• American Home Protect

American Home Protect

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Overview

American Home Protect has a rating of 4.3 stars from 578 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with American Home Protect most frequently mention great attention, customer service, and previous claims. American Home Protect ranks 8th among Real Estate sites.

Positive reviews (last 12 months): 100%
Positive
6
Neutral
0
Negative
0
How would you rate American Home Protect?
Top Positive Review

“For unforeseen circumstances”

Agnis B.
5/1/24

When I was buying my first home the very first thing popped into my mind "what's about protection, I needed warranty" and that was the way I found this service. These guys are real professionals at helping those who have houses but don't have any insurance on the stuff in it. So, I use their services, and recently my TV broken down. Due to them, I quickly restored it, without paying a lot of repairing. That's valuable for me. So, guys who want to protect everything they have from unforeseen circumstances - welcome.

Top Critical Review

“The service in general has been really good so far,...”

Charlotte J.
7/7/23

The service in general has been really good so far, however, the reason I put a 1 star is because of the timeframe I will receive my reimbursement check even though it's an estimate.

Reviews (578)

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Reviews that mention popular keywords

customer service (76)
Thumbnail of user florag31
Mexico
1 review
0 helpful votes
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November 23rd, 2022
Verified purchase

I give it a 3 because I´m still waiting for a resolution regarding my claim.

Reason I chose this business:

Advertisement letter.

Thumbnail of user dianned222
Texas
1 review
1 helpful vote
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May 26th, 2022
Verified purchase

Claims experience was not pleasant, didn't like when claims informed her of finding own tech

Reason I chose this business:

Received the letter and was a new home owner

Thumbnail of user michaelw5772
Mexico
1 review
0 helpful votes
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February 3rd, 2023
Verified purchase

Great service and attention. You helped me out with my claims and Im very satisfied.

Reason I chose this business:

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Thumbnail of user pepsif
Mexico
2 reviews
0 helpful votes
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January 23rd, 2023
Verified purchase

I've never had any issues with the company, they helped me with all my claims.

Reason I chose this business:

Advertisement.

Thumbnail of user alfredb198
Texas
1 review
0 helpful votes
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September 27th, 2022
Verified purchase

They were quick on getting a guy to come out and fix my furnace and I only paid my deductible!

Reason I chose this business:

To not come out of pocket for surprise repairs.

Thumbnail of user camillem167
Mexico
1 review
1 helpful vote
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October 12th, 2022
Verified purchase

It was very difficult to find a technician every time I've filed a claim.

Reason I chose this business:

At the time I thought it was a good service.

Thumbnail of user roberto1456
Mexico
1 review
0 helpful votes
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September 20th, 2022
Verified purchase

I expected a lot more coverage but, in general, I've had a good experience.

Thumbnail of user donnab3187
Texas
1 review
0 helpful votes
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March 16th, 2023
Verified purchase

My experience has been fine, and they have been kind to me so far.

Reason I chose this business:

I received a phone call, and the plan sounded good.

Thumbnail of user rosaw95
Texas
1 review
0 helpful votes
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May 3rd, 2022
Verified purchase

The client is happy with the policy, and has no issues when something happens.

Reason I chose this business:

The client had us previously, and we get the claim handled immediately.

Thumbnail of user ramin10
Mexico
1 review
0 helpful votes
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May 2nd, 2023
Verified purchase

All good so far, no problems at all, I'm very happy with the company.

Reason I chose this business:

Advertisement.

Thumbnail of user guadalupeh53
Mexico
1 review
0 helpful votes
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August 2nd, 2023
Verified purchase

I've been treated so well and I got all the help needed for the claim I filed. Thank you.

Reason I chose this business:

Advertisement.

Thumbnail of user dorothys1200
Mexico
1 review
0 helpful votes
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February 20th, 2023
Verified purchase

I like the coverage so far but it will be great to have more coverage for the cap limit

Reason I chose this business:

It was my first option to cover my things in the house

Thumbnail of user katyu6
Mexico
1 review
0 helpful votes
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June 30th, 2023
Verified purchase

Great service, however, would be great if you can break on the weekends.

Reason I chose this business:

Advertisement.

Thumbnail of user carlf319
Illinois
1 review
0 helpful votes
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May 13th, 2022
Verified purchase

Not as worried as I was. Had prior bad experience with another company.

Reason I chose this business:

Was recommended

Thumbnail of user abbym199
Illinois
1 review
0 helpful votes
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June 22nd, 2022
Verified purchase

Very helpful and explained everything needed was very quick at getting it done

Reason I chose this business:

Realtor Recommended

Thumbnail of user abigailb389
Mexico
1 review
0 helpful votes
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May 10th, 2023
Verified purchase

All great so far with the company, no complaints at all, and you've helped me with my claims.

Reason I chose this business:

Advertisement.

Thumbnail of user edgaro76
Texas
1 review
0 helpful votes
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March 1st, 2023
Verified purchase

They came out to fix my microwave and I only paid the deductible, and I would recommend them.

Reason I chose this business:

To save money on future repairs

Thumbnail of user angelaw1999
Texas
1 review
0 helpful votes
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March 17th, 2023
Verified purchase

I have had not had to use you all, but everyone is very polite when I call in.

Reason I chose this business:

I received an email, and the rep talked me into it, knowing I needed protection for my new home.

Thumbnail of user mcaaronm
Mexico
1 review
0 helpful votes
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June 27th, 2023
Verified purchase

Thank you for the amazing assistance, the technician did an outstanding job.

Reason I chose this business:

Advertisement.

Thumbnail of user natanaelf3
Mexico
1 review
0 helpful votes
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May 26th, 2023
Verified purchase

The customer service is very good, and I hope the relationship continues

Reason I chose this business:

I took AHP as my first option

Thumbnail of user rashondac2
Mexico
1 review
0 helpful votes
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September 12th, 2022
Verified purchase

I've had a good experience with all the claims I've filed before.

Thumbnail of user patrickc1449
Mexico
1 review
0 helpful votes
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April 17th, 2023
Verified purchase

Great customer service, however my last 2 claims were not too great.

Reason I chose this business:

Advertisement.

Thumbnail of user miguelt134
Mexico
1 review
0 helpful votes
  • Send Message
January 31st, 2023
Verified purchase
• Updated review

Good service, all you did to help me was amazing. Thank you.

Reason I chose this business:

Advertisement

Great service
October 19th, 2022
Verified purchase
• Previous review
Reason I chose this business:

Advertisement letter.

Thumbnail of user randallc298
Mexico
1 review
0 helpful votes
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January 16th, 2023
Verified purchase

All the agent that i have spoken with have been very help

Reason I chose this business:

I was referred by my friend

Thumbnail of user williel135
Texas
1 review
0 helpful votes
  • Send Message
August 3rd, 2022
Verified purchase

This company has been good us, we have always been helpful, and loves doing business with us.

Reason I chose this business:

This was my first time, and yall called me first

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From the business

Company Representative

Thumbnail of user nikitat35
Nakida T.

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