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Great tech support! I reached out to their chat not just for real issues, but also to double-check if I was doing things right. Each time, I got a response within an hour. They never brushed me off—they always answered my questions directly and even reassured me. It's nice that the company continues to support customers even after they purchase their product packages.
I signed up with Alidropship on September 11,2024 after I saw a seemingly generous offer online of how they'll help you set up and even run a dropshipping website for next to nothing and that I could start for free. I tried free to see if what they were saying was true and was directed to a site called Sellvia. Sellvia in fact took over everything and created a free webpage for me after countless attempts to have me pay for a plan from beginning of form filling till the end. It was scary like when those fraudulent websites try to get you to pay in every window that opens up. Anyway, to put it mildly, Sellvia didn't deliver enough for me to want to upgrade my plan as the webpage I was given as my place of business was so poor looking and only sold things like car dog seats, socks and many not in hot demand items that were not I think more than fifteen to twenty in total. How was I to sell these kinds of things and hope to generate any reasonable income, I asked myself. My so called site was also offline and I was informed that in order for my webpage be allowed to go online, I'd need to have a zoom meeting with someone from the company etc. I had to schedule the meeting more than once due to the fact that no one showed up at the first meeting. After I rescheduled the meeting, an email popped up early next morning congratulating me that my store (which was never online) had made a sale. The purchase was an item that cost over six dollars and according to them I needed to fund my account with a hundred dollars to enable them fulfill the order. Expectedly, it was a surprise at first which almost immediately turned to discomfort. The product "I" sold made me a profit above four dollars in profit, I was told. Why not fulfill the order you have with the money paid (because you received the payment) for it if such a sale actually took place instead of asking me to fund my Sellvia account. You have the order and the money and want me to pay? Why? Before I knew it, my card started being billed in the amount of every single plan they have on Sellvia and on a daily basis but because I didn't have enough money on that card, my card company kept charging me for failed transactions. You see, I had to input card information to prove that I was a potential paying customer and nothing else but Sellvia started charging it. At that point I wrote Sellvia and asked them to shut down my account and why. They stopped charging my card after a few days and that's how I left. If they offer anything better in their paid plans I'm thinking they'd have to do it on a better looking website and stock up with what most people actually want to buy. Forget all the praises you read about on their site and online, it's all hype.
I made custom store from alidropship, and i am fully satisfied from their services and their efforts, they are supporting 24/7, recommeded.
Date of experience: June 13, 2020
I definitely recommend Alidropship, Anna Kulikova helped me very well, perfect work team. Excellent customer service.
Date of experience: January 24, 2020
My technical needs were met in a very professional manner with diligence and competency. Thanks Volodya for the great job you did.
Date of experience: November 17, 2020
Excellent 24x7 lifetime free support after sale. Not a one-time service such as fiverr. Plan to build one more website with alidropship.
Date of experience: July 24, 2022
Amazing plugin if you work with Ali express on wocommerce or shopify. Easy to install and use. No monthly fees! Recommend!
Date of experience: July 19, 2021
Have no fear, the support team is hear! They walk you through every aspect of the setup process.
Date of experience: January 10, 2020
Customer service by Renee was exemplary and instant. I am so grateful for her knowledge and effort.
Date of experience: November 10, 2021
Works great. Easy and simple to operate. Much better than other solutions on the market. Recommend!
Date of experience: May 23, 2020
It is a quick and easy way to get your affiliate earnings up!...
Date of experience: November 20, 2017
Estoy muy contenta con la tienda que me hicieron. Son muy profesionales y atentos. Siempre atendieron mis dudas y cumplieron su trabajo en el tiempo establecido. Son muy creativos, los recomiendo ampliamente.
Date of experience: March 19, 2020
O plugin alidropship é excelente, fácil de usar e trabalhar com ele. O suporte também é muito bom, quando precisei eles responderam rápido e me ajudaram rapidamente em poucos minutos.
Products used:
plugin
Date of experience: February 9, 2021
Aconsejo sus productos son de muy buena calidad y dan un gran servicio muy profesionales siempre están dispuestos a colaborar y a contestar mis preguntas
Date of experience: December 26, 2019
Cada vez que tenido una incidencia me he puesto en contacto con el servicio de soporte técnico y me lo han solucionado en el día o al día siguiente de verdad las cosas como son
Date of experience: May 10, 2022
Je n'acheterais plus jamais votre extension, pour plusieurs raisons:
1. Il y a un bug dans le remplissage des adresses en France. Dé qu'une personne rentre sa région, je suis obliger de la remettre en "OTHER" et ensuite de rentrer la ville manuellement.
2. Même si l'utilisateur ne remplit pas la région, je suis obliger de cliquer de nouveau dans la case ville pour que celle-ci se mette à jour.
3. le système de suivis des colis n'est pas automatisé et ne se met pas a jour, même si l'utilisateur à reçus son colis.
4. Après 20 mails, 3-4 interlocuteurs différents, j'ai reçus toutes les excuses:
--C'est pas votre fautre, c'est celle du thème
--C'est pas votre faute, c'est celle de woocommerce
--c'est pas votre faute, c'est vous qui avez touché a un truc qui ne falait pas
--c'est pas votre faute, même si il y a 40 personnes qui ont ce bug, dont certaines que je connais et qui vous ont envoyé des messages et qui n'ont pas reçus de réponses.
Je vous ai envoyé 3-4 vidéos pour vous prouvez le bug.
Sérieusement, j'espère qu'un concurrent sérieux viendra, car la je regrette amèrement mon achat.
Date of experience: September 6, 2019
We provide all-in-one solution for AliExpress dropshipping business, including handy WordPress plugin, custom store development and free lifelong personal support.
Hi Sebastien, could you add me on Skype: yarosnevsky. I will investigate all these issues and take it under my personal control. Yaros, AliDropship CEO.