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    Alibris

2024 SITEJABBER AWARD

Alibris

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Overview

Alibris has a rating of 4.7 stars from 92,779 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibris most frequently mention great prices, good price, and shopping experience. Alibris ranks 1st among Used Books sites.

  • Service
    647
  • Value
    7275
  • Shipping
    7264
  • Quality
    7263

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 93.1%
Positive
17,890
Neutral
793
Negative
540
View ratings trends
30
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How would you rate Alibris?

Reviews (92,779)

Rating

Timeframe

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Reviews that mention popular keywords

shopping experience (1116) web site (344) use site (209) credit card (491) billing address (203) coupon code (241) shopping cart (176) email address (82)
Thumbnail of user kathym1024
Maryland
2 reviews
0 helpful votes
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May 17th, 2021
Verified purchase

Not happy order was not available, but liked the alterate pick you put in my cart, so I did not have to reshop

Date of experience: May 17, 2021

Thumbnail of user carlb578
Canada
1 review
0 helpful votes
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January 12th, 2022
Verified purchase

I was unable to create a 2nd shipping address because it wouldn't let me input the proper postal code for the billing address.

Reason I chose this business:

They had, hopefully, a dvd that will playback in Canada

Date of experience: December 13, 2021

Thumbnail of user dominich122
Canada
1 review
0 helpful votes
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May 31st, 2024
Verified purchase
• Updated review

It was ok. But the seller didn't provide the full usps international tracking number.

This was an international order (I'm in Canada). The issue I had, was the tracking # provided stopped in Pennsylvania. I asked if there was a international usps tracking #, and I wasn't provided one. When the package arrived it had a different usps tracking number. ..... So all good in the end, but the tracking # originally provided was a mess.

Reason I chose this business:

Good selection

Service
Value
Shipping
Quality

Date of experience: May 21, 2024

So far so good
May 9th, 2024
Verified purchase
• Previous review
Reason I chose this business:

Good selection

Date of experience: April 29, 2024

Thumbnail of user yewt1
Singapore
1 review
0 helpful votes
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June 7th, 2024
Verified purchase

Easy and fast. Not a single problem in the process. Keep it up.

Reason I chose this business:

Good price.

Date of experience: May 28, 2024

Thumbnail of user andrewd2153
Florida
1 review
0 helpful votes
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June 7th, 2024
Verified purchase

I have found hardcover books here in great condition for far under market value. Excellent site

Date of experience: May 28, 2024

Thumbnail of user sandraj1596
Michigan
1 review
0 helpful votes
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June 7th, 2024
Verified purchase

Information I needed for international shipping was easily available. Thank you.

Reason I chose this business:

My friend needs the books asap, and I received an email with a discount code.

Date of experience: May 28, 2024

Thumbnail of user danielj1115
California
1 review
0 helpful votes
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June 7th, 2024
Verified purchase
• Updated review

Appears a rare-ish item is available. I will purchase, hope it goes well.

Reason I chose this business:

Looking for a specific DVD.

Date of experience: May 28, 2024

So nice to have places like these!
April 6th, 2022
Verified purchase
• Previous review
Reason I chose this business:

Search brought me here.

Date of experience: April 6, 2022

Thumbnail of user davidm11028
North Carolina
1 review
0 helpful votes
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June 7th, 2024
Verified purchase
• Updated review

Quick and easy website. Competitive pricing. Great selection of books from new to used.

Reason I chose this business:

Price and ease of order

Date of experience: May 28, 2024

Quick and easy
March 29th, 2024
Verified purchase
• Previous review

Quick and easy. I am impressed with how easy to order a competitive priced hardcover book.
Excellent Seller!

Reason I chose this business:

Competitive price.

Date of experience: March 19, 2024

Thumbnail of user jenniferr3626
Florida
1 review
0 helpful votes
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June 7th, 2024
Verified purchase

Found what I was looking for great price cant wait to receive it

Date of experience: May 28, 2024

Thumbnail of user jeffreyp541
Delaware
1 review
0 helpful votes
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June 7th, 2024
Verified purchase
• Updated review

I have had a big problem changing my credit card, and placed one order accidently...

* Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: May 28, 2024

Went smoothly
November 28th, 2021
Verified purchase
• Previous review
Reason I chose this business:

You had what I wanted

Date of experience: November 28, 2021

Thumbnail of user ternag
South Africa
1 review
0 helpful votes
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June 7th, 2024
Verified purchase

Same wide choices and familiar interface as always: Alibris is home.

Reason I chose this business:

Cuz i can find 'most anything (except books of photography by Ernesto Valverde) and if shipping is a little pricier than some other options, i like to think this is one of a handful of ways to shop online and still support independent book stores. (don't disabuse me if it isn't.)

Date of experience: May 28, 2024

Thumbnail of user mounirf3
New York
1 review
0 helpful votes
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June 7th, 2024
Verified purchase

Efficient. Smooth. Easy.

Had the most affordable options as well.

Reason I chose this business:

Most affordable options

Date of experience: May 28, 2024

Thumbnail of user sharonm3655
Arizona
2 reviews
0 helpful votes
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June 7th, 2024
Verified purchase

Checkout very easy. Used price, condition listed, and shipping clearly indicated.

Reason I chose this business:

Better than Amazon for overall price + shipping.

Date of experience: May 28, 2024

Thumbnail of user charlesc3533
Nebraska
1 review
0 helpful votes
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June 7th, 2024
Verified purchase

Had to enter some information more than once.
Overall experience, so far, is neither good or bad

Reason I chose this business:

You had the product I was looking for

Date of experience: May 28, 2024

Thumbnail of user tanyak268
Canada
1 review
0 helpful votes
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June 7th, 2024
Verified purchase
• Updated review

Easy to find rare books, will definitely make someone happy this Father's Day

Reason I chose this business:

Always can find what I am looking for

Date of experience: May 28, 2024

Found Book and Very Happy
May 26th, 2024
Verified purchase
• Previous review

My experience with Alibris was great found what I was looking for. This book was 4x more at Amazon. So thank you very much.

Value
Shipping
Quality

Date of experience: May 16, 2024

Thumbnail of user robing598
Texas
1 review
0 helpful votes
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December 21st, 2021
Verified purchase

The website is very easy to navigate and the prices for textbooks are AMAZING! I will definitely be using Alibris again next semester.

Reason I chose this business:

Fantastic prices for textbooks. One of my textbooks was only. 99 cents here when it was 30$ in my school's bookstore.

Date of experience: December 21, 2021

Thumbnail of user garyd1169
Louisiana
1 review
0 helpful votes
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November 15th, 2022
Verified purchase

Offered $5.00 savings code, "THANKS", and nowhere during checkout did it give me a chance to input savings code!

Reason I chose this business:

Search for item brought me to your site.

* Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: October 16, 2022

Thumbnail of user bernardg133
Pennsylvania
1 review
0 helpful votes
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March 1st, 2021
Verified purchase

I was surprised that I could buy a NEW book through Alibris for approximately $1.00 while other sellars only had USED copies.

Reason I chose this business:

I found a new copy for only $1.00 more, while others only had USED copies.

Date of experience: March 1, 2021

Thumbnail of user sharonj919
Kentucky
1 review
0 helpful votes
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June 6th, 2024
Verified purchase
• Updated review

Love shopping here. Find many nice books here. Have ordered many times. Always satisfied.

Date of experience: May 27, 2024

Great choice of books
August 9th, 2023
Verified purchase
• Previous review
Reason I chose this business:

Best place to find older publications

Date of experience: August 9, 2023

Love this service
October 21st, 2021
Verified purchase
• Previous review

Love this service. Have purchased many items

Date of experience: October 21, 2021

Thumbnail of user yeec9
Hong Kong
1 review
0 helpful votes
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March 5th, 2024
Verified purchase

You displayed the shipping amount until the revoew part, which was super confusing as i was eligible for free shipping.

Reason I chose this business:

They were cheap

* Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: February 24, 2024

Thumbnail of user brendank60
Utah
1 review
0 helpful votes
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January 1st, 2022
Verified purchase

You asked me twice if I wanted to sign up for your newsletter. I had to uncheck a pre-checked box to ensure I don't get spam. Aggressive UX.

Date of experience: December 2, 2021

Thumbnail of user catherinew1032
Ohio
1 review
0 helpful votes
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March 6th, 2024
Verified purchase

Everything is great, except I wish shipping wasn't so expensive and it did take a little longer to get the items than other online sellers.

Reason I chose this business:

I was looking for low-cost Spanish-language children's books. I couldn't find them on any other website.

Value
Shipping
Quality

Date of experience: March 6, 2024

Thumbnail of user rosemaryf199
Arizona
1 review
0 helpful votes
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May 1st, 2021
Verified purchase

This is my 2nd book purchase. The first was listed as "Good" and when I received was actually brand new! Hoping this next purchase will go as well.

Reason I chose this business:

Good experience with first purchase and Alubris had the book I was looking for.

Date of experience: May 1, 2021

Thumbnail of user patriciao1130
Pennsylvania
1 review
0 helpful votes
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April 4th, 2023
Verified purchase

Great, except I can't figure out how to sign out of my account. But Alibris was the only place I could find the title I wanted, so I am happy.

Date of experience: April 4, 2023

Thumbnail of user marks7455
Texas
1 review
0 helpful votes
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May 26th, 2024
Verified purchase

Great prices and great shipping plus the book I was looking for less than Amazon.

Date of experience: May 16, 2024

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From the business

We love browsing books, drinking coffee, and talking with people who love good stories.

Business History

Born from Interloc, a database for proffesional booksellers, Alibris has spent over two decades connecting book lovers to book sellers. It's the premier marketplace for textbooks, used books and rare, out-of-print books and supports countless small booksellers across the country. With over 270 million books, Alibris has something for you.

Company Representative

Thumbnail of user mikef1003
Mike F.
Director of Client Services
Typically responds within 2 days

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