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    Alibris

2024 SITEJABBER AWARD

Alibris

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Overview

Alibris has a rating of 4.7 stars from 92,641 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibris most frequently mention great prices, good price, and shopping experience. Alibris ranks 1st among Used Books sites.

  • Service
    643
  • Value
    7198
  • Shipping
    7187
  • Quality
    7186

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 93.1%
Positive
17,923
Neutral
794
Negative
540
View ratings trends
30
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How would you rate Alibris?

Reviews (92,641)

Rating

Timeframe

Other

Reviews that mention popular keywords

shopping experience (1114) web site (343) use site (210) credit card (489) billing address (202) coupon code (240) shopping cart (176) email address (82)
Thumbnail of user laurad1301
Maryland
2 reviews
0 helpful votes
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May 10th, 2024
Verified purchase
• Updated review

Alibris is the easiest site to order vintage books from.

Reason I chose this business:

You had the item I wanted.

Date of experience: April 30, 2024

Easy to use
December 13th, 2023
Verified purchase
• Previous review

Easy to use. Quick to find items.

Reason I chose this business:

Cheapest hardback version

Date of experience: December 13, 2023

Thumbnail of user daveg1274
Wisconsin
1 review
0 helpful votes
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May 10th, 2024
Verified purchase

Everything worked perfectly on the first try -- can't ask for better than that!

Date of experience: April 30, 2024

Thumbnail of user randyc409
Idaho
1 review
0 helpful votes
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May 10th, 2024
Verified purchase
• Updated review

I could not find an option to ask for a gift receipt. Otherwise, all good.

Reason I chose this business:

I knew they'd have what I wanted. Plus, I've gotten two copies of this same book from different sellers and they both arrived in perfect condition.

Date of experience: April 30, 2024

I found the exact books I wanted, in the exact conditions...
March 29th, 2024
Verified purchase
• Previous review

I found the exact books I wanted, in the exact conditions I wanted, and at a completely fair price. I could not ask for better.

Reason I chose this business:

I knew they would have the books that I wanted and I knew that I would be satisfied with the prices.

Date of experience: March 19, 2024

I was able to find and order just what I needed
February 23rd, 2024
Verified purchase
• Previous review

I was able to find and order just what I needed. My only issue (and a tiny one, at that) is that, if there is more than one cover available for a book, the sellers sometimes are unclear about which cover you'll be getting.

Reason I chose this business:

Somebody needed me to pick up a couple of particular books right away, and I felt certain that Alibris would have them. I was right.

Date of experience: February 23, 2024

Alibris wins again
February 19th, 2021
Verified purchase
• Previous review
Reason I chose this business:

Alibris seemed most likely to have the items I was looking for, and I was right; they did.

Date of experience: February 19, 2021

Thumbnail of user debbiet797
Indiana
1 review
0 helpful votes
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April 3rd, 2024
Verified purchase

The website said I could change my shipping option, but it never gave me an option.

Reason I chose this business:

Past history

* Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: March 24, 2024

Thumbnail of user kaleys15
Florida
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

This is the stupidest thing I've ever done to have to confirm I've received my package

Value
Shipping
Quality

Date of experience: April 27, 2024

Thumbnail of user thomasc1921
Michigan
1 review
0 helpful votes
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November 13th, 2021
Verified purchase

I just recently an email that claimed I would get a five dollar discount if I used the code 5FALL 21. I didn't receive a discount.

Reason I chose this business:

To receive a discount

* Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: October 14, 2021

Thumbnail of user keithm762
Massachusetts
2 reviews
0 helpful votes
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March 1st, 2024
Verified purchase
• Updated review

The book that I ordered Adam Pendleon's Black Dada arrived in excellent condition and was reasonably priced for a much-sought-after art book.

Reason I chose this business:

Great books offered for a fair price.

Value
Shipping
Quality

Date of experience: March 1, 2024

I'm pleased with the discounts that I found on the...
October 6th, 2021
Verified purchase
• Previous review

I'm pleased with the discounts that I found on the used books that I ordered. However, some of the books advertised at a lower cost were not available.

Reason I chose this business:

I have used the site before in the past. They have really good book bargains.

Date of experience: October 6, 2021

Thumbnail of user elliea81
Missouri
1 review
0 helpful votes
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December 19th, 2023
Verified purchase

There's no way to add my $5 promotion code that I supposedly got for signing up for email.

Reason I chose this business:

Looking for a large print kjv Bible for my home health aid.

Date of experience: December 19, 2023

Thumbnail of user laurar2704
Oregon
1 review
0 helpful votes
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December 21st, 2023
Verified purchase

I love Alibris! I can find so many used books that are no longer available, at great prices.

Date of experience: December 21, 2023

Thumbnail of user calliev2
New Mexico
1 review
0 helpful votes
  • Send Message
October 8th, 2021
Verified purchase
• Updated review

I have a long wishlist, I wish when I deleted something from it, it would return to where I was in the list not the top.

Reason I chose this business:

Had what I wanted.

Date of experience: October 8, 2021

Found what I was looking for
February 16th, 2021
Verified purchase
• Previous review
Reason I chose this business:

It is my "go-to" place to look for books on the web. I just wish getting more than one book from the same seller would reduce shipping costs.

Date of experience: February 16, 2021

Thumbnail of user bernardb469
Florida
1 review
0 helpful votes
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December 10th, 2023
Verified purchase

Perfect I accidently ordered 2 of same it was easy to change so I did just one please

Date of experience: December 10, 2023

Thumbnail of user robertw6277
Texas
2 reviews
0 helpful votes
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April 18th, 2024
Verified purchase

So far so good. Depends on if it arrives safely, that will determine final satisfaction

Reason I chose this business:

Only place I found this item in this format.

Date of experience: April 8, 2024

Thumbnail of user joa808
Washington
1 review
0 helpful votes
  • Send Message
April 18th, 2024
Verified purchase

"Very good" book at a savings. Book Finder helped me find this purchase. Much appreciated.

Reason I chose this business:

Easy and cost effective.

Value
Shipping
Quality

Date of experience: April 8, 2024

Thumbnail of user lynnes436
Michigan
1 review
0 helpful votes
  • Send Message
December 13th, 2023
Verified purchase

Very user friendly, I need to shop here for more for gifts books and music. Thank you!
Lynne

Reason I chose this business:

Best price, best shipping, no hassle!

Date of experience: December 13, 2023

Thumbnail of user conniep503
California
1 review
0 helpful votes
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February 25th, 2024
Verified purchase

Smooth and easy to see what I wanted and needed at the best prices I'm happy with.

Reason I chose this business:

I was given this web suite by a member of my church this is the first time I've heard are ordered from this site.

Date of experience: February 25, 2024

Thumbnail of user michaelj3861
New York
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

As always it was easy and everything was on time/as described.

Value
Shipping
Quality

Date of experience: April 27, 2024

Thumbnail of user rossr182
California
2 reviews
0 helpful votes
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May 8th, 2024
Verified purchase

Alibris is the best. Always the best options of condition, prices, and shipping costs.

Reason I chose this business:

Purchased here many times over the years.

Date of experience: April 28, 2024

Thumbnail of user mariap3125
Puerto Rico
1 review
0 helpful votes
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May 9th, 2024
Verified purchase

Very good experience. I Receive my product fast and in good condition with excelent
price.

Reason I chose this business:

Because,in other ocassion,I buy other product líke school books.

Value
Shipping
Quality

Date of experience: April 29, 2024

Thumbnail of user duanm1
Indiana
1 review
0 helpful votes
  • Send Message
May 9th, 2024
Verified purchase

Date of experience: April 29, 2024

Thumbnail of user jamess4806
Australia
1 review
0 helpful votes
  • Send Message
November 19th, 2021
Verified purchase
• Updated review

The books I wanted at fair purchase & shippng prices
Impressed thit the international delivery time USA - Australia last time I shopped in midst of the pamdemic

Reason I chose this business:

The books I wanted at fair purchase & shippng prices
Impressed thit the international delivery time USA - Australia last time I shopped in midst of the pamdemic

Date of experience: November 19, 2021

GOOD ALIBRIS PRODUCT PRICING, BETTER THAN ABY OTHER...
May 25th, 2021
Verified purchase
• Previous review

GOOD ALIBRIS PRODUCT PRICING, BETTER THAN ABY OTHER BOOKSELLER. PITY INTERNATIONAL SHIPPING IS SO EXPENSIVE BUT PURCHASE STILL WORTHWHILE

Reason I chose this business:

GOOD ALIBRIS PRODUCT PRICING, BETTER THAN ABY OTHER BOOKSELLER. PITY INTERNATIONAL SHIPPING IS SO EXPENSIVE BUT PURCHASE STILL WORTHWHILE

Date of experience: May 25, 2021

Thumbnail of user ians898
Canada
1 review
0 helpful votes
  • Send Message
April 27th, 2024
Verified purchase

So easy to find books! I love the different options I have for shipping.

Reason I chose this business:

I get emails with promotions and I had an interesting coupon.

Date of experience: April 17, 2024

Thumbnail of user shawnc844
Virginia
1 review
0 helpful votes
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April 27th, 2024
Verified purchase

Great prices and value for what I was looking for. That made the difference.

Value
Shipping
Quality

Date of experience: April 17, 2024

Thumbnail of user katrenan2
Tennessee
1 review
0 helpful votes
  • Send Message
May 7th, 2024
Verified purchase

Good experience so far, wide variety of books at a good price

Reason I chose this business:

For the low price on books

Date of experience: April 25, 2024

Thumbnail of user marcuslorettar
Illinois
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

We trust Alibris and have always been happy with what we buy!

I still have not received a DVD called Gidget... three different actresses in three different movies. I have received some suspicious emails. Don't know what to do.

Reason I chose this business:

Previously happy with them

Service
Value
Shipping
Quality

Date of experience: April 25, 2024

Thumbnail of user carolm684
Florida
2 reviews
0 helpful votes
  • Send Message
May 9th, 2024
Verified purchase

Outstanding seller and wonderful products! I am very pleased!

Reason I chose this business:

I chose this because it had this book available in Spanish.

Date of experience: April 29, 2024

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From the business

We love browsing books, drinking coffee, and talking with people who love good stories.

Business History

Born from Interloc, a database for proffesional booksellers, Alibris has spent over two decades connecting book lovers to book sellers. It's the premier marketplace for textbooks, used books and rare, out-of-print books and supports countless small booksellers across the country. With over 270 million books, Alibris has something for you.

Company Representative

Thumbnail of user mikef1003
Mike F.
Director of Client Services
Typically responds within 2 days

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