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Amekana has a rating of 3.3 stars from 32 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Amekana most frequently mention customer service. Amekana ranks 8th among Affordable Wedding Dresses sites.
I've ordered multiple rhinestone dresses from this store, and each one is breathtaking. The attention to detail is impressive. The packaging is also lovely, making it feel like a special treat when it arrives.
I ordered a dress for new Years. And received it in less than 3 days. The dress was damaged and I returned it. I reordered the dress because i loved it. Jan. 21,2024. Still haven't received it. I emailed company and they replied. "Thanks for contacting us. We are still working on your order. (Aurora set in silver). Production time is 20-30 business days. We hope to have it ready soon dear." Then, " Thanks for contacting us. We are still working on your order. (Aurora set in silver). Production time is 20-30 business days. We hope to have it ready soon dear." So, I'm waiting. Never again. This company is unprofessional, they are located in Texas…an order should never take that long unless it's coming from overseas…
I received the gift card toward future purchase from your company. That's not good enough. First of all, both jumpsuits were delivered damaged. The first one was torn and crystals were missing. It was returned. The second jumpsuit has so many crystals that fell of during shipping and when I tried it on, more fell off. As a result, I purchased fabric glue and now have to spend at the very least 1 to 2 hours out of the day to secure each item and find the spaces where crystals fell off. I don't think that a gift card for $15 will suffice for my time. My time is very limited, therefore valuable. With my travel days away, you added more work and aggravation to my day. If you were to tally up what I earn per hour is $93.00 per hour. How do you reconcile giving me $15 as a store credit? And do you think that based on both products being delivered damaged I would buy from you again? I will send a complaint to the BBB and a review on your website..
Tip for consumers:
Don't, you will regret it. Ali express has the same inventory and much less cost
Products used:
Bodysuits
Date of experience: July 13, 2022
Ok so first off I ordered a dress for my actual wedding on Sunday! My reception dress! I emailed the company prior to purchasing to confirm I can receive next day air shipping in time for my wedding! I paid the extra 68$ For next day air Saturday. I never received the dress until after my wedding, I then had to go out and spend money on another dress when I paid over 600$ For this dress. I called the postal service and was told they did not select the option of next day air Saturday. She was informed when the dress would arrive and didn't even have the decency of letting me know it wouldn't come in time for my wedding. I emailed her and she won't email me back. Do not purchase anything from this site.
Products used:
None
Date of experience: July 15, 2023
I ordered a dress for an upcoming gala. While pretty on the website the mirrors on the dress made it impossible to wear as the sharp edges of the mirrors (which I had no idea were real mirrors until the dress arrived on my doorstep) on the dress cut into my skin all over my body making it more painful to wear than cute and elegant. I returned the dress immediately the next day and the dress was returned October 4th. My gala is October 14th by the way. I finally received an answer from the company and they stated that the dress cannot be exchanged due to "body odor" which is quite funny as I had taken a shower and intentionally not applied any lotions or perfumes before trying on the dress. The dress is $385 and I will not be able to wear it not only because of a sizing issue but more so because of the discomfort of it. I agree with the previous young lady who says that the material is cheap. Pretty dresses on the site but it fails expectations tremendously upon receiving the product. Or at least this particular dress did. Please be careful with this company if you are considering making a purchase because the loss seems to be more than the reward
Products used:
None
Date of experience: October 10, 2022
THIS SITE SHOULD NOT GET ANY BUISNESS THEY TELL LIES, I WAS NOT GONNA PAY THEM 16 DOLLARS TO SEND A DRESS BACK THAT IS RUINED THEY REFUSED TO REPLACE IT OR ALTER IT... GOOD BYE SUSAN I HAVE ALL TGE RECIEPTS AND I WONT STOP UNTIL I GET RESULTS! I DEFINATLEY DONT NEED THOSE CHEAP CLOTHS TO FLEX! AND LIKE I SAID THE DRESS WASNT SUITABLE FOR MY BIRTHDAY JUST LIIKE YOU LIED AND SAID YOU SENT IT BACK YOU ARE LIEING ABOUT SEEING ME FLEX IN YOU 5 DOLLAR DRESS! SUSAN GET A LIFE!
Tip for consumers:
THEY ARE LIARS!!! AND CROOKS GO TO ALIEXEXPRESS FOR THE SAME OUTFITS 3 QUARTERS THE PRICE!!!
Date of experience: January 12, 2022
Poor my dress looks and feel like it came from goodwill. It's a scam not worth 300 dollars. Poor poor poor I will never order again
Date of experience: June 17, 2023
Hi Ebony,
Sorry to hear that you're not happy with your experience. However, upon looking up your order, I see that you wore this bodysuit, danced, and took lots of photos and videos for your birthday party on social media. Photos and videos which you have since deleted after you were caught. I also see that all your emails were replied to, every single one of them until you started making threats with so much profanity because you couldn't get your way.
Now sweetheart, we DO NOT tolerate this type of behavior and we do not tolerate people who go around trying to take advantage of businesses just to flex on social media. We rejected your return and sent it back to you.
We wish you all the best shopping with other companies but please never return to ours as we do not tolerate this behavior. Have a blessed day switee.
Susan C.