• AlphaRooms

AlphaRooms

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Overview

AlphaRooms has a rating of 4.1 stars from 940 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with AlphaRooms most frequently mention best price, customer service, and many times. AlphaRooms ranks 15th among Hotels sites.

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How would you rate AlphaRooms?
Top Positive Review

“Excellent so far”

keith b.
6/5/18

Found a good value hotel at the right time. Employee called me and assisted with booking and set up for payment. Had another phone call shortly after from someone else trying to do the same thing. Haven't travelled yet so not finished yet.

Top Critical Review

“Dodgy”

David g.
7/24/17

Paid for 11 rooms arrived at hotel only 10 booked, owner of hotel wanted extra £300 from me even though I had 11 accommodation vouchers. Customer service is a joke saying they'd sort it but they didn't.

Reviews (940)

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Reviews that mention popular keywords

customer service (73) booking process (37) payment options (23)
Thumbnail of user barbrah2
GB
1 review
0 helpful votes
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May 4th, 2018

The website is so easy to use, great choice of accommodations and destinations. Excellent pricing and they make affordable depending on each person circumstances as they give you a selection of ways to pay. Would highly recommend Alpharooms.

Thumbnail of user maureenc46
Ireland
1 review
0 helpful votes
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January 6th, 2018

Had difficulty in securing accommodation at our chosen location in Lanzarote. Tried numerous agencies but Alpha Rooms had exactly what we were looking for at a reasonable price. Booked through them on numerous occasions in the past and have never been disappointed.

Thumbnail of user georginan
GB
1 review
0 helpful votes
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November 3rd, 2017

I have booked with AlphaRooms before and continue to re-book with them as I find them to be More helpful than travel agents such as love holidays. My most recent booking I looked online but decided to ring to book as I needed some special request to be noted down. The man on the phone was really helpful and successfully booked my room without any problems. He was polite and friendly and even said he hopes I have a good holiday but you could tell he actually did mean it. I will be booking with AlphaRooms again.

Thumbnail of user samc243
GB
1 review
1 helpful vote
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August 10th, 2018

First time booking with AlphaRooms following recommendations from family and friends. I completed my booking within ten minutes all information was clear and easy to understand and £1 deposit was even more convenient it meant we could book along with the rest of the family and not miss out. Monthly payments are set out clearly so you know what you are expected to pay. Happy so far

Thumbnail of user suep104
GB
1 review
0 helpful votes
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April 11th, 2018

This was one of the most easiest bookings I've ever done on the computer. I am quite a novice at doing this sort of thing on line, but I found the whole experience very easy. You could see everything on screen that you could choose from and nothing appeared to be any trouble to enable you to book with them. Having a phone no. For Alpharooms was also very reassuring. Many thanks.

Thumbnail of user beverleyj7
GB
1 review
2 helpful votes
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February 5th, 2019

Found the perfect hotel that we wanted to stay in but was very pricey everywhere we looked due to it being the kids holidays but Alpha Rooms not only got us the exact dates we needed but at a cheaper price. From start to finish they are very professional and will search until they get the best result for your needs

Thumbnail of user carmelc3
Ireland
1 review
0 helpful votes
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February 10th, 2018

Alpharooms always look after me very well, I have been using them for the past 9 years and I have never had a problem.
They are most helpful if you need to change your booking, or if when you arrive@ your hotel things are not right they fix it A. S.A. P.

Thumbnail of user roxc1
GB
1 review
0 helpful votes
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July 11th, 2018

I like the fact that there are no hidden fees.
But the accommodation I booked for has 2 buildings, each with a very different level of comfort / facilities (found out on Google reviews) and it's not clear at all which you're booking on the website.
You should have pictures of the actual room booked and not the generic pictures of the hotel's best suites - that is deception in my books.
I have not yet used my booking and I will revisit this review if there are any problems.

Thumbnail of user cherylw150
GB
1 review
0 helpful votes
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June 5th, 2018

I have booked several times with Alpha Rooms and have never had a problem. Quick and easy to use and if you want a live chat the staff are very helpful. I would warn people though that there is an admin charge for every transaction if you chose the flexible payment option and this can add up.
Other than that I would recommend using this company.

Thumbnail of user mariam621
Ireland
1 review
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June 13th, 2018

I switched to Alpha Rooms recently and am absolutely delighted with their service. They do everything to help you book a good value holiday, covering flights, transfers and hotel. The prices are not to be beaten and you can pay for your holiday over a number of months, with no pressure

Thumbnail of user jeremyk67
Ireland
1 review
0 helpful votes
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October 10th, 2018

Straightforward booking process-I will review again after staying in the hotel!
I flicked to other comparison sights to get more comprehensive reviews.
24 different room types to choose from, with many sounding identical to each other.

Thumbnail of user lauraw346
GB
1 review
0 helpful votes
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April 17th, 2019

I had been shopping around for a good few weeks for best prices and I managed to secure a great deal and a great saving booking with alpha rooms! Fast efficient and even though I have booked through them many times I am still surprised on the bargains to be had on site. Highly recommended.

Thumbnail of user amandam259
GB
1 review
0 helpful votes
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January 29th, 2018

So far so good, the booking process was easy and I received a telephone call immediately to confirm my holiday followed by an e mail. AlphaRooms were the only company that could match the flights and accommodation I was looking for rather than price.

Thumbnail of user mikeh374
France
1 review
1 helpful vote
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November 24th, 2017

As above. The only negativity I have is that they are too rigid with their t&c's.
For example. I wanted to change my hotel to a more expensive one a day after I made the original booking. All the staff were interested in doing was charging me the cancellation fee.
Instead of moving me to a more expensive hotel that I had selected, which I assume would have made you more money.

I am now contemplating cancelling and using a different company

Thumbnail of user corneliuso6
Ireland
1 review
0 helpful votes
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March 29th, 2018

Purchased my holiday just last week. Had trouble with the website so I rang Alpharooms. Phone answered almost immediately and it took only 3/4 minutes to sort out my holiday over the phone. Got a great holiday deal, great service, couldnt ask for more. I used Alpharooms in past and will continue to book holidays with them in future. Cornelius O Brien

Thumbnail of user phils134
GB
1 review
0 helpful votes
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January 30th, 2018

Having looked at other major companies, AlphaRooms came out on top and their prices were very good for the same holiday and I saved a lot of money, which I am very pleased about.

I had no problems with the booking, all was very smooth and looking forward to our holiday.

I will defiantly use them again and would defiantly recommend them

Thumbnail of user jadef22
GB
1 review
12 helpful votes
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February 5th, 2019

Being fairly new to booking holidays independently online, Tylor made the process very easy for me. He was very patient with me and gave me all the information I needed about the hotel I wanted. He also catered towards my budget by giving better suggestions that were good quality and in my price range. They were so good that I ended up changing my mind and choosing his recommendation. He gave amazing customer service and made sure I was 100% happy with everything before proceeding with the payment. Amazing!

Thumbnail of user emmag115
Ireland
1 review
0 helpful votes
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March 6th, 2019

Very user friendly and fuss free. Being able to pay for my hotel instalments has enabled us to book a hotel we really wanted to stay in but would not have been able to pay for up front. So glad that this service is available through AlphaRooms

Thumbnail of user julies235
GB
1 review
0 helpful votes
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November 15th, 2017

I booked my Holiday on line. The whole process was easy from start to finish, options on deposits and payments, details of flights, rooms available and descriptions of Hotel and what to expect. Clear step by step directions on how to complete your booking along with booking shuttles and suitcases. I have used Alpharooms on more than one occasion and will continue doing. Recommended

Thumbnail of user stuartm104
GB
1 review
15 helpful votes
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June 23rd, 2018

I have previously booked with AlphaRooms and wanted to extend my stay
Rather than charge me £60 to change the booking, they happily booked the additional nights stay as a separate booking and made sure the hotel was aware its the same people and to make sure the the rooms are not too be changed.

The £1 deposit and then the ability to pay instalments when affordable was a great highlight for me as I can work my budget around this.

All in all, a fantastic company, great happy service and brilliant prices. Highly recommended.

Thumbnail of user gw515
GB
1 review
1 helpful vote
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December 7th, 2017

All booked for next 2018, easy with just £1 deposit.
4 HOLIDAYS to look forward too for next year.
With EXTRA family also.
Been with AlphaRooms for a few years now!
And usually get good prices for the accommodations we want.

Don't like the extra charge of £4.95 to pay the instalments though!

Didn't used to charge extra... previously... but if you get a good deal and a online
Discount! For regulars... price still seems good.

I HOPE:)

G

Thumbnail of user jamesm1307
GB
1 review
0 helpful votes
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June 6th, 2018

Having booked for the first time with Alpha rooms I found the web site easy to access and even easier to find the perfect hotel in the perfect location. Very straight forward to book and pay securely by card, I got a confirmation e mail within 5 minutes of booking with easy links to print off the accommodation vouchers. I would certainly use this company in the future. A very good first time experience all round.

Thumbnail of user tomm1433
Ireland
1 review
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January 17th, 2018

We have booked with Alpharooms for years. All we do is book, pay, receive our vouchers. Every thing that they do is done smoothly and easy. Never had a problem. All the details of the accomodation are spot on. Hope they keep up the good work

Service
Value
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Thumbnail of user glynl1
GB
1 review
0 helpful votes
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December 7th, 2017

This was the first time I have used AlphaRooms and I must say the simplicity was a joy.
Not only were they the cheapest by some distance for the villa that we wanted their site was easy to use with no frustrating close outs whist deciding.
Great to use

Thumbnail of user derekf35
GB
1 review
0 helpful votes
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August 7th, 2018

Because Alpharooms make it so simple and clear when booking hotels and flights I give them top marks for their continued willingness to go above and beyond to secure the best possible experience for the customer ( me in this case) well done for your excellence in organising and caring.

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Book hotel deals and discount holidays 2018. Specialists in discount accommodation from four star hotel offers to All Inclusive holidays. Deposits available.

Company Representative

Thumbnail of user alpharoomsa
Alfie A.

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