- Log in
- Browse Businesses
- Guides
- Resources
- Write a Review
- Request a Review
- Backed by the National Science Foundation
- For Business
AlphaRooms has a rating of 4.1 stars from 940 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with AlphaRooms most frequently mention best price, customer service, and many times. AlphaRooms ranks 15th among Hotels sites.
Found a good value hotel at the right time. Employee called me and assisted with booking and set up for payment. Had another phone call shortly after from someone else trying to do the same thing. Haven't travelled yet so not finished yet.
Paid for 11 rooms arrived at hotel only 10 booked, owner of hotel wanted extra £300 from me even though I had 11 accommodation vouchers. Customer service is a joke saying they'd sort it but they didn't.
I booked an hotel over the phone with Alpharooms because I have a enquiry and the guy that help me Edmond I think his name was was very helpful quick and efficient
Reference number: **************
I placed a booking with Alpharooms on Thursday 02nd March 2017 to which payment has been taken in full entering a legal contract. After not receiving my booking number as promised within 24 hours nor any contact from Alpharooms to make me aware of any problems I contacted there office on Sunday 05th March 2017 promising a return phone call within an hour to which has been to no avail. Again today Monday 06th March all of the contact numbers are going to voice mail and no return phone call offering other options. I have also emailed an urgent query to the head office to which I am still awaiting a reply.
This standard of service is not acceptable and to which they have broken the contract therefore should no resolution to this matter be received by the close of business today they leave me with no other option than to book with another accommodation provider to which I will invoice Alpharooms the difference in cost. Furthering this should I still not receive any satisfaction I will be issuing a County Court Claim to recover all financial loss.
Never ever again will I use Aplharooms and now seeing other reviews cant understand how this organisation are still in business.
Brilliant service fixed my booking so I was very happy
I booked twice as the site crashed and it was sorted in a few minutes
I always look at Alpha Rooms when booking flights and hotels. For many years they have given me the best prices and booking is quick.
Used many times before, just booked holiday for Sept but still waiting for completion of paperwork. I have paid total amount so should have now.
Have been traveling for years now using Alpharooms. Good reliable company, will sort any problem you have. Great that you can pay it in installments!
I'm very happy with my booking never done it before as I have always been to a travel agent will be booking again with alpharooms
Found the site really straight forward to use and it was the best price I could find. Can't really ask for any more than that
Booked 24th to 31st to Tenerife had to cancel told us 75% plus £30each total ripoff will never use this site again be warned frank O'Rourke **************
Shane is brilliant so helpful was able to change our holiday till next year brilliant customer service
Easy to use. Plenty information. Booking no problem and feedback and confirmation within 5 minutes great service
Still waiting for reply to my email. Telephone query demanded e-mail response but nothing has happened yet!
Easy booking process. £1 deposit also and unbelievably the cheapest also.
Top marks all round for Alpharooms
Online booking system easy to use and very competitive rates for our stay. Would recommend to others.
Very easy to use, full details of the areas you wish to holiday in & very flexible payment terms! Cheapest site by far too!
So easy to book exactly what I wanted.
I have used alpharooms before and not had a single problem. I would highly recommend them.
Im happy with my booking but I think its unfair that you have to pay extra each time you pay money off your balance
Benjamin was very helpful, there was a little confusing but everything got solved hassle free.thanks for the help can't wait for our holiday now
There was a great price that was on offer and when I went to pay everything went through very well with the payment system.
Easy to book and cheapest on the web for the hotel I booked. Can pay off holiday any time on website. Would use again
Manage too get all my money back through my banks charge back used alpharooms for 15 years but not anymore a lesson well learnt
I told the rep exactly what I wanted and he put it together for me with out any nonsenses. It tuck 8 minutes approx.
We have booked several times over the last few years with Alpharooms and so far we have not been let down in any way.
Booking with Alpharoom every year, newer has any problems, and Only 1 Euro deposit, paid balance only month in advance of holiday. Fantastic Deal
Gain trust and grow your business with customer reviews.
Book hotel deals and discount holidays 2018. Specialists in discount accommodation from four star hotel offers to All Inclusive holidays. Deposits available.
