• AlphaRooms

AlphaRooms

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Overview

AlphaRooms has a rating of 4.1 stars from 940 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with AlphaRooms most frequently mention best price, customer service, and many times. AlphaRooms ranks 15th among Hotels sites.

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How would you rate AlphaRooms?
Top Positive Review

“Excellent so far”

keith b.
6/5/18

Found a good value hotel at the right time. Employee called me and assisted with booking and set up for payment. Had another phone call shortly after from someone else trying to do the same thing. Haven't travelled yet so not finished yet.

Top Critical Review

“Dodgy”

David g.
7/24/17

Paid for 11 rooms arrived at hotel only 10 booked, owner of hotel wanted extra £300 from me even though I had 11 accommodation vouchers. Customer service is a joke saying they'd sort it but they didn't.

Reviews (940)

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Reviews that mention popular keywords

customer service (73) booking process (37) payment options (23)
Thumbnail of user anastasiaz5
RU
1 review
0 helpful votes
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August 18th, 2018

Hassle free survice, efficient and helpful personal. Had an issue with making card payment online, received a call from the office and was sorted in minutes

Thumbnail of user leeh121
GB
1 review
0 helpful votes
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February 7th, 2018

Offered the best rate for the hotel i wantedwebsite was easy to used and offer various payment options which could be helpful others. Would use again.

Thumbnail of user marionb53
GB
1 review
0 helpful votes
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January 6th, 2018

Have just booked two holidays was a bit worried when I got a phone call about the flights but it was sorted really quick would recomend to all my friends

Thumbnail of user joseo39
Canada
1 review
0 helpful votes
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February 28th, 2018

Very simple to use. Great selection of hotels and at the best price. Compared with several others, and Alpharooms offered better price. Flexible payment options may be apealling too.

Thumbnail of user martinp74
GB
1 review
0 helpful votes
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January 8th, 2018

I use Alpharooms all the time amongst others but more often than not I find a better deal on Alpharooms, never had a problem with any bookings. Great service.

Thumbnail of user davidp420
GB
1 review
0 helpful votes
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December 5th, 2017

Used this site numerous times, always competitive and friendly service I cannot fault them. I have had to cancel or rearrange a few times but found this trouble free.

Thumbnail of user jennifert166
GB
1 review
1 helpful vote
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November 21st, 2017

The advisor I dealt with was extremely helpful and went out of his way to make sure I had all the information allowing me to book accommodation in required

Thumbnail of user sharonc387
GB
1 review
0 helpful votes
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February 5th, 2019

So far so good, hoping all as efficient at arrival at hotel - I sure it will be
Photos and description of hotel looks great really looking forward to trip!

Thumbnail of user michaels726
GB
1 review
0 helpful votes
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November 27th, 2017

Due to Monarch folding, i had took a different flight which was a extra longer, the staff of Alpharooms advised me on how to extend my booking effertlessly

Thumbnail of user sallijag
Washington
1 review
0 helpful votes
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January 10th, 2018

We are very pleased with the deal we got from alfarooms. It came our very cheap for the same service compared to others. Payment options that suits all needs. Definitely will be using again.

Thumbnail of user michellep275
GB
1 review
0 helpful votes
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June 12th, 2018

Alpharooms are very easy to book with very helpful and very good prices ive booked twice this year once for june and the other for end of july both for Benidorm will be using them more often

Thumbnail of user brianc462
Spain
1 review
0 helpful votes
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October 10th, 2018

I have booked a lot with Alpharooms and there has never been a problem and the price is right. You see other companies on television but i check them all. Alpharooms for me.

Thumbnail of user davidw4320
Turkey
1 review
0 helpful votes
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October 15th, 2021

Booked the hotel golden rock 17 th of September. Payed in full for the12th to the 19th of October all inclusive 2 people. Got our accommodation voucher. And arrived at the resort hotel to find Alpharooms had cancelled our booking on the day of arrival with out sending us a email. Hotel reception contacted Alpharooms and they gave us a in resort help line. Who were unhelpful and belligerent. Said we would get a refund in 3 days and it was a technical mistake by Alpharooms and there was nothing they could do. We had to pay again £480 to the hotel reception. Guess what Alpharooms have not refunded us and judging by all the reviews of them of the same thing I think we will have a fight on our hands to get a refund. Back at home now and have contacted Alpharooms who don't give a monkeys. Given the same spiel as when we phoned resort helpline will be refunded in 3 days. Yeah of course we will. They would of left us in Turkey without a hotel and was nt bothered one bit if we had the money to pay for another hotel. All I can say to people reading this review is book at your own risk

Thumbnail of user ingridg25
GB
1 review
0 helpful votes
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May 23rd, 2018

Booked holiday on line. Hassle free no problems at all. Just hope all will be well when arrive next yhear at hotel. Reasonably priced for the trip really pleased with it all. Thanks

Thumbnail of user stephanied253
GB
1 review
1 helpful vote
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March 6th, 2019

The reason for booking with alpha rooms a second time, was because I just returned from a holiday I booked with alpha rooms and wrote a review which I was given a £20 of voucher. So I thought great I can use this to book again in 6 weeks time. But was told I couldn't use it as I wasnt booking a hotel over £500. Didn't see any of this on the email. So I called to be then upsaled to a more expensive room and yikd the one I wanted wasnt available although it was online and I could still book it that way. I dont like this when companies think they can do this. I booked the room that I wanted after a backanf forward with the supervisor.

Thumbnail of user andrewg307
GB
1 review
13 helpful votes
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December 25th, 2018

I have used Alpharooms for around 8 out of my last 10 holidays, the other 2 being cruises booked direct with the cruise companies, I already have a week in February to Fuerteventura booked with them and a fortnight in Rhodes booked with, them, I have never had any issues, low deposits and pay 2 weeks before holiday, I always used to check other websites to see if they were as competitively priced, but I don't bother anymore as I'm overwhelmed by the simplicity of using the Alpharooms website. 10 out of 10

Thumbnail of user michaelk660
Ireland
2 reviews
0 helpful votes
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August 18th, 2018

Great hotel, room with a view near the beach, food was very good with the hotel very friendly, the Hotel, Airport transfers all went so smooth, going to do repeat this Year as there are 6 of us and we all agreed, we had one great holiday( Hotel Las Palmeras

Thumbnail of user paulb451
GB
1 review
0 helpful votes
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May 4th, 2018

Alpha rooms offered excellent service in a courteous manner with the customer as its focus. Price was the most competitive with a variety of payment options available. Awesome

Thumbnail of user jamesc531
GB
1 review
0 helpful votes
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February 10th, 2018

Been used before so knew what to expect. Quality site gave me no problems. Were not the exact cheapest but only marginally but went with what we knew.

Thumbnail of user kevino114
Ireland
1 review
0 helpful votes
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June 11th, 2018

Found alpha rooms best deal for this booking as trivago did not feature on their collective offers. Used alpha previouely and found the site very competitive

Thumbnail of user helenm200
GB
1 review
0 helpful votes
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May 17th, 2018

After seeing Alpharooms mentioned for a long time, I was in the position where I could look for rooms for our hols later this year. And wow it was so easy.
I'd recommend it to anyone

Thumbnail of user shirleys112
GB
1 review
0 helpful votes
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January 6th, 2018

Booking through this site was very straight forward and they communicated clearly and quickly. Still to go on booking but feel I have contact details if this was needed at any time.

Thumbnail of user desg1
GB
1 review
0 helpful votes
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January 6th, 2018

We booked accommodation in Lanzarote and were delighted wit the package costs and how easy it was to complete the transaction on line.
We highly recommend this Company to any potential Customers.

Thumbnail of user jasone45
GB
1 review
0 helpful votes
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November 21st, 2017

All very easy to do excellent customer service very helpful cheap easy to use and book, gives plenty of options also others if want you need is not available for you needs

Thumbnail of user desmobdm
Ireland
1 review
0 helpful votes
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October 10th, 2018

So straightforward with my booking and the pay anytime option is so convenient it enables you to stay in a nice hotel without having to break the bank with one large payment.

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From the business

Book hotel deals and discount holidays 2018. Specialists in discount accommodation from four star hotel offers to All Inclusive holidays. Deposits available.

Company Representative

Thumbnail of user alpharoomsa
Alfie A.

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