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Great tech support! I reached out to their chat not just for real issues, but also to double-check if I was doing things right. Each time, I got a response within an hour. They never brushed me off—they always answered my questions directly and even reassured me. It's nice that the company continues to support customers even after they purchase their product packages.
I signed up with Alidropship on September 11,2024 after I saw a seemingly generous offer online of how they'll help you set up and even run a dropshipping website for next to nothing and that I could start for free. I tried free to see if what they were saying was true and was directed to a site called Sellvia. Sellvia in fact took over everything and created a free webpage for me after countless attempts to have me pay for a plan from beginning of form filling till the end. It was scary like when those fraudulent websites try to get you to pay in every window that opens up. Anyway, to put it mildly, Sellvia didn't deliver enough for me to want to upgrade my plan as the webpage I was given as my place of business was so poor looking and only sold things like car dog seats, socks and many not in hot demand items that were not I think more than fifteen to twenty in total. How was I to sell these kinds of things and hope to generate any reasonable income, I asked myself. My so called site was also offline and I was informed that in order for my webpage be allowed to go online, I'd need to have a zoom meeting with someone from the company etc. I had to schedule the meeting more than once due to the fact that no one showed up at the first meeting. After I rescheduled the meeting, an email popped up early next morning congratulating me that my store (which was never online) had made a sale. The purchase was an item that cost over six dollars and according to them I needed to fund my account with a hundred dollars to enable them fulfill the order. Expectedly, it was a surprise at first which almost immediately turned to discomfort. The product "I" sold made me a profit above four dollars in profit, I was told. Why not fulfill the order you have with the money paid (because you received the payment) for it if such a sale actually took place instead of asking me to fund my Sellvia account. You have the order and the money and want me to pay? Why? Before I knew it, my card started being billed in the amount of every single plan they have on Sellvia and on a daily basis but because I didn't have enough money on that card, my card company kept charging me for failed transactions. You see, I had to input card information to prove that I was a potential paying customer and nothing else but Sellvia started charging it. At that point I wrote Sellvia and asked them to shut down my account and why. They stopped charging my card after a few days and that's how I left. If they offer anything better in their paid plans I'm thinking they'd have to do it on a better looking website and stock up with what most people actually want to buy. Forget all the praises you read about on their site and online, it's all hype.
This is my first store and wouldn't hesitate to get another store made in the future. Great professional team, high-quality website, and the add ons like social rabbit makes things very easy to maintain and run very pleased with the result.
Date of experience: December 16, 2019
With this plugin I literally just import everything and cut my time down from weeks to 20 minutes! Before, I would upload products and take hours to get the descriptions on the pages. I'd also have to set the pricing, shipping, etc. and when everything was done it would be 2 weeks later and I still wouldn't think the site was done.
Try this plugin for your dropshipping store if you want to be more productive!
Date of experience: March 13, 2019
I love how AliDropship let's you have your own online store and give your freedom to manage the store. This way i can have an easy and efficient way of managing my own online store business. Thank you
Date of experience: May 18, 2022
I met a conflict issue after I bought alidropship plugin. It conflict with my existing plugin:"Additional Variation Images Gallery for WooCommerce". It is Renee of alidropship team help me to figure it out. Because of the conflict, every variable product that I import from aliexpress has no thoumbnail image. Now after disable the "Additional Variation Images Gallery for WooCommerce" plugin, the issue resolved. There is a remaining issue that my own product lost the capability to show variable product in the swatch as a color, instead of a image, especially this is necessary for clothes. I hope in future alidropship plugin can compatible with that plugin "Additional Variation Images Gallery for WooCommerce". I know this has been beyond Renee's work scope. She is already excellent very much!.
Date of experience: November 30, 2021
I bought a custom store by the alidropship team and I'm very pleased by the final result I got and the overall managers' work with me. The designed is high quality, the shipping is super fast with their new solution sellvia and the management of the website seems to be quite easy for me. Truly a professional team!
Date of experience: September 28, 2021
I decided to go for the Ultimate custom store package and I am very satisfied with the store that I've got and the team's work and communication. The overall process is very well orginaized - after the payment I am soon contacted by the manager. She is lovely! Very friendly and responsive. So, the as in my oackage everything is prepared for me, the management is quite simple and quick for me now. I think it's the best way to start a dropshipping business. Will definitely recommend Alidropship to anyone.
Date of experience: October 1, 2021
I use the Alidropship original plugin, Davinci theme and some of the add-ons like facebook business and social rabbit. It actually helps a lot, especially the plugin. Definitely recommended to use it for dropshipping business
Date of experience: March 10, 2019
I am so thankful to Victoria Solov'eva and the Alidropship Team for taking all of the guess work, that I was doing, away from me. I spent an entire year trying to finish my eCommerce website on my own, but to no avail. So, I decided to purchase a Turn-Key Website. In about a month, my website was complete. Victoria provided EXCEPTIONAL customer service! I encourage you to purchase the Turn-Key Website. You will not be disappointed. Go for it!
Date of experience: January 18, 2020
I bought Facebook business plugin and count down timmer plugin from alidropship. That plugin really doing great job.And I bought 1 plugin by mistakenly the alidropship team refund my money within 1 second I loved it...!
Tip for consumers:
Alidropship best of best I really loved it
Products used:
Alidropship plugin
Date of experience: June 22, 2022
Thanks ALIDROPSHIP for offering such a smart services and wonderful services. I would also like to extend my gratitude to Miss Elena Baranova for her ongoing support as well her professional team of trained and cooperative staff whose dedicated efforts make it happen our Online store. Https :// shoppingplusstore. Com/
Date of experience: December 13, 2019
I bought a custom store, and being a total newbie when it comes to e-commerce I thought I'll be having a hard time working on one, I was wrong. A big thanks to Alidropship team especially to Miss Anna Murzakova, my support manager. They helped me in every step of the way, answered all my questions and adviced me about the best way to tackle a problem. And just found out today that they will still be there to guide me even after they built my custom store, I thought I will be on my own once it's done.
I know I still have a lot to do on my part to make my store successful but at least I made the first step, I have a better idea of what to do next. I love everything on my website, very user friendly, thanks again. I hope you'll be able to help more people who wants to try e-commerce.
I love their professionalism. Thank you Alidropship team.
Date of experience: December 16, 2019
I have had such a good experience with Ali express Support team team in particular Marta, Egor and Vlad. I had a few system errors with my store that occurred all due to my own doing and between Marta, Egor and Vlad we got it sorted. They are all very friendly and patient and I am so grateful for the support I received I could not have done it with out them so thank you!
Products used:
Custom store
Date of experience: June 16, 2021
Thanks for the solutions you've made! I will deffinitely recomend alidropship plugin. Dropshipping business is not for all entrepreneurs. The competition is high. But with the plugin I can forget about all boring manual work, editing irrelevant descriptions and pay more attention to promotion, ads, and customer relations. Thanks! 5stars!
Date of experience: September 10, 2019
I sincerely want to thank my project manager Helen Gurneva, Alidropship customer service staff. Great experience from Alidropship Teams, My project Manager is very patient with me, Indeed Great service from them. Im glad i made the right choice to choose alidropship. Getting my store custom done is the best decision I made when I decided to venture into dropshipping. The people who handled my account are so helpful especially my support manager Helen Gurneva. Thanks once again Helen Gurneva, my thanks to the Full Alidropship Teams.
Date of experience: December 25, 2019
No matter how much dropshipping is criticized, it is definitely one of the simplest, quickest and most accessible ways to earn extra income from anywhere in the world with an internet connection. The educational and experience requirements are minimal. It even seems to me that here, luck and the ability to spot trends and find genuinely useful and interesting products are more important. I've been using AliDropship for over a year. At first, I purchased the plugin, and a freelancer from Fiverr assembled a niche anime merch store for me. Now I want to open a second store for a broader audience and sell pet products. However, this time I didn't want to bother, so I bought a ready-made established store from AliDropship. I really liked this option. I even regret not getting the first store as quickly and easily and deciding to make it from scratch. I really appreciate how the team operates; they are experienced guys in this market. They have a strong support team, and in general, they are pleasant guys who are genuinely willing to help.
Date of experience: October 26, 2023
AliDropship is a waste of your money!
Alidropship completed my store in Feb 2019 and when I reviewed their work there were several changes that were not done to my instructions. The menus were in the wrong order, the Youtube channel image was cut off, several images were uploaded to the wrong category, the About page was not remotely consistent with the name of the site. It was a mess and it looked like no one was checking the work to ensure it was done properly. I brought this to their attention in Feb 2019 and it is now June 2019 and they still have not completed the changes I asked for. I also added Yaroslav Nesky the co-founder to the email so that he was aware of this and NOTHING! Don't waste your time with their lies. I still have not made a single sale from the site they built. Stay away!
Tip for consumers:
They do not honor their commitment to fixing issues after your site is completed.
Products used:
Ultimate Store package.
Date of experience: June 6, 2019
Alidropship plugin is a great plugin for dropshiping, and their addon are great as well, have use their urgent addon, countdown timer, social rabbit plugin, and they all work great. Thanks to alidropship team they were very supporting to me. Keep the Good work alidropship team
The website I built with alidropship plugin and addon is www.shopwecome.com yo can check and see it's very Good.
Date of experience: September 18, 2019
After talking with the manager, the support is great thanks to the CEO,
Hope the normal support team will increase the value of the support.
Plugin is proffesional and can work and success very good with the features,
I loved it.
Date of experience: October 15, 2018
We have two dropshipping sites running on the Shopify platform and one WooCommerce. They both have their pros and cons, but overall I would recommend Wocommerce with AliDropship. We are able to manage these sites in house with very little web knowledge, plus WooCommerce is free and Alidropship is the one-time payment only and that is a huge factor in keeping costs down.
Date of experience: August 19, 2019
It seems to worth its money. Lot's of functions I thought I would need are already implemented in the plugin. Good themes are available. You'll get all updates for free.
Date of experience: March 7, 2019
If you want to dropship on wordpress then alidropship is your only choice. The import process is seamless. And all the photos transported. I'm loving it so far!
Date of experience: October 8, 2021
Hi, I want to thank Ali Dropship for this experience, my store is profitable and I am very happy about it, I live in another country, but I decided that having a business in the USA is much more successful than having a business in my country. So many thanks to Ali Dropship and team for making me such a wonderful store with car accessories.
Date of experience: November 8, 2023
I never believed that is so simple to start you one business! I'm happy for my website and I make it alone because is very easy with Alidropship plugin! Thank you so much!
Tip for consumers:
Very easy! Best service! Excellent quality, good experience
Products used:
Clothes, shoes, accessories, handmade, jewelry
Date of experience: August 25, 2022
They are very professional and all are very friendly and attentive, we greatly thank our personal manager Anna Kulikova, for being a very professional and attentive person, we are happy with our store, I would recommend everything from alidropship, surely in the future we buy more stores, Thank you so much for everything.
Sincerely, Miguel and Lili
Date of experience: January 26, 2020
I have been working with them for over two years and am very pleased!
They always helped me and tried to solve problems and were always attentive to my need
Tip for consumers:
excellent service
Products used:
plugin alidropship
Date of experience: June 28, 2021
We provide all-in-one solution for AliExpress dropshipping business, including handy WordPress plugin, custom store development and free lifelong personal support.
