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    Alibris

2024 SITEJABBER AWARD

Alibris

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Overview

Alibris has a rating of 4.7 stars from 92,455 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibris most frequently mention great prices, good price, and shopping experience. Alibris ranks 1st among Used Books sites.

  • Service
    631
  • Value
    7108
  • Shipping
    7097
  • Quality
    7096

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 93.1%
Positive
17,987
Neutral
798
Negative
540
View ratings trends
30
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How would you rate Alibris?

Reviews (92,455)

Rating

Timeframe

Other

Reviews that mention popular keywords

shopping experience (1112) web site (343) use site (209) credit card (487) billing address (202) coupon code (240) shopping cart (176) email address (82)
Thumbnail of user erice581
Michigan
1 review
0 helpful votes
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April 18th, 2021
Verified purchase

Found the book I was looking for in a very good condition at a reasonable price.

Reason I chose this business:

Great source for books overall!

Date of experience: April 18, 2021

Thumbnail of user lindas3270
Florida
1 review
0 helpful votes
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April 18th, 2021
Verified purchase

Clean website made it easy to make selection and continue through the checkout info and payment.

Reason I chose this business:

Best price on book

Date of experience: April 18, 2021

Thumbnail of user georgef1073
California
1 review
0 helpful votes
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February 5th, 2023
Verified purchase

Easy and smooth transaction. Was able to find books I wanted and only Alibris had them.

Reason I chose this business:

Alibris has the hard to find books I want to purchase and read.

Date of experience: February 5, 2023

Thumbnail of user petert805
New Jersey
1 review
0 helpful votes
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April 11th, 2022
Verified purchase
• Updated review

Beats the pants off abebooks: their site didn't work. Yours did and you got the order.

Reason I chose this business:

Abe didn’t work

Date of experience: April 11, 2022

Easy-peasy!
July 3rd, 2021
Verified purchase
• Previous review

Date of experience: July 3, 2021

Thumbnail of user dixieb58
Nebraska
1 review
0 helpful votes
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March 5th, 2022
Verified purchase

The website was smooth. I was able to make changes quickly and accurately without any problem.

Reason I chose this business:

I was researching another book and I saw a price I liked a another good book I have not read.

Date of experience: March 5, 2022

Thumbnail of user dianec1861
Maryland
2 reviews
0 helpful votes
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November 15th, 2022
Verified purchase

So far great. Can't wait to get my order. Season 8 has been hard to find.

Reason I chose this business:

I just started looking and found what I wanted.

Date of experience: November 15, 2022

Thumbnail of user cheryls1128
New Mexico
1 review
0 helpful votes
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October 28th, 2021
Verified purchase

Very easy to find the book I wanted for a gift and at a good price.

Reason I chose this business:

Alibris had the book I wanted at a decent price.

Date of experience: October 28, 2021

Thumbnail of user jamess4219
Texas
1 review
0 helpful votes
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January 28th, 2021
Verified purchase

Every book I have ordered has been in good condition and arrived in a timely manner.

Reason I chose this business:

Ordered a book for a friend

Date of experience: January 27, 2021

Thumbnail of user charlesh1504
Indiana
1 review
0 helpful votes
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March 6th, 2021
Verified purchase

So far so good, looks very promising, thanks. Could spend a fortune if I had it.

Date of experience: March 6, 2021

Thumbnail of user toniat22
Hawaii
1 review
0 helpful votes
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June 15th, 2021
Verified purchase

I love how easy it is to order and having a option to pay thru paypal

Reason I chose this business:

I much prefer buying item used to avoid unnecessary waste and I like supporting Goodwill

Date of experience: June 15, 2021

Thumbnail of user stacya164
Texas
1 review
0 helpful votes
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June 16th, 2021
Verified purchase

Love the selection of older books and the recommendations that lead me down a rabbit hole

Reason I chose this business:

Wanted If Women Rose Rooted and you had the cheapest copy on Google Shopping

Date of experience: June 16, 2021

Thumbnail of user sheilaa424
Texas
2 reviews
0 helpful votes
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April 7th, 2024
Verified purchase

Good price, quick delivery, and the book was in good condition as described.

Reason I chose this business:

Good reviews and good price

Value
Shipping
Quality

Date of experience: March 28, 2024

Thumbnail of user randyw590
California
1 review
0 helpful votes
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July 28th, 2022
Verified purchase

Worked perfectly hopefully it will ship quickly and get here quickly thanks for your help Randy

Date of experience: July 28, 2022

Thumbnail of user paisleyd1
Washington
1 review
0 helpful votes
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September 28th, 2021
Verified purchase

Quick and easy to order my books and movies, great prices too! Now we wait :)

Reason I chose this business:

Didn't want to use amazon.

Date of experience: September 28, 2021

Thumbnail of user alanp662
California
1 review
0 helpful votes
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November 18th, 2022
Verified purchase

If I am ordering from the same place why are they charging twice for the packaging?

Reason I chose this business:

They had the books in stock

Date of experience: October 19, 2022

Thumbnail of user jamesm4393
New York
1 review
1 helpful vote
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August 25th, 2023
Verified purchase
• Updated review

Easy to search. Choice of a variety of copies (if available) with details on book condition.

Date of experience: August 25, 2023

Site works well
December 13th, 2022
Verified purchase
• Previous review
Reason I chose this business:

Past success

Date of experience: December 13, 2022

Worked quick
February 28th, 2021
Verified purchase
• Previous review
Reason I chose this business:

Great selection

Date of experience: February 28, 2021

Thumbnail of user angelav493
Canada
1 review
0 helpful votes
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March 6th, 2021
Verified purchase

It's all good, however as a customer with an account a coupon would have been appreciated

Reason I chose this business:

Found the titles I was looking for. Have had good experiences with Alibris in the past :)

Date of experience: March 6, 2021

Thumbnail of user catheriner535
Michigan
1 review
0 helpful votes
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September 28th, 2021
Verified purchase

Easy. I liked the variety! I like being able to choose vendors from my own state!

Reason I chose this business:

I like you.

Date of experience: September 28, 2021

Thumbnail of user adriana222
Kansas
1 review
0 helpful votes
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September 26th, 2021
Verified purchase

You make it easy, i always try your site first for books or movies, thank you!

Reason I chose this business:

Looking for obscure movie

Date of experience: September 26, 2021

Thumbnail of user brunod87
South Africa
1 review
0 helpful votes
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May 10th, 2023
Verified purchase
• Updated review

The process is very clear and efficient. Well organised and a pleasure to shop this way.

Reason I chose this business:

Alibris happened to have the book I wanted

Date of experience: May 10, 2023

The entire process was Good, Clear and Efficient
May 31st, 2023
Verified purchase
• Previous review

The entire process was Good, Clear and Efficient. However, the Shipping cost initially advertised changed to 400% upon payment. Not the tastiest option...

Reason I chose this business:

Because they had the book I wanted

Date of experience: May 1, 2023

Thumbnail of user sarak300
Kansas
1 review
0 helpful votes
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February 9th, 2023
Verified purchase
• Updated review

Quick and easy. Found the book I wanted at a price I was happy with. Thanks!

Date of experience: February 9, 2023

Found what I wanted quickly
February 24th, 2021
Verified purchase
• Previous review
Reason I chose this business:

Always satisfied

Reason I chose this product:

Replacing a lost book in school library

Date of experience: February 24, 2021

Thumbnail of user johnw3742
Georgia
1 review
0 helpful votes
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February 2nd, 2022
Verified purchase
• Updated review

Too many security checks. I've bought for years, and my name and password should be enough.

Reason I chose this business:

You do GOOD except for security checks for US returning folks. And I NEVER give a higher rating than #9; NO reflection on you guys. You helped me out recently with a mistake of incomplete address I gave for my son in. P. C. Beach, Fl., and you CAME THROUGH. THANKS MUCH.

Date of experience: February 2, 2022

I tried three (3) times and 3 passwords with no go
March 6th, 2021
Verified purchase
• Previous review

I tried three (3) times and 3 passwords with no go. Then this one that worked the second time DID work and was the FIRST ONE USED!

Reason I chose this business:

Used you guys for years, & just bought this book for myself on 2/20/21. This is for a friend. Just don't publish my LAST NAME in order to inform others.
John

Date of experience: March 6, 2021

Thumbnail of user janicev315
Massachusetts
1 review
0 helpful votes
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August 7th, 2023
Verified purchase

I appreciate your finding an alternative since the book was not available from the first source.

Reason I chose this business:

Good reliable service

Date of experience: August 7, 2023

Thumbnail of user stephena1100
California
1 review
0 helpful votes
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September 18th, 2022
Verified purchase

Made me worried when i saw the free shipping was paid until the end of ordering

Reason I chose this business:

Discounts and good deals

Date of experience: September 18, 2022

Thumbnail of user shirleyy84
Kansas
2 reviews
0 helpful votes
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January 10th, 2022
Verified purchase

East transaction on a book I needed and a better price than other sites! Thank you!

Reason I chose this business:

Came up as an option to purchase a specific bookii jjji u

Date of experience: January 10, 2022

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From the business

We love browsing books, drinking coffee, and talking with people who love good stories.

Business History

Born from Interloc, a database for proffesional booksellers, Alibris has spent over two decades connecting book lovers to book sellers. It's the premier marketplace for textbooks, used books and rare, out-of-print books and supports countless small booksellers across the country. With over 270 million books, Alibris has something for you.

Company Representative

Thumbnail of user mikef1003
Mike F.
Director of Client Services
Typically responds within 2 days

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