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American Home Protect has a rating of 4.3 stars from 578 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with American Home Protect most frequently mention great attention, customer service, and previous claims. American Home Protect ranks 8th among Real Estate sites.
When I was buying my first home the very first thing popped into my mind "what's about protection, I needed warranty" and that was the way I found this service. These guys are real professionals at helping those who have houses but don't have any insurance on the stuff in it. So, I use their services, and recently my TV broken down. Due to them, I quickly restored it, without paying a lot of repairing. That's valuable for me. So, guys who want to protect everything they have from unforeseen circumstances - welcome.
The service in general has been really good so far, however, the reason I put a 1 star is because of the timeframe I will receive my reimbursement check even though it's an estimate.
Fast response time and getting the ability to talk to an actual person and not a bot.
Coverage and fast response.
Great customer service and I really wish to keep getting the same quality service I had.
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I had a couple of claims before and every one of them had been solved properly.
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So far so good, I give you a 3 because I haven't received my reimbursement check.
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All good so far. I´m very happy with the company.
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I was recommended by my realtor
Great attention and service, you helped me with my claims and the customer service is great.
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So far so good. All my claims have been solved efficiently.
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You are such a great company, and very helpful, thank you.
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So far so good, great attention from customer service and claims.
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Great service however you have no service people in my area.
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Claims have been processed and could not have asked for better
Was called offered services and accepted offer
They've taken care of my issues that they said they would.
To save money on repairs.
There has been a bit of a wait time to get claims filed but it has been overall good.
To save money on repairs.
We have been with them for 2 and a half years, and they provide a good protection plan.
I like the service so but I would like to receive monthly statements as well
AHP was my first choice
In the past, I sent an email, and I got a response but the solution took a while.
Recommendation
Great customer service and attention to the customer. No complaints.
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I haven't received the assistance I was looking forward to.
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Thank you so much for helping me with my claim, great attention and service.
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Great attention and service. Thank you so much for helping me with my refrigerator issue.
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No one's perfect but I've gotten help with what I needed help with; so far so good.
I got gotten help with getting my dryer fixed.
Great customer service attention, you've helped me with my previous claims, thank you.
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The first time I received good service but the second time I had issues with it.
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