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    Alibris

2024 SITEJABBER AWARD

Alibris

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Overview

Alibris has a rating of 4.7 stars from 92,663 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibris most frequently mention great prices, good price, and shopping experience. Alibris ranks 1st among Used Books sites.

  • Service
    645
  • Value
    7212
  • Shipping
    7201
  • Quality
    7200

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 93.1%
Positive
17,921
Neutral
795
Negative
540
View ratings trends
30
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How would you rate Alibris?

Reviews (92,663)

Rating

Timeframe

Other

Reviews that mention popular keywords

shopping experience (1114) web site (343) use site (210) credit card (489) billing address (202) coupon code (240) shopping cart (176) email address (82)
Thumbnail of user wendys1533
New York
1 review
0 helpful votes
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May 14th, 2024
Verified purchase

Alibris consistently provides a great selection of books from multiple sellers.

Reason I chose this business:

Past success@ Alibris

Date of experience: May 4, 2024

Thumbnail of user jamesh5442
New York
1 review
0 helpful votes
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December 26th, 2023
Verified purchase
• Updated review

The price for my book is high, with shipping cost and tax, I bought one used book not many...

Reason I chose this business:

You had my book

Date of experience: December 16, 2023

Good prices!
December 9th, 2022
Verified purchase
• Previous review
Reason I chose this business:

Cost of book

Date of experience: December 9, 2022

My book was a bit expensive
August 14th, 2022
Verified purchase
• Previous review
Reason I chose this business:

Cheaper than Amazon

Date of experience: July 15, 2022

Thumbnail of user jorgem276
Florida
2 reviews
0 helpful votes
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January 27th, 2021
Verified purchase

Usually find what am looking for...
PLEASE don't ever cave in to woke pressure - do not stop selling EVERY book.
Thank you

Reason I chose this business:

Trying it out

Date of experience: January 27, 2021

Thumbnail of user elizabethq287
Illinois
1 review
0 helpful votes
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February 11th, 2024
Verified purchase
• Updated review

Always find what I'm looking for and at reasonable prices.This is my go to site for used books

Reason I chose this business:

This is my go to site for used books.

Date of experience: February 11, 2024

Always find what I'm looking for and at a good price
August 18th, 2022
Verified purchase
• Previous review
Reason I chose this business:

This is were I buy most of my books.

Date of experience: August 18, 2022

I buy most of my books here
January 28th, 2022
Verified purchase
• Previous review

I buy most of my books here. I always find what I'm looking for. Books are always in great condition.

Reason I chose this business:

Needed some reference books. Always find what I'm looking for at a good price.

Date of experience: January 28, 2022

I always find what I'm looking for and at a great price
December 10th, 2021
Verified purchase
• Previous review
Reason I chose this business:

It's my favorite used bookstore.

Date of experience: December 10, 2021

Mostly always find what I'm looking for
March 13th, 2021
Verified purchase
• Previous review
Reason I chose this business:

I always find the books I'm looking for and at a good price.

Date of experience: March 13, 2021

Thumbnail of user patricias4790
Kansas
1 review
0 helpful votes
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April 11th, 2024
Verified purchase

My order was received promptly and was in excellent condition. I could not be more pleased.

Reason I chose this business:

Availability and nice price.

Value
Shipping
Quality

Date of experience: April 1, 2024

Thumbnail of user elainec778
Oklahoma
1 review
0 helpful votes
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April 11th, 2024
Verified purchase

The book had more wear than I expected given the description, but was really just fine.

Reason I chose this business:

AMAZON OPTION

Value
Shipping
Quality

Date of experience: April 1, 2024

Thumbnail of user wendellm100
Washington
1 review
0 helpful votes
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May 10th, 2024
Verified purchase

I appreciate the savings. Easy to find what I was looking for.

Reason I chose this business:

Inflation is real.

Value
Shipping
Quality

Date of experience: April 30, 2024

Thumbnail of user bobbyc396
New York
1 review
0 helpful votes
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May 13th, 2024
Verified purchase

Book in good condition, arrived quickly. Overall good service.

Value
Shipping
Quality

Date of experience: May 3, 2024

Thumbnail of user derrickn51
Colorado
2 reviews
0 helpful votes
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April 24th, 2024
Verified purchase

Easy shopping experience: easy to find the book I want, checkout ent smoothly, not problems.

Reason I chose this business:

Had the book I wanted and shopping was quick and easy.

Date of experience: April 14, 2024

Thumbnail of user dianef1396
Michigan
1 review
0 helpful votes
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November 15th, 2023
Verified purchase

Very easy! Sending something to a friend. Now I need to go back and find some books for myself!

Reason I chose this business:

Knew you would have the book I was looking for!

Date of experience: November 15, 2023

Thumbnail of user michaelr6482
New Mexico
1 review
0 helpful votes
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November 14th, 2023
Verified purchase

Once I figured out where to look for things, it was quite simple. Thanks. I don't shop online much.

Reason I chose this business:

They had the book I needed.

Date of experience: November 14, 2023

Thumbnail of user maryk2864
Illinois
1 review
0 helpful votes
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February 6th, 2022
Verified purchase

Shipping cost seems high. It should be based on the actual weight of the book, not a flat price.

Reason I chose this business:

Birthday gifts

Date of experience: February 6, 2022

Thumbnail of user dawns1561
Colorado
1 review
0 helpful votes
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March 27th, 2023
Verified purchase

The site is very user friendly but it's my first order I'll let you know when my book arrives.

Reason I chose this business:

A friend recommended

Date of experience: March 27, 2023

Thumbnail of user jeffreyg590
California
1 review
0 helpful votes
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January 20th, 2022
Verified purchase

Always fun to shop for books here - I usually find way more than I expect, at really good prices.

Reason I chose this business:

I come here first.

Date of experience: January 20, 2022

Thumbnail of user trumanb29
Texas
1 review
0 helpful votes
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February 4th, 2021
Verified purchase

Very efficient way to find used books, and to save the planet by buying them rather than new ones!

Reason I chose this business:

Alibris is the leader in this field, and I have relied upon Alibris many times in the past.

Date of experience: February 4, 2021

Thumbnail of user jessicar1952
Maryland
1 review
0 helpful votes
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February 9th, 2022
Verified purchase

I'm so happy to have a way to boycott Amazon and support local bookstores at costs I can afford!

Date of experience: February 9, 2022

Thumbnail of user charlesr1123
Oregon
1 review
0 helpful votes
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February 3rd, 2022
Verified purchase
• Updated review

I would give five stars if you went back to allowing longer time for items to be in cart.

Reason I chose this business:

It's NOT AMAZON!

Date of experience: January 4, 2022

Please don't sell out to Amazon, ie Bezos!
March 18th, 2021
Verified purchase
• Previous review
Reason I chose this business:

You're not owned by Bezos.

Date of experience: March 18, 2021

Thumbnail of user paull2502
California
1 review
0 helpful votes
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September 22nd, 2023
Verified purchase

I haven't shopped on Alibris in many years, but am pleased that it was even easier than I recalled.

Reason I chose this business:

Because it one of only two booksellers that had the item that I wanted.

Date of experience: September 22, 2023

Thumbnail of user almag76
Texas
1 review
0 helpful votes
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September 3rd, 2021
Verified purchase

Just placed order. So far so good. Now hoping I will get this mailed to be as you indicated..

Reason I chose this business:

The original book I was using after the original owner, my son Randall was using every day. He died due to cancer in Jan 2020 at the age of 47. I accidently put it in the washing machine mixed with bed sheets and was destroyed. I now only have the cover.

Date of experience: September 3, 2021

Thumbnail of user allyf25
Minnesota
1 review
0 helpful votes
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May 19th, 2022
Verified purchase

I cannot view any seller's reviews right now. That makes is difficult to shop and who to buy from.

* Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: April 19, 2022

Thumbnail of user shirleyw930
Washington
1 review
0 helpful votes
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May 10th, 2022
Verified purchase

I love this site. It's fast and books are in great condition. I recommend it to all my friends.

Reason I chose this business:

I needed this book.

Date of experience: May 10, 2022

Thumbnail of user sharong1514
North Carolina
1 review
0 helpful votes
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February 16th, 2022
Verified purchase

They found my book quickly and contacted me! It's on its way. This is great service! Thanks you all

Reason I chose this business:

Google and it’s reviews were great

Date of experience: February 16, 2022

Thumbnail of user charlotteh414
Alabama
2 reviews
0 helpful votes
  • Send Message
May 20th, 2022
Verified purchase

A bit of difficulty at the payment stage of ordering. I had to key in all info 3 times.

Reason I chose this business:

Reliable source of very good conditioned books

Date of experience: April 20, 2022

Thumbnail of user deliag27
California
1 review
0 helpful votes
  • Send Message
November 3rd, 2021
Verified purchase

Effortless. So lovely to use a site that works so well. I will be back for more. Many thanks.

Reason I chose this business:

I couldn't find this particular book, for a price I could afford in a hardback and very good condition, at either Amazon or ThriftBooks. So I tried Alibris and am happy I do.

Date of experience: November 3, 2021

Thumbnail of user alicep261
Texas
1 review
0 helpful votes
  • Send Message
February 11th, 2021
Verified purchase

I get my orders... in a timely manner. Thanks... for having the books and movies I want to buy!

Reason I chose this business:

Have the books I want... and I found some DVDs I can buy in the next month!

Date of experience: February 11, 2021

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From the business

We love browsing books, drinking coffee, and talking with people who love good stories.

Business History

Born from Interloc, a database for proffesional booksellers, Alibris has spent over two decades connecting book lovers to book sellers. It's the premier marketplace for textbooks, used books and rare, out-of-print books and supports countless small booksellers across the country. With over 270 million books, Alibris has something for you.

Company Representative

Thumbnail of user mikef1003
Mike F.
Director of Client Services
Typically responds within 2 days

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