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AlphaRooms has a rating of 4.1 stars from 940 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with AlphaRooms most frequently mention best price, customer service, and many times. AlphaRooms ranks 15th among Hotels sites.
Found a good value hotel at the right time. Employee called me and assisted with booking and set up for payment. Had another phone call shortly after from someone else trying to do the same thing. Haven't travelled yet so not finished yet.
Paid for 11 rooms arrived at hotel only 10 booked, owner of hotel wanted extra £300 from me even though I had 11 accommodation vouchers. Customer service is a joke saying they'd sort it but they didn't.
I booked a hotel in London. It was much better value than any other website. I will be using this website again.
I have been trying to sort out a query on our invoice for a flight for 6 days now, still no conclusion.
Was very helpful in helping me change my date on my holiday and booking new dates a giving me details of flights
Very good experience booking with alpha rooms, would highly recommend them. The booking went very smoothly & had no problems at all.
Very easy to use, with all the information you need. It does the hard work for you. Beware of admin charges though.
Can't fault AlphaRooms, everything was pretty straightforward with my booking and they offered the best price for my hotel on the web
This is our second booking in two months, so easy to book, and great prices too. Would recommend this site to others.
I booked to go away in April and was told I would be contacted regarding a refund. However, in the meantime whilst waiting & I appreciate there is a delay due to covid and I'm not faulting them for that as I'm not the only one waiting for a refund... But I booked another holiday to go in August. I had someone contact me to try and cancel my August holiday, to which I explained my situation and all was fine but for some reason he didn't understand me when I asked about my refund for my April holiday when he finally understood he said he would be in contact and wasn't. Moving on, I went on my holiday in August and when I arrived at my destination they hadn't booked me my transfers I showed the person my paperwork and they hadn't received it and didn't have space to take us therefore I had to pay for a taxi to get me to my hotel. I then tried to contact alpharooms to arrange my transfer back to the hotel and they muddled it all up to the point where the hotel had to call and sort this out as they had caused enough upset and stress. I am still yet to hear back from them regarding all of my concerns. Its safe to say I wouldn't recommend alpharooms and will not be using them in the future!
Great service, easy to use website plenty of choice, will definitley be using your website going forward
Really easy to use platform and love how you connect to the map to show location,
Reviews are also handy when deliberating which hotel to book.
I recently booked a hotel and was very surprised how smooth and easy the process was so i would gladly recommend AlphaRooms to anyone at anytime.
It was Very easy to book the hotel for our next holiday and even better that you can pay just £1 deposit also the hotel was great value for money
Booking rooms for a stag do. Needed to get cheap rooms with easy payment, this site was the best for us.
It s very good to book with alpha rooms, they have easy website and always very good prices, I highly recommend
Quick and easy to use and great prices. Really handy that you have a few options when it comes to payment
Have used alpha over many years and never had a problem with any hotel I have booked... reviews always a help
Booking process online easy. £1 deposit convenient, and timescale for the balance fair and easy to understand. So far no problems.
Found it very good and efficient never used this site before,,, will definitely use it again. Would recommend it to others!
Easy to follow, great offers, great payment plan, information and Web page great help in finding exactly were your hotel is
Great selection of holidays, hotels and apartments. Always very good prices. Very easy to book online. Received confirmation email very quickly.
Not much to say really.
Everything went as expected and totally user friendly.
I'm really looking forward to my holiday.
Thanks!
Great site. Easy to use and customer service was excellent when I rang up to add a day to my holiday.
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Book hotel deals and discount holidays 2018. Specialists in discount accommodation from four star hotel offers to All Inclusive holidays. Deposits available.
