this business:

Because albris had every item and new items I was looking for!

Date of experience: February 22, 2022

Thumbnail of user janee206
Florida
2 reviews
0 helpful votes
  • Send Message
April 26th, 2023
Verified purchase
• Updated review

I really hate to pay more for shipping than for the item, especially on some of the very cheap paperbacks.

Reason I chose this business:

You have books some of your competitors don't have.

Date of experience: April 26, 2023

It's excellent
March 26th, 2021
Verified purchase
• Previous review
Reason I chose this business:

It's not Amazon!

Date of experience: February 24, 2021

All books are ordered from the same seller
March 12th, 2021
Verified purchase
• Previous review

All books are ordered from the same seller. Therefore shipping cost should be greatly reduced.

Date of experience: February 10, 2021

Thumbnail of user ceciliaz10
New York
1 review
0 helpful votes
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November 19th, 2021
Verified purchase

The site layout is easy to understand and I was able to compare book prices and different edition conditions easily.

Reason I chose this business:

Alibris had a used book for a great price that I couldn't find anywhere else. The other two books I purchased were just icing on the cake.

Date of experience: November 19, 2021

Thumbnail of user ront487
Indiana
1 review
0 helpful votes
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September 11th, 2023
Verified purchase

Very good web site to book, the software that makes the orders is excellent.
Good prices except for shipping unfortunately.

Date of experience: September 11, 2023

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From the business

We love browsing books, drinking coffee, and talking with people who love good stories.

Business History

Born from Interloc, a database for proffesional booksellers, Alibris has spent over two decades connecting book lovers to book sellers. It's the premier marketplace for textbooks, used books and rare, out-of-print books and supports countless small booksellers across the country. With over 270 million books, Alibris has something for you.

Company Representative

Thumbnail of user mikef1003
Mike F.
Director of Client Services
Typically responds within 2 days

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