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    Alibris

2024 SITEJABBER AWARD

Alibris

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Overview

Alibris has a rating of 4.7 stars from 92,791 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibris most frequently mention great prices, good price, and shopping experience. Alibris ranks 1st among Used Books sites.

  • Service
    647
  • Value
    7282
  • Shipping
    7271
  • Quality
    7270

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 93.1%
Positive
17,895
Neutral
793
Negative
540
View ratings trends
30
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How would you rate Alibris?

Reviews (92,791)

Rating

Timeframe

Other

Reviews that mention popular keywords

shopping experience (1116) web site (344) use site (209) credit card (491) billing address (203) coupon code (241) shopping cart (176) email address (82)
Thumbnail of user shirmyras
Texas
2 reviews
0 helpful votes
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June 9th, 2024
Verified purchase
• Updated review

Love getting my books from here shipping is always timely and good.

Reason I chose this business:

I love what they have to offer.

Date of experience: May 30, 2024

Fast and efficient
May 27th, 2024
Verified purchase
• Previous review

I love ordering my books from Alibris everything is reasonably priced and their shipping is always fast and efficient.

Reason I chose this business:

Because they are trustworthy and offering good books at great prices.

Value
Shipping
Quality

Date of experience: May 17, 2024

Thumbnail of user foundationf1
California
1 review
0 helpful votes
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June 9th, 2024
Verified purchase

Very reasonable prices. I found all the books I've been looking for

Reason I chose this business:

You have what I need for a good price

Date of experience: May 30, 2024

Thumbnail of user naomin80
California
2 reviews
0 helpful votes
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January 11th, 2024
Verified purchase
• Updated review

I have been looking for this work for months. Once I found the ISBN, I placed it on your search bar and found this within seconds! How Marvelous

Date of experience: January 11, 2024

I needed this book for a class
December 10th, 2021
Verified purchase
• Previous review

I needed this book for a class. This was an easy and painless rou

Date of experience: December 10, 2021

Thumbnail of user brianb4813
Ohio
1 review
0 helpful votes
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June 9th, 2024
Verified purchase

Used Book... Perfect Condition. Much appreciated by recipient!

Reason I chose this business:

Selection and Price

Value
Shipping
Quality

Date of experience: May 30, 2024

Thumbnail of user maryl2177
New York
1 review
0 helpful votes
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January 29th, 2024
Verified purchase
• Updated review

Easy to find what I am looking for and even though some of the books are unusual I have always been able to find them on Alibris.

Reason I chose this business:

I have had good service and been able to find what I am looking for. Plus I prefer to use a vendor that is not a big box store.

Date of experience: January 29, 2024

Very easy to use
May 11th, 2021
Verified purchase
• Previous review

Very easy to use. I don't know who owns alibris but I choose this source to buy my books thinking you are not one of the massive stores.

Reason I chose this business:

I don't know who owns alibris but I choose this source to buy my books thinking you are not one of the massive stores.

Date of experience: May 11, 2021

Thumbnail of user jerilync20
Arizona
1 review
0 helpful votes
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June 5th, 2024
Verified purchase

Huge selection of books at a fraction of the retail price. Very pleased.

Reason I chose this business:

Price, selection

Value
Shipping
Quality

Date of experience: May 26, 2024

Thumbnail of user charlesw3495
New York
1 review
0 helpful votes
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February 29th, 2024
Verified purchase

Lost my cart, had to restart. Then I somehow got a musical score rather than DVD of Eyes Wide Shut. Terrible web site

Reason I chose this business:

Guess I wanted some frustration

* Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: February 19, 2024

Thumbnail of user edythem2
Connecticut
1 review
0 helpful votes
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May 22nd, 2024
Verified purchase
• Updated review

Found all three books in good condition or better at one dealer. Then found a coupon.

Reason I chose this business:

First I searched for the author on AddAll dot com. They sent me to Alibris.

Date of experience: May 12, 2024

Nice to find the 2 books I wanted at same dealer, so...
January 19th, 2024
Verified purchase
• Previous review

Nice to find the 2 books I wanted at same dealer, so cheaper shipping.

Reason I chose this business:

Always find what I'm looking for.

Date of experience: January 19, 2024

I hope the book is actually NEW
March 8th, 2022
Verified purchase
• Previous review
Reason I chose this business:

From addall dot com

Date of experience: March 8, 2022

I've bought from Alibris often
February 17th, 2022
Verified purchase
• Previous review

I've bought from Alibris often. I see your shipping rates went up.

Reason I chose this business:

Searched Addall and this listing came up

Date of experience: February 17, 2022

Good site, with one good book recommendation, which...
December 23rd, 2021
Verified purchase
• Previous review

Good site, with one good book recommendation, which I bought.

Reason I chose this business:

Used you guys for years.

Date of experience: December 23, 2021

The higher shipping has me price checking elsewhere
November 26th, 2021
Verified purchase
• Previous review
Reason I chose this business:

You had what I want

Date of experience: November 26, 2021

Books are listed with a condition so you can decide...
June 2nd, 2021
Verified purchase
• Previous review

Books are listed with a condition so you can decide on which book is cheap but good enough for you.

Reason I chose this business:

I'm a regular customer and couldn't find your listings at addall dot com, for some reason. They only had the book available as a CD.

Date of experience: June 2, 2021

Thumbnail of user thomasf1136
Maryland
1 review
0 helpful votes
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June 8th, 2024
Verified purchase
• Updated review

So far, so good

Your comment box needs 35 characters. So now I'm done

Reason I chose this business:

Past experience

Date of experience: May 29, 2024

Overall good, but sellers from whom one is buying more...
May 17th, 2023
Verified purchase
• Previous review

Overall good, but sellers from whom one is buying more than one book should provide some sort of discount on shipping. Otherwise, it feels like a degree of double billing.

Reason I chose this business:

Long time customer

Date of experience: May 17, 2023

Your site is great, but sellers should discount the...
January 22nd, 2023
Verified purchase
• Previous review

Your site is great, but sellers should discount the shipping for the second, third, fourth book from the same seller

Date of experience: January 22, 2023

Quick, easy, and very reasonable prices
September 4th, 2021
Verified purchase
• Previous review
Reason I chose this business:

Because I always do. :)

Date of experience: September 4, 2021

Thumbnail of user angelaa1991
District of Columbia
1 review
0 helpful votes
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June 8th, 2024
Verified purchase

I found a special book I needed. Would love to get a volume discount.

Reason I chose this business:

Price and the availability of a specific book.

Value
Shipping
Quality

Date of experience: May 29, 2024

Thumbnail of user manuelf123
California
1 review
0 helpful votes
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September 22nd, 2021
Verified purchase

I made a mistake when I saw the shipping price, tried to delete my order, was unable, but the coupon convinced me to go aheadf and buy the book.

Reason I chose this business:

I've been ordering from Alibris for quite a while.

Date of experience: September 22, 2021

Thumbnail of user michelem878
California
1 review
0 helpful votes
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May 5th, 2021
Verified purchase

I was prompted to sign up for a coupon, but when I received it I couldn't use it. The minimum amount should have been made clear from the outset.

Date of experience: April 5, 2021

Thumbnail of user artl91
Arizona
1 review
0 helpful votes
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May 28th, 2024
Verified purchase

Quick and easy. I used this site while I was in college 20 years ago

Reason I chose this business:

Pass orders

Date of experience: May 18, 2024

Thumbnail of user donnad1494
New Hampshire
1 review
0 helpful votes
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May 28th, 2024
Verified purchase
• Updated review

I have used Alibris for a long time and have always been pleased with them.

Reason I chose this business:

Because they always have what I want

Date of experience: May 18, 2024

I love ordering books from Alibris, they are excellent
March 14th, 2023
Verified purchase
• Previous review

Date of experience: March 14, 2023

I am always satisfied with books or videos or cds I...
March 13th, 2023
Verified purchase
• Previous review

I am always satisfied with books or videos or cds I order.

Reason I chose this business:

It had the lowest price for what I wanted.

Date of experience: March 13, 2023

I just love the Alibris site, I have ordered many things...
September 11th, 2022
Verified purchase
• Previous review

I just love the Alibris site, I have ordered many things and never had a problem

Date of experience: September 11, 2022

Alibris always has what i want!
January 28th, 2022
Verified purchase
• Previous review

Date of experience: January 28, 2022

Alibris has everything I need or want
April 22nd, 2021
Verified purchase
• Previous review
Reason I chose this business:

Because it was the best price.

Date of experience: April 22, 2021

Thumbnail of user brendah2510
North Carolina
1 review
0 helpful votes
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June 8th, 2024
Verified purchase

You had the book I needed. The book was in better condition than I expected.

Reason I chose this business:

You had the book I needed to replace a lost book in my library.

Value
Shipping
Quality

Date of experience: May 29, 2024

Thumbnail of user williamn1580
Washington
1 review
0 helpful votes
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June 6th, 2024
Verified purchase

Fast and easy. I appreciate the detailed information about the book's condition.

Reason I chose this business:

I'm a long-time customer.

Date of experience: May 27, 2024

Thumbnail of user karens4006
District of Columbia
2 reviews
0 helpful votes
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July 6th, 2023
Verified purchase

Your site was the third one I tried. The others had technical problems and I wasn't able to complete the check out process. Thank you!

Date of experience: July 6, 2023

Thumbnail of user caseys218
Missouri
1 review
0 helpful votes
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February 3rd, 2021
Verified purchase

I really like how after I put the books in my cart it optimizes the shipping and book prices to get me the best deal.

Reason I chose this business:

I don't want to shop at one of the top book sale companies, because privacy and sensorship. So I am looking for new places to shop.

Date of experience: February 3, 2021

Thumbnail of user eleanord55
California
1 review
0 helpful votes
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August 25th, 2021
Verified purchase

Had to repeat finding books and adding to cart when I couldn't find old password. Honestly, the site should remember what is in the cart

Reason I chose this business:

Great prices, books are in the condition listed

Date of experience: July 26, 2021

Thumbnail of user virginiab14
Kansas
2 reviews
0 helpful votes
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July 14th, 2023
Verified purchase
• Updated review

A book was sent to me for another man that lived in calif i sent it to him. I love shopping this way. Thank you.

Reason I chose this business:

I wanted to see if you had any diane palmer books I don;t already hAVE. HER BOOKS ARE NOT FULL OF CURSING AND SEX..

Date of experience: July 14, 2023

I love shopping here
March 6th, 2022
Verified purchase
• Previous review
Reason I chose this business:

Needed more books to read as it is snowing outside.

Date of experience: March 6, 2022

I love this way to shop
February 9th, 2022
Verified purchase
• Previous review
Reason I chose this business:

I needed new books to read as I am a shut-in, due to health and the Covid.

Date of experience: February 9, 2022

Love it, love it, love it
December 25th, 2021
Verified purchase
• Previous review
Reason I chose this business:

I needed another book to read.

Date of experience: December 25, 2021

I love this: bookstore", the only place I buy my books
October 8th, 2021
Verified purchase
• Previous review
Reason I chose this business:

I can shop at home because I am 85 years old and can no longer drive a car.

Date of experience: October 8, 2021

Pick my books, add to card, receive in a few days
January 28th, 2021
Verified purchase
• Previous review

Pick my books, add to card, receive in a few days. Love it. So easy, so good, makes me so happy.

Reason I chose this business:

Snow on the ground, need some books to read, and stay in to keep warm.

Date of experience: January 28, 2021

Thumbnail of user loisp201
Michigan
1 review
0 helpful votes
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March 31st, 2023
Verified purchase

Easy peasy. I've used this site twice now and find it very easy to find what I'm looking for, and with good prices from sellers.

Reason I chose this business:

Bc I couldn’t find what I wanted on Amazon.

Date of experience: March 31, 2023

Thumbnail of user douglasg271
Alabama
1 review
0 helpful votes
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April 10th, 2021
Verified purchase

I got two of the 3 books I wanted at a discount. But the 3rd, by the same author, was not listed for free shipping.

Reason I chose this business:

The emailed discounts and free shipping.

Date of experience: April 10, 2021

Thumbnail of user hollyb674
Colorado
1 review
0 helpful votes
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May 4th, 2023
Verified purchase

Repeatedly refused my billing address. Did not allow shipping address to be different. Took FOREVER to persuade changes.

* Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: April 4, 2023

Thumbnail of user elizabethm3952
Washington
1 review
0 helpful votes
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November 22nd, 2023
Verified purchase
• Updated review

When I was piqued by Click Bait advertising, I thought, let me see if I can do better elsewhere. You saved me some $$$!

Date of experience: November 22, 2023

Quick reaction to search
July 12th, 2023
Verified purchase
• Previous review

Quick reaction to search. Great prices. Easy checkout.

Date of experience: July 12, 2023

Thumbnail of user susanb2893
New Mexico
1 review
0 helpful votes
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March 29th, 2021
Verified purchase

It is so confusing! It takes me so long to figure out coupons and free shipping that I just want to cancel my orders. Argh.

Reason I chose this business:

To give you another try

Date of experience: February 27, 2021

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From the business

We love browsing books, drinking coffee, and talking with people who love good stories.

Business History

Born from Interloc, a database for proffesional booksellers, Alibris has spent over two decades connecting book lovers to book sellers. It's the premier marketplace for textbooks, used books and rare, out-of-print books and supports countless small booksellers across the country. With over 270 million books, Alibris has something for you.

Company Representative

Thumbnail of user mikef1003
Mike F.
Director of Client Services
Typically responds within 2 days

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