Love this website, it is very user friendly, and they have a wide variety of products. I use to buy pet snacks, and treats at stores, but no longer, I save so much more money and time to just click on Allvetmed.com, it’s my one stop shop for all my pet’s needs
I have filed formal complaints with the agency that certifies this company as a dispensary for veterinarian medicine and the Pharmacy review board. Their shoddy customer service resulted in medical distress for my dog. They are refusing to rectify the situation or refund our money.
From what I have seen you do have a chance of receiving your order but there is only one person staffed here at any given time. Meaning that if you need meds in a timely manner don't buy it here. If they say your getting your meds in 1 week, you need to add 2 or 3 weeks to that, and I am not exaggerating. Don't expect to get any customer service either and don't expect them to remember or find your order #. The great prices here reflect that this is a one person operation and you can't expect one person to process hundreds of orders per day. Don't forget he or she needs at least a days rest per week and sleep between shifts as well as time to eat.
Ordered 4/3/14. Still haven't received anything yet even though my card was charged right away. Every time I call I am promised it is going out the nest day to no avail. When I asked to cancel the order I was hung up on by the customer service rep. I would recommend staying away.
My experiences with this site over the last 3 years have been mixed. The last 6 months have seen significant improvements. My last 2 orders have been received in a timely fashion, and are always the correct medication. I would recommend giving them a try. Do not order and expect to have your meds in 24 hours, plan ahead and you will be satisfied with the service.
Absolutely the worst online shopping experience ever! I purchased meds for my dogs on September 26th and after four phone calls 20 days later I still don't have my purchases. Also, they acted like they had no idea what I was talking about when I called them the last time.
Do NOT order if your pet need medication. Paid for expedite shipping on 5/12, still waiting today for medication. They also don't give your prescription back to you so you could order from some place else.
Worse company ever! Never order!
Gets a 1 only because there is not a negative rating. STAY AWAY from this site. Not a business but a sham of some sort - holds your $ but doesn't send product. Cannot contact by phone and basically lies via email. Had to get PayPal involved to get my refund - thank goodness I used them or I would be stuck. Not to mention my pet will now have a gap on meds because of their poor practices. BBB rating of F is well warranted.
If I could give zero stars, I would. I ordered medication for my aged dog from this company. Two weeks later I called to see where they were. I was told to call on Monday to see if they came in. I called and was told they'd expedite shipping since my dog was out of his medication by this point. The medication still didn't arrive by Friday, so I called again. I was told the EXACT same thing... call on Monday to see if it had come in... to them... not me! Very frustrating, crooked company! Cannot even get a manage or supervisor if you need to speak to one! Worst company I have ever dealt with! My advice... stay away... very far away from this one!
Scammers?
Bought a much needed pet med from these guys on 6/6/14. Got email on 6/12 that order had shipped, including a tracking number. The tracking number never worked. June 18 I called them & they said the product was out of stock, & should arrive in 1 or 2 or 3 days. Said the shipping dept had made an error on the tracking number. Multiple emails back & forth, oh so polite & apologetic, & finally I cancelled my order. They promised to refund my payment (which of course was charged at very beginning), but never have. Promised a refund on June 19, still no refund on June 26. Luckily I have AX & they are handling the dispute.
Very very scammy to me. My product is now on its way from Valleyvet.com.
In the end they shipped what I ordered and in a timely manner.
I'm giving them only 3 stars because when I tried to call them to find out about my order I ended up spending half an hour waiting only to be get disconnected before I got to speak to anyone.
Paid for next day air ups shipping, they only sent 2 or the 3 medications I needed. They did not mention to me that they ran our of the third medication. Called them on the phone and was promised a return call back. No call back. Went to chat with then live online, was promised an email at the end of the day. No email. Called again and they told me they would send the package the next day with an email confirmation when it shipped. Still hasn't shipped. Very unreliable and had to make trips to get my medications elsewhere.
Hay guys! Allvetmed is a good place to buy pet med. My first ordering experience is very good. I ordered med from allvetmed.com and they quickly delivered, they are providing the best customer service. I like this site. Thanks Allvetmed...
I'm not too sure about the reviews here... i read through all four pages, and many (too many to be just coincidence) of them are exact duplicates of others, so has me wondering... MY experience with allvetmed was fine, i didn't have a problem with communication or receiving my order... i use a different site now because i can get ALL my meds together... i've read a lot of bad reviews, and i don't know what to think, i had no problems... just think a lot of these here are phony! And what's with all the movie star avatars?
It's good news for all pet owners that you can easily get nutritional supplements for cats and dogs. I am using these products for my pets and they have been healthier and happier ever since. So, perfect for your pet.
Even with the holiday we still received our order on time. We were sketchy when it came to ordering pet meds online because we had bad experiences with other pet online pharmacies, not with Allvetmed, it has been a pleasure with the ever so simple process of ordering and getting deliveries straight to our doorstep.
I have 2 pets and they have plenty of needs. When pets grow older and need special care to keep them healthy, that time you have to spend a lot of money. But thanks to Allvetmed I'm tension free. I'm getting med and foods at good price with free advices.
I ordered a prescription in a certain form, they sent me a different for which makes it very difficult to divide the dose into fourths. I called and was told they only had the form they sent me. I did massive research before I ordered from them because they were the only company that sold this med in tablets, according to their website. I was they didn't carry tablets, that there was no supervisor on duty and that only if I returned the meds (which they would promptly throw away) would they refund my money. The customer service broad wouldn't shut her mouth long enough for me to tell my story. I will NEVER order from them again and recommend that no one else does either. All my paper work and even the pill bottle said tablets on it, but was filled with capsules.
First order the Post Office "lost" my prescription I mailed to them - from the same state! It finally showed up after 5 weeks; they called and asked if I wanted it filled. I did and it took three weeks to arrive. After reordering again, like a fool, I called after three weeks went by and no product. Their response "We so sorry" and it was shipped out USP next day. My mistake was ordering a third time - it's now been twelve (12) weeks and each time I've been able to contact them by phone their answer is "our supplier is backordered" - now I can't even get through by phone. At the start of July I told them to cancel the order and send a refund... I guess they won't happen either - it's now August.
AllVetMed has consistently delivered all of our medications on time. The medications are fresh, have secure packaging, and are never late. Their customer service is immediate, helpful, and friendly. They go above and beyond.We are a non-profit dog and cat (plus others) rescue organization, and have been recommending AllVetMed to all of our supporters and followers
Stay away this company will take weeks to receive your medication if you ever do. Customer service is a joke they hang up on you on existing customer line. They lie and say they have medication on hand and they don't. Should be closed down and their license pulled.
As economy is thogh these days, I always search in the web for the lowest prices for my pets medications. Most of the times I end up at allvetmed. I've bought here lately and they are fast with my orders. I can recommend allvetmed to anybody.
I ordered. I called. Totally obnoxious answering system first offends you so you want to hang up. Then you get put on hold. After you wait on hold it automatically disconnects you. You try again and get the same thing. You email and get a smarmy response that is also less than adequate. Five days later you get an email saying they shipped your order and they give you a tracking number. Six days after that you find the carrier has never received the package and they only printed a shipping label but never actually sent it. You email them about this. You get no response. This would be a bad business model for retailing sneakers on line, but when you are talking about necessary prescription medications it should be illegal.
I've been dealing with Allvetmed for years! I love their pricing and their shipping is quick. I always receive treats in the box for my dogs. If I have ever had an issue and sent them an email, they have always responded immediately. No one can beat the pricing and they are awesome!
10 star rating if i could!
Exceptional, easy ordering and fast deliverary-- they tell me 7-10 days but have it in 4 or less! I also order k9 advantage--- great savings- compared to vet or pet stores even when on sale!
Tried ordering temaril-p for my dog's terrible allergies, ordered 6 am Friday online. They never contacted my vet, on Saturday vet called them and gave auth. I called/emailed AllVetMed Monday for status, no answer. Finally on Tuesday called pretending to be a new customer (I figured they wouldn't answer the phone for option 1 existing customer), was put on hold, finally told they are out of stock, may get by end of week. I see other reviews with same complaint. Prices are good but you can't get the meds. If they don't care about human customers, they should at least care about the animals suffering because of their BS. I went to allivet for a little more $ great service.
Since I wasn’t buying them at my local vet’s office, I was a little skeptical about purchasing meds online. I took advantage of the great prices and free shipping, which I hoped wouldn't mean a terribly long wait. Well, my order arrived today, less than a week after ordering. I am beyond pleased! Very happy to have found this pharmacy!"
AllVetMed is an online pet supply store and pet pharmacy.