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Alibris has a rating of 4.7 stars from 92,787 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibris most frequently mention great prices, good price, and shopping experience. Alibris ranks 1st among Used Books sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
It is so confusing! It takes me so long to figure out coupons and free shipping that I just want to cancel my orders. Argh.
To give you another try
Date of experience: February 27, 2021
Very disappointed that coupons had so many exclusions and did not work. Had to move several items to my Wishlist and buy only the essentials.
I found good book prices on what I was looking for. Shipping charges killed the deal though.
* Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 2, 2021
You advertise a $5.00 coupon off ANY order with email signup.
When I signed up the min. Purchase for the coupon was $50!
Ripped Off!
* Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 26, 2021
Easy to find what I wanted & ordering it even though I was a new customer.
Price even through I paid for shipping.
Date of experience: May 11, 2024
I thought I changed payment method from PayPal to my card, but it went through PayPal anyway. I guess it's okay for this time.
Due to death for this particular item.
Date of experience: November 1, 2021
Site is easy to use, quickly found the textbook I needed for prices cheaper than anywhere else.
Lowest price for necessary textbook.
Date of experience: May 29, 2024
No need for customer service, everything went according to plan.
Great prices!
Date of experience: May 29, 2024
Shipping estimate was way off by over 200%, surely this can be resolved
You had yhe book i wanted
* Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 29, 2024
Good site to look for things on, enjoyable experience, will visit again
To get a book
Date of experience: May 29, 2024
So much better than wasting your money buying brand new books.
Date of experience: May 29, 2024
Prompt delivery. Book as described. Overall, a positive experience.
Best price. Usually your price + shipping is a little high is a little hhigh, but this time yours was the lowest.
Date of experience: May 29, 2024
My order came quicker than estimated and was reasonably priced
This was the only source that had this book
Date of experience: May 29, 2024
Damaged beyond acceptable state. How idiotic that book sellers would do this.
No one has gotten back to me. This survey is it!
Book price was a little less than Amazon.
* Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 29, 2024
Very easy and simple shopping. I only wish I could have found more books by subject, and not just by title, author, or ISBN.
Past shopping experiences with Alibris have been very satisfactory.
Date of experience: April 20, 2021
Alibris is the first place I go for good results, excellent product.
'cause I always do!
Date of experience: May 29, 2024
Easy to find what we wanted...thanks again for a great website...
Date of experience: May 12, 2024
A great price for every pocketbook, easy to navigate the site
Because of past good experience with Alibris
Date of experience: April 14, 2024
Perfect. Easy. Fast.
Good prior experience
Date of experience: December 30, 2023
Always good...
Prior experience very good...
Date of experience: August 12, 2022
So easy...
Good past experience...
Date of experience: July 21, 2022
Good prior experience
Date of experience: March 8, 2022
Prior good experiences
Date of experience: February 19, 2022
Expected to quickly find what I was looking for... and I did.
Date of experience: November 21, 2021
Past good experiences
Date of experience: September 16, 2021
Good past experience
Date of experience: July 10, 2021
Very user-friendly. I like the variety of choices per title.
Reliable resource
Date of experience: May 29, 2024
I recently purchased a book from this seller on ebay. The book they sent me was not what I ordered. When i contacted them, they said they did not have what I ordered in stock and that I would have to send back what they sent me to recieve a refund. Despite claiming that they cannot send me the book they sold me, they still have that exact book up for sale. They sold me a book they do not have and are stilling selling it despite not having it. I contacted costumer service several times and told them time and time again that I would not send the item they sent me back becuase I could not do so without incurring personal loss. The book they sent me was to big to mail without going to the post office. Why should I waste my time and money sending back something I didn't order only to end up with nothing? Finally after sending several messages and leaving several negative reviws, a customer service rep reached out to me and eventually refunded my money. I am greatful to have recieved my refund but it was an all around poor costumer service experience.
Date of experience: March 17, 2023
The billing address is incorrect and the site won't allow me to fix it
* Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 22, 2024
Great place to shop for quality and hard-to-find books. Alibris has been my go-to for at least 20 years.
Looking for bargain books
Date of experience: May 16, 2024
It's the first site I go to when looking for books
Date of experience: September 8, 2023
They are my first choice for books
Date of experience: October 13, 2021
Had not been on Alibris site previously, but found that it was very straightforward, and I ordered what I needed very quickly.
Looking for used book on the Internet. Alibris had lowest price.
Date of experience: January 14, 2024
Easy and friendly. I found what I wanted and will earn miles in AA
To earn miles in AA
Date of experience: May 28, 2024
All Ok. Easy and good material.
AA Recommendation
Date of experience: November 7, 2022
Good experience - easy to find what I want, easy to compare price/quality of offerings.
Past good experiences
Date of experience: May 28, 2024
Great coverage of books
Date of experience: January 22, 2024
I expected the shipping to be $4 but it was $5 - not thrilled.
Date of experience: December 5, 2023
It took me just a few seconds to find and order what I wanted.
I have ordered many book at this site over the years. It is easy to use and I can usually find what I want and at a great price.
Date of experience: January 29, 2022
Good service. Zdfhdg hzdghz ghzfgh gj.zbzb zvbz zfzgz zfzbb.
Date of experience: September 11, 2024
Pretty good; i was able to use an already set up account, which was helpful.
Best prices and choices...
Date of experience: May 17, 2024
I found what I was looking for quickly.Check out was easy and fast.
You had a hard to find book I needed.
Date of experience: May 28, 2024
We love browsing books, drinking coffee, and talking with people who love good stories.
Born from Interloc, a database for proffesional booksellers, Alibris has spent over two decades connecting book lovers to book sellers. It's the premier marketplace for textbooks, used books and rare, out-of-print books and supports countless small booksellers across the country. With over 270 million books, Alibris has something for you.
