• ALT Fragrances

ALT Fragrances

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Overview

ALT Fragrances has a rating of 2.8 stars from 74 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about ALT Fragrances most frequently mention store credit problems. ALT Fragrances ranks 21st among Perfume sites.

  • Service
    49
  • Value
    50
  • Shipping
    50
  • Returns
    38
  • Quality
    51
Positive reviews (last 12 months): 62.5%
Positive
15
Neutral
0
Negative
9
22
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How would you rate ALT Fragrances?
Top Positive Review

“Great Duplicates, Slow & Bad Shipping.”

Chris B.
5/14/24

The 3 Duplicates I've ordered have been very close to the originals. They smell great. The shipping is extremely slow though, but the bottles themselves have been slightly unscrewed so they can come to you leaking. I'm keen to try more.

Top Critical Review

“Loved it at first, but then...”

Lauren J.
4/24/24

I ordered the Crystal 23, which is the Baccarat Rouge 540 dupe which smelled amazing and I absolutely loved it. However after a few times wearing it, I developed a terrible rash on my forearms that lasted not days but WEEKS! When I reached out to the company, they took down my review and offered me 15% off a future order. Ummmm...why the he** would I order anything again from them? Thanks but no thanks. RIP OFF.

Reviews (74)

Rating

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Other

Thumbnail of user laurensteuer
Illinois
1 review
0 helpful votes
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April 24th, 2024

I ordered the Crystal 23, which is the Baccarat Rouge 540 dupe which smelled amazing and I absolutely loved it. However after a few times wearing it, I developed a terrible rash on my forearms that lasted not days but WEEKS! When I reached out to the company, they took down my review and offered me 15% off a future order. Ummmm...why the he** would I order anything again from them? Thanks but no thanks. RIP OFF.

Products used:
Crystal No 23

Service
Value
Shipping
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Quality
Thumbnail of user kerrym597
California
1 review
1 helpful vote
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March 1st, 2024
Verified purchase

Do NOT order from this company. They are scamming thousands of people world wide. Mine arrived a few days ago and there is no smell. There is a hint of something but the smell is barely detectable. $60 wasted! And because they are outside the US (I think in India) they do not offer a refund if you are not happy with the product. That is what they told me on an email they sent me, after I complained to them. They said they only offer credit. I'm pretty sure all the good reviews on social media are bots. I've reported this company to the FCT Bureau of Consumer Protection for scamming people. You've been warned. This is a true review of my personal experience, and I want to warn others.

Tip for consumers:
The perfume doesn't smell of anything. There is a slight smell of something, but it barely smells of anything at all. I truly believe this company is scamming people. I paid $60 for this product. I've reported them to the FCT Bureau Of Customer Protection. They are not in the US. I think they might be in India. I complained by email to ALT Fragrances, and they responded by saying they do not give refunds. Only store credit, which I do not want. Why would I want to order anything else from them.

Products used:
I ordered perfume which cost me $60.

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Value
Shipping
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Quality
Thumbnail of user jessiek105
California
1 review
4 helpful votes
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February 3rd, 2024

I would not recommend this company or buy from them again. Glass perfume bottles are not packaged appropriately. All my boxes looked liked crap, which is not something you want to see when you purchase it brand new. When opening the boxes you notice right away that the spray nozzle is not screwed in tight. Three of my bottles needed to be tightened.

Thumbnail of user aprilc704
New York
1 review
6 helpful votes
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January 9th, 2024

I received my package today and this stuff is garbage and does not smell anything like they said it was supposed to smell like and now I find out that I can't even get a refund only a store credit. Someone please help me with a way to go nationwide to blow this company out of the water.

Tip for consumers:
I think this company is a total scam.

Products used:
ALT CRYSTAL NO.23

Service
Shipping
Quality
Thumbnail of user nancya1821
New York
1 review
3 helpful votes
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February 21st, 2024

I just received their dupe for a Jo Malone Freesia and pear fragrance. It smells like paint thinner. It's horrible they don't take returns. They only take credits do not buy from this site.

Thumbnail of user bethgeorge33
New York
1 review
0 helpful votes
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March 5th, 2024

Ordered the one that was suppose to be similar to Chanel no 5. It was nowhere near that scent. I would rather pay full price for the real thing as opposed to $30 for crap. Total ripoff!

Thumbnail of user wolfz4
North Carolina
1 review
14 helpful votes
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January 18th, 2023
Verified purchase

Their chemical content is hazardous to skin. Does NOT smell like they claim. More like after shave meets barber shop. Also charged me again two months later under "auto buy-again" I disputed the charge but guess what? No phone support and e-mail support is only for name sake. Do NOT spend your money here.

Tip for consumers:
No NOT buy from them please.

Products used:
NONE. Harmful chemicals gave rashes and hives. Tried on three different individuals.

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Value
Shipping
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Thumbnail of user arezuf
California
2 reviews
14 helpful votes
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December 21st, 2022
Verified purchase

It's been over three weeks of a no show package. Fake tracking number says it's in Florida, yet their service rep said "It's been returned to sender". Okay, I want a refund. No refunds allowed, we can re-send. What a joke. They delete all negative comments on their IG as well.

Service
Shipping
Returns
Thumbnail of user taylorh457
Illinois
2 reviews
10 helpful votes
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April 15th, 2023

Absolutely loved my first order, ordered a huge second order, received bad product both times ( rank or Absolutely no smell). Shipping for exchange is on your dime, refunds only come in the form of exchanges in their (bad) product. Support and managers have gone AWOL- no assistance or number to call. Totally wasted $200

Products used:
None

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Value
Shipping
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Thumbnail of user roberta3937
North Carolina
1 review
4 helpful votes
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September 1st, 2023

Ordered copy of Baccarat Rouge.This company needs to be shut down The bottle of liquid has no smell, seriously no scent.It sprayed out oily and a chemical smell for 5 seconds all I was left with was a oily wrist.They will only do store credit no refunds.Scam stay away.

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Value
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Thumbnail of user jacobh754
Texas
1 review
4 helpful votes
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June 13th, 2023

For one their fragrances don't smell near the original ones they swear that they're comparable too… 2 they state they offer you "refunds" but they only offer in store credits which is absurd save your money and buy something else please learn from my experience

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Value
Shipping
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Quality
Thumbnail of user jm1467
Virginia
1 review
9 helpful votes
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July 25th, 2022

I got a bottle which spoiled rather quickly. I got it via mail, sprayed it once, and it already had a strong alcohol smell on the next spray the next day. Customer service said would only give me store credit or an exchange. What happens then to customers who just don't want to be associated with this brand due to a bad experience. Beware of their very aggressive advertisement online and in social media. I own a multitude of Parfums and Eau de Parfums. This one didn't even come close to any of them in terms of scent quality and lasting duration. I would also be very skeptical of their website reviews, I doubt most of them folks have actually tried the original colognes they seek to mimic, 'cause no one would rave about these colognes if you actually own great colognes.

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Value
Shipping
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Thumbnail of user adrianh278
Tennessee
1 review
17 helpful votes
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May 3rd, 2023

All the rave reviews on their site are lies. I got the Creed Aventus dupe and it smelled like the cheapest dollar store cologne you could find. I wore it to work today after receiving it last night and my co-worker literally walked in my office and said "wow that smells terrible". That's what you are getting from ALT. I then found out they only offer store credit and no refunds! Then I left a 1 star review on their site that they promptly took down. Absolute scam and shady company. They got me...don't let them get you too.

Products used:
Cologne

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Value
Shipping
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Thumbnail of user altfragrancest
Canada
1 review
14 helpful votes
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February 11th, 2023

Received it a few days ago, pretty much what I expected it lasted 10 seconds, smells nothing like Creed, this is straight up marketing bs, dont even bother with any of the other positive reviews or testimonials it's all a ploy. Product is pure absolute garbage. I bought it so you don't have to. Nothing you read or see as a testimonial is real, the scent is bunk, the bottles are cheap, the entire thing is a paid promo scam.

Service
Value
Shipping
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Quality
Thumbnail of user bubbys
Tennessee
1 review
5 helpful votes
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December 22nd, 2023

I would not recommend. I placed the order on december 11th and the website says 1-3 business days. It's now the 22nd and haven't even received a confirmation email nor a tracking number. I spent 100 on 3 bottles and haven't gotten my product or even an email. No number to contact anyone, just an email that they don't respond to. Will never order again

Tip for consumers:
That you have to make an account

Products used:
I did not receive my product

Service
Value
Shipping
Returns
Quality
Thumbnail of user kaym446
Alabama
1 review
8 helpful votes
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January 3rd, 2023

Had items in my cart browsing after purchasing one bottle. Now I get an email thanking me for a second order? WTH? Now they say I can return for a store credit and needless to say, haven't received this so called second order. Guess I will be getting my bank involved! Hate scammers! Beware

Products used:
perfume

Thumbnail of user authors13
California
1 review
2 helpful votes
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January 30th, 2023

This company doesn't have a good shipping operation, especially for large orders. I liked this company until they ripped me off for over 600 dollars and refused to refund my money. I needed these scents for a party. It's been 13 days and there still isn't a USPS tracking number. The post office is still awaiting the package. Customer service refuses to help or offer a refund. Company has terrible customer service ethics and you should avoid at all costs. I went to DUA, who has a refund policy, longer lasting scents, and quicker shipping. I will boycott ALT for the rest of my life. I've never been compelled to write a negative review until today. Total Joke of a company.

Tip for consumers:
Do not order big orders from these guys. They lose packages and don't offer refunds. I lost over 600 dollars, and 13 days later still don't have tracking info.

Products used:
Executive no 26

Service
Value
Shipping
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Quality
Thumbnail of user gabbys49
New Jersey
2 reviews
1 helpful vote
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August 16th, 2022
Verified purchase

They charged me twice and claim that I place the same order on the same day for the same exact things. When I reached out they claimed it was my fault and that I'd have to pay a to send the products back. Beware, they also don't pay their promoters
This is a video on YouTube from a promoter

https://m.youtube.com/watch?v=FU6H29YmkEw

Tip for consumers:
Just beware they may charge you twice and add an order and say you made it

Products used:
I got the 3 pack 99 dollar kit

Thumbnail of user tinaw775
Virginia
1 review
8 helpful votes
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November 10th, 2022
Verified purchase

Smells NOTHING at all like the original. Never order from here! Customer service is non-existant. I learned a valuable lesson. Wish I would have seen these reviews before I ordered. After seeing the double charging reviews I am calling my Card Company to NOT accept anything else from this SCAM!

Tip for consumers:
Read these reviews before purchasing from ALT Fragrances. Keep your money!

Products used:
Only sprayed to test and NOT even worth giving away. You should add 0 to rating scale there products aren't worth a 1 star rating.

Thumbnail of user kristind215
California
4 reviews
3 helpful votes
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May 12th, 2022

Save your money by trying alt fragrances. Inspired by scents that smell better than the originals for a fraction of the price. Each one is so lovely and long lasting.

Products used:
Fragrances

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Value
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Thumbnail of user tammyc961
Tennessee
1 review
2 helpful votes
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March 10th, 2023
Verified purchase

I saw ads on Instagram & Snapchat & decided to give it a try. I ordered Flowebomb(petal explosion), Chance by Chanel(Fortuna), Baccarat Rouge 540(Crystal no 23) & channel Bleu (Bleau). I have ordered Libre by YSL as well. But I will only buy from ALT from now on, the scents are amazing & I will be posting about them on my social platforms because the might smell better than $300 bottles.
I find spraying in my hair makes the scent last all day. Wrists are too close to hands & the scent gets washed off every time I wash my hands. 100% don't miss out.

Tip for consumers:
Use your own experience of how the product works for you. I might not like every scent but there is a perfect scent for everyone.

Products used:
Perfume from ALT

Service
Value
Shipping
Quality
Thumbnail of user viktors40
Canada
2 reviews
4 helpful votes
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April 27th, 2023

Please save your money. The products are utter garbage and I lost 70USD which this fraudulent company does not refund.
After seeing their ads on Instagram and Facebook I ordered the ALT executive no. 26 men's cologne which is supposed to be a clone of creed but it SMELLS LIKE NOTHING.
It feels like water with orange essence - a home oil diffuse has a stronger and more pleasant smell.
Even after three pumps the smell is gone within 10 mins and the person next to you can't even tell if you have it on!
I asked 5 people of they can smell anything and NOPE.
I left a review on their website and they DELETED my review and I got an email form them offering 15 off my next order? Really? Ripping me off once wasn't enough?
They don't give you any refund as well! If you give them money you're stuck.
Terrible product and utter garbage waste of money

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Value
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Thumbnail of user omaro85
California
1 review
2 helpful votes
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March 25th, 2023

I first bought the no.26 from Alt about 6 months ago. The first bottle was amazing. It did smell like creed aventus. I have used creed aventus for over 5 years. When I started cutting my expenses in 2022, I let aventus go and when I heard from a colleague about alt no.26, I was skeptical at first but then give it a shot. I bought it from their website and the first bottle delivered what it promised.
I bought 3 more bottles afterwards about 3 months ago. All of those 3 bottles were bad. Smell wouldn't stay for more then 20 minutes. It's almost like you are spraying water on your clothes. They reduced the oil percentage significantly. It was a gimmick to attract the customers at first. On any EDP colognes oil percentage should be between 15 to 20%. Their last badges were not even EDT standards. May be 1- 2 % oil in there.

Products used:
No 26

Value
Quality
Thumbnail of user kipc36
Idaho
1 review
1 helpful vote
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February 17th, 2023

When I received my order my colonge bottle had leaked in transit. I contacted customer service and they responded to me within an hour. They were very professional and sent me a replacement bottle almost instantly. The colonge smelled exactly like Creed. I have multiple bottles of Creed and I compared the two and I couldn't tell the difference! Great products and even better customer service!

Thumbnail of user miscellaneousmessages97
Minnesota
1 review
1 helpful vote
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August 18th, 2023

I placed an order for a new perfume with this company, and it hadn't even shipped by the day it was supposed to have arrived. I emailed to inquire about this, they never responded, only THEN did they ship it...now it won't be arriving in time and they couldn't even be bothered to respond to an email.

Tip for consumers:
Do not buy from this company if you care about getting your order on time, or getting a response to an inquiry.
They do business when they feel like it and don't care about customers' satisfaction.

Products used:
None yet, because it still hasn't arrived.

Service
Value
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