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    Alibris

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Alibris

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Overview

Alibris has a rating of 4.7 stars from 92,291 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibris most frequently mention great prices, good price, and shopping experience. Alibris ranks 1st among Used Books sites.

  • Service
    623
  • Value
    7020
  • Shipping
    7009
  • Quality
    7008

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 93.1%
Positive
18,023
Neutral
800
Negative
536
View ratings trends
30
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How would you rate Alibris?

Reviews (92,291)

Rating

Timeframe

Other

Reviews that mention popular keywords

shopping experience (1110) web site (345) use site (209) credit card (487) billing address (202) coupon code (239) shopping cart (176) email address (82)
Thumbnail of user marinap107
California
1 review
0 helpful votes
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February 14th, 2022
Verified purchase

I love shopping at Alibris. Has 99% of the books I want and gives me options at good prices.

Reason I chose this business:

Best alternative I've found to Amazon.

Date of experience: February 14, 2022

Thumbnail of user lindah4168
Maryland
1 review
0 helpful votes
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January 16th, 2023
Verified purchase

Amazon tried to come in and triple the price and push you out of the loop stealing this order.

Reason I chose this business:

Price and order in list.

Date of experience: January 16, 2023

Thumbnail of user suzannem806
California
1 review
0 helpful votes
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February 15th, 2022
Verified purchase

Site was easy to navigate. Prices were very good. Check out was easy. I LOVE that you offer PayPal.

Reason I chose this business:

It had the book I wanted for a very good price.

Date of experience: February 15, 2022

Thumbnail of user douglasr350
Virginia
1 review
0 helpful votes
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August 8th, 2022
Verified purchase
• Updated review

Cart was emptied before I could place order. I lost track of one item, so we both lost out

Reason I chose this business:

Sick of Amazon slap dash shipping but am aware that Alibris partners don’t really do better

Date of experience: July 9, 2022

Easy and clear page accessibility and updating
April 14th, 2022
Verified purchase
• Previous review
Reason I chose this business:

Because Amazon does not ship books safely. (Frequent damage and poor packaging)

Date of experience: April 14, 2022

I cannot be expected to rate my shopping experience...
November 17th, 2021
Verified purchase
• Previous review

I cannot be expected to rate my shopping experience without viewing the goods to be received or until they are in hand. However, the website experience was so far excellent. Please do not ask me to rate a shopping experience without being able to evaluate the items. This is nonsense otherwise

Reason I chose this business:

Availability of desired items

* Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: October 18, 2021

Thumbnail of user shannonw634
Oregon
1 review
0 helpful votes
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October 7th, 2022
Verified purchase

I signed up for the $5 off for my email... would've been nice to use it on my order.

Date of experience: October 7, 2022

Thumbnail of user thereses83
California
1 review
0 helpful votes
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August 11th, 2021
Verified purchase

Creating the order was super easy, which I appreciate. But I don't know how secure the site is --

Date of experience: August 11, 2021

Thumbnail of user angelaf929
Kansas
1 review
0 helpful votes
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December 2nd, 2021
Verified purchase
• Updated review

This is the second time I've ordered. I can always find a good deal on the books i want!

Reason I chose this business:

Availability and price of used books I was looking for.

Date of experience: December 2, 2021

I liked that there is such a large selection of books...
October 21st, 2021
Verified purchase
• Previous review

I liked that there is such a large selection of books and at good prices! Website is easy to use and I like that I can save for later on my wishlist.

Reason I chose this business:

Large selection of used books that are reasonably priced, even with shipping!

Date of experience: October 21, 2021

Thumbnail of user bayleeg8
Arkansas
1 review
0 helpful votes
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January 27th, 2022
Verified purchase

The process of buying the books was super easy and im so happy they had the book i needed!

Reason I chose this business:

Because yall had the book i eeded

Date of experience: January 27, 2022

Thumbnail of user vivianr149
Nebraska
1 review
0 helpful votes
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February 11th, 2022
Verified purchase

I lost my order while trying to sign in and was forced to make a second, less favorable order.

Date of experience: January 12, 2022

Thumbnail of user kennethw642
New York
3 reviews
0 helpful votes
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October 25th, 2021
Verified purchase

Appears easy so far. I am an avid reader and I believe I have a future with your business.

Reason I chose this business:

It came up in my search and your add seem approachable.

Date of experience: October 25, 2021

Thumbnail of user aubreighb
North Carolina
1 review
0 helpful votes
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December 1st, 2022
Verified purchase
• Updated review

One of my items was cancelled, but there was a replacement, it was just $6 more than the original

Date of experience: December 1, 2022

Optimized cart is incredible
November 29th, 2022
Verified purchase
• Previous review
Reason I chose this business:

I wanted to buy a lot of movies and not kill my budget for christmas

Date of experience: November 29, 2022

Thumbnail of user deborahd2128
Tennessee
1 review
0 helpful votes
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August 21st, 2023
Verified purchase

I found an out of print book I had been looking for upon referral of alibris from a friend.

Reason I chose this business:

A friend sent me.

Date of experience: August 21, 2023

Thumbnail of user lorynm2
California
1 review
0 helpful votes
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April 20th, 2022
Verified purchase

I found the book I was looking everywhere for months to get and it is for a great price!

Reason I chose this business:

A customer at the store I work at recommended it.

Date of experience: April 20, 2022

Thumbnail of user maryg1801
North Carolina
1 review
0 helpful votes
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June 25th, 2023
Verified purchase
• Updated review

Shopping is fast and easy. The books are always top notch, even the used books. I can trust Alibris

Date of experience: June 25, 2023

Shopping is always trouble free
April 29th, 2021
Verified purchase
• Previous review
Reason I chose this business:

You are cheaper than other online companies.

Date of experience: April 29, 2021

Thumbnail of user janicev120
Texas
1 review
0 helpful votes
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January 28th, 2022
Verified purchase

So awesome that this book had a book that's hard to find- My house is bigger than a Home

Reason I chose this business:

Bc they had the book I wanted

Date of experience: January 28, 2022

Thumbnail of user robins969
South Carolina
1 review
0 helpful votes
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August 15th, 2021
Verified purchase

Excellent. One complaint. I forgot my password and when I came back to the site my order was gone.

Reason I chose this business:

I bought from you before and I was very saisfied.

Date of experience: August 15, 2021

Thumbnail of user kathys1755
Minnesota
2 reviews
0 helpful votes
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January 15th, 2022
Verified purchase

I like this book club because they don't insist you join and they have paypal. It's easy and safe.

Reason I chose this business:

It’s easy and safe. You have different price choices.

Date of experience: January 15, 2022

Thumbnail of user mariav1669
California
1 review
0 helpful votes
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May 23rd, 2023
Verified purchase

Good, I hope the books arrive soon. It is the first time that I make an order by Alibris.

Reason I chose this business:

Because it was the only place I could find it. Amazon does not have it in Spanish.

Date of experience: May 23, 2023

Thumbnail of user susanm4181
Missouri
1 review
0 helpful votes
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May 15th, 2022
Verified purchase

So Easy!
Found exactly what I wanted. Had a choice and was able to get the book I wanted.

Reason I chose this business:

Last time was easy and this time even easier.

Date of experience: May 15, 2022

Thumbnail of user jeffl1331
Utah
1 review
0 helpful votes
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July 10th, 2022
Verified purchase

So far, the shopping was good. I hope the product arrives soon, and is the exact one as advertised.

Date of experience: July 10, 2022

Thumbnail of user janee295
North Dakota
2 reviews
0 helpful votes
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January 29th, 2022
Verified purchase

Cant tell if my item is coming from over seas, yet site tells me to worry if it is...?

Reason I chose this business:

Cheapest for this book from all book websites

Date of experience: January 29, 2022

Thumbnail of user lynk59
Massachusetts
1 review
0 helpful votes
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April 3rd, 2023
Verified purchase

Website is easy to navigate and plenty of choices for the out of print books I was searching for.

Reason I chose this business:

You aren't Amazon (the evil empire) and I always find what I want on your site.

Date of experience: April 3, 2023

Thumbnail of user brooken93
Arizona
1 review
0 helpful votes
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June 27th, 2023
Verified purchase

I can always count on Alibris to have the books I'm looking for and always at the best prices

Date of experience: June 27, 2023

Thumbnail of user kathrynh305
California
1 review
0 helpful votes
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February 19th, 2021
Verified purchase

My favorite place to buy books, I can buy used and recycle that way and the prices are great.

Reason I chose this business:

I chose Alibris because I prefer to buy used and recycle books that are already out there.

Date of experience: February 19, 2021

Thumbnail of user kristip122
Minnesota
1 review
0 helpful votes
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May 16th, 2022
Verified purchase

I love this site! I've been ordering from you for years. Thank you for providing books to re use.

Reason I chose this business:

It's my go to site for books

Date of experience: May 16, 2022

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From the business

We love browsing books, drinking coffee, and talking with people who love good stories.

Business History

Born from Interloc, a database for proffesional booksellers, Alibris has spent over two decades connecting book lovers to book sellers. It's the premier marketplace for textbooks, used books and rare, out-of-print books and supports countless small booksellers across the country. With over 270 million books, Alibris has something for you.

Company Representative

Thumbnail of user mikef1003
Mike F.
Director of Client Services
Typically responds within 2 days

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