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    Alibris

2024 SITEJABBER AWARD

Alibris

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Overview

Alibris has a rating of 4.7 stars from 92,342 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibris most frequently mention great prices, good price, and shopping experience. Alibris ranks 1st among Used Books sites.

  • Service
    626
  • Value
    7050
  • Shipping
    7039
  • Quality
    7038

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 93.1%
Positive
17,982
Neutral
797
Negative
537
View ratings trends
30
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How would you rate Alibris?

Reviews (92,342)

Rating

Timeframe

Other

Reviews that mention popular keywords

shopping experience (1111) web site (345) use site (208) credit card (487) billing address (202) coupon code (239) shopping cart (176) email address (82)
Thumbnail of user jamesf3941
Utah
1 review
0 helpful votes
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July 18th, 2023
Verified purchase

I have only ordered one book so far, but it was a good experience. So I will try another. Thanks.

Date of experience: July 18, 2023

Thumbnail of user sherrief38
Colorado
1 review
0 helpful votes
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August 31st, 2022
Verified purchase

Everytime I tried to order it keep giving me error message and it would not let me use coupon code.

Reason I chose this business:

The books I was looking for were cheap.

* Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: August 1, 2022

Thumbnail of user kathys1320
Texas
1 review
0 helpful votes
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February 16th, 2021
Verified purchase

I have used Alibris on and off for several years now. I love it! I can find so many books!

Reason I chose this business:

I have used Alibris for many years and I can find so many extra books that I am lookin for.

Date of experience: February 16, 2021

Thumbnail of user joek1163
Kentucky
1 review
0 helpful votes
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September 26th, 2023
Verified purchase

Be a great improvement to permit existing users to buy as guests since pws are a pain in the $#*!

* Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: August 27, 2023

Thumbnail of user robinc796
Connecticut
1 review
0 helpful votes
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March 24th, 2022
Verified purchase

Found this at my public library absolutely love it so glad I found one of my own best for beginners

Reason I chose this business:

Love being able to buy used books

Date of experience: March 24, 2022

Thumbnail of user katherinet548
Colorado
1 review
0 helpful votes
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December 13th, 2023
Verified purchase

Found hard to find books easily, and followed your web site easily. Thank you

Reason I chose this business:

I call my favorite book seller about the titles I was looking for and she recommended you.

Date of experience: December 13, 2023

Thumbnail of user hollyn120
Pennsylvania
1 review
0 helpful votes
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June 8th, 2022
Verified purchase
• Updated review

Quick to find what I was looking for. I have also found browsing to be easy and a good experience.

Reason I chose this business:

I sell at Alibris as well as go there first to support fellow sellers.

Date of experience: June 8, 2022

Easy to shop
December 31st, 2021
Verified purchase
• Previous review

Easy to shop. Have dealt with this seller before and was pleased.

Reason I chose this business:

I am a seller as well as a buyer.

Date of experience: December 31, 2021

Got what I wanted with no problem
December 3rd, 2021
Verified purchase
• Previous review
Reason I chose this business:

I sell at Alibris and like to support those who also do. Coupon helps.

Date of experience: December 3, 2021

Thumbnail of user ellieb117
Texas
1 review
0 helpful votes
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February 20th, 2021
Verified purchase

I like the ability to search. I wish there was a filter for dvd/blu ray when I am browsing movies.

Date of experience: February 20, 2021

Thumbnail of user karlab267
Kansas
1 review
0 helpful votes
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April 3rd, 2023
Verified purchase

I found the book I was looking for in a very easy amount of time. Your prices are very reasonable.

Reason I chose this business:

Looking for a particular book-- Tina Turner autobiography

Date of experience: April 3, 2023

Thumbnail of user kayer29
California
2 reviews
0 helpful votes
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June 4th, 2023
Verified purchase
• Updated review

This book is hard to find and I was pleased to see it offered at a reasonable price at Alibris.

Reason I chose this business:

Looking for a hard-to-find book

Date of experience: June 4, 2023

I have found books on Alibris in better condition or...
March 23rd, 2021
Verified purchase
• Previous review

I have found books on Alibris in better condition or more available than on other platforms.

Reason I chose this business:

To find a relatively rare book at a good price

Date of experience: March 23, 2021

Thumbnail of user dianab831
Arizona
1 review
0 helpful votes
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January 2nd, 2022
Verified purchase

I want to stop shopping at Amazon. I hope the books arrive in a reasonable time and in good shape.

Date of experience: January 2, 2022

Thumbnail of user joycem515
Illinois
2 reviews
0 helpful votes
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October 21st, 2021
Verified purchase

I had a message for $20 off or free shipping but when I placed my order nothing was taken off

Reason I chose this business:

Received notice of discount

* Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: September 21, 2021

Thumbnail of user richardw2689
Pennsylvania
1 review
0 helpful votes
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May 9th, 2022
Verified purchase

Your web site is note easy to use and you do not have a phone number to talk to someone.

Reason I chose this business:

A friend recommended you

Date of experience: April 9, 2022

Thumbnail of user bonnieg249
Virginia
1 review
0 helpful votes
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February 6th, 2023
Verified purchase
• Updated review

THE SITE IS EASY BUT SOME OF THE SELLERS CHARGE OUTRAGEOUS POSTAGE, HAD TO LESSEN MY ORDER DUE TO THAT

Reason I chose this business:

COUPON AND PAST EXPERIENCE

Date of experience: February 6, 2023

I WISH I KNEW HOW TO SEE HOW MANY A SELLER HAD IN STOCK,...
March 29th, 2021
Verified purchase
• Previous review

I WISH I KNEW HOW TO SEE HOW MANY A SELLER HAD IN STOCK, IS THAT POSSIBLE

Reason I chose this business:

BEST PRICE, FREE SHIPPING

Date of experience: March 29, 2021

Thumbnail of user lorin360
Oregon
1 review
0 helpful votes
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February 8th, 2023
Verified purchase

Found a book I was looking for at a great price and locally also! I will return in the future.

Reason I chose this business:

Best price for the book I was looking for.

Date of experience: February 8, 2023

Thumbnail of user vladimirr30
Washington
1 review
0 helpful votes
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March 5th, 2022
Verified purchase
• Updated review

Easy to order but it takes a long time for a book to arrive if the customer is not US-based

Date of experience: March 5, 2022

Great experience
August 19th, 2021
Verified purchase
• Previous review

Great experience. Thank you

Reason I chose this business:

Found a book I was looking for

Date of experience: August 19, 2021

Thumbnail of user joannew878
Canada
1 review
0 helpful votes
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February 28th, 2024
Verified purchase

I have not used your site in years... it is still as great as I remember

Reason I chose this business:

Best price on the book I was after.

Date of experience: February 28, 2024

Thumbnail of user shalamarj
Oregon
1 review
0 helpful votes
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July 13th, 2021
Verified purchase

More than once, I had to go thru and redo my shopping, as my books kept disappearing from my cart.

Reason I chose this business:

It had the book I was looking for.

* Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: June 13, 2021

Thumbnail of user michaelh5768
Colorado
1 review
0 helpful votes
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December 26th, 2023
Verified purchase
• Updated review

Need to show shipping costs sooner in the shopping cart before placing the order

Reason I chose this business:

I get regular emails and they have a large selection of used books

Date of experience: December 16, 2023

Would be nice to be able to browse a few pages of music...
August 13th, 2022
Verified purchase
• Previous review

Would be nice to be able to browse a few pages of music books to see what songs are in them

Reason I chose this business:

I get emails from alibris and I was looking for a particular text book

Date of experience: August 13, 2022

Thumbnail of user bonniem770
Arizona
1 review
0 helpful votes
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March 7th, 2022
Verified purchase

Always find what I want. Like having the choice between new and used. And I try not to use Amazon!

Reason I chose this business:

Some of the books that I chose today are older and difficult to find

Date of experience: March 7, 2022

Thumbnail of user norat55
Illinois
1 review
0 helpful votes
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August 3rd, 2021
Verified purchase

Perfection. You have the book I want >you have a way for me to get it > I've got it.

Date of experience: August 3, 2021

Thumbnail of user alc258
Tennessee
1 review
0 helpful votes
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August 19th, 2021
Verified purchase

When I signed in I was offered a $5.00 reward for signing up for something or other. Where is it?

Reason I chose this business:

Used it before.

* Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: July 20, 2021

Thumbnail of user sisteri2
Arizona
1 review
0 helpful votes
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March 1st, 2024
Verified purchase

Considering that this is my first time to order, I find it easy to place my order. Thank you.

Reason I chose this business:

The books that I order are a request for a dear sister friend in the Philippines.

Date of experience: March 1, 2024

Thumbnail of user nigeld37
GB
1 review
0 helpful votes
  • Send Message
April 4th, 2021
Verified purchase

Easy to find a rare book that I wanted to read at a good price and shipping costs not prohibitive.

Reason I chose this business:

It's the only bookstore advertised that had the book I wanted.

Date of experience: April 4, 2021

Thumbnail of user robertw2918
Virginia
1 review
0 helpful votes
  • Send Message
July 22nd, 2022
Verified purchase
• Updated review

It was very easy to find the book I wanted and I lied getting free shipping on it as well.

Reason I chose this business:

They have the more unusual books that I am looking for.

Date of experience: July 22, 2022

Certainly easy to get what I wanted
November 24th, 2021
Verified purchase
• Previous review
Reason I chose this business:

Lowest price for what I wanted

Date of experience: November 24, 2021

Ordering has bee quick and easy
June 9th, 2021
Verified purchase
• Previous review
Reason I chose this business:

Best price for the book I wanted

Date of experience: June 9, 2021

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From the business

We love browsing books, drinking coffee, and talking with people who love good stories.

Business History

Born from Interloc, a database for proffesional booksellers, Alibris has spent over two decades connecting book lovers to book sellers. It's the premier marketplace for textbooks, used books and rare, out-of-print books and supports countless small booksellers across the country. With over 270 million books, Alibris has something for you.

Company Representative

Thumbnail of user mikef1003
Mike F.
Director of Client Services
Typically responds within 2 days

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