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    Alibris

2024 SITEJABBER AWARD

Alibris

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Overview

Alibris has a rating of 4.7 stars from 92,756 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibris most frequently mention great prices, good price, and shopping experience. Alibris ranks 1st among Used Books sites.

  • Service
    647
  • Value
    7260
  • Shipping
    7249
  • Quality
    7248

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 93.1%
Positive
17,898
Neutral
794
Negative
539
View ratings trends
30
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How would you rate Alibris?

Reviews (92,756)

Rating

Timeframe

Other

Reviews that mention popular keywords

shopping experience (1113) web site (344) use site (210) credit card (490) billing address (202) coupon code (240) shopping cart (176) email address (82)
Thumbnail of user alecd52
GB
1 review
0 helpful votes
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June 2nd, 2024
Verified purchase

Very easy to order. Items were easy to find, add to my cart and pay for.

Reason I chose this business:

Seller were not able to sell to me directly and sent me a link.

Date of experience: May 23, 2024

Thumbnail of user moniquel232
Canada
1 review
0 helpful votes
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May 31st, 2024
Verified purchase

Easy and straightforward. Good selection of books and the descriptions are clear.

Reason I chose this business:

You had the book at a reasonable price

Date of experience: May 21, 2024

Thumbnail of user keiths650
South Carolina
1 review
0 helpful votes
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April 7th, 2021
Verified purchase

Simpliest way to find the best books, in the proper edition, at the best price. I am glad there is Alibris

Date of experience: April 7, 2021

Thumbnail of user marjanp
Slovenia
1 review
0 helpful votes
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June 14th, 2022
Verified purchase
• Updated review

The only drawback is a very hight post cost. And custom tax on the EU border - that is an idiotic tax.

Reason I chose this business:

Well, you have the book.

Date of experience: June 14, 2022

It is all right
March 19th, 2021
Verified purchase
• Previous review
Reason I chose this business:

Convenient price. T

Date of experience: March 19, 2021

Thumbnail of user edwardj582
Maine
1 review
0 helpful votes
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November 5th, 2021
Verified purchase

I love Ailbris! It's what Amazon was when I first signed up there. Now I try my best to avoid amazon.

Reason I chose this business:

Great alternative to Amazon

Date of experience: November 5, 2021

Thumbnail of user camiay
New Zealand
1 review
0 helpful votes
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May 28th, 2024
Verified purchase

I could not get this book in NZ, so i was grateful that it could be sent from abroad.

Reason I chose this business:

I did a search online and I liked that Alibris is a collection of smaller bookstores, which I like to support.

Value
Shipping
Quality

Date of experience: May 18, 2024

Thumbnail of user josephm2153
South Carolina
2 reviews
0 helpful votes
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August 8th, 2021
Verified purchase

Your website is difficult to negotiate. Going from my wishlist to my shopping cart is cumbersome - see how Amazon does it.

Reason I chose this business:

I've used Alibris before and you have some items not available elsewhere at a fair price.

Date of experience: July 9, 2021

Thumbnail of user pauliner109
New Mexico
3 reviews
0 helpful votes
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May 2nd, 2022
Verified purchase

The site wasn't bad except for some computer glitches I had to renew my order to get my book I needed.

Reason I chose this business:

Because they had a more reasonable amount of money for a used book out of everyone.

Date of experience: May 2, 2022

Thumbnail of user thaddeuss50
Utah
1 review
0 helpful votes
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February 9th, 2023
Verified purchase

I spent 30 minutes creating my cart then everything disappeared. Farily certain nothing was bought but creating my whole cart again.

Reason I chose this business:

Professor recommendation

* Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: January 10, 2023

Thumbnail of user robinj342
California
1 review
0 helpful votes
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January 12th, 2022
Verified purchase

I want to read these books since I saw the HBO miniseries, "The Pacific." I look forward very much to adding them to my library. Thank-you much!

Reason I chose this business:

I could get these books inexpensively. I'm impressed!

Date of experience: January 12, 2022

Thumbnail of user kristineh117
California
1 review
0 helpful votes
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October 23rd, 2021
Verified purchase

Quick and easy to navigate website and you had the books I was looking for... the Benni Harper mysteries that I needed to round out the series.

Date of experience: October 23, 2021

Thumbnail of user patriciae1528
Texas
1 review
0 helpful votes
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February 1st, 2024
Verified purchase

Best price, reasonable shipping cost and expected delivery. We will see if it delivers with no issures.

Reason I chose this business:

Price and shipping cost

Date of experience: February 1, 2024

Thumbnail of user kimj765
Connecticut
1 review
0 helpful votes
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March 9th, 2023
Verified purchase

Albris is the one-stop shopping site for the out of print or used books. The books received are in good condition. A bonus for a book lover.

Reason I chose this business:

I was looking for books that were priced a little lower than other used books sites.

Date of experience: March 9, 2023

Thumbnail of user fabiolar28
Georgia
1 review
0 helpful votes
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November 13th, 2021
Verified purchase

When I wanted to pay with another card with my husband's name I couldn't find a way to add a new card, they must correct this. Thanks

Reason I chose this business:

Because I prefer any other bookseller other than the monopoly giant.

Date of experience: October 14, 2021

Thumbnail of user robertt2089
Michigan
1 review
0 helpful votes
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August 11th, 2021
Verified purchase

I want to buy 2 copies of the book and there isno way - which I can figure out - how to change the quantity from 1 to 2

* Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: July 12, 2021

Thumbnail of user marcys128
Alaska
1 review
0 helpful votes
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May 29th, 2024
Verified purchase

Glad I was able to find plenty of books I've wanted to read.

They were helpful in telling me when my book should arrive.

Reason I chose this business:

Products for good prices

Service
Value
Shipping
Quality

Date of experience: May 19, 2024

Thumbnail of user russm151
Nevada
1 review
0 helpful votes
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June 23rd, 2022
Verified purchase

Easy website to use, glad to find a competitor to Amazon (trade books tend to have large reseller costs gadded on sites like Amazon).

Reason I chose this business:

Had specific books I wanted, without the reseller's high added cost one finds on Amazon and similar sites. Was happy to find I could order these two books from Alibris. Since I am new to Alibris, my final assessment will be dependent on how well Alibris handles shipping (i. E., are the books relatively well packaged).

Date of experience: June 23, 2022

Thumbnail of user heidic175
New Mexico
2 reviews
0 helpful votes
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December 18th, 2021
Verified purchase
• Updated review

You changed something: I used to go to Alibris put in -titel and author and i got the book on screen--NOT ANY MORE- now i have to GOOGLE title etc. to find out if you have the book.

Reason I chose this business:

I always used to check alibris first BUT--see above

* Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: November 18, 2021

Usually find what i am looking for
February 24th, 2021
Verified purchase
• Previous review
Reason I chose this business:

For books i always go to alibis first

Date of experience: February 24, 2021

Thumbnail of user davidd4696
South Carolina
1 review
0 helpful votes
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January 31st, 2023
Verified purchase

I wanted to order more than one of this book in order to save s&h charges, but couldn't find a place to do this.

Reason I chose this business:

Have used before.

* Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: January 1, 2023

Thumbnail of user kellyn253
Virginia
1 review
0 helpful votes
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July 19th, 2021
Verified purchase

Great, easy shopping experience. They had what I wanted. Chekout and payment was easy and convenient. Thanks

Date of experience: July 19, 2021

Thumbnail of user florae11
Kansas
1 review
0 helpful votes
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November 6th, 2021
Verified purchase

I love Alibris! I am a new manga fanatic and Alibris has made my collection a lot bigger and cheaper. Thx so much :)

Reason I chose this business:

It’s because it allowed me to get a lot of manga at a cheap price

Date of experience: November 6, 2021

Thumbnail of user anoelr
Illinois
1 review
0 helpful votes
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February 6th, 2023
Verified purchase
• Updated review

I searched for the book I wanted, you had it, I ordered it & tomorrow it'll be on it's way. Easy Peasy! Thank you.

Reason I chose this business:

Because I thought you may have the book I wanted.

Date of experience: February 6, 2023

Books easy to find
November 12th, 2021
Verified purchase
• Previous review

Books easy to find -- thanks for that...
I don't like finding the cost of shipping at the very end, after I've put in all the required info re c. Card, etc.

Reason I chose this business:

I looked on BookFinder & saw that Alibris had the book(s) I wanted, so went to the source.

Date of experience: October 13, 2021

Thumbnail of user garyl457
New York
2 reviews
0 helpful votes
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March 13th, 2021
Verified purchase

A lil' twicksy with the security code. Never know if "they" want the one on the front or the back of the card. Thanks~!

Reason I chose this business:

Accessibility.

Date of experience: March 13, 2021

Thumbnail of user lisac3004
Texas
1 review
0 helpful votes
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November 28th, 2021
Verified purchase

Great price for books. Easy to find. Also like the feature to add to wishlist. Also nice coupons to use on my first order.

Reason I chose this business:

Saw good reviews

Date of experience: November 28, 2021

Thumbnail of user susanf1642
Washington
1 review
0 helpful votes
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December 2nd, 2021
Verified purchase

Very easy checkout AND you had the book I wanted…and the last book I wanted…great prices! Thank you!

Reason I chose this business:

Past customer

Date of experience: December 2, 2021

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From the business

We love browsing books, drinking coffee, and talking with people who love good stories.

Business History

Born from Interloc, a database for proffesional booksellers, Alibris has spent over two decades connecting book lovers to book sellers. It's the premier marketplace for textbooks, used books and rare, out-of-print books and supports countless small booksellers across the country. With over 270 million books, Alibris has something for you.

Company Representative

Thumbnail of user mikef1003
Mike F.
Director of Client Services
Typically responds within 2 days

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