All Things By Faith has a rating of 1.7 stars from 144 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about All Things By Faith most frequently mention christian company, customer service, and quality control problems. All Things By Faith ranks 97th among Christian sites.
Easy to shop and great discounts. Looking forward to receiving the items ordered. I truly appreciate the free shipping. I also appreciate the email sent to welcome me to the site. It's wonderful to support small U.S.A. Made businesses.
I placed an order for over $100 in April 2023. I followed up numerous times about the delivery. They kept giving me the same excuses that they were behind in production & they hid behind being a Christian based company. I asked for a refund seeing that they had my money but never delivered the product & they said they couldn't give a refund but said they would get my product to me. It has been almost 1 year & I still haven't received either the products or a refund. And before that particular order, EVERY TIME I ordered from them I had to follow up on where my product was. What a shame to use a Faith based company to steal from people!
I bought a few items for me and my friends, like shirts and crosses and the quality was great, better than I expected. We are so happy to wear them!
Orders a birthday present for a friend three weeks out. Still hasn't shipped and had to buy something else. No cancellations and if you want a tracking number, make sure to pay for the shipping! Really bad customer service. I like supporting vets but that does not mean I don't expect some kind of accountability.
Ordered and charged for a shirt 12 days ago. Finally, after calling to inquire was told order being shipped tomorrow. Later in day received text that order shipped. I gave two stars for the ridiculous amount of time it takes to get one shirt. They need to improve their turn-around-time with all the competition out there to stay in business. Now I have to wait for post office to deliver across the country. Just know when ordering it takes a long time to receive. Also, did not like my charge card being charged before item shipped... that's wrong. Will not order from here again.
* All Things By Faith attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
I ordered a shirt and a mask. It took quite a while to get them, but when I did, I was happy. However, the stitches on the hem of the shirt are unravelling after one wash and line dry. I contacted the company and this was their reply: "We have a very scrutinous quality control department that checks all orders 3 times before the products are shipped, and they would never allow a product to leave our facility in that condition. Unfortunately we cannot accept exchanges/ returns on products that have been washed."
It seems their "scrutinous quality control department" missed one. Will not purchase from this company again.
I've ordered a lot of product online from companies that I don't know and have been burned a few times. I was skeptical at first, but was pleasantly surprised when I received my order, which were family gifts. All Things By Faith as renewed my faith on ordering online. I pray for their success in spreading the word and love of Jesus.
Horrible company hiding from behind the cross.Really sad, as I am a Christian & this Co. Gives us ALL a bad name.We have been waiting for an order for over 3 months.We paid them( of course they cashed the check right away!) & only told That they are a small CO. So they are behind.We requested a refund & they will NOT!WOW, some Christian people huh...They should be embarrassed, yet they are not.Go figure...
UPDATE: Company has reached out to me twice asking me to change or remove my review due to fact that they are trying to improve their customer service and business processes. As a 95% online shopper, I rely on honest reviews, therefore I explained to them that I would not change or remove my review. Perhaps if they truly are able to turn things around within their business, more positive reviews will populate the internet. Proof of actual change is in the actions/outcomes. I did check reviews and I still see situations similar to mine posted, so time will tell.
Disappointing!
Placed order 4/4/19 for bday gift and had it shipped directly to the recipient. Bday was not until 5/14, so I felt I was way ahead of the curve. NOT! I received a text message TODAY (6/6/19) that the item had been shipped! Oh my goodness! I called the company and was told, "Sorry, the item was out of stock." I questioned why I had not been sent an email with THAT information, and simply received a "Sorry". Will not order from this company again!
I really wanted to do business with All Things by Faith, because of their claims of their love for God, and I was hoping I would be able to write a raving review. The shirts are nice, but I haven't washed them yet so not sure how they will hold up. I got a discount plus free shipping, so it was a good deal. For me, the actual price is too high. The order did take a LOT longer than I expected--a whole month. All emails were answered, but as time passed I was concerned that this place was not going to follow through. Thankfully, I did get the order and that the shirts were as described.
Tip for consumers:
Just be prepared for the order to be slow.
Products used:
Tee Shirts
* All Things By Faith attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
This company has NOT delivered on the product we ordered and paid for. They continue to send us emails advertising their products. It looks like they don't have their act together. They promise someone will contact me and never does. Very FRUSTRATING!
I returned a sweatshirt and asked for a smaller size. I verified it was received back at the company and have sent several emails asking if they are sending a different size back to me or issuing a credit. I am not getting a response and nothing is showing on my account. I feel like I just threw my money away. So disappointed, expected so much more from this company.
Products used:
Sweatshirt never got to use needed a smaller size and never received
Great product and even greater customer service. I will definitely purchase again and will tell my friends and relatives. What a great way to share our faith. Scripture says CALL Upon the name of the Lord and you shall be saved. Would love to see on my Tee. It's a start. God bless, Mary
I ordered a gold necklace in May 2023, I finally got a "silver" necklace in December. Won't do any more business with them. I wouldn't even give them one star, but I had to for the review to go through.
I placed an order in August... still waiting. I get pat answers that they are working on it... same response on email every time... supposedly they are "backed up"? But it does NOT stop them from sending me adds for me to order more stuff. Buyer beware, don't order from this company they are not reputable and their customer support is vacant.
Tip for consumers:
Don't!
Products used:
they never sent me the shirts I ordered and its now been 12 weeks
Go with another website. Sorry friendly faith friends but you can't even get a simple necklace to me within 4 months. They just tell you "hey we are working on it!" Are you tho? Then just send me my damn order than I paid for.
Asked for a refund "sorry no refunds"
So they don't send you what you paid for and won't refund it either.
Pathetic and disappointing.
Tip for consumers:
Order elsewhere
I placed an order on May16,2022. I tried calling twice and I sent several emails asking about the status of my order. I did receive one or two emails stating there was a fire somewhere in the building and that things were backed up and many apologies. Today I want to apologize, I was away and just came home from vacation to find my order delivered. Everything was perfectly made and I have no complaints. I need to call my credit card company and make sure " all things by Faith " get paid. I just wish the communication had been better. I really thought my money was gone. I am happy to report I received my order and it was perfect. I will consider ordering again. My love For God is great and first in my life and I like to support companies that glorify the Lord
I made an order over a month ago...never got the order...called only got a recording and no response...but the money was sure taken out of my bank account...I still would welcome the shirt if it would actually be sent...but at least would like my money back if not...and a response would be nice too...
Products used:
None
Ordered merchandise. I didn't get an email confirmation but the money came out of my account. After contacting them, they sent an order #. After about 1 month, I got an email saying it was shipped. At that point, I saw it was to the wrong address. I contacted them about this and the reply was when it gets returned, we will ship it to you. I then said to cancel the order and issue me a refund. They replied they dont issue refunds. So I basically, paid for someone else to get my goods. Great job!
I am sad to have to give a bad review to an organization that is Veteran owned. My son is a Veteran and I thought I would give this business one more try. I placed my order June 11,2023 at which time they got my money. It is now September 5,2023 (almost 3 months) and I still don't have my order. I most definitely will not order from them again. My other orders took over a month but this is not acceptable.
I won't go into long crazy detail but let's just say it took over 4 months for me to get a Mother's Day order. The owner of the store refused to give me a refund so I could go elsewhere and offered a store credit instead. Why would I want a store credit when I was still waiting for my first item and I live out of state. I never got a status about my order unless I reached out and it was always the same excuse about their neighbors store catching on fire. I will never, ever order from them again and I have spread the word to my friends and family. If you don't mind waiting 4 months for your order and dealing with awful customer service then this is the right store. I'm not one to leave reviews but I am very very disappointed in this place. Not the results I was expecting at all. Plus, my ring is not the right size but I don't even want to deal with returning it and waiting for another ring. I'll just give it to someone as a gift.
Tip for consumers:
If you live in the location of this store, great. It would probably be a lot easier to get some merchandise but I would not order anything offline. It's frustrating and a headache dealing with the owner. And there is no option to call a corporate office because he is the corporate office.
Products used:
Jewelry
I ordered four shirts back in mid-June and never received my order and every time I email them I get a different story. I just want a full refund and they said they don't refunds until you receive your items. For this being a so-called faith-based company, they are wolves in sheep's clothing. Please do not ever order from this company, they are nothing but deceitful.
Tip for consumers:
I ordered four shirts back in mid-June and never received my order and every time I email them I get a different story. I just want a full refund and they said they don't refunds until you receive your items. For this being a so-called faith-based company, they are wolves in sheep's clothing. Please do not ever order from this company, they are nothing but deceitful.
Products used:
Nothing, I never got my order and they refuse to give me a full refund.
I placed my order 1/28/23... received 4/29/23... for being veteran owned "Christian" company, this company does not cut it... Tried calling BOTH phone numbers "mailboxes are full", emails go unanswered, and when someone DOES answer, it's more excuses, and scripture that they do not live by... am very sad I ever saw this sight, and do not know WHERE they get any 5 star reviews, it's really more like the Trustpilot 2.1, or BBB 1.3... I'd give them a minus rating if it were available...
Tip for consumers:
NEVER DO IY AGAIN !!!
Products used:
hooded sweatshirt ... for next winter, as now it's not sweatshirt weather...
Avoid this company that hides behind faith and veteran owned advertising. It has been almost 2 months and no delivery. I received bogus emails stating my order was done, then in quality control for Lmost two weeks. How long does quantity control take anyway? When I questioned them they stopped replying to me. Stay away. Fake lying company.
75 plus days and my order is still not filled. Has cited being Christian, yet do not know of any Christians who would conduct business this way. Will not cancel or refund my order either.
Has cited COVID, then a fire for reasons they can't fill my order.
Gives Christians and veterans a horrible name. Be and act who you say you are.
Tip for consumers:
Do not support these hypocrites.
Products used:
Never received my order. Certainly took my money.
I ordered and shirt December 5. Today it is February 7 and my order has not been shipped. I have emailed them 3 times and called 3 times. They reply by email saying they are sorry and will check but still no answer. One phone had too many messages so mailbox was full. The other two voicemails I left have produced no results. I do not like to give a Christian company a bad review but I'm getting frustrated.
Tip for consumers:
After two months I still do not have my order so I can't answer some of these questions.
I have placed my over over a week ago, no fast shipping. Money has been deducted from bank account and cleared and product has not even shipped yet, was hoping for better customer service.
Brenda
*******@gmail.com
All Things By Faith is a family and Veteran-owned and operated Christian apparel brand based in Orange County, California. Founded in 2017, All Things By Faith will strive to provide apparel that inspires you to share the Gospel and express your faith. Our mission is to use sound theology and passion for the gospel through our unique designs. We encourage you to share your faith whenever possible and hope our apparel sparks meaningful conversations with your neighbors, friends, and strangers!
All Things By Faith stated back in late 2016 with simple postings of bible verse images online. We started to get comments that people wanted them printed on shirts, so we started a small online store to provide our designs on t-shirts. As the business started to grow, we were blessed with the ability to start advertising online, which quickly started to grow the business. We have grown to the point of having a large warehouse with all of our own printing equipment, and now have our own line of clothing that is cut and sewn right here in Southern California. We currently have over 40,000 customers since we started, and are now printing between 3,000 to 5,000 shirts monthly and growing. God is good!