AllStateRewards has a rating of 1.1 stars from 69 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about AllStateRewards most frequently mention gift cards, and daily deal problems. AllStateRewards ranks 122nd among Car Insurance sites.
I have no complaints. The points add up quickly for doing something I do anyway--driving, and trying to drive safely. I won a $10 gift card the first time I tried an auction.
I have been looking at different insurance so thought I'd try and redeem my points. Haven't been able to log into the rewards site for a month. I get the "There may have been an issue with your log in attempt message". I've tried on multiple devices and the site doesn't work. Customer support say's they are working on the problem and it should be fixed shortly. How can a billion dollar company have this type of tech issue for over a month? What a load of crap.
Allstate is a great company insurance-wise, but their Rewards program is thankfully retiring in October 2023. Basically useless points to convince you to purchase items that you can find cheaper outside of their experience without using Points.
Reducing premiums, even shaving of a few dollars, would have been a real "reward." It's a shame to see enterprise level companies waste millions of dollars on these ridiculous campaigns. You have to wonder how much money Allstate threw away, paying marketing "innovation" consultants to sit in meetings for this turkey of an incentive program.
The fact that I'm paying substantially high rates (for a single driver, clean record, etc, I'm paying over $200 a month….) you'd think the rewards would be more sufficient. I'm so glad this program is ending. It's an absolute waste of time. I'm spent countless "points" entering a particular sweepstakes (which I'm sure no one is gonna actually win)… I've already been hunting for cheaper insurance and if I don't win this sweepstakes, I'm for sure leaving. I'd rather save an extra $40/mo than waste my time with Allstate much longer. Counting down the days before I find out I didn't win.
I have tried my hand at a number of auctions... you just wait for the timer to get under two minutes and then start clicking like mad. Its a complete joke! If they were smart, they would do blind auctions on all the prizes, where each person can write down how much they are willing to offer and it selects the best.
Don't waste your time with this.
I recently moved from Florida to Washington State. Allstate had the best deal in FL but GEICO does here. Ergo, I am changing companies next month. Meanwhile, I have accumulated 210,400 reward points and thought I should investigate what I can do with them. Turns out they are with out value. It really did not surprise me. The program is just a scam to get your attention. Read the rest of the reviews - you'll agree.
I belong to a lot of rewards programs and as you can expect, you use your points for whatever they offer, ie…3000 pts equals 30.00 dollars. Allstate offers 10% off on merchandise, travel, gift cards and the like. That could easily be offered as a monthly coupon to participants. There is no point in collecting points and calling this a "Rewards Program".
Tip for consumers:
Nope
Products used:
None
On the sweepstakes side of the rewards how do these people win? Is it by chance or is it by someone hand picking the people? I have been enrolled for 4 years and have never won, even when purchasing extra tickets. Ok, maybe I have bad luck, however, I just went on the closed auction site and found this: 1 person has won 11 sweeps right now! Who is that lucky? One of them was a big prize. They have not collected their prizes yet either. Sounds like a scam to me. Sounds like they were hand picked.
I have been a customer of Allstate for decades and a member of rewards program since it started. I have never had a good experience with shipping items from this site. It literally takes weeks... I'm going on week 3 now waiting for items to ship that were purchased prior to Thanksgiving. Although my credit card was charged the next day, I've seen nothing. Customer Service gave me a blanket response that all orders ship within 5-10 business days. Well obviously that did not happen. Today I asked for my money back for my order so we'll see what kind of run-around I get. I suggest if you use this site, use your rewards points to enter sweepstakes or purchase magazines (you expect to wait six weeks to get your first magazine), don't purchase merchandise unless you have a couple months to wait for the item to get here... and I'm not even exaggerating. It's sad because the merchandise is actually a pretty good selection, the fulfilment get less than a one-star from me.
Tip for consumers:
Don't use this site if you expect items to arrive within a month...if you have a couple months to wait for your item, then go for it. And this isn't just a COVID shipping delay issue, I've had issues for years with this site. Time to ship takes forever and customer service is pretty rude and unhelpful when asking them for information or assistance. I expected better from Allstate... :(
Products used:
Magazines, candle gift sets, travel pillow
Absolutely horrible, I'm sure there will be backlash. Unless you're a trucker, it was hard to be competitive. Now they are ending the program and pretty much other than the daily deal that runs out because there is ONLY 1, meh...they want u to think the discounts on the other items are really discounts-NOT! This is just stupid marketing!
After waiting almost a month for a pair of sunglasses that I purchased through Allstate Rewards, I gave up and requested a refund to my credit card. Really this reward program is not a reward program at all, but rather an opportunity to get some discount on various products. The problem is you probably will never see the item you ordered, so its a waste of time in the first place.
I have been looking at different insurance so thought I'd try and redeem my points. Haven't been able to log into the rewards site for a month. I get the "There may have been an issue with your log in attempt message". I've tried on multiple devices and the site doesn't work. Customer support say's they are working on the problem and it should be fixed shortly. How can a billion dollar company have this type of tech issue for over a month? What a load of crap.
I have been saving my points up forever (I work from home so I don't earn a ton as it is)... I finally get over the 200 thousand mark and think I will be able to bid on something good. Well now it looks like I got another few years before that will be the case cause now $5 gift cards are going for 500 thousand points. Think after giving this company as money as I do for the last 18 years with no accidents or claims at all... I would have earned more then a $5 gift card. But apparently I haven't even earned that. I thought maybe I would buy something at a discount instead... But most of the things listed on their website you can buy elsewhere for a lot cheaper if you just shop around. So been a huge waste of time... Not at all a reward.
Every time I log in to my Allstate account, a reminder pops up about their Allstate Rewards being discontinued as of 10/31/2023. Imagine my surprise when I saw that I had amassed over 142,000 points. When I started looking at 'ways to use your points', I knew why. This rewards program is a joke and an insult. Whatever marketing genius came up with this one should be fired.
This is by far the cheapest, ridiculous con of a so called rewards program. The points are pretty much worthless. The Small discount you get for your points are a joke. Not worth the time or energy to even follow them.
Only reason I stay with Allstate is that I did get a better rate and the cash back rewards from drivewise were an actual surprise amount.
Products used:
Car and home policy
I went on the site to order some discounted gift cards. I can't even log in without getting an error message. I called the number it said to call and after several transfers nothing was fixed after 1 hour 40 seconds of being on the phone with support. Was told they would escalate the ticket and it could take 5 business days for someone to get back to me. Not acceptable! How about take my order over the phone and fix it in the meantime. Feeling ripped off!
The Daily Deal is basically impossible to get. I'm on a fiber connection using ethernet and the site's responsiveness is bad, really bad when the countdown is down to zero. I was able to click the button once, and I got an error a minute later. I also have tried multiple browsers but have had no luck. I already complained a couple of times but I get some standard responses. In summary, the site can't handle high traffic so the chance is very minimum. I attached a screenshot, notice the error message and that the item is supposedly still available, but it wasn't.
Horrible! Terrible customer service with Allstate and Allstate rewards. Redeemed a substantial amount of points, as well as a lot of money on gift cards I never received over 30 days later. Have called customer service multiple times only to be told someone will get back to me, but still waiting for that. Was told my gift cards still have not been sent, and have been unable to get a refund because again, nobody ever gets back to me. Finally filed a dispute with my credit card company. Don't waste your time, energy or money! It's a scam!
Tip for consumers:
Avoid Allstate rewards
Products used:
Rewards points and money for gift cards I never received
I noticed that items were showing up in "Closed Auctions" that never appeared when I looked at "Upcoming Auctions" or "Live Auctions" a couple days prior. I called Allstate and the rep explained that some of the auction items are "reserved" for those people who have lower point balances. So, as a customer with over 350,000 points, I am unable to bid on certain items that others with lower point balances are able to bid on.
Seems rather deceptive to me. Wonder if this shows up anywhere in there terms or disclosures.
This has happened twice in the past week - I go to bid on a points only auction, the auction time remaining is clicking down. Today, I bid on a gift card, clock showing 53 minutes left before close, and when I placed the bid I received the message "this auction is closed, bidding rejected" or something of that wording. I tried several times, different auctions, different days. The only thing I can figure is the closing is in another time zone? I don't get it. Happen to anyone else?
Worst rewards program I have ever participated in. For starters, I purchased L'Occitane Almond shower oil, when I received the package, the bottle was open and the product completely saturated the entire box along with my other mail. I also purchased a waterproof Bluetooth speaker but when I received it, it appeared to be used and wouldn't keep charge past 30 mins so it's more like defected/damaged. The Versace perfume I ordered for almost $12 was about the size of a big toe but I guess that was my mistake for not correctly reviewing the quantity in the description but even with that it seems like the program is out to scam its consumers. I thought I would've felt great about my orders but I have nothing but regret and disgust from this program. I wouldn't recommend to my worst enemy because even they don't deserve this amount of disappointment in their life.
Tip for consumers:
Shop elsewhere.
Products used:
Only the perfume. Giving the Bluetooth speaker to my dog as a chew toy.
Is it me? Or does it seem that in the last week or two, all of the "auction only" bids are now way over 200,000 or 300,000 points. I used to TRY to win things, but now the bids are sky-high and unreachable. I never won a thing, no matter how hard I tried. Another rip-off from Allstate.
Tip for consumers:
Don't waste your time.
They get ALL your driving info (location, speed, "hard stops" - everything), and you get... almost literally worthless points. Use them to bid on stuff, and don't get them back if you lose. Get 10 bucks off a purse. Even if you can use hundreds of thousands of points as for a free hotel stay, you STILL can only use SOME points and pay more than 50% of the stay yourself. This is NOT a rewards program. Steer clear.
This whole "rewards" program is a huge waste of time. The egiftcards that are a part of the daily deals are gone within seconds of being available. I'm thinking at this point, they're using bots. So I have all these points and they're basically unusable and have just been adding up for the past 3 years. But hey! I can definitely get 20% off a pizza order!
This "rewards" program is pretty worthless, but the only silver lining, was you were able to purchase giftcards at a meager 10% off, but was still a savings, if you purchase a few hundred dollars worth like me (carnival giftcards). Well that seemed to have disappeared now so basically their rewards program is now complete trash. Tje merchandise they sell is overpriced trash you can buy on amazon cheaper without using "points".
I've never seen a rewards program with no rewards. I currently have 42,000 points but there's no way to redeem them without signing up for a sweepstakes (no-one ever wins) or spending more money. For example, I can use 2500 points to save 20% off a purchase at a bookstore. Or I can use 900 points to get 50% off bowling at a bowling alley 30 miles away I'd never go to anyway. Then they offer free points but the site never works or it will say 'expired link' minutes after they've sent the email. Drivewise is great but this rewards program needs to go away.
I have no complaints. The points add up quickly for doing something I do anyway--driving, and trying to drive safely. I won a $10 gift card the first time I tried an auction.
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