• All Things By Faith

All Things By Faith

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Overview

All Things By Faith has a rating of 1.7 stars from 144 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about All Things By Faith most frequently mention christian company, customer service, and quality control problems. All Things By Faith ranks 97th among Christian sites.

  • Service
    71
  • Value
    55
  • Shipping
    64
  • Returns
    50
  • Quality
    46
Positive reviews (last 12 months): 14.3%
Positive
1
Neutral
0
Negative
6

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25,388 reviews

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How would you rate All Things By Faith?
Top Positive Review

“Creative Christian Items”

Steven L.
7/9/20

Easy to shop and great discounts. Looking forward to receiving the items ordered. I truly appreciate the free shipping. I also appreciate the email sent to welcome me to the site. It's wonderful to support small U.S.A. Made businesses.

Top Critical Review

“If I could give them 0 stars I would”

Krissie D.
3/27/24

I placed an order for over $100 in April 2023. I followed up numerous times about the delivery. They kept giving me the same excuses that they were behind in production & they hid behind being a Christian based company. I asked for a refund seeing that they had my money but never delivered the product & they said they couldn't give a refund but said they would get my product to me. It has been almost 1 year & I still haven't received either the products or a refund. And before that particular order, EVERY TIME I ordered from them I had to follow up on where my product was. What a shame to use a Faith based company to steal from people!

Reviews (144)

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customer service (117)
Thumbnail of user karend1110
Ohio
1 review
6 helpful votes
  • Send Message
January 21st, 2021

I ordered over a month ago, 4 necklaces for
My sisters for Christmas gifts. Each time I was told "they are being made". Then "waiting for quality control". These necklaces are not hand made, they are outsourced and cheap. I was lied to, money taken from me and I get automatic replies to my messages. Not a Christian based company as stated. I have requested a refund twice. I still do not have my products.

Tip for consumers:
Beware. They lie to you and respond with automated responses.

Products used:
I have not received any orders I paid for

Service
Thumbnail of user amys3017
Texas
1 review
0 helpful votes
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February 28th, 2023
Verified purchase

This company is awful. Most companies charge the customer card when an item ships. Not this company. Items I ordered and paid for in mid December are still in quality control 6 weeks later. I don't believe they intend to fulfill these orders. They will take your money but they are not going to ship the orders. They have spammed me almost daily with ads and discounts but also tell me they are experiencing delays. If they are this far behind with orders, why do they continue taking orders? It's simple. They are collecting as much money as possible with the hope that most people will just give up and forget about. I paid them over $50 in two orders for merchandise I never received. I have filed a claim with BBB and disputed the charge with my credit card company. They need to be held accountable. They are essentially stealing. As a Christian, the fact that they add God Bless to every email is offensive to me. Don't say "God Bless" while you are blatantly stealing from people. Disgusting.

Tip for consumers:
Don’t buy from this online retailer.

Products used:
I never received the items I paid for and all I get from this company is excuses and fake promises.

Service
Value
Shipping
Thumbnail of user tonyh1123
Minnesota
1 review
4 helpful votes
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January 5th, 2023

Update 12 months later. Still no product, and this company will not cancel my order & refund my Money,

I have been waiting 15 months & still get the runaround. This company is a joke. Old review: I have been waiting on an order for almost 6 months. Every month they say we are catching up, but always get the same response. I tried to cancel my order since it is not even in production, and this company says no cancellations even though I have been waiting 6 months. Not a very Christian Company when they do not take care of their customers. I would have given "0" stars but you have to select a minimum of 1.

Tip for consumers:
This company has been ripping people off. Not very Christian like.

Products used:
None. I never received my order. I am still waiting. It has been 15 months.

Service
Value
Shipping
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Quality
Thumbnail of user jessicah2232
Oregon
1 review
2 helpful votes
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March 6th, 2023
Verified purchase

I'm not sure these people are actually Christian. They ignore emails, have not sent my order from before Christmas. It's now February. They were sending out texts to order for Christmas the day before Christmas knowing they were not going to have orders sent. I have repeatedly asked for my order or refund and they ignore me. I will be reporting them to my bank to get my $100 back and never order from this company again.

Products used:
Clothes for my husband

Service
Value
Shipping
Returns
Quality
Thumbnail of user kishag5
Indiana
1 review
1 helpful vote
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August 7th, 2020

I don't typically comment or give a review unless I have something good to share. However in this case I feel compelled to do so. I ordered 2 masks and 1 t-shirt back on June 12th and I have yet to receive my items. I've reached out to this company several times via email only to be told that my order is in production and I should receive my items the following week. I'm really disappointed and will not dare order from this company again. In reading some of their FB post the masks are stocked and they ship in 1-2 days. I'm really confused as to why I have yet to receive my 2 masks (that you keep stocked) and 1 T-shirt..

Thumbnail of user marshah263
Texas
1 review
2 helpful votes
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September 14th, 2022
Verified purchase

I wish there were negative numbers to choose from.
I ordered 2 pair of earrings on June 2,2022. It is now August 15,2022. I have emailed them 4 times trying to find out what the status is on my order. Was given the same copied email as others; their neighbor had a fire, Covid, multiple other issues and to please pray for them, this was supposedly from one of the owners named Chris.
The last contact I have had with them has been from a person named Feb who sent me a copy of their no refund/no cancellation policy. So basically they are stealing almost $40 from me! They claim to be a Christian based company.
Yeah I'll pray for you alright…pray that God forgives you for LYING AND STEALING!

Tip for consumers:
All Things by Faith is a scam! They steal your money!

Products used:
Jewelry

Service
Returns
Thumbnail of user lesliep276
Texas
1 review
0 helpful votes
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January 23rd, 2021

I ordered two shirts and a pair of earrings. The shirts were super cute but the material is very thin and they were expensive. I tried to return them and was told that I would only get store credit :( The earrings are a lot smaller than appeared in the picture - they are cute but just really tiny. Overall I'm disappointed and will not order again.

Thumbnail of user lindam5661
Virginia
1 review
0 helpful votes
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August 24th, 2023

I tried to cancel my order the same day I placed the order. But no one would respond to me. I tried to contact them for days to no avail. I also had pay pal to try to cancel the order they also ignored them. They shipped 15 days later, and I never opened the package I returned it immediately. They tell me now that I cannot get my money back, I can only exchange it or get store credit. They said it's because they only sell special ordered items, but they were not specialized, but they will exchange it or give store credit. I just believe if they were the Christian company, they claim to be they would return my money.

Service
Returns
Thumbnail of user laurac603
California
1 review
1 helpful vote
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September 7th, 2019

The same situation for me as others listed. I ordered my 'baseball' shirt in June. They got my money June 13th. I actually spoke to someone the beginning of July, and was told they are on back order. After numerous calls. Emails, messenger -messages, and a post on their site in comments; I got an email on Aug 21st that said shipping information would follow in a couple of days. NOT ONE iota of correspondence yet! I filed a dispute with my bank and am hoping to get my money back. DISGRACEFUL

* All Things By Faith attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user faiths59
California
2 reviews
5 helpful votes
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November 22nd, 2019

My first order with them took about ten days to receive and the second one was a little over so I called and talked to the customer service gal who is so sweet! She rushed my order and gave me a coupon for my next one. Needless to say I will be ordering again.

Thumbnail of user finnharrison0205
Georgia
1 review
0 helpful votes
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July 6th, 2023
Verified purchase

I ordered a ring on March 22. After 30 days I still had not received so I asked for an update. They stated they were reshipping it and I would receive it shortly. Another 30 days passed and still no ring. They said they were reaching out to their shipper and would give me an update. I asked for a refund. No response. It has now been 90 days and no ring and they won't respond to my emails. Be very careful in ordering from this company! They do not deliver what you pay for.

Service
Value
Shipping
Returns
Quality
Thumbnail of user raulm107
Texas
1 review
2 helpful votes
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July 31st, 2020

Order 5 because I loved the thought of the messages. After one day of using one I really couldn't continue to wear it anymore. The edges around the mast started displaying lose fabrics which easy irritated my face.

Thumbnail of user rosem907
Mississippi
1 review
0 helpful votes
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February 28th, 2022

I am very disappointed in this Christian company. I ordered the bag on December 13th 2021 and I haven't received it yet and today is January 29 2022. They have lots of reasons for the delay but the only thing I am interested in is getting the bag.It was going to be a Christmas gift.

Thumbnail of user janener9
Washington
1 review
0 helpful votes
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September 13th, 2023

If all things are done by faith, tell me why I placed a order in May of 2023 and it is now August 16th and I've yet to receive my order. You didn't have any trouble getting the money from my account, so I would appreciate that by faith my merchandise will fly by soon. Thank you, and God Bless

Tip for consumers:
I would really like the shirts I purchased

Products used:
Ordered tshirts

Service
Thumbnail of user cynthiao439
Kansas
1 review
0 helpful votes
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July 25th, 2021

Waits for all orders to be received and produced before they ship.
They send emails that your order will ship soon but have no intention of shipping until all orders are made. Would be nice if they told you that upfront.
Still haven't received my order

Service
Value
Shipping
Thumbnail of user charlotteb952
Indiana
1 review
0 helpful votes
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August 30th, 2023

Checked this company out on the Better Business Bureau site...nothing but complaints. Items ordered, paid but never received. I got scam too. Please check out the BBB site regarding this scam...their rating is F.

Service
Value
Shipping
Returns
Thumbnail of user diannab47
South Carolina
1 review
0 helpful votes
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November 1st, 2019

All Things By Faith is posing as a Christian company but has no Christian values. I placed order and never received merchandise. Requested refund several times. Two months later and still no refund. Christian (and buyer) beware!

* All Things By Faith attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user jlol1
Massachusetts
1 review
1 helpful vote
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January 21st, 2023
Verified purchase

I'm worried I was Scammed. They already have my money. I'm still waiting on my order for 3 mons now. If i still got them I would go back and fix my review. I'm sure now that they won't be here in time for Christmas. Very sad they can't produce...

Tip for consumers:
I wouldn't order from this site.

Products used:
I ordered 3 shirts. In October- is December and I still haven't received. Haven't been sent. I don't have money to just throw away. Very sad I was scammed.

Service
Thumbnail of user conniet129
Texas
1 review
2 helpful votes
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August 6th, 2020

This company deserves zero stars. I do not recommend this company. Never received my order nor returned phone calls. Go to BBB to see real reviews. It's sad this company is representing themselves as a christian family business.

Thumbnail of user sarahf1515
Wisconsin
2 reviews
0 helpful votes
  • Send Message
July 8th, 2022
Verified purchase

I placed an order for 6 shirts for gifts on June 8th 2022 and I still haven't received my completed order as of 2/25/23 along with at least 247 other people if not more. This sight is not accurate. The BBB gives no rating because of such low standards in customer service. This company hides behind their title to lure customer's in.

Thumbnail of user diannem245
California
1 review
0 helpful votes
  • Send Message
August 4th, 2021

Before you buy from this website, please check them out at the Better Business Bureau's website. It took three months for me to receive my order. Repeated unreturned phone calls and generic emails from them are what prompted me to write this review. Advertising as a Christian based website, yet lacking in transparency and basic customer service not to mention bordering on false advertising in my opinion sours my experience to use any future Christian website. They may try to use COVID as an excuse, but they did not disclose at all delay times impacted by it. Take a good look before you buy.

Tip for consumers:
Do not use them.

Products used:
Necklace

Service
Value
Shipping
Quality
Thumbnail of user marilynh665
Washington
2 reviews
2 helpful votes
  • Send Message
January 19th, 2023
Verified purchase

I don't know where to begin. This is a Christian website, and you expect a Christian business to go over and beyond in meeting your expectations. I ordered 2 going on 3 months ago and still haven't received my items. There will be NO CHRISTMAS presents in this household because of how ridiculously late my items are. Get it together people! You kinda represent Christ when you declare yourself Christian. You are doing a HORRIBLE JOB!

Tip for consumers:
Don’t.

Products used:
NONE! I never received y order and it’s been almost 3 months!

Service
Shipping
Thumbnail of user jennym471
Texas
1 review
0 helpful votes
  • Send Message
July 29th, 2021

After over a month of placing my order, I've been given the runaround. They have taken my money and have yet to receive the item. This has happened to a number of other customers. They have received an "F" from the BBB. BEWARE!

Tip for consumers:
BEWARE! Scam!

Products used:
Never received ring.

Service
Value
Shipping
Returns
Thumbnail of user dwithrow4296
Colorado
1 review
0 helpful votes
  • Send Message
May 14th, 2023

I placed an order a month ago and still have not received my items. I was told they have a no cancellation or refund policy. They take your money and don't ship your items. Unacceptable! I This seems to be a scam.

Tip for consumers:
This is the only site that gives this company a good review. BBB has almost 2,000 complaints on them. Some people have waited over 6 months and still have not received their items.

Products used:
A necklace, a ring, and a necklace.

Service
Shipping
Returns
Quality
Thumbnail of user lizd225
Florida
1 review
1 helpful vote
  • Send Message
December 4th, 2022
Verified purchase

This company doesn't deliver when it promises,they don't provide order confirmation or status, they do not reply to emails, and if they do, they don't address the questions. They don't pick up the phone and don't return call if if voice message is left. Their delivery is delayed and poorly packaged, they don't cancel orders and don't want to return the money even when they're not meeting their side of the transaction, and their products are not good quality at all. They deceive customers and they should not be allowed to do business anymore.

Service
Value
Shipping
Returns
Quality

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From the business

All Things By Faith is a family and Veteran-owned and operated Christian apparel brand based in Orange County, California. Founded in 2017, All Things By Faith will strive to provide apparel that inspires you to share the Gospel and express your faith. Our mission is to use sound theology and passion for the gospel through our unique designs. We encourage you to share your faith whenever possible and hope our apparel sparks meaningful conversations with your neighbors, friends, and strangers!

Business History

All Things By Faith stated back in late 2016 with simple postings of bible verse images online. We started to get comments that people wanted them printed on shirts, so we started a small online store to provide our designs on t-shirts. As the business started to grow, we were blessed with the ability to start advertising online, which quickly started to grow the business. We have grown to the point of having a large warehouse with all of our own printing equipment, and now have our own line of clothing that is cut and sewn right here in Southern California. We currently have over 40,000 customers since we started, and are now printing between 3,000 to 5,000 shirts monthly and growing. God is good!

Company Representative

Thumbnail of user chrisl636
Chris L.

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