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AllStateRewards Reviews Summary
AllStateRewards has a rating of 1.1 stars from 69 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with AllStateRewards most frequently mention gift cards and daily deal. AllStateRewards ranks 118th among Car Insurance sites.
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Horrible! Terrible customer service with Allstate and Allstate rewards. Redeemed a substantial amount of points, as well as a lot of money on gift cards I never received over 30 days later. Have called customer service multiple times only to be told someone will get back to me, but still waiting for that. Was told my gift cards still have not been sent, and have been unable to get a refund because again, nobody ever gets back to me. Finally filed a dispute with my credit card company. Don't waste your time, energy or money! It's a scam!
I have points built up from years of saving. This is not because I don't want to use them but they are pretty much useless. I'm not sure why they even run this program.
This whole "rewards" program is a huge waste of time. The egiftcards that are a part of the daily deals are gone within seconds of being available. I'm thinking at this point, they're using bots. So I have all these points and they're basically unusable and have just been adding up for the past 3 years. But hey! I can definitely get 20% off a pizza order!
I have been a customer of Allstate for decades and a member of rewards program since it started. I have never had a good experience with shipping items from this site. It literally takes weeks... I'm going on week 3 now waiting for items to ship that were purchased prior to Thanksgiving. Although my credit card was charged the next day, I've seen nothing. Customer Service gave me a blanket response that all orders ship within 5-10 business days. Well obviously that did not happen. Today I asked for my money back for my order so we'll see what kind of run-around I get. I suggest if you use this site, use your rewards points to enter sweepstakes or purchase magazines (you expect to wait six weeks to get your first magazine), don't purchase merchandise unless you have a couple months to wait for the item to get here... and I'm not even exaggerating. It's sad because the merchandise is actually a pretty good selection, the fulfilment get less than a one-star from me.
A 10 percent discount? This a joke, I have 4k points, so, I logged in & thought I was gifting a Nintendo gift card
You only can save anywhere from 10% to 30% on items. You can get the same items on sale on different sites for the same prices including the gift cards offered. They even did away with the daily deal which was the only good deal they had. There are no points only items. You must use cash to supplement the cost.
Like so much of their computer interfacing systems, their website is broken. I selected the magazines I wanted, went to the cart and selected Checkout, and their dumb site wanted me to log in (I was already logged in, BTW), then went to eternal load mode. Had issues with their Drivewise app as well, it would jump to the front every time I accessed my phone and demand I log in to Drivewise before I could use my phone! Cancelled Drivewise after that; I'm concerned that if their IT department is this clueless perhaps I should start shopping for a new insurance company?
I used my points to purchase a $1000 gift card for a cruise, and no one knows when I will receive my card. Multiple phone calls, all the answer is nothing they can do about it. In the meantime, the cruise price went up and finally got sold out while waiting for a gift card. I am considering canceling my auto and home insurance coverage by Allstate.
I have yet to be able to get into Allstate Rewards. I don't think it exists. The link they give me on my email is useless. Kinda like Allstate Rewards.
Subscriptions take 3 months to arrive if at all.
Customer Service makes ridiculous excuses
And states that I should be aware of "Terms + Conditions."
Worst rewards program I have ever participated in. For starters, I purchased L'Occitane Almond shower oil, when I received the package, the bottle was open and the product completely saturated the entire box along with my other mail. I also purchased a waterproof Bluetooth speaker but when I received it, it appeared to be used and wouldn't keep charge past 30 mins so it's more like defected/damaged. The Versace perfume I ordered for almost $12 was about the size of a big toe but I guess that was my mistake for not correctly reviewing the quantity in the description but even with that it seems like the program is out to scam its consumers. I thought I would've felt great about my orders but I have nothing but regret and disgust from this program. I wouldn't recommend to my worst enemy because even they don't deserve this amount of disappointment in their life.
The rewards progam is essentially useless
It's almost impossible to get anything without paying additional out of pocket
The website and, even more so, the Android app, are the absolute worst - they only work occasionally and when they do work, they are abysmally slow and excruciating to navigate
In one envelope I only received 1 of 3 purchases, yet the packing slip said all 3 were included. The two items missing were two sets of 2 movie tickets.
Ive uninstalled & reinstalled the Allstate app going on 25 times to try to get the rewards to load. Ive called Allstate at least 6 times this mth do far to issue a complaint. All I get is that they will escalate it. The prior Allstate app version worked but this version rarely does. Its extremely frustrating!
Allstate Rewards is easily the worst rewards program I've ever used. The website is clunky and there's rarely anything worth getting. Yuk!
Paid almost $600: in a matter of 3 months all three fell apart. Awful rewards system. The rewards offers are equally deplorable: best to buy at your local store in the mall.
On the sweepstakes side of the rewards how do these people win? Is it by chance or is it by someone hand picking the people? I have been enrolled for 4 years and have never won, even when purchasing extra tickets. Ok, maybe I have bad luck, however, I just went on the closed auction site and found this: 1 person has won 11 sweeps right now! Who is that lucky? One of them was a big prize. They have not collected their prizes yet either. Sounds like a scam to me. Sounds like they were hand picked.
I get an error EVERY time I have tried to logon... like WTF?!? I have over 100,000 "Rewards Points" but they're literally USELESS!
How in the world can an one individual have over one million Drivewise Reward points? Is that serioulsy even possible? Maybe I just do not drive enough, but dang I would have to assume these folks are just driving around 24/7. I just noticed that some of the auction bids that have over a million point bid. WOW!... just wow
I noticed that items were showing up in "Closed Auctions" that never appeared when I looked at "Upcoming Auctions" or "Live Auctions" a couple days prior. I called Allstate and the rep explained that some of the auction items are "reserved" for those people who have lower point balances. So, as a customer with over 350,000 points, I am unable to bid on certain items that others with lower point balances are able to bid on.
Seems rather deceptive to me. Wonder if this shows up anywhere in there terms or disclosures.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members