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    Alibris

2024 SITEJABBER AWARD

Alibris

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Overview

Alibris has a rating of 4.7 stars from 92,320 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibris most frequently mention great prices, good price, and shopping experience. Alibris ranks 1st among Used Books sites.

  • Service
    626
  • Value
    7039
  • Shipping
    7028
  • Quality
    7027

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 93.1%
Positive
17,995
Neutral
798
Negative
537
View ratings trends
30
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How would you rate Alibris?

Reviews (92,320)

Rating

Timeframe

Other

Reviews that mention popular keywords

shopping experience (1110) web site (345) use site (209) credit card (487) billing address (202) coupon code (239) shopping cart (176) email address (82)
Thumbnail of user loum303
Georgia
1 review
0 helpful votes
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June 13th, 2023
Verified purchase

Fast and easy. Fair descriptions on the condition of the books I am buying.

Reason I chose this business:

Because it is not amazon

Date of experience: June 13, 2023

Thumbnail of user sherrillt6
California
1 review
0 helpful votes
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November 7th, 2021
Verified purchase

Very easy but not sure why there charging shipping when it says free shipping?

Date of experience: November 7, 2021

Thumbnail of user sharonw2003
Kentucky
1 review
0 helpful votes
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March 11th, 2023
Verified purchase
• Updated review

I'm usually able to find what I'm looking for. Shipment has always been prompt.

Reason I chose this business:

Good source in the past.

Date of experience: March 11, 2023

I'm a regular customer--can usually find what I'm searching...
January 4th, 2023
Verified purchase
• Previous review

I'm a regular customer--can usually find what I'm searching for.

Date of experience: January 4, 2023

I found the books i wanted
September 21st, 2022
Verified purchase
• Previous review

I found the books i wanted. Shipping seems high.

Reason I chose this business:

My first stop for second hand books

Date of experience: September 21, 2022

Thumbnail of user thomass2833
California
1 review
0 helpful votes
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May 29th, 2023
Verified purchase
• Updated review

When i want to buy a book I first look on the Alibris website.

Date of experience: May 29, 2023

Great selection and user-friendly website
April 26th, 2022
Verified purchase
• Previous review

Date of experience: April 26, 2022

Thumbnail of user joslinp2
Ohio
1 review
0 helpful votes
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August 31st, 2022
Verified purchase

So far so good. I'll check back in once I have received the book.

Reason I chose this business:

Google search for book

Date of experience: August 31, 2022

Thumbnail of user maryp1887
Virginia
5 reviews
0 helpful votes
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December 13th, 2021
Verified purchase
• Updated review

I use this website frequently, and would recommend it to any and all comers!

Reason I chose this business:

Because I can usually find exactly what I want!

Date of experience: December 13, 2021

I love this website; it is very helpful and can usually...
October 18th, 2021
Verified purchase
• Previous review

I love this website; it is very helpful and can usually find exactly what I want.

Reason I chose this business:

I was looking for a specific book...

Date of experience: October 18, 2021

I have used this site for many years, and would readily...
October 10th, 2021
Verified purchase
• Previous review

I have used this site for many years, and would readily recommend it to absolutely anyone!

Reason I chose this business:

I was looking for a book that I had enjoyed some years back...

Date of experience: October 10, 2021

Thanks for an excellent experience!
September 3rd, 2021
Verified purchase
• Previous review
Reason I chose this business:

Alibris always seems to have something that I need!

Date of experience: September 3, 2021

Thumbnail of user owens92
Utah
1 review
0 helpful votes
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February 25th, 2021
Verified purchase

Thanks for finding the book. I had searched everywhere I could think of before.

Reason I chose this business:

Nobody else had the book, and you found more than a dozen of them.

Date of experience: February 25, 2021

Thumbnail of user aaronp350
Michigan
1 review
0 helpful votes
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September 19th, 2021
Verified purchase

It's my First time shopping and purchasing on here and absolutely enjoyed the experience!

Reason I chose this business:

Was recommended by my local book store McLean & Eakin in petoskey mi. I’m so thrilled they did!

Date of experience: September 19, 2021

Thumbnail of user brendak923
Texas
1 review
0 helpful votes
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March 29th, 2022
Verified purchase

Lured by free shipping and $20 off your purchase and each with other stipulations.

Reason I chose this business:

Free shipping and #20 off and I have been satisfied with previous purchases.

Date of experience: February 27, 2022

Thumbnail of user pamelah1543
Maryland
1 review
0 helpful votes
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February 27th, 2022
Verified purchase

I love that I am shown ALL the copies. Checkout is fast and easy!

Reason I chose this business:

The price and availability of titles makes it a joy to shop.

Date of experience: February 27, 2022

Thumbnail of user emilyl373
Iowa
1 review
0 helpful votes
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May 6th, 2021
Verified purchase

It was very easy to find what I was looking for and good prices

Date of experience: May 6, 2021

Thumbnail of user johnt2879
North Carolina
1 review
0 helpful votes
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November 22nd, 2021
Verified purchase

Coupled with PayPal, the purchase experience was two clicks and done. We'll done, Alibris!

Reason I chose this business:

Past experience

Date of experience: November 22, 2021

Thumbnail of user karenw1718
Florida
2 reviews
0 helpful votes
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May 6th, 2021
Verified purchase

I'm happy to support a worthy cause and receive a little treasure in return.

Reason I chose this business:

Happy with past purchase(s) through Alibris.

Date of experience: May 6, 2021

Thumbnail of user twilap6
Missouri
2 reviews
0 helpful votes
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April 29th, 2022
Verified purchase

One order cancelled, email said new deal was in my cart, it was not.

Reason I chose this business:

To follow up on a cancelled order.

Date of experience: April 29, 2022

Thumbnail of user shirleyr399
Georgia
1 review
0 helpful votes
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January 21st, 2021
Verified purchase

You have everything I need and it is so easy to shop with you.

Reason I chose this business:

Recommended by my Bible study professor.

Date of experience: January 21, 2021

Thumbnail of user stevenc2643
Texas
1 review
0 helpful votes
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September 14th, 2023
Verified purchase

I appreciate helping Goodwill and getting what I want at a very good price!

Reason I chose this business:

Online search

Date of experience: September 14, 2023

Thumbnail of user dianeb2709
California
2 reviews
0 helpful votes
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June 14th, 2023
Verified purchase

So far so good. Easy to navigate website. Hope the shipping speed is fast.

Date of experience: June 14, 2023

Thumbnail of user judithh665
Florida
1 review
0 helpful votes
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July 31st, 2022
Verified purchase

I entered my email for $5 coupon and it will not discount my order.

Reason I chose this business:

I purchased from them a number of years ago.

Date of experience: July 1, 2022

Thumbnail of user stephenp1161
Virginia
1 review
0 helpful votes
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March 17th, 2022
Verified purchase

Great rates! I don't mind the shipping so much, and the selection is exceptional.

Reason I chose this business:

One prior experience. Not in a hurry to receive the books.

Date of experience: March 17, 2022

Thumbnail of user cynthiam2464
Colorado
1 review
0 helpful votes
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March 4th, 2023
Verified purchase

Wasted 30-45 minutes of my life trying to get my credit card information updated.

* Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: February 2, 2023

Thumbnail of user richardb3024
Texas
1 review
0 helpful votes
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June 8th, 2021
Verified purchase

Great prices. Shipping is more than it should be but it all equals out

Reason I chose this business:

Cheaper than half price books

Date of experience: June 8, 2021

Thumbnail of user sherylo22
California
1 review
0 helpful votes
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June 6th, 2021
Verified purchase

I am new to quilting. But really like the book & the price. Thanks

Date of experience: June 6, 2021

Thumbnail of user karenc2942
California
1 review
0 helpful votes
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May 21st, 2022
Verified purchase

Recycle/ Reuse - shipping and tracking is easy and items are always in good shape.

Date of experience: May 21, 2022

Thumbnail of user snezanas5
New York
1 review
0 helpful votes
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February 2nd, 2023
Verified purchase

Its been great, the shipping was efficient and the books are in good condition

Reason I chose this business:

It is cost efficient and reliable

Date of experience: February 2, 2023

Thumbnail of user jasont1352
Colorado
1 review
0 helpful votes
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May 22nd, 2022
Verified purchase

Fast, easy, lived all the editions available so I could choose what I wanted.

Reason I chose this business:

Bc of the pricess and ease

Date of experience: May 22, 2022

Sitejabber for Business

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From the business

We love browsing books, drinking coffee, and talking with people who love good stories.

Business History

Born from Interloc, a database for proffesional booksellers, Alibris has spent over two decades connecting book lovers to book sellers. It's the premier marketplace for textbooks, used books and rare, out-of-print books and supports countless small booksellers across the country. With over 270 million books, Alibris has something for you.

Company Representative

Thumbnail of user mikef1003
Mike F.
Director of Client Services
Typically responds within 2 days

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