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    Alibris

2024 SITEJABBER AWARD

Alibris

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Overview

Alibris has a rating of 4.7 stars from 92,752 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibris most frequently mention great prices, good price, and shopping experience. Alibris ranks 1st among Used Books sites.

  • Service
    647
  • Value
    7259
  • Shipping
    7248
  • Quality
    7247

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 93.1%
Positive
17,897
Neutral
794
Negative
539
View ratings trends
30
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How would you rate Alibris?

Reviews (92,752)

Rating

Timeframe

Other

Reviews that mention popular keywords

shopping experience (1113) web site (344) use site (210) credit card (490) billing address (202) coupon code (240) shopping cart (176) email address (82)
Thumbnail of user talissam
New Mexico
1 review
0 helpful votes
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January 5th, 2024
Verified purchase

I am finding a better selection of more unusual items (Arabic). Also libris is suggesting savings from order/shipping changes. Always appreciated.

Date of experience: January 5, 2024

Thumbnail of user richardf2663
Massachusetts
1 review
0 helpful votes
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May 30th, 2024
Verified purchase

The book looked pristine; the price was the best I could find anywhere online. Very satisfied!

Reason I chose this business:

I've used Alibris before.

Value
Shipping
Quality

Date of experience: May 20, 2024

Thumbnail of user marieg1009
Washington
1 review
0 helpful votes
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May 31st, 2024
Verified purchase

Easy, books in great shape. Will look here for more books in the future

Reason I chose this business:

Cheapest price

Date of experience: May 21, 2024

Thumbnail of user ryanh857
Mississippi
1 review
0 helpful votes
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July 23rd, 2021
Verified purchase

Found all the books I was looking for and several I wasn't! I found it a little funny I spent more on shipping than I did on the books!

Date of experience: July 23, 2021

Thumbnail of user barbrab32
Texas
1 review
0 helpful votes
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January 12th, 2023
Verified purchase

You gave me a code to save 5.00 but you wouldn't let me put the code when I made a purchase so I in fact didn't save the 5.00.

* Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: December 13, 2022

Thumbnail of user aprild335
California
1 review
0 helpful votes
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April 6th, 2022
Verified purchase

It was okay just when you want to continue shopping you have to keep pressing the back button it just doesn't automatically get you back to shoping

Reason I chose this business:

I wanted some books that were cheap that I could afford

Date of experience: April 6, 2022

Thumbnail of user jorgev340
Puerto Rico
1 review
0 helpful votes
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May 24th, 2024
Verified purchase

Very easy to find very good books that are not available through other sources.

Date of experience: May 14, 2024

Thumbnail of user maddyp16
Texas
1 review
0 helpful votes
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May 26th, 2024
Verified purchase

Super inexpensive. Only issue is that I got a different edition of one of the books than I ordered.

Service
Value
Shipping
Quality

Date of experience: May 16, 2024

Thumbnail of user julieh2574
Minnesota
1 review
0 helpful votes
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May 1st, 2024
Verified purchase

Great price on the title by an author that I really enjoy. Great quick shipment time too!

Reason I chose this business:


Used before

Value
Shipping
Quality

Date of experience: April 21, 2024

Thumbnail of user davidt4386
Pennsylvania
1 review
0 helpful votes
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May 1st, 2024
Verified purchase

Great experience, this site had the cheapest price and we wanted to get 50 of the books.

Great.

Reason I chose this business:

Cheapest price and wanted to buy in bulk.

Service
Value
Shipping
Quality

Date of experience: April 21, 2024

Thumbnail of user darianb22
California
1 review
0 helpful votes
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July 24th, 2022
Verified purchase

This is the 3rd time I've attempted to order this book. I've received messages after placing the order that the copy I've purchased isn't available.

* Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: June 24, 2022

Thumbnail of user lanab122
Rhode Island
1 review
0 helpful votes
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April 29th, 2024
Verified purchase
• Updated review

Excellent - except I wish the estimated shipping would show my free shipping from Alibris BEFORE the final checkout. Stressful!

Reason I chose this business:

My go to place, usually!

Date of experience: April 19, 2024

The cancellation was promptly handled; I appreciated...
July 11th, 2023
Verified purchase
• Previous review

The cancellation was promptly handled; I appreciated the option of another comparable available copy added to my cart. Very convenient!

Date of experience: July 11, 2023

Easy to use; good info
July 7th, 2023
Verified purchase
• Previous review
Reason I chose this business:

I always come here first

Date of experience: July 7, 2023

STRAIGHTFORWARD
January 2nd, 2022
Verified purchase
• Previous review

STRAIGHTFORWARD - SIMPLE.

Reason I chose this business:

I always go to Alibris as a first choice!

Date of experience: January 2, 2022

Thumbnail of user yolondam11
Pennsylvania
1 review
0 helpful votes
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December 30th, 2023
Verified purchase

Great competitive price and shipping cost wasn't too bad. Cant really give 5 stars until the item is received.

Reason I chose this business:

Best price. Better price than amazon but the shipping was better with amazon.

Date of experience: December 30, 2023

Thumbnail of user elizabethb3255
Pennsylvania
1 review
0 helpful votes
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June 1st, 2023
Verified purchase

I appreciate the pricces and hope the quality of the books are as they are explained in the details. Thanks.

Date of experience: June 1, 2023

Thumbnail of user rachely359
Utah
1 review
0 helpful votes
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May 29th, 2024
Verified purchase

Price was great, shipping was prompt. Would order from this seller again!

Value
Shipping
Quality

Date of experience: May 19, 2024

Thumbnail of user mycenad
North Carolina
4 reviews
0 helpful votes
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December 19th, 2021
Verified purchase

Too confusing. I had to keep changing to the order. I wanted to order 3 books from the same store but wasn't allowed

Reason I chose this business:

Availability

* Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: November 19, 2021

Thumbnail of user dahlh1
Texas
2 reviews
0 helpful votes
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November 22nd, 2021
Verified purchase

I wasn't given enough time to collect enough purchases to meet the discount and I had to start over and try to remember the books I wanted.

Date of experience: November 22, 2021

Thumbnail of user josephp2919
Florida
1 review
0 helpful votes
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May 27th, 2024
Verified purchase

I don't want to set up accounts that I probably won't use again.

Reason I chose this business:

It's the only place that carried this cd.

* Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: May 17, 2024

Thumbnail of user patriciac2334
California
1 review
0 helpful votes
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May 31st, 2024
Verified purchase
• Updated review

Great search engine. Great selection. Easy to place orders.

Reason I chose this business:

Selection is the best for used books.

Date of experience: May 21, 2024

I almost always find what I am looking for at Alibris
January 21st, 2022
Verified purchase
• Previous review

I almost always find what I am looking for at Alibris. A great place to shop for those hard to find items.

Date of experience: January 21, 2022

Fast and easy way to shop for fabulous bargains
December 1st, 2021
Verified purchase
• Previous review
Reason I chose this business:

They have the best selection

Date of experience: December 1, 2021

Thumbnail of user peggyw241
South Dakota
1 review
0 helpful votes
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May 30th, 2024
Verified purchase
• Updated review

You always have great books, in great shape for less! Thanks!

Reason I chose this business:

You are my go to for media!

Date of experience: May 20, 2024

You have the books I need!
February 16th, 2024
Verified purchase
• Previous review
Reason I chose this business:

Best choices, best prices!

Date of experience: February 16, 2024

Found the book & lots of choices
July 20th, 2022
Verified purchase
• Previous review
Reason I chose this business:

You are my go to for new/used books, music and dvds.
I've never got a LEMON!

Date of experience: July 20, 2022

Quick!
July 7th, 2021
Verified purchase
• Previous review

Quick! Easy! And you had extra copies!

Reason I chose this business:

I've purchased harder to find religious books before.

Date of experience: July 7, 2021

Thumbnail of user deannas438
Wisconsin
1 review
0 helpful votes
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May 31st, 2023
Verified purchase

Easy to locate book title and to choose among the price and hardcover/softcover options. Good value for the price.

Reason I chose this business:

Many titles available. Many price choices and many condition choices. Good value. Description is accurate to product.

Date of experience: May 31, 2023

Thumbnail of user jeannieg53
Colorado
1 review
0 helpful votes
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January 13th, 2022
Verified purchase

Couldn't place a different shipping address as my billing address was different. Had to use another card to match shipping address.

Reason I chose this business:

You have the book I wanted with good reviews.

Date of experience: December 14, 2021

Thumbnail of user caroli288
Idaho
1 review
0 helpful votes
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April 7th, 2021
Verified purchase

I liked your prices and wanted to buy more books but couldn't afford the shipping. It cost more than the books I wanted to buy.

Reason I chose this business:

Only bookstore with book I wanted at used book price.

Date of experience: March 8, 2021

Thumbnail of user johnd6661
Tennessee
1 review
0 helpful votes
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June 13th, 2022
Verified purchase

Not as fluent as Thriftbooks, shipping clearly not as well done - however a good source for used books.

Date of experience: June 13, 2022

Thumbnail of user sherip105
California
1 review
0 helpful votes
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October 2nd, 2021
Verified purchase

I was unable to proceed to checkout. I had to reenter several times before I could continue to finalize the order.

Reason I chose this business:

You have the book I wanted. And, considering the following question, you should always follow-up with your customers.

* Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: September 2, 2021

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From the business

We love browsing books, drinking coffee, and talking with people who love good stories.

Business History

Born from Interloc, a database for proffesional booksellers, Alibris has spent over two decades connecting book lovers to book sellers. It's the premier marketplace for textbooks, used books and rare, out-of-print books and supports countless small booksellers across the country. With over 270 million books, Alibris has something for you.

Company Representative

Thumbnail of user mikef1003
Mike F.
Director of Client Services
Typically responds within 2 days

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