• AllureAid

AllureAid

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Overview

AllureAid has a rating of 2.1 stars from 112 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about AllureAid most frequently mention tracking number, and credit card problems. AllureAid ranks 90th among Sunglasses sites.

  • Service
    13
  • Value
    12
  • Shipping
    13
  • Returns
    9
  • Quality
    12

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
3
1
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How would you rate AllureAid?
Top Positive Review

“Great Value”

Michele R.
12/10/21

Allureaid has all the top brands with great prices. I've ordered 4 times, only had one issue with the glasses being too big, they exchanged them no problem, but it did take awhile to get the new pair. Otherwise I'm completely satisfied with the quality, price and crusty service.

Top Critical Review

“Totally dissatisfied paid my money and paid for 2 day shipping it's been a month still no glasses pi”

LaMont J.
8/28/24

It's been a whole month and I still haven't received my glasses. The customer service is horrible. They block your number. They don't return your calls at all. I had to go somewhere else and make a whole separate purchase so I can see and that's not cool.

Reviews (112)

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customer service (28)
Thumbnail of user igald
2 reviews
1 helpful vote
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January 29th, 2018

I was skeptical at firs, but my order arrived in 4 days and very well packaged. Would definitely shop through this site again.

Thumbnail of user karinam19
1 review
0 helpful votes
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January 22nd, 2018

Waited 4 weeks for my glasses to come in...
Glasses are WAY BETTER IN PICTURE. Very dissapointed once I opened my package. Will be returning the glasses

Thumbnail of user albertm246
1 review
1 helpful vote
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May 1st, 2019

This website need to be shut down. I try reporting the scam site to BBB but they could not find the company and the address to the company is to a house in new Jersey! Watch out its a SCAM COMPANY!

Thumbnail of user sammyw1
1 review
3 helpful votes
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March 14th, 2012

HORRIBLE customer service. Takes 3 weeks to ship glasses. No one picks up the phone or responds to emails!

BUYER BEWARE!

Thumbnail of user igorg43
1 review
0 helpful votes
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September 24th, 2020

My daughter has been going to Allureaid for years! We have always received great customer service and exceptional experienc!.

Thumbnail of user tatianak16
1 review
0 helpful votes
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March 7th, 2020

I experienced a high level of customer service which is anusual, I love my tiffany glassees! Defanetly shop in allureaid and recomand my friends!

Thumbnail of user yanaa10
1 review
0 helpful votes
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September 18th, 2018

I bought a pair of Tiffany sunglasses, I love them
They look great
This is a very professional and great company to buy from
Highly recommend

Thumbnail of user leslien38
1 review
1 helpful vote
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June 8th, 2018

I ordered a pair of frames on April 22rd, and i paid extra for quicker shipping. I was notified that they were waiting to recieve the frames themselves after i had already paid, which i was willing to wait. A month went by and i emailed checking the status of my frames and they offered to overnight them free of charge for the inconvience. May 29th i recieved an email stating that my frames have been shipped. I waited 10 days for these frames after that email, and i had checked the shipping tracking number twice in those 10 days and it hadnt even left their building yet even tho they told me it was already shipped! This was after i PAID EXTRA for 7 day shipping and then was GIVEN free overnight shipping and the promise of them shipping it once they recieved them. DO NOT ORDER FROM THIS WEBSITE they consistently will lie to you to pacify you. I will never give this site my business again and will be sure to warn my friends agaisnt ordering from here. Absolute WORST online experience i've ever had. Get your moneys worth by spending a little extra money elsewhere where youll actually get your product without hassle and problems.

Thumbnail of user andrews247
1 review
0 helpful votes
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January 30th, 2017

STAY AWAY... STAY AWAY... STAY AWAY... STAY AWAY... STAY AWAY THEY'RE THUGS. YOU WILL BE SORRY IF YOU ORDER FROM THEM.

Thumbnail of user marilynz13
1 review
2 helpful votes
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June 23rd, 2018

BOUGHT AND PAID IN FULL TOM FORD SUNGLASSES. WAITED 3 WEEKS. TOTALLY FAKE CRAP. NOT A CHANCE THEY'RE REAL...

Thumbnail of user lindaw290
1 review
1 helpful vote
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December 5th, 2017

Please check on my order. Havent received it yet. 100 characters... Really?

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From the business

AllureAid is a premiere marketplace for the most desired designer glasses and sunglasses. AllureAid - express yourself!

Company Representative

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Vadim K.
Typically does not respond to reviews

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