AlphaRooms has a rating of 4.1 stars from 940 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with AlphaRooms most frequently mention best price, customer service, and many times. AlphaRooms ranks 15th among Hotels sites.
Found a good value hotel at the right time. Employee called me and assisted with booking and set up for payment. Had another phone call shortly after from someone else trying to do the same thing. Haven't travelled yet so not finished yet.
Paid for 11 rooms arrived at hotel only 10 booked, owner of hotel wanted extra £300 from me even though I had 11 accommodation vouchers. Customer service is a joke saying they'd sort it but they didn't.
Hassle free survice, efficient and helpful personal. Had an issue with making card payment online, received a call from the office and was sorted in minutes
Offered the best rate for the hotel i wantedwebsite was easy to used and offer various payment options which could be helpful others. Would use again.
Have just booked two holidays was a bit worried when I got a phone call about the flights but it was sorted really quick would recomend to all my friends
Very simple to use. Great selection of hotels and at the best price. Compared with several others, and Alpharooms offered better price. Flexible payment options may be apealling too.
I use Alpharooms all the time amongst others but more often than not I find a better deal on Alpharooms, never had a problem with any bookings. Great service.
Used this site numerous times, always competitive and friendly service I cannot fault them. I have had to cancel or rearrange a few times but found this trouble free.
The advisor I dealt with was extremely helpful and went out of his way to make sure I had all the information allowing me to book accommodation in required
So far so good, hoping all as efficient at arrival at hotel - I sure it will be
Photos and description of hotel looks great really looking forward to trip!
Due to Monarch folding, i had took a different flight which was a extra longer, the staff of Alpharooms advised me on how to extend my booking effertlessly
We are very pleased with the deal we got from alfarooms. It came our very cheap for the same service compared to others. Payment options that suits all needs. Definitely will be using again.
Alpharooms are very easy to book with very helpful and very good prices ive booked twice this year once for june and the other for end of july both for Benidorm will be using them more often
I have booked a lot with Alpharooms and there has never been a problem and the price is right. You see other companies on television but i check them all. Alpharooms for me.
Booked the hotel golden rock 17 th of September. Payed in full for the12th to the 19th of October all inclusive 2 people. Got our accommodation voucher. And arrived at the resort hotel to find Alpharooms had cancelled our booking on the day of arrival with out sending us a email. Hotel reception contacted Alpharooms and they gave us a in resort help line. Who were unhelpful and belligerent. Said we would get a refund in 3 days and it was a technical mistake by Alpharooms and there was nothing they could do. We had to pay again £480 to the hotel reception. Guess what Alpharooms have not refunded us and judging by all the reviews of them of the same thing I think we will have a fight on our hands to get a refund. Back at home now and have contacted Alpharooms who don't give a monkeys. Given the same spiel as when we phoned resort helpline will be refunded in 3 days. Yeah of course we will. They would of left us in Turkey without a hotel and was nt bothered one bit if we had the money to pay for another hotel. All I can say to people reading this review is book at your own risk
Booked holiday on line. Hassle free no problems at all. Just hope all will be well when arrive next yhear at hotel. Reasonably priced for the trip really pleased with it all. Thanks
The reason for booking with alpha rooms a second time, was because I just returned from a holiday I booked with alpha rooms and wrote a review which I was given a £20 of voucher. So I thought great I can use this to book again in 6 weeks time. But was told I couldn't use it as I wasnt booking a hotel over £500. Didn't see any of this on the email. So I called to be then upsaled to a more expensive room and yikd the one I wanted wasnt available although it was online and I could still book it that way. I dont like this when companies think they can do this. I booked the room that I wanted after a backanf forward with the supervisor.
I have used Alpharooms for around 8 out of my last 10 holidays, the other 2 being cruises booked direct with the cruise companies, I already have a week in February to Fuerteventura booked with them and a fortnight in Rhodes booked with, them, I have never had any issues, low deposits and pay 2 weeks before holiday, I always used to check other websites to see if they were as competitively priced, but I don't bother anymore as I'm overwhelmed by the simplicity of using the Alpharooms website. 10 out of 10
Great hotel, room with a view near the beach, food was very good with the hotel very friendly, the Hotel, Airport transfers all went so smooth, going to do repeat this Year as there are 6 of us and we all agreed, we had one great holiday( Hotel Las Palmeras
Alpha rooms offered excellent service in a courteous manner with the customer as its focus. Price was the most competitive with a variety of payment options available. Awesome
Been used before so knew what to expect. Quality site gave me no problems. Were not the exact cheapest but only marginally but went with what we knew.
Found alpha rooms best deal for this booking as trivago did not feature on their collective offers. Used alpha previouely and found the site very competitive
After seeing Alpharooms mentioned for a long time, I was in the position where I could look for rooms for our hols later this year. And wow it was so easy.
I'd recommend it to anyone
Booking through this site was very straight forward and they communicated clearly and quickly. Still to go on booking but feel I have contact details if this was needed at any time.
We booked accommodation in Lanzarote and were delighted wit the package costs and how easy it was to complete the transaction on line.
We highly recommend this Company to any potential Customers.
All very easy to do excellent customer service very helpful cheap easy to use and book, gives plenty of options also others if want you need is not available for you needs
So straightforward with my booking and the pay anytime option is so convenient it enables you to stay in a nice hotel without having to break the bank with one large payment.
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