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AllVetMed

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Overview

AllVetMed has a rating of 3.2 stars from 177 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with AllVetMed most frequently mention free shipping, pet pharmacy, and best online. AllVetMed ranks 107th among Pet Meds sites.

  • Service
    2
  • Value
    2
  • Shipping
    2
  • Returns
    2
  • Quality
    2
How would you rate AllVetMed?
Top Positive Review

“Love this website, it is very user friendly, and they...”

Cici R.
2/17/14

Love this website, it is very user friendly, and they have a wide variety of products. I use to buy pet snacks, and treats at stores, but no longer, I save so much more money and time to just click on Allvetmed.com, it’s my one stop shop for all my pet’s needs

Top Critical Review

“I have filed formal complaints with the agency that...”

Deborah W.
7/6/14

I have filed formal complaints with the agency that certifies this company as a dispensary for veterinarian medicine and the Pharmacy review board. Their shoddy customer service resulted in medical distress for my dog. They are refusing to rectify the situation or refund our money.

Reviews (177)

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customer service (43)
Thumbnail of user staceym20
Maryland
2 reviews
2 helpful votes
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May 14th, 2014

After 3 weeks of waiting on an order and several calls I thought I'd finally get my order because it was marked as shipped with a UPS tracking number. Two days later and still no such tracking number with UPS. Sure enough it had not been shipped. Apparently they ran out of labels so they couldn't ship but gee, wouldn't you know that now the medication is out of stock. Really? Which one -- because in my previous calls it kept switching from Heartgard to Drontal being out of stock? BOTH. So they marked it as shipped (lie), apparently couldn't ship it (lie), and then said we can't because it's out of stock. In every call (I think there were 4 but maybe 5) to them I was told it'd be shipped within 2 days. Today I asked to cancel and refund my money. Sadly they took my $205 back on April 21 when I placed the order. They've never responded to any of my emails and on my first call to them they asked me my password so they could log into my account to adjust my order. I don't know what their problem is but they are lying to customers, pulling dirty fake shipping tricks, and apparently have no concept of order fulfillment.

Thumbnail of user debt
Missouri
1 review
3 helpful votes
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September 26th, 2013

Well this is a broken record and I too should of read the reviews. I placed the order and six days later they hadn't done anything. My vet had already faxed the prescription which they had evidentally lost. Then I had to call my vet to have them contact them AGAIN. Then I was promised my meds would go out 2nd day air and the next day I received a shipping confirmation that they were going out GROUND. I called AGAIN and they said, oh our mistake, we will call and try to change the shipment and call you back. They didn't do anything and didn't call me back. I had to go buy meds for my dog at my vet to get me by and I still haven't received what I ordered over 10 days ago. STAY AWAY FROM THIS PLACE!

Thumbnail of user kathyg19
Indiana
1 review
2 helpful votes
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May 27th, 2014

I have a terminally ill dog with cancer and another with kidney failure- I ordered meds weeks before out to ensure they would not go without. First time I ordered and got run around and they were weeks later than promised I thought just a fluke. Second time, it is now almost 3 weeks and my dog ended up in ICU because I am out of meds and with thousands in vet bills, saving from online was important. I have yet to get anybody that speaks fluent english----where is this company? Every time they say it is a problem with their distributor and promise a shipment next day. I called them again on Friday 23rd going into a 3 day holiday weekend frantic I have no meds yet. They finally said they would guarantee an overnight shipment to arrive Sat. I stayed at home all day canceling plans waiting for meds... never came. Called today 5/27 and told that there was no documentation of either of my calls on Friday (what a surprise) and there was no way they could or would ship overnight in this case. I was lied to intentionally by a cust svc rep just to get me off the phone! STAY AWAY- THIS IS A SHAM COMPANY AND now I am worried I have bought not original products...

Thumbnail of user miahc
India
1 review
5 helpful votes
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December 23rd, 2013

Allvetmed website made my life easier. I save time and money to buy product from here. Great experience. Thank you and happy holiday...

Thumbnail of user michalep
India
1 review
2 helpful votes
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December 29th, 2013

Great website. Got some new nutritional supplement for Cat & Dog. Its very good for pet. Customer service is better than ever.

Thumbnail of user jonv10
India
1 review
1 helpful vote
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February 22nd, 2014

Great place to save money and time. I purchase a lot from here. They have plenty of meds for my pets. I like the convenience, just a click away….

Thumbnail of user steves96
Florida
1 review
2 helpful votes
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June 21st, 2013

Great selection, good prices, free shipping, no problems, no hassles. I've bought here before and I will continue in the future!

Thumbnail of user allanw12
India
1 review
5 helpful votes
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December 24th, 2013

Best experience ever. Relevant medicine and affordable price. Free shipping and vet advices. Over all good job by new owner..

Thumbnail of user mollyet
Virginia
1 review
2 helpful votes
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September 20th, 2012

I ordered GlycoFlex II for one of my dogs and Revolution Flea meds for 3 dogs and 1 cat. My order supposedly shipped on Sep. 12, but I have not received it. They charged my card though. When I called about it on Sep. 19 they said USPS lost the package and that they had reshipped my stuff on Sep. 18 with UPS. They were suppose to call me back with a tracking #. Never got a call back so called today (Sep. 20) and they said the package had reshipped this morning, but they could not give me a tracking #. When I pressed for one and told them I really needed the flea meds the operator hung up on me. Called back and got the same person (Diana, operator # 201). I asked her to speak with a manager and she said she was the manager. I said I would prefer a refund at this point she said ok she would cancel my order and give a refund. I asked about the package that she said had already shipped this morning and she said it hadn't shipped yet! I cancelled my credit card and filled a claim just now. This company lies and are a bunch of crooks.

Thumbnail of user cindym189
North Carolina
3 reviews
1 helpful vote
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August 25th, 2018

Absolutely love this company. They have all our pets medication and the best prices. Friendly staff quick and shipping.

Thumbnail of user rachelf9
California
1 review
6 helpful votes
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October 28th, 2013

TERRIBLE. Wish I read the reviews because it seems like the same ol' story.

Sep 24th- ordered medication
Sep 24th- credit card charged
Sep 24th- Order faxed over to my vet which was then Faxed over that same day
Oct 10th- still nothing, had emailed with no response
Oct 12th- finally got a response saying there was a delay and shipment was being sent out 24-48 hrs
Oct 13th- asked for Fedex Tracking #. No response
Oct 15th- called and asked for tracking. Person on the phone didn't speak English well, said, " im so sorry that someone told you it was on the way. It's not". When asked if I wanted it to get sent ASAP even though they have zero customer service and nobody ever gave me a straight answer, I was told that they couldn't guarantee delivery. Are you kidding me? Asked for a refund
October 28th- still don't see my refund. This is BULL$#*!

DO NOT order from these people.

Thumbnail of user da9818
New York
2 reviews
4 helpful votes
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May 17th, 2013

Very frustrating. When I placed my order they charged me twice through paypal. When I alerted Paypal they refunded one of the payments but then AllVetMed kept the second payment and marked my order cancelled. It took about a week and three phone calls to get AllVetMed to repoen the paid order. It took them a day or two to send a fax to my vet. My vet's staff said that they replied their approval within two hours and I believe them but AllVetMed said that they did not receive it until a day and a half later, and that it arrived a half hour after AllVetmed closed for the evening. They promised to ship the next day. Two days later still no shipment, and they claimed it was because they were still awaiting approval from my vet. When I gave them the above story they switched to saying that they had the approval but that by mistake they had not forwarded it to shipping. They promised it would ship the next day. Two days later still no ship. I called, they were out, expecting to receive it 3pm the same day and would ship before the next morning. Next morning, still no ship. I cancelled the order. This was Wednesday. I re-ordered from petmartpharmacy.com who had a low price, free shipping, helpful staff and got the pills to me by Friday.

Thumbnail of user zomyv
India
1 review
0 helpful votes
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February 24th, 2014

AllVetMed - Turned Out To Be The One Stop Shop For Pet Owners! AllVetMed is the most user friendly and exciting pet pharmacy online dedicated to offering the best selection, prices as well as overall experience you will find regarding all your pet requirements. Simply you can say that they like animals and want to keep them healthy all the time. They have developed a unique shop that offers the customers the capability to find all they require about breeders and animals. With their free shipping, price guarantee and free return shipping they offer their consumers a no risk possibility to try them out. Most important thing is they have made it simple to shop by manufacturer, price, alphabetical index, or category. Their comprehensive product description assists you to select the perfect products for your pet's need. Alternative views as well as innovative zoom technology enable you to virtually read the label of the product. If you still require help, then their customer care representatives will help you 24/7. They will also ship your order with no extra charges at all. AllVetMed was specially made in response to consumer's wants to shop over a friendly and refreshing website where they could effortlessly find their entire pet needs. This is really a unique and helpful pet pharmacy that provides its consumers the capability to find out what they wish effortlessly as well as deliver it as reliably, securely and quickly as possible. Most importantly, they take their consumers and the requirement of their pets, sincerely and also their staffs are dedicated to offer the best probable experience. Their buying panel is the greatest within the industry as they regularly seeks unique and new process of securing lower prices regarding you. AllVetMed also empower their consumers by inquiring for their participation to assist make their experience a wonderful one. Due to all these facilities AllVetMed is really turned out to be the one stop shop for pet owners.

Thumbnail of user jeannettes2
India
1 review
0 helpful votes
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July 8th, 2014

I'm pleased that Allvetmed quickly send my order at our home, that's why thanks of all allvetmed team.

Thumbnail of user belindab4
Virginia
1 review
2 helpful votes
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July 25th, 2013

I did not order from this site even tho they had the best prices I found. I got suspicious when I was reading the page about rx required and I noticed the grammar was all wrong! Then I was looking at reviews of some products and each I checked had at least 1 review with 4 or 5 stars and the reviews all had the same poor grammar! They are obviously fake and written by the company, who don't even seem to be American, which makes me worry that the meds aren't even real but some cheap knockoff! I copied and pasted the address listed into my search engine and a store called Veterinary Mart or something came up for it so I called the number listed and it was disconnected! I also tried calling AllVetMeds.com's phone number and no one would answer after 10 minutes so I hung up. I couldn't remember the site address for that site that lets you check the DNS info about who owns the site and such, so I searched on my search engine if it was legit and found this site and I am NOT surprised about what I have read. I am SO glad I didn't order from them! I am disappointed that they AREN'T legit tho cuz I DO like their prices. I'm sorry for all of you who had these awful experiences, except the ONE person who had no problems (hmmmm...), but thank you all for posting so other people like me don't waste our time, money and efforts! :) The internet is a wonderful thing!

Thumbnail of user hovu
India
1 review
1 helpful vote
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February 24th, 2014

Great place for cost effective shopping for pets. Quickservice. Got valuable advice from vet. So it's perfect….

Thumbnail of user dougv2
Illinois
1 review
2 helpful votes
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September 7th, 2012

Do not believe positive reviews. Charged my account and did not send product. Then sent bad check for refund! Returned check fees!

Thumbnail of user stefys
India
1 review
3 helpful votes
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August 15th, 2013

After i place order they give me good discount and also give tips for my pets allvetmed is such a great site for online food for pets thank u so much

Thumbnail of user fritzs17
India
1 review
8 helpful votes
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December 16th, 2013

I have ordered from them for some time now. And I get free shipping (if you spend over $59, it's free). So It's cool...

Thumbnail of user loviisam
India
1 review
2 helpful votes
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July 9th, 2014

I was very pleased with customer service, so pleasant and very helpful, I can even place orders by phone. So thanks Allvetmed.

Thumbnail of user viktorg1
India
1 review
0 helpful votes
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March 27th, 2014

We love their prices and if we are not happy with any product they will send a return label so we can return the product.

Thumbnail of user denm1
India
1 review
1 helpful vote
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February 17th, 2014

Allvetmed is the best shop for purchasing my kitty’s medicine. I don't have much time to go buy medicine so allvetmed is the right place for me.

Thumbnail of user julese4
India
1 review
1 helpful vote
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July 4th, 2014

I love the prices on the flea meds for the Pets.Our pets love advantage 2. I can always make sure at Allvetmed that I get the supplies my pets need.

Thumbnail of user markp64
India
1 review
0 helpful votes
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March 6th, 2014

I have placed two orders with Allvetmed, and have been delighted with the pricing and delivery of each.

Thumbnail of user anatolec3
India
1 review
0 helpful votes
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July 16th, 2014

I am not able to order anything to the internet; I prefer order to the phone. Allvetmed.com take my order to the phone.

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AllVetMed is an online pet supply store and pet pharmacy.

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Thumbnail of user allvetmeda
allvetmed a.

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