Alltelmypics.netReviews 1

Alltel has absolutely very poor customer service - went on to the website to sign up, got put in a loop... tried 40-50 times to register, but kept going back to sign on page, would not take any username I signed on with, even when I used gibberish and numbers that there was no way possible it could already have been used. Nothing, but back to the same page to try again. Finally called Alltel and after spending way too much time listening to an overly audible automated phone system, finally got a person who could do nothing to help me. Infuriated me more when she talked to me like I was a five year old. I wasted over an hour of my time attempting to get signed up. With the representative on the phone, it said I was already a member. What?! After trying multiple times with different temporary passwords, was still not able to sign on. Aggravation would put it mildly. Her only suggestion was that I go to an Alltel store to straighten out. More waste of my time. And if they charge me for sending me text messages of different passwords, I am going to complain like no other. I have been an alltel customer for at least 10 years or longer and would like the respect that comes with it, but I'm not feeling it. This really makes me feel like changing to a different carrier. If I provided customer service like they did, I would lose my job.